Compare Blazeo and Fin by Intercom 
At a Glance
Market Segments
Small-Business (81.3% of reviews)
Small-Business (58.6% of reviews)
Entry-Level Pricing
No pricing available
$0.99 1 Resolution
Blazeo
Star Rating
(16)4.1 out of 5
Market Segments
Small-Business (81.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BlazeoFin by Intercom
Star Rating
(3,766)4.5 out of 5
Market Segments
Small-Business (58.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.99 1 Resolution
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fin by Intercom excels in providing a highly customizable chat experience, with users appreciating features like snippets and adaptable conversation behaviors. This flexibility allows for a more personalized interaction, which is often highlighted as a significant advantage over Blazeo.
- Users say that the implementation process for Fin by Intercom is straightforward, with many noting the intuitive onboarding wizard that simplifies setup. In contrast, while Blazeo also receives praise for its ease of use, the lack of recent reviews makes it harder to gauge current user experiences.
- Reviewers mention that Fin by Intercom's answer accuracy is impressive, with users reporting an 80-90% accuracy rate in responses. This efficiency saves time and enhances user satisfaction, whereas Blazeo, while noted for good customer service, does not have the same level of feedback regarding response accuracy.
- According to verified reviews, Blazeo shines in customer support, with users highlighting the friendly and helpful nature of their consultants. However, Fin by Intercom also maintains a solid support rating, indicating that both platforms prioritize customer assistance, though Blazeo's recent feedback is more limited.
- Users report that Fin by Intercom has a higher overall satisfaction score, reflecting a more favorable user experience across various metrics. This is particularly evident in features like pop-up chat and notifications, which users find effective and user-friendly compared to Blazeo's offerings.
- Reviewers highlight that Blazeo has been effective in improving lead conversion rates, which is a critical metric for businesses. However, Fin by Intercom's broader range of functionalities and higher G2 score suggests it may offer a more comprehensive solution for users looking for a robust live chat platform.
Pricing
Entry-Level Pricing
Blazeo
No pricing availableFin by Intercom
Fin with your current helpdesk
$0.99
1 Resolution
Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked.
- Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more.
- Set up in under an hour
- Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more
Free Trial
Blazeo
No trial information availableFin by Intercom
Free Trial is available
Ratings
Meets Requirements
8.5
10
8.8
2,852
Ease of Use
9.2
10
8.9
2,882
Ease of Setup
9.7
6
8.4
1,487
Ease of Admin
Not enough data
8.6
1,325
Quality of Support
8.8
10
8.6
2,748
Has the product been a good partner in doing business?
Not enough data
8.8
1,322
Product Direction (% positive)
8.8
10
8.8
2,703
Features by Category
Ticket and Case Management
Not enough data
8.6
1101
|
Verified
Not enough data
8.8
1120
|
Verified
Not enough data
8.7
1097
|
Verified
Not enough data
8.6
1148
|
Verified
Not enough data
8.3
681
|
Verified
Not enough data
8.8
1137
|
Verified
Not enough data
8.8
1061
|
Verified
Not enough data
8.6
962
|
Verified
Generative AI
Not enough data
8.3
247
Not enough data
8.2
248
Agentic AI - Help Desk
Not enough data
7.8
62
Not enough data
8.3
62
Not enough data
7.9
62
Communication Channels
Not enough data
8.8
892
|
Verified
Not enough data
8.8
1091
|
Verified
Not enough data
9.4
1266
|
Verified
Not enough data
8.3
812
Not enough data
7.6
522
Platform
Not enough data
8.1
722
|
Verified
9.7
6
8.2
1269
|
Verified
Not enough data
8.7
826
|
Verified
Not enough data
8.7
791
|
Verified
Not enough data
8.1
1017
|
Verified
Not enough data
8.2
1019
|
Verified
Messenger
Not enough data
8.8
383
|
Verified
Not enough data
8.1
363
|
Verified
Not enough data
9.3
478
|
Verified
Not enough data
8.5
327
|
Verified
Channels
Not enough data
8.0
293
|
Verified
Not enough data
9.0
438
|
Verified
Not enough data
7.9
207
|
Verified
Not enough data
7.3
121
Not enough data
8.1
229
|
Verified
Customers
Not enough data
8.8
428
|
Verified
Not enough data
8.6
432
|
Verified
Not enough data
8.2
436
|
Verified
Not enough data
8.3
387
|
Verified
Not enough data
8.2
379
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Analysis
Not enough data
8.6
140
Not enough data
8.4
157
User Support
Not enough data
9.1
167
Not enough data
8.1
119
Not enough data
8.8
151
Walkthrough Type
Not enough data
8.9
136
Not enough data
9.0
146
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Channels
Not enough data
8.8
228
Not enough data
8.3
218
Not enough data
Feature Not Available
Design
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
230
Not enough data
8.7
222
Not enough data
8.6
215
Generative AI
Not enough data
