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# Bloomfire vs Confluence Comparison - What are their main differences?

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BloomfireConfluence[+ Add Product](#)

Pricing

**Bloomfire**

**Custom Quote Available** flat\_rate Per Month · Growth

**Custom Quote Available** · Business

**Contact Vendor for Pricing** other Per Year · Enterprise

**Confluence**
Free Trial

**Free** 10 Users Per Month · Free

**$9.73** 150000 Users Per Month · Premium

**$5.16** 150000 Users Per Month · Standard

**Contact Us** Per Year · Enterprise

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**Pricing Insights**
from reviews

Perceived Cost

**Bloomfire**
$$$$$

**Confluence**
$$$$$

Average Discount

**Bloomfire**
14%5% more

**Confluence**
9%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Bloomfire** 6 months
Based on 100 responses

**Confluence** 6 months
Based on 100 responses

Return on Investment

**Bloomfire** 6 months
Based on 100 responses

**Confluence** 6 months
Based on 100 responses

 ![Bloomfire](https://images.g2crowd.com/uploads/product/hd_favicon/559a69dd7869db05605b636c82852460/bloomfire.svg "Bloomfire")

 ![Confluence](https://images.g2crowd.com/uploads/product/hd_favicon/cd7013b9ca4438b20378625373b7a8d8/confluence.svg "Confluence")

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**Pros & Cons**
from reviews

**Bloomfire**
[
Ease of Use (29)
](https://www.g2.com/products/bloomfire/reviews?filters%5Bsentiment_snippet%5D=1728754&qs=pros-and-cons#reviews)[
Easy Access (14)
](https://www.g2.com/products/bloomfire/reviews?filters%5Bsentiment_snippet%5D=1729281&qs=pros-and-cons#reviews)[
Inefficient Search (7)
](https://www.g2.com/products/bloomfire/reviews?filters%5Bsentiment_snippet%5D=1728477&qs=pros-and-cons#reviews)[
Inefficient Search Functionality (5)
](https://www.g2.com/products/bloomfire/reviews?filters%5Bsentiment_snippet%5D=1727830&qs=pros-and-cons#reviews)

**Confluence**
[
Ease of Use (304)
](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326258&qs=pros-and-cons#reviews)[
Team Collaboration (213)
](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326872&qs=pros-and-cons#reviews)[
Not Intuitive (84)
](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326153&qs=pros-and-cons#reviews)[
Slow Performance (84)
](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326199&qs=pros-and-cons#reviews)

Integrations

**Bloomfire**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e63eb2d0ef10e2df421befaed80bed3c/agentforce-service-formerly-salesforce-service-cloud.jpg "Product Avatar Image")

Salesforce Service Cloud

](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[
View all
](https://www.g2.com/products/bloomfire/integrations)

**Confluence**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_180bd4ae1df16803bfc74a7dfcbf183d/10xbluejay.png "Product Avatar Image")

10xBluejay

](https://www.g2.com/products/10xbluejay/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2b32ccffba63378d7f13fbdc84576c3c/acuity.png "Product Avatar Image")

Acuity

](https://www.g2.com/products/acuity/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58773a1e58e3f3d274316b3188ec4584/adobe-export-pdf.png "Product Avatar Image")

Adobe Export PDF

](https://www.g2.com/products/adobe-export-pdf/reviews)[
View all
](https://www.g2.com/products/confluence/integrations)

Screenshots

**Bloomfire**
 ![Bloomfire screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/106592/Video-Transcription.png)

**Confluence**
 ![Confluence screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1522618/CSD-19718-01.png)

**Ratings**
from reviews

Meets Requirements

**Bloomfire**

**9.0** /10

Based on 418 responses

**Confluence**

**8.5** /10

Based on 3,703 responses

Ease of Use

**Bloomfire**

**9.1** /10

Based on 422 responses

**Confluence**

**8.1** /10

Based on 3,753 responses

Ease of Setup

**Bloomfire**

**8.9** /10

Based on 184 responses

**Confluence**

**8.3** /10

Based on 1,241 responses

Ease of Admin

**Bloomfire**

**8.9** /10

Based on 161 responses

**Confluence**

**8.0** /10

Based on 905 responses

Quality of Support

**Bloomfire**

**9.2** /10

Based on 330 responses

**Confluence**

**8.1** /10

Based on 2,538 responses

Has the product been a good partner in doing business?

**Bloomfire**

**9.1** /10

Based on 148 responses

**Confluence**

**8.5** /10

Based on 820 responses

Product Direction (% positive)

**Bloomfire**

**8.2** /10

Based on 401 responses

**Confluence**

**7.5** /10

Based on 3,633 responses

**Features**
ratings from reviews

Knowledge Base

**8.8** /10

Based on 149 responses

**8.3** /10

Based on 1,104 responses

Insight Engines

**9.1** /10

Based on 11 responses

Not enough data

Contact Center Knowledge Base

**8.9** /10

Based on 99 responses

Not enough data

Uncover more feature rated insights from real users to improve your shopping experience.

