Compare Bloomfire and Confluence 
Featured Products
At a Glance
Market Segments
Mid-Market (52.7% of reviews)
Mid-Market (48.0% of reviews)
Entry-Level Pricing
Contact Us 25 Users Per Year
Free 10 Users Per Month
Bloomfire
Star Rating
(512)4.6 out of 5
Market Segments
Mid-Market (52.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 25 Users Per Year
Browse all 3 pricing plansConfluence
Star Rating
(4,274)4.1 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Confluence excels in its integration capabilities, particularly with tools like JIRA and Slack, which enhances team collaboration and project management. Users appreciate the rich formatting options and granular permissions, making it easy to control access at various levels.
- Users say Bloomfire stands out for its powerful search functionality, often delivering relevant results even when users are unsure of the exact terms. This feature is especially beneficial for non-technical users who need to navigate complex information quickly.
- Reviewers mention that Confluence provides a structured way to centralize team knowledge, which is invaluable for documenting project requirements and maintaining SOPs. This organization helps teams access critical information anytime, fostering better collaboration.
- According to verified reviews, Bloomfire is praised for its user-friendly interface, which simplifies the onboarding process and daily use. Users find it saves time and keeps teams aligned, referring to it as the "Google" for work due to its ability to house diverse departmental resources.
- G2 reviewers highlight that while Confluence has a robust feature set, some users face challenges with its setup and configuration, indicating that it may require a steeper learning curve compared to Bloomfire's more intuitive design.
- Users report that Bloomfire's quality of support is notably high, with many appreciating the responsiveness and helpfulness of the support team. In contrast, Confluence, while generally well-rated, has received mixed feedback regarding support responsiveness, suggesting room for improvement in this area.
Pricing
Entry-Level Pricing
Bloomfire
Team
Contact Us
25 Users Per Year
Single Team Access - For teams just starting out with knowledge management
- Quickly build content and capture expertise with intuitive authoring tools and automated deep indexing
- Find relevant answers and results instantly with Bloomfire’s AI-powered search and discovery engine
- Meet your team where they work to foster collaboration and effortlessly share knowledge
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Free Trial
Bloomfire
No trial information availableConfluence
Free Trial is available
Ratings
Meets Requirements
9.0
413
8.5
3,629
Ease of Use
9.1
416
8.0
3,680
Ease of Setup
8.8
178
8.3
1,178
Ease of Admin
8.9
157
8.0
845
Quality of Support
9.2
325
8.1
2,479
Has the product been a good partner in doing business?
9.1
144
8.5
763
Product Direction (% positive)
8.2
397
7.5
3,572
Features by Category
Content Management
9.8
8
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
Content Discovery
9.0
7
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
9.3
5
Not enough data
Generative AI
8.0
5
Not enough data
8.7
5
Not enough data
Administration
9.2
58
Not enough data
9.2
58
Not enough data
8.8
56
Not enough data
Knowledge Management
9.2
84
Not enough data
9.1
68
Not enough data
8.9
66
Not enough data
Compliance
9.1
60
Not enough data
8.8
56
Not enough data
9.0
54
Not enough data
8.7
52
Not enough data
Customer Support
8.8
84
Not enough data
8.8
73
Not enough data
8.7
64
Not enough data
Data Security
8.9
50
Not enough data
8.8
52
Not enough data
9.2
54
Not enough data
8.6
56
Not enough data
Administration
8.4
62
Not enough data
8.9
69
Not enough data
9.0
76
Not enough data
Generative AI
9.2
17
Not enough data
Account Options
9.5
86
Not enough data
8.8
60
Not enough data
9.1
66
Not enough data
9.3
74
Not enough data
9.5
90
Not enough data
9.7
83
Not enough data
Q&A Tools
9.5
92