Feature Not Available
Not enough data
8.2
84
Responses
Not enough data
9.1
84
Not enough data
9.0
86
Not enough data
9.0
84
Automation - AI Agents
Not enough data
7.7
61
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
8.1
63
Not enough data
8.7
63
Platform
Not enough data
9.1
81
Not enough data
8.8
82
Not enough data
9.1
83
Autonomy - AI Agents
Not enough data
8.5
65
Not enough data
8.6
65
Not enough data
8.4
64
Not enough data
8.7
67
Generative AI
Not enough data
Feature Not Available
Not enough data
8.8
50
Responses
Not enough data
8.8
596
Not enough data
8.8
586
Not enough data
9.0
588
Not enough data
8.8
557
Not enough data
8.6
478
Platform
Not enough data
9.5
613
Not enough data
8.9
583
Not enough data
8.8
579
Not enough data
8.7
562
Not enough data
8.2
419
Not enough data
8.9
528
Not enough data
8.8
583
Generative AI
Not enough data
Feature Not Available
Not enough data
8.4
140
Conversational Platform
Not enough data
8.7
1058
Not enough data
8.7
837
Not enough data
8.7
858
Not enough data
9.0
779
Support Automation
Not enough data
8.6
859
Not enough data
8.7
901
Not enough data
8.5
518
Not enough data
8.8
812
Generative AI
Not enough data
Feature Not Available
Not enough data
8.4
154
Customer Support
Not enough data
8.6
200
Not enough data
7.4
185
Not enough data
9.0
212
Automation
Not enough data
8.4
211
Not enough data
8.3
208
Not enough data
8.5
197
Artificial Intelligence
Not enough data
8.5
201
Not enough data
8.6
193
Not enough data
8.5
202
Generative AI
Not enough data
8.3
296
Not enough data
8.3
294
Not enough data
Feature Not Available
Communication
9.0
8
9.2
1442
|
Verified
9.0
8
8.9
1450
|
Verified
Feature Not Available
8.7
1192
|
Verified
Feature Not Available
9.1
1357
|
Verified
7.3
5
8.2
595
Internal Use
9.7
6
8.2
1269
|
Verified
9.5
7
8.7
1095
|
Verified
8.8
8
8.2
1043
|
Verified
7.9
7
8.7
1249
|
Verified
8.0
5
8.9
1320
|
Verified
6.7
6
8.6
1288
|
Verified
Generative AI
Not enough data
8.2
94
Self-Service Experience
Not enough data
8.9
655
Not enough data
8.9
652
Not enough data
Feature Not Available
Not enough data
8.2
491
Not enough data
8.4
536
Self-Service Platform
Not enough data
8.7
532
Not enough data
8.8
538
Not enough data
8.4
479
Not enough data
8.6
523
Agentic AI - Customer Self-Service
Not enough data
7.4
47
Not enough data
7.8
46
Not enough data
7.4
47
Not enough data
7.9
49
Not enough data
8.1
51
Not enough data
7.5
48
Not enough data
7.5
47
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
9.3(won by default)
89
Not enough data
9.0(won by default)
86
Not enough data
9.6(won by default)
89
Channels
Not enough data
9.4(won by default)
89
Not enough data
8.8(won by default)
88
Not enough data
9.5(won by default)
91
Not enough data
8.3(won by default)
81
Not enough data
8.8(won by default)
83
Insight
Not enough data
9.1(won by default)
86
Not enough data
9.2(won by default)
88
Not enough data
8.8(won by default)
83
Not enough data
9.3(won by default)
83
Generative AI
Not enough data
Feature Not Available
Not enough data
7.2
16
Customer Query Resolution - AI Customer Support Agents
Not enough data
7.8
182
Not enough data
8.0
184
Not enough data
7.7
165
Not enough data
8.5
177
Not enough data
8.0
161
Customer Interaction Automation - AI Customer Support Agents
Not enough data
7.5
158
Not enough data
7.9
159
Not enough data
7.8
167
Not enough data
8.4
170
Automation
Not enough data
8.2
174
Not enough data
7.9
162
Not enough data
7.2
155
Autonomy
Not enough data
7.6
162
Not enough data
7.7
163
Not enough data
7.2
159
Not enough data
7.7
164
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Blazeo and Fin by Intercom are categorized as Live Chat
Unique Categories
Blazeo has no unique categories
Fin by Intercom is categorized as AI Customer Support Agents, Customer Service Automation, Digital Customer Service Platforms, AI Agents For Business Operations, Shared Inbox, Conversational Support, Customer Communications Management, Digital Adoption Platform, Conversational Marketing, Chatbots, Social Customer Service, Help Desk, and Customer Self-Service
Reviews
Reviewers' Company Size
Blazeo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fin by Intercom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
25.0%
Law Practice
12.5%
Consulting
6.3%
Writing and Editing
6.3%
Transportation/Trucking/Railroad
6.3%
Other
43.8%
Computer Software
26.6%
Information Technology and Services
13.1%
Financial Services
7.2%
Internet
4.9%
Marketing and Advertising
4.7%
Other
43.5%
Discussions
Blazeo has no discussions with answers
What is Intercom used for?
3 Comments
JT
for sending emails to our correspondents and monitoring our callsRead more
While interaction can be audio visual emojies be developed
2 Comments
SG
I do not think they have developed Intercom that far yet, though it would be great.Read more
¿What is the best economic model in order to use Intercom?
2 Comments
AB
Plus is $39/seat (User) per month.
Its enough to get startedRead more
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