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Q&A Platforms

**9.4** /10

Based on 115 responses

Not enough data

Unified Workspaces

Not enough data

**8.5** /10

Based on 78 responses

Work Management

Not enough data

**8.6** /10

Based on 102 responses

Project Collaboration

Not enough data

**8.5** /10

Based on 133 responses

IT Documentation

Not enough data

**8.3** /10

Based on 222 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
17.3%

Mid-Market(51-1000 emp.)
52.6%

Enterprise(\> 1000 emp.)
30.1%

Small-Business(50 or fewer emp.)
17.3%

Mid-Market(51-1000 emp.)
52.6%

Enterprise(\> 1000 emp.)
30.1%

Small-Business(50 or fewer emp.)
18.4%

Mid-Market(51-1000 emp.)
48.3%

Enterprise(\> 1000 emp.)
33.4%

Small-Business(50 or fewer emp.)
18.4%

Mid-Market(51-1000 emp.)
48.3%

Enterprise(\> 1000 emp.)
33.4%

**Reviewers' Industry**

[![Bloomfire](https://images.g2crowd.com/uploads/product/hd_favicon/559a69dd7869db05605b636c82852460/bloomfire.svg "Bloomfire")](https://www.g2.com/products/bloomfire/reviews)
Bloomfire

Computer Software
9.8%

Information Technology and Services
8.9%

Marketing and Advertising
6.7%

Insurance
6.3%

Education Management
4.5%

Other
63.8%

[![Confluence](https://images.g2crowd.com/uploads/product/hd_favicon/cd7013b9ca4438b20378625373b7a8d8/confluence.svg "Confluence")](https://www.g2.com/products/confluence/reviews)
Confluence

Computer Software
20.9%

Information Technology and Services
19.6%

Internet
6.3%

Financial Services
5.5%

Marketing and Advertising
4.4%

Other
43.4%

Alternatives

**Bloomfire Alternatives**

 ![Guru](https://images.g2crowd.com/uploads/product/hd_favicon/ca023436a2b2ea9ce1964fde428f0038/guru.svg "Guru")

[
Guru
](/products/guru/reviews)

 ![Stack Internal](https://images.g2crowd.com/uploads/product/hd_favicon/f1cf57486e15b40b9915b60bf222eb13/stack-internal.svg "Stack Internal")

[
Stack Internal
](/products/stack-internal/reviews)

 ![Document360](https://images.g2crowd.com/uploads/product/hd_favicon/b872c1cb242b0087c09d41abdeb977a3/document360.svg "Document360")

[
Document360
](/products/document360/reviews)

 ![Notion](https://images.g2crowd.com/uploads/product/hd_favicon/43bf53de40136acd6c0aed67eb459fcd/notion.svg "Notion")

[
Notion
](/products/notion/reviews)

**Confluence Alternatives**

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp")

[
ClickUp
](/products/clickup/reviews)

 ![Wrike](https://images.g2crowd.com/uploads/product/hd_favicon/e7b3c8ae7b46d6fdecc3c383064c2ca8/wrike.svg "Wrike")

[
Wrike
](/products/wrike/reviews)

 ![Bitrix24](https://images.g2crowd.com/uploads/product/hd_favicon/b341f1fc6e58241db30cd7f55f9a4f31/bitrix24.svg "Bitrix24")

[
Bitrix24
](/products/bitrix24/reviews)

## Bloomfire vs Confluence FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Confluence vs Bloomfire?

Confluence and Bloomfire differ most clearly in reviewer satisfaction, with Bloomfire leading on overall rating, ease of use, and support, while Confluence is favored for integrations and technical team collaboration.

| [Confluence](https://www.g2.com/products/confluence/reviews) | [Bloomfire](https://www.g2.com/products/bloomfire/reviews) |
| --- | --- |
| 4.1/5 (4,368 reviews) | 4.6/5 (515 reviews) |
| Mid-Market | Mid-Market |
| 8.3 | 8.9 |
| 8.1 | 9.2 |
| Team Collaboration (212 all-time mentions) | Ease of Use (29 all-time mentions) |

### How do the pricing models of Confluence and Bloomfire compare?

Bloomfire is rated higher for value, with a stronger Price/Cost satisfaction score than Confluence.

- **Confluence:** Reviewers describe the product as competitively priced for mid-sized companies, but note that costs can rise quickly with premium features and add-ons.
- **Bloomfire:** Reviewers consistently highlight satisfaction with the value received, though some mention that the price is on the higher side for small companies.