Not enough data
9.5
98
Not enough data
9.4
98
Not enough data
Feature Not Available
Not enough data
9.4
63
Not enough data
9.1
25
Not enough data
9.4
22
Not enough data
9.3
24
Not enough data
9.5
24
Not enough data
Knowledge Pages
9.0
83
8.5
786
9.0
98
8.4
741
8.9
89
8.8
787
8.6
71
8.3
656
7.6
48
7.8
439
8.6
50
8.6
528
Knowledge Dissemination
9.0
89
8.3
676
9.0
97
8.6
781
9.4
107
9.2
863
9.2
104
8.6
795
9.1
58
8.1
485
8.6
48
7.8
424
9.1
53
8.7
528
8.3
44
8.4
489
8.4
51
8.5
451
Agentic AI - Knowledge Base
8.9
9
7.7
180
9.2
10
7.7
180
8.9
9
7.6
180
Login Options
Not enough data
9.4
56
Not enough data
8.7
43
Productivity
Not enough data
8.1
40
Not enough data
8.4
43
Not enough data
8.5
41
Not enough data
8.1
42
Not enough data
8.4
43
Customization
Not enough data
8.4
43
Not enough data
9.1
45
Not enough data
8.6
41
Agentic AI - Unified Workspaces
Not enough data
7.9
37
Not enough data
8.2
39
Automation
Not enough data
8.8
59
Not enough data
8.8
58
Not enough data
8.9
61
Administration
Not enough data
8.9
61
Not enough data
8.7
56
Not enough data
9.2
56
Project management
Not enough data
9.0
58
Not enough data
8.6
58
Not enough data
9.0
59
Not enough data
8.7
57
Not enough data
8.6
55
Not enough data
8.1
54
Not enough data
8.7
58
Workload
Not enough data
8.2
56
Not enough data
8.7
58
Not enough data
8.8
58
Not enough data
8.4
56
Communication & Collaboration
Not enough data
8.9
57
Not enough data
9.3
65
Not enough data
9.2
66
Cost Management
Not enough data
8.2
57
Not enough data
8.3
56
Not enough data
8.1
54
Integration
Not enough data
8.4
53
Not enough data
8.2
56
Not enough data
8.2
55
Generative AI
Not enough data
8.4
55
Not enough data
8.4
54
Agentic AI - Work Management
Not enough data
8.1
50
Not enough data
8.1
51
Not enough data
8.2
51
Not enough data
8.3
51
Communication
Not enough data
7.6
70
Not enough data
8.7
72
Not enough data
8.0
67
Not enough data
8.4
74
Not enough data
8.6
68
Content & Documents
Not enough data
9.0
77
Not enough data
9.0
73
Not enough data
8.9
74
Not enough data
9.1
74
Controls
Not enough data
8.6
65
Not enough data
8.7
66
Not enough data
8.8
69
Not enough data
8.3
65
Not enough data
8.5
67
Project Management
Not enough data
8.5
69
Not enough data
8.7
67
Not enough data
9.0
66
Not enough data
9.2
69
Remote Collaboration
Not enough data
9.1
69
Not enough data
8.9
66
Not enough data
8.9
67
Not enough data
7.7
66
Generative AI
Not enough data
8.3
70
Not enough data
8.1
68
Agentic AI - Project Collaboration
Not enough data
7.6
63
Not enough data
8.0
62
Management and Discovery - IT Documentation
Not enough data
8.4
179
Not enough data
8.5
183
Not enough data
8.5
182
Operations - IT Documentation
Not enough data
8.4
179
Not enough data
8.0
174
Not enough data
8.2
174
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bloomfire and Confluence are categorized as Knowledge Base
Unique Categories
Confluence is categorized as Project Collaboration, Unified Workspaces, Work Management, and IT Documentation
Reviews
Reviewers' Company Size
Bloomfire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.7%
Information Technology and Services
9.1%
Marketing and Advertising
6.6%
Insurance
5.8%
Education Management
4.5%
Other
64.4%
Computer Software
21.0%
Information Technology and Services
19.5%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.4%
Other
43.2%
Discussions
Is there a mobile version?
11 Comments
JH
Comment deleted by user.Read more
What is Seva used for?
1 Comment
NM
Seva is used in Bloomfire to enhance its AI capabilities, especially for customer support and enterprise knowledge management. After acquiring Seva,...Read more
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?
3 Comments
RB
In my opinion the possibility of sharing and editing knowledge easily is a main power here. Every who has rights to editing files could easy correct them and...Read more
What is Confluence used for?
3 Comments
PD
Documentation, Internal knowledge base, blog posts.Read more
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