G2 reviewers report that Bloomerang CRM excels in user-friendliness, with many users praising its intuitive interface that simplifies navigation. In contrast, while WildApricot is also noted for its ease of use, some users mention that it can be challenging for those who are not tech-savvy, despite its robust features for website management and event integration.
Users say that Bloomerang CRM offers exceptional customer support, with a high satisfaction rating. Reviewers appreciate the accessibility of helpful resources and the responsiveness of the support team. WildApricot, while providing decent support, does not receive the same level of acclaim, with users indicating that they sometimes face delays in assistance.
According to verified reviews, Bloomerang CRM stands out for its comprehensive reporting capabilities, allowing users to easily run reports and track constituent activity. WildApricot also offers reporting options, but users highlight that its reporting features can be less intuitive, making it harder to extract insights quickly.
Reviewers mention that Bloomerang CRM's Journey Automation feature is particularly beneficial for managing donor relationships, streamlining communication and engagement. WildApricot, while strong in membership management, does not have a comparable feature that directly addresses donor journey tracking.
G2 reviewers highlight that Bloomerang CRM has a more extensive user base, reflected in its higher number of reviews, which suggests a more established presence in the market. WildApricot, while popular among small businesses, has fewer reviews, which may indicate a less diverse user experience.
Users report that WildApricot allows for easy self-management of websites and events, which is a significant advantage for organizations looking to maintain control without relying on external help. However, Bloomerang CRM's focus on donor management and engagement tools may be more appealing for nonprofits specifically looking to enhance their fundraising efforts.
What is the best way to request or recommend features for future development?
3 Comments
DV
If you are a current user at the top of the page there is a ? Icon that allows you to ask questions either via email or live chat. I have also used this for...Read more
Does Bloomerang integrate with QuickBooks?
3 Comments
JF
That capacity appears as an option embedded in the software.Read more
From the Wild Apricot help chat bot Search engine optimization
Search engine optimization (SEO) is the process of improving the position of your website in...Read more
What is Wild Apricot software?
1 Comment
LW
WA is robust way to manage your members/fans/shoppers/subscribers (so CRM).
WA is your database of prospectives and actives.
WA is your website/blog/photo...Read more
Does Wild Apricot have an API?
1 Comment
LW
YES—Wild Apricot's API is intended for use by developers with technical expertise. If you need assistance, support is only available via email or thru their...Read more
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