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At a Glance
Market Segments
Small-Business (49.8% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Free
$9.00 1 user Per Month
Basecamp
Star Rating
(5,422)4.1 out of 5
Market Segments
Small-Business (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSmartsheet
Star Rating
(21,371)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Basecamp excels in task management with its intuitive To-Do Lists feature, scoring 9.1, while Smartsheet's To-Do Lists score is lower at 8.4. Reviewers mention that Basecamp's simplicity in creating and managing tasks makes it a favorite among small businesses.
- Reviewers mention that Basecamp's chat functionality scores 8.4, significantly higher than Smartsheet's 7.2. Users appreciate the seamless communication within projects, which enhances collaboration, especially for remote teams.
- Users on G2 highlight Basecamp's ease of setup, scoring 8.7 compared to Smartsheet's 8.3. Reviewers say that Basecamp's straightforward onboarding process allows teams to get started quickly without extensive training.
- Reviewers mention that both products meet requirements equally with a score of 8.5, but users say that Smartsheet's advanced features like GANTT charts (8.2) and project budgeting (7.6) cater better to mid-market needs, making it a more robust choice for larger projects.
- Users report that Basecamp shines in its creation and assignment capabilities, scoring 9.0, while Smartsheet follows with 8.7. Reviewers mention that Basecamp's user-friendly interface allows for quick task assignments, which is crucial for fast-paced environments.
- G2 users highlight that while both platforms offer good support, Basecamp's quality of support scores slightly higher at 8.4 compared to Smartsheet's 8.3. Reviewers say that Basecamp's responsive customer service is a significant advantage for small businesses needing quick assistance.
Pricing
Entry-Level Pricing
Basecamp
Basecamp Free
Free
Basecamp Free is free forever! No credit card required.
- Completely free
- Manage one project
- 1GB storage space
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Basecamp
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.5
4,818
8.5
18,090
Ease of Use
8.5
4,830
8.4
18,328
Ease of Setup
8.7
1,435
8.3
10,122
Ease of Admin
8.6
1,327
8.5
7,595
Quality of Support
8.4
3,232
8.3
14,002
Has the product been a good partner in doing business?
8.7
1,173
8.6
7,045
Product Direction (% positive)
7.5
4,711
8.6
17,583
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
9.0
604
|
Verified
8.7
10042
|
Verified
8.9
606
|
Verified
8.8
10048
|
Verified
8.5
575
|
Verified
8.5
9775
|
Verified
9.1
604
|
Verified
8.4
9452
|
Verified
8.2
267
8.1
9259
|
Verified
Feature Not Available
Feature Not Available
8.7
563
|
Verified
8.1
9327
|
Verified
8.5
316
8.0
8791
|
Verified
Projects
8.8
562
|
Verified
8.6
9270
|
Verified
8.6
306
8.3
8621
|
Verified
8.2
458
|
Verified
8.2
8732
|
Verified
8.7
534
|
Verified
8.0
8650
|
Verified
8.6
502
|
Verified
8.2
8818
|
Verified
8.0
234
7.5
7592
|
Verified
Feature Not Available
8.0
8291
|
Verified
8.5
495
|
Verified
8.0
8850
|
Verified
8.0
226
7.8
7832
|
Verified
8.1
233
7.6
7436
|
Verified
8.5
458
|
Verified
7.6
7256
|
Verified
Resource Management
8.5
477
|
Verified
7.6
7732
|
Verified
Feature Not Available
7.6
7799
|
Verified
8.8
519
|
Verified
8.1
8430
|
Verified
Project Monitoring
8.6
470
|
Verified
7.8
7444
|
Verified
Feature Not Available
7.7
7553
|
Verified
8.7
513
|
Verified
8.2
8596
|
Verified
Generative AI
6.6
87
6.0
3055
6.8
87
6.1
3040
Agentic AI - Project Management
6.1
50
5.5
917
6.5
49
5.9
918
6.7
49
5.7
910
6.2
50
5.7
909
6.5
50
5.6
909
6.3
50
5.6
905
6.6
50
5.8
907
Portfolio Management
Not enough data
7.9
4812
