G2 reviewers report that Braze excels in delivering a powerful and flexible CRM platform, enabling teams to execute highly personalized, real-time customer journeys at scale. Users appreciate its robust segmentation and event-based triggering capabilities, which enhance multi-channel orchestration.
Users say that Evam stands out for its rapid implementation and responsiveness, allowing organizations to quickly turn ideas into live journeys. This agility is particularly beneficial for large enterprises, as it enables them to test and adjust flows without lengthy development cycles.
Reviewers mention that while Braze has a slightly lower ease of use rating, it still offers valuable technical capabilities and webhook integrations that help streamline complex audience paths. This makes it a strong contender for teams looking for advanced features.
According to verified reviews, Evam's real-time data management capabilities are impressive, allowing users to act instantly on customer behavior. This feature significantly enhances customer interactions, making it a reliable choice for businesses focused on immediate engagement.
G2 reviewers highlight that Braze has a larger volume of reviews, indicating a broader user base and more extensive feedback. This suggests a higher level of overall satisfaction, despite its lower scores in specific areas like ease of setup compared to Evam.
Users appreciate that Evam provides a seamless fit with legacy systems, requiring minimal changes for integration. This ease of integration is a significant advantage for organizations looking to enhance their marketing capabilities without overhauling existing infrastructure.
Pricing
Entry-Level Pricing
Braze
No pricing available
Evam
No pricing available
Free Trial
Braze
Free Trial is available
Evam
No trial information available
Ratings
Meets Requirements
8.5
967
9.5
190
Ease of Use
8.3
1,175
9.3
196
Ease of Setup
7.6
654
9.4
191
Ease of Admin
8.5
359
9.6
32
Quality of Support
8.5
917
9.6
186
Has the product been a good partner in doing business?
Marketing automation across various channels Read more
Reporting gaps and clunky dashboards are turning campaign reviews into manual spreadsheet work
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">You might find it easier to build a few reusable “Dashboard Builder” views for each region or KPI set instead of...Read more
How do you deal with Braze’s pricing complexity and the surprise costs that come with growth?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Something that helped us avoid surprise invoices was setting internal alerts for campaign send volumes and monitoring...Read more
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