Compare Broadly and Okendo 
At a Glance
Market Segments
Small-Business (91.5% of reviews)
Small-Business (76.0% of reviews)
Entry-Level Pricing
No pricing available
$19.00 Per Month
Broadly
Star Rating
(75)4.7 out of 5
Market Segments
Small-Business (91.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BroadlyOkendo
Star Rating
(315)4.6 out of 5
Market Segments
Small-Business (76.0% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansBroadly vs Okendo
When assessing the two solutions, reviewers found Broadly easier to use, set up, and administer. Reviewers also preferred doing business with Broadly overall.
- Reviewers felt that Broadly meets the needs of their business better than Okendo.
- When comparing quality of ongoing product support, reviewers felt that Broadly is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Okendo over Broadly.
Pricing
Entry-Level Pricing
Broadly
No pricing availableOkendo
Essential
$19.00
Per Month
Up to 200 orders per month
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.
Free Trial
Broadly
Free Trial is available
Okendo
Free Trial is available
Ratings
Meets Requirements
9.4
57
9.0
223
Ease of Use
9.6
58
9.0
226
Ease of Setup
9.3
41
9.0
203
Ease of Admin
9.3
41
9.1
117
Quality of Support
9.6
56
9.4
220
Has the product been a good partner in doing business?
9.4
41
9.3
116
Product Direction (% positive)
9.2
55
9.5
221
Features by Category
Collection
Not enough data
7.4
124
Not enough data
8.8
146
Not enough data
8.1
129
Not enough data
8.2
123
Not enough data
7.8
119
Agentic AI - Review Management
Not enough data
6.5
64
Not enough data
6.4
64
Moderation
Not enough data
8.8
129
Not enough data
8.7
127
Not enough data
8.2
119
Use Cases
Not enough data
9.3
146
Not enough data
7.8
120
Not enough data
8.5
137
Administration
Not enough data
8.4
131
Not enough data
7.9
120
Not enough data
7.9
135
Not enough data
8.7
125
Not enough data
6.5
108
Display Options
Not enough data
7.5
115
Not enough data
8.5
137
Not enough data
8.7
146
Not enough data
7.5
118
Generative AI
Not enough data
6.8
78
Survey Management
Not enough data
8.3
27
Not enough data
8.7
25
Not enough data
8.4
25
Not enough data
8.4
26
Survey Customization
Not enough data
8.5
25
Not enough data
8.8
25
Not enough data
8.4
24
Not enough data
7.2
24
Survey Insights
Not enough data
8.5
28
Not enough data
7.5
24
Not enough data
7.8
26
Not enough data
8.2
25
Agentic AI - Survey
Not enough data
7.3
13
Not enough data
7.2
13
Not enough data
7.3
13
Loyalty Experience
Not enough data
8.7
36
Not enough data
8.3
33
Not enough data
8.5
31
Not enough data
7.6
31
Not enough data
6.7
31
Not enough data
6.7
30
Loyalty Platform
Not enough data
8.0
29
Not enough data
8.0
30
Not enough data
8.0
28
Not enough data
7.1
29
Not enough data
8.4
33
Agentic AI - Loyalty Management
Not enough data
6.2
20
Not enough data
6.8
19
Not enough data
5.7
18
Not enough data
5.6
18
Agentic AI - Customer Advocacy
Not enough data
4.4
6
Not enough data
4.2
6
Not enough data
4.4
6
Consumer Intelligence
9.8
31
|
Verified
9.4
24
Feature Not Available
6.7
17
9.5
25
|
Verified
8.3
20
Reporting
Feature Not Available
7.0
15
Not enough data
6.5
14
9.3
34
|
Verified
8.1
18
Media Monitoring
Not enough data
5.1
15
9.3
23
5.0
15
Feature Not Available
4.9
15
In-House Management
9.3
23
|
Verified
4.7
13
9.6
19
5.6
12
Generative AI
Not enough data
6.0
8
Agentic AI - Online Reputation Management
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
6.4
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
4.7
6
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Broadly and Okendo are categorized as Online Reputation Management
Unique Categories
Broadly has no unique categories
Reviews
Reviewers' Company Size
Broadly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Okendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
28.2%
Consumer Services
16.9%
Automotive
11.3%
Retail
4.2%
Mechanical or Industrial Engineering
4.2%
Other
35.2%
Retail
22.2%
Consumer Goods
19.6%
Apparel & Fashion
17.0%
Health, Wellness and Fitness
10.0%
Cosmetics
9.6%
Other
21.7%
Discussions
Do you integrate with Quickbooks Online & Quickbooks for Desktop?
1 Comment
Official Response from Broadly
Yes, we integrate with both! Read more
How many clicks does my customer have to make in order to write a review?
1 Comment
Official Response from Broadly
One click to a review. Our system recognizes where your customer is logged into, and we send them there. This makes it as easy as possible for them to write...Read more
Do you have to sign a contract to use Broadly?
1 Comment
Official Response from Broadly
Absolutely not, we do not lock you into a contract so that you're completely comfortable.Read more
What is Okendo used for?
1 Comment
GG
Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,...Read more
Okendo has no more discussions with answers
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