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At a Glance
Market Segments
Small-Business (49.8% of reviews)
Mid-Market (57.5% of reviews)
Entry-Level Pricing
Free
Free Trial 1 User Per Month
Basecamp
Star Rating
(5,422)4.1 out of 5
Market Segments
Small-Business (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansGuru
Star Rating
(2,316)4.7 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Basecamp's project management features, such as to-do lists and message boards, are straightforward and effective, but some find them less flexible compared to Guru's knowledge management capabilities, which reviewers mention as being more robust and adaptable for team collaboration.
- Reviewers mention that while Basecamp offers a free plan, Guru's free trial allows users to explore its advanced features, which users on G2 say can significantly enhance onboarding and training processes for new team members.
- Users say that Basecamp's ease of use is commendable, but many reviewers highlight that Guru's intuitive interface and streamlined setup process make it easier for teams to get started quickly, with users reporting a smoother transition to using the software.
- Reviewers mention that Basecamp's customer support is decent, but many users on G2 rave about Guru's responsive and knowledgeable support team, which they say contributes to a better overall user experience.
- Users report that Basecamp has a solid foundation for small businesses, but Guru's focus on mid-market solutions is reflected in its higher ratings for meeting requirements and product direction, with reviewers noting that Guru is more aligned with the needs of growing teams.
- G2 users highlight that while Basecamp has a loyal user base, Guru's positive feedback on product direction and ongoing updates indicates a commitment to evolving features, which many users say is crucial for keeping up with changing business needs.
Pricing
Entry-Level Pricing
Basecamp
Basecamp Free
Free
Basecamp Free is free forever! No credit card required.
- Completely free
- Manage one project
- 1GB storage space
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
Basecamp
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
8.5
4,818
9.2
1,913
Ease of Use
8.5
4,830
9.2
1,935
Ease of Setup
8.7
1,435
9.3
952
Ease of Admin
8.6
1,327
9.0
476
Quality of Support
8.4
3,232
9.3
1,511
Has the product been a good partner in doing business?
8.7
1,173
9.4
429
Product Direction (% positive)
7.5
4,711
9.2
1,812
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
9.0
604
|
Verified
Not enough data
8.9
606
|
Verified
Not enough data
8.5
575
|
Verified
Not enough data
9.1
604
|
Verified
Not enough data
8.2
267
Not enough data
Feature Not Available
Not enough data
8.7
563
|
Verified
Not enough data
8.5
316
Not enough data
Projects
8.8
562
|
Verified
Not enough data
8.6
306
Not enough data
8.2
458
|
Verified
Not enough data
8.7
534
|
Verified
Not enough data
8.6
502
|
Verified
Not enough data
8.0
234
Not enough data
Feature Not Available
Not enough data
8.5
495
|
Verified
Not enough data
8.0
226
Not enough data
8.1
233
Not enough data
8.5
458
|
Verified
Not enough data
Resource Management
8.5
477
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
519
|
Verified
Not enough data
Project Monitoring
8.6
470
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
513
|
Verified
Not enough data
Generative AI
6.6
87
Not enough data
6.8
87
Not enough data
Agentic AI - Project Management
6.1
50
Not enough data
6.5
49
Not enough data
6.7
49
Not enough data
6.2
50
Not enough data
6.5
50
Not enough data
6.3
50
Not enough data
6.6
50
Not enough data
Content Management
Not enough data
9.3
108
Not enough data
9.2
107
Not enough data
9.3
107
Content Discovery
Not enough data
9.4
108
Not enough data
9.2
106
Not enough data
9.2
105
Not enough data
8.9
102
Not enough data
9.3
100
Not enough data
9.0
103
Generative AI
Not enough data
9.1
66
Not enough data
9.1
67
Administration
Not enough data
9.2
677
Not enough data
9.2
671
Not enough data
9.1
666
Knowledge Management
Not enough data
9.6
791
Not enough data
9.2
740
Not enough data
9.2
700
Compliance
Not enough data
9.2
688
Not enough data
9.1
657
Not enough data
9.2
653
Not enough data
9.1
632
Customer Support
Not enough data
9.2
761
Not enough data
9.2
720
Not enough data
9.0
646
Data Security
Not enough data
9.2
633
Not enough data
9.2
630
Not enough data
9.3
651
Not enough data
9.1
634
Administration
Not enough data
9.2
678
Not enough data
9.3
701
Not enough data
9.4
769
Generative AI
Not enough data
9.0
485
Setup
8.5
84
Not enough data
8.5
84
Not enough data
7.9
65
Not enough data
8.7
89
Not enough data
Management
Feature Not Available
Not enough data
8.3
76
Not enough data
8.1
75
Not enough data
Generative AI
6.7
40
Not enough data
Agentic AI - Workflow Management
5.5
16
Not enough data
5.4
16
Not enough data
5.7
15
Not enough data
5.8
16
Not enough data
5.8
16
Not enough data
6.1
16
Not enough data
5.8
16
Not enough data
Knowledge Pages
Not enough data
9.0
684
Not enough data
9.1
640
Not enough data
9.0
685
Not enough data
