Compare Balto and Clari 
Featured Products
At a Glance
Market Segments
Mid-Market (49.8% of reviews)
Mid-Market (47.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Balto
Star Rating
(587)4.8 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BaltoClari
Star Rating
(5,599)4.6 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ClariSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Balto excels in ease of implementation, with users praising the knowledgeable and efficient support team that helped them get up and running with minimal disruption. In contrast, Clari has received mixed feedback regarding its setup process, with some users noting challenges in configuration.
- Users say that Balto's call recording and note generation features significantly enhance productivity, allowing for instant access to interaction notes that can be easily integrated into other systems. Clari, while offering valuable data insights, does not provide the same level of immediacy in call documentation.
- Reviewers mention that Balto's user interface is highly user-friendly, making it easy to navigate scripts relevant to specific call scenarios. Clari, although praised for its data presentation, can sometimes be less intuitive for users who are not as familiar with its layout.
- According to verified reviews, Clari shines in its bi-directional CRM integration, which users find crucial for maintaining data hygiene and accountability in sales forecasting. However, Balto's focus on real-time call assistance and script navigation offers a different kind of support that some users may prefer.
- G2 reviewers highlight that Balto consistently receives high marks for quality of support, with many users appreciating the ongoing assistance and resources available. Clari also has a solid support reputation, but recent feedback suggests that users sometimes feel less supported during critical moments.
- Users report that Clari's advanced features for monitoring financial performance are a standout, making it a strong choice for businesses focused on growth metrics. However, Balto's strengths lie in its real-time interaction capabilities, which may be more beneficial for teams prioritizing immediate customer engagement.
Pricing
Entry-Level Pricing
Balto
No pricing availableClari
No pricing availableFree Trial
Balto
No trial information availableClari
No trial information availableRatings
Meets Requirements
9.5
418
9.0
4,137
Ease of Use
9.6
421
9.1
4,207
Ease of Setup
9.5
229
8.6
857
Ease of Admin
9.4
121
8.7
607
Quality of Support
9.6
406
9.1
3,381
Has the product been a good partner in doing business?
9.8
123
9.2
600
Product Direction (% positive)
9.8
384
9.1
3,915
Features by Category
Lead Intelligence
Not enough data
8.6
419
Not enough data
8.7
483
Not enough data
8.7
462
Lead Management
Not enough data
8.8
436
Not enough data
8.6
402
Not enough data
8.9
464
Marketing Campaigns
Not enough data
8.7
399
Not enough data
8.6
345
Not enough data
8.6
345
Not enough data
8.8
406
Not enough data
8.9
481
Campaign Execution
Not enough data
8.3
218
Not enough data
8.9
461
Not enough data
8.9
433
Not enough data
9.2
516
Agentic AI - Account Data Management
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.2
10
Not enough data
7.8
10
Not enough data
8.2
10
Lead Facilitation
Not enough data
7.6
296
|
Verified
Not enough data
7.9
325
|
Verified
Not enough data
7.9
323
|
Verified
Not enough data
7.7
309
|
Verified
Organization
Not enough data
9.1
510
|
Verified
Not enough data
8.8
471
|
Verified
Not enough data
8.7
434
|
Verified
Performance Analysis
Not enough data
8.3
406
|
Verified
Not enough data
8.9
479
|
Verified
Sales Analysis
Not enough data
8.4
382
|
Verified
Not enough data
9.2
501
|
Verified
Generative AI
Not enough data
7.1
113
Not enough data
7.1
112
Agentic AI - AI Sales Assistant
Not enough data
9.0
13
Not enough data
9.1
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
9.1
13
Not enough data
8.8
13
Not enough data
9.1
13
Integrated Workflows
Not enough data
9.0
874
Not enough data
9.4
1062
Not enough data
8.6
735
Not enough data
8.8
695
Not enough data
9.4
979
Not enough data
9.0
534
Not enough data
8.6
413
Repeatability and Reportability
Not enough data
8.9
806
Not enough data
9.1
913
Not enough data
9.1
869
Not enough data
8.6
648
Not enough data
8.1
363
AI and Automation
Not enough data
8.4
390
Not enough data
8.3
376
Not enough data
8.5
408
Not enough data
8.1
352
Not enough data
8.2
351
Generative AI
Not enough data
7.0
138
Agentic AI - Sales Engagement
Not enough data
8.3
22
Not enough data
8.1
22
Not enough data
8.4
22
Not enough data
8.2
22
Not enough data
7.9
22
Not enough data
8.1
22
Not enough data
8.0
23
Call Analytics
9.4
205
9.2
147
9.4
208
8.2
128
9.4
220
8.7
141
Feature Not Available
7.7
104
Artificial Intelligence - Conversation Intelligence
Feature Not Available
8.1
106
9.3
200
7.8
141
Not enough data
Not enough data
Generative AI
9.4
135
7.8
30
Agentic AI - Conversation Intelligence
Not enough data
6.7
5
Not enough data
6.3
5
Not enough data
6.7
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
6.3
5
Quality Assurance
9.6
165
Not enough data
9.5
162
Not enough data
9.5
160
Not enough data
Engagement
9.6
170
Not enough data
9.6
164
Not enough data
9.5
168
Not enough data
Performance
9.5
164
Not enough data
9.7
167
Not enough data
Generative AI
9.3
129
Not enough data
9.3
128
Not enough data
Sales Team
Not enough data
8.3
183
Not enough data
7.3
163
Not enough data
7.1
164
Intelligence
Not enough data
8.1
177
Not enough data
Feature Not Available
Not enough data
7.5
165
Mapping
Not enough data
Feature Not Available
Not enough data
7.3
163
Agentic AI - Customer Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Ingestion
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.2
424
Not enough data
9.0
486
Not enough data
8.4
482
Not enough data
7.7
407
Not enough data
8.0
410
Not enough data
8.1
388
Not enough data
8.1
359
CRM Data Enrichment
Not enough data
7.6
404
Not enough data
7.6
415
Not enough data
7.2
385
Not enough data
Feature Not Available
Not enough