### What are the best alternatives to Confluence and Bloomfire?

The top three alternatives to Confluence and Bloomfire are Guru, Slack, and ClickUp.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Confluence](https://www.g2.com/products/confluence/reviews) | 4.1/5 (4,368 reviews) | Mid-Market | Competitively priced for mid-sized companies | Team Collaboration (212 all-time mentions) |
| [Bloomfire](https://www.g2.com/products/bloomfire/reviews) | 4.6/5 (515 reviews) | Mid-Market | Price is higher side, but strong value cited | Ease of Use (29 all-time mentions) |
| [Guru](https://www.g2.com/products/guru/reviews) | 4.7/5 (2,322 reviews) | Mid-Market | — | Knowledge management and quick answers |
| [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5 (39,275 reviews) | Mid-Market | — | Real-time team communication |
| [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5 (13,725 reviews) | Small-Business | — | Project management flexibility |

### Which Knowledge Base features should I prioritize when comparing Confluence and Bloomfire?

Buyers should prioritize ease of use, search functionality, integrations, organization, and AI features when comparing Confluence and Bloomfire.

- **Ease of Use:** Confluence 8.0, Bloomfire 9.1; Bloomfire leads with 29 all-time mentions for ease of use.
- **Search Functionality:** Bloomfire has 13 all-time mentions for search functionality and 12 for artificial intelligence, while Confluence reviewers cite search as an area for improvement.
- **Integrations:** Confluence is cited in 155 all-time reviews for integrations, with specific mentions of Jira (1,034 all-time), Trello, and Google Workspace; Bloomfire reviewers mention integrations with Salesforce, Teams, and Sharepoint.
- **Organization:** Bloomfire has 7 all-time mentions for data organization; Confluence reviewers highlight the importance of structured documentation and page hierarchy.
- **AI Features:** Bloomfire is cited in 13 all-time reviews for AI features, supporting advanced search and Q&A capabilities.

### What are the pros and cons of Confluence vs Bloomfire?

Bloomfire's headline strength is ease of use and AI-powered search, while Confluence is strongest in technical team collaboration and integrations.

- **Confluence strengths:** Team collaboration (212 all-time mentions), integrations (155 all-time mentions), centralization (92 all-time mentions), structured documentation, and Jira integration.
- **Confluence trade-offs:** Reviewers note challenges with search relevance, organization at scale, permissions complexity, and formatting limitations. 23 all-time mentions cite missing features.
- **Bloomfire strengths:** Ease of use (29 all-time mentions), AI features (13), search functionality (13), easy access (14), intuitive interface, and strong support (9.2 Quality of Support score).
- **Bloomfire trade-offs:** Reviewers mention higher pricing for small companies, limited customization for branding/layout, and desire for more advanced analytics and reporting.

### Is Confluence or Bloomfire better for small businesses?

Bloomfire is better suited for small businesses, with higher ease of use and support scores and positive small-business reviewer sentiment.

- **Confluence:** Largest segment is Mid-Market; reviewers note that while setup is straightforward, the product can become complex and costly for small businesses as usage scales.
- **Bloomfire:** Largest segment is Mid-Market; reviewers from small businesses highlight its intuitive interface, easy onboarding, and strong support, making it accessible for teams with limited technical resources.

### Which Knowledge Base platform has better integrations?

Confluence is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts.

- **Confluence:** Jira (1,034 all-time mentions), Trello, and Google Workspace are frequently cited integrations, with 155 all-time reviews mentioning integrations overall.
- **Bloomfire:** Reviewers mention integrations with Salesforce, Teams, and Sharepoint, but with fewer all-time mentions and less emphasis compared to Confluence.

### How do Confluence and Bloomfire compare on customer support?

Bloomfire leads on customer support, with a 1.1-point higher Quality of Support score than Confluence.

- **Confluence:** Quality of Support score is 8.1; reviewers describe support as generally responsive but note occasional delays and a need for more onboarding resources.
- **Bloomfire:** Quality of Support score is 9.2; reviewers consistently praise Bloomfire's support team for being friendly, knowledgeable, and proactive in resolving issues and implementing requested enhancements.

### Which is easier to implement, Confluence or Bloomfire?

Bloomfire and Confluence are rated at parity for Ease of Setup, both scoring above 8.0, with reviewers describing straightforward implementation for both platforms.

- **Confluence:** Reviewers describe setup as easy and quick, especially for teams already using Jira or other Atlassian tools, though some note a learning curve for new users and complexity as documentation grows.
- **Bloomfire:** Reviewers highlight a simple and user-friendly setup process, with many noting that even non-technical users can get started quickly; some mention that organizing large volumes of content can take additional time.

### Which product has better Organization?

Bloomfire is favored for Organization, with more reviewer-cited mentions and higher satisfaction scores.

- **Confluence:** Organization is frequently cited as a benefit, with reviewers highlighting structured documentation and page hierarchy, but also noting challenges with clutter and navigation at scale; 92 all-time mentions for centralization.
- **Bloomfire:** Organization is a core strength, with 7 all-time mentions for data organization, 8 for knowledge accessibility, and reviewers consistently praising its intuitive structure and ease of finding information.