Not enough data
8.5
5517
Not enough data
8.0
4998
Not enough data
7.7
4602
Project Management
Not enough data
8.2
5418
Not enough data
8.3
5495
Not enough data
7.7
4622
Resource Management
Not enough data
7.8
4753
Not enough data
7.8
4822
Not enough data
7.9
4772
Data & Analytics
Not enough data
8.0
4983
Not enough data
8.0
5161
Not enough data
8.1
5075
Not enough data
7.5
4445
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Setup
8.5
84
8.3
5150
8.5
84
Feature Not Available
7.9
65
8.1
5016
8.7
89
8.5
5386
Management
Feature Not Available
Feature Not Available
8.3
76
8.1
4648
8.1
75
7.5
4364
Generative AI
6.7
40
6.3
1815
Agentic AI - Workflow Management
5.5
16
5.8
404
5.4
16
5.9
407
5.7
15
5.9
402
5.8
16
5.9
398
5.8
16
5.9
397
6.1
16
5.8
399
5.8
16
6.1
400
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Task Creation
8.8
140
8.7
7304
8.9
142
8.8
7385
8.6
138
8.3
6917
Feature Not Available
7.8
6110
Task Management
8.4
138
8.5
7064
8.9
140
8.5
6973
7.7
105
8.1
6632
8.5
131
8.2
6460
Generative AI
7.1
52
6.2
2411
7.1
52
6.2
2413
Automation
7.9
92
8.5
4242
7.9
89
8.3
4197
8.0
88
8.1
3928
Administration
8.3
86
8.2
4097
8.3
86
8.1
3880
8.9
87
8.8
4095
Project management
8.7
91
8.7
4162
8.0
85
8.2
3890
8.4
89
8.6
4173
8.4
87
8.3
4021
8.4
87
8.4
3942
Feature Not Available
8.0
3619
8.4
86
8.3
4060
Workload
8.4
69
8.0
3690
8.3
88
8.3
3931
8.4
82
8.0
3734
Feature Not Available
7.9
3549
Communication & Collaboration
8.6
88
8.1
3719
8.6
89
8.3
3914
8.8
89
8.8
4109
Cost Management
Feature Not Available
7.7
3424
Feature Not Available
7.8
3418
Feature Not Available
7.5
3229
Integration
8.0
75
7.4
3271
7.9
78
7.4
3321
7.9
79
7.4
3352
Generative AI
6.7
39
6.5
1651
6.7
39
6.5
1657
Agentic AI - Work Management
5.5
18
5.8
360
5.5
18
6.0
359
5.6
18
5.8
359
5.6
18
5.8
357
Communication
8.4
175
7.2
5662
8.5
188
7.6
6044
8.1
171
7.5
5800
Feature Not Available
7.7
5826
8.4
174
Feature Not Available
Content & Documents
8.8
189
8.4
7179
8.7
181
8.4
7123
8.4
179
8.0
6868
8.1
157
7.8
6093
Controls
8.1
157
8.0
6467
8.0
151
7.6
5485
8.5
176
8.2
6798
8.3
172
Feature Not Available
8.1
156
7.9
6081
Project Management
8.7
190
8.8
7421
8.6
185
8.7
7293
8.7
180
8.6
7159
8.1
159
7.9
6145
Remote Collaboration
8.5
164
8.4
6556
8.4
173
8.5
6736
8.6
168
8.4
6628
Feature Not Available
Feature Not Available
Generative AI
6.7
68
6.3
2270
6.9
68
6.3
2274
Agentic AI - Project Collaboration
5.5
29
5.7
425
5.6
29
5.6
425
Agentic AI - Note-Taking Software
8.3
6
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Basecamp and Smartsheet are categorized as Project Management, Task Management, Project Collaboration, Work Management, and Workflow Management
Unique Categories
Basecamp is categorized as Employee Intranet and Note-Taking Software
Smartsheet is categorized as Marketing Calendar, Privacy Impact Assessment (PIA), and Project and Portfolio Management
Reviews
Reviewers' Company Size
Basecamp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.1%
Information Technology and Services
8.4%
Non-Profit Organization Management
5.7%
Computer Software
5.6%
Higher Education
4.9%
Other
58.3%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
Why does it work slow in mobile phones?
7 Comments
KG
If you upgrade to Basecamp 2 it's alot faster if that's the one you have try un- installing it and start over after that it could be you need more memory space Read more
is basecamp going to expand and add more fetures
5 Comments
ET
Yes, I would say so. The product is evolving a growing all the time. Read more
Is there a way to get reports on certain employee's productivity?
5 Comments
AA
There are not formal reports but you can look at users' activityRead more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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