Top 10 Blazeo Alternatives & Competitors

(16)4.1 out of 5

Blazeo is not the only option for Live Chat Software. Explore other competing options and alternatives. Live Chat Software is a widely used technology, and many people are seeking quick, secure software solutions with co-browsing, in-app messaging, and lead development. Other important factors to consider when researching alternatives to Blazeo include chat. The best overall Blazeo alternative is Fin by Intercom. Other similar apps like Blazeo are LiveChat, Drift, Rocket.Chat, and Podium. Blazeo alternatives can be found in Live Chat Software but may also be in Help Desk Software or AI Customer Support Agents Software.

Show Less

Best Paid & Free Alternatives to Blazeo

Fin by Intercom
LiveChat
Drift
Rocket.Chat
Podium
Tidio
Zendesk for Customer Service - AC
Birdeye

Top 10 Alternatives to Blazeo Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Blazeo stacks up to the competition, check reviews from current & previous users in industries like Marketing and Advertising, Hospital & Health Care, and Real Estate, and find the best product for your business.

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to Blazeo, Fin by Intercom is:

Better at meeting requirements

Categories in common with Blazeo:

By Text

Product Description

Reviewers say compared to Blazeo, LiveChat is:

Better at meeting requirements

Better at support

More usable

Categories in common with Blazeo:

By Salesloft

Product Description

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Reviewers say compared to Blazeo, Drift is:

Better at meeting requirements

Categories in common with Blazeo:

Live Chat

You’re Seeing Part of the StoryLog in or create an account to access the full set of alternatives.

Create a Free Account

Podium

By Podium

4.6/5

(2,037)

Product Description

Reviewers say compared to Blazeo, Podium is:

Better at meeting requirements

Better at support

More usable

Categories in common with Blazeo:

By Tidio

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Reviewers say compared to Blazeo, Tidio is:

Better at meeting requirements

Better at support

More usable

Categories in common with Blazeo:

Live Chat

Zendesk for Customer Service - AC

By Zendesk

4.3/5

(6,665)

Product Description

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

Reviewers say compared to Blazeo, Zendesk for Customer Service - AC is:

Better at meeting requirements

Categories in common with Blazeo:

By Birdeye

Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Reviewers say compared to Blazeo, Birdeye is:

Better at meeting requirements

Better at support

More usable

Categories in common with Blazeo:

Live Chat