8.8
584
Not enough data
8.9
545
Not enough data
9.1
557
Knowledge Dissemination
Not enough data
8.9
667
Not enough data
9.0
666
Not enough data
9.5
739
Not enough data
9.1
713
Not enough data
9.1
577
Not enough data
9.2
579
Not enough data
9.3
580
Not enough data
9.0
549
Not enough data
9.1
561
Agentic AI - Knowledge Base
Not enough data
8.6
99
Not enough data
8.9
101
Not enough data
8.8
98
Task Creation
8.8
140
Not enough data
8.9
142
Not enough data
8.6
138
Not enough data
Feature Not Available
Not enough data
Task Management
8.4
138
Not enough data
8.9
140
Not enough data
7.7
105
Not enough data
8.5
131
Not enough data
Generative AI
7.1
52
Not enough data
7.1
52
Not enough data
Compatibility
Not enough data
9.3
96
Not enough data
8.9
93
Not enough data
8.9
92
Agentic AI - Enterprise Search Software
Not enough data
8.7
42
Not enough data
8.7
41
Not enough data
8.9
41
Not enough data
8.7
40
Not enough data
8.9
42
Not enough data
8.6
41
Search Queries
Not enough data
9.1
92
Not enough data
9.4
96
Not enough data
9.1
90
Not enough data
9.1
86
Not enough data
9.3
93
AI powered search - Enterprise Search Software
Not enough data
8.6
30
Not enough data
8.2
27
Not enough data
9.4
30
Functionality
Not enough data
9.0
92
Not enough data
9.3
95
Not enough data
9.1
94
Compatibility - Enterprise Search Software
Not enough data
8.8
27
Not enough data
9.4
29
Not enough data
8.6
27
Functionality - Enterprise Search Software
Not enough data
8.8
27
Not enough data
9.5
27
Not enough data
9.0
28
Search Queries - Enterprise Search Software
Not enough data
8.9
28
Not enough data
9.5
30
Not enough data
8.4
30
Not enough data
9.2
28
Automation
7.9
92
Not enough data
7.9
89
Not enough data
8.0
88
Not enough data
Administration
8.3
86
Not enough data
8.3
86
Not enough data
8.9
87
Not enough data
Project management
8.7
91
Not enough data
8.0
85
Not enough data
8.4
89
Not enough data
8.4
87
Not enough data
8.4
87
Not enough data
Feature Not Available
Not enough data
8.4
86
Not enough data
Workload
8.4
69
Not enough data
8.3
88
Not enough data
8.4
82
Not enough data
Feature Not Available
Not enough data
Communication & Collaboration
8.6
88
Not enough data
8.6
89
Not enough data
8.8
89
Not enough data
Cost Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.0
75
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
Generative AI
6.7
39
Not enough data
6.7
39
Not enough data
Agentic AI - Work Management
5.5
18
Not enough data
5.5
18
Not enough data
5.6
18
Not enough data
5.6
18
Not enough data
Communication
8.4
175
Not enough data
8.5
188
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
8.4
174
Not enough data
Content & Documents
8.8
189
Not enough data
8.7
181
Not enough data
8.4
179
Not enough data
8.1
157
Not enough data
Controls
8.1
157
Not enough data
8.0
151
Not enough data
8.5
176
Not enough data
8.3
172
Not enough data
8.1
156
Not enough data
Project Management
8.7
190
Not enough data
8.6
185
Not enough data
8.7
180
Not enough data
8.1
159
Not enough data
Remote Collaboration
8.5
164
Not enough data
8.4
173
Not enough data
8.6
168
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
68
Not enough data
6.9
68
Not enough data
Agentic AI - Project Collaboration
5.5
29
Not enough data
5.6
29
Not enough data
Responses
Not enough data
8.6
53
Not enough data
8.7
55
Not enough data
9.2
58
Automation - AI Agents
Not enough data
8.6
49
Not enough data
8.3
52
Not enough data
8.2
54
Not enough data
8.8
53
Not enough data
9.0
51
Platform
Not enough data
8.8
56
Not enough data
8.7
51
Not enough data
8.6
54
Autonomy - AI Agents
Not enough data
8.9
55
Not enough data
8.8
53
Not enough data
8.8
56
Not enough data
8.8
54
Generative AI
Not enough data
9.0
58
Not enough data
8.8
56
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
8.3
6
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Basecamp and Guru share no categories
Unique Categories
Basecamp is categorized as Project Management, Task Management, Project Collaboration, Work Management, Workflow Management, Employee Intranet, and Note-Taking Software
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Basecamp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.1%
Information Technology and Services
8.4%
Non-Profit Organization Management
5.7%
Computer Software
5.6%
Higher Education
4.9%
Other
58.3%
Computer Software
14.8%
Information Technology and Services
11.1%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.9%
Other
53.1%
Discussions
Why does it work slow in mobile phones?
7 Comments
KG
If you upgrade to Basecamp 2 it's alot faster if that's the one you have try un- installing it and start over after that it could be you need more memory space Read more
is basecamp going to expand and add more fetures
5 Comments
ET
Yes, I would say so. The product is evolving a growing all the time. Read more
Is there a way to get reports on certain employee's productivity?
5 Comments
AA
There are not formal reports but you can look at users' activityRead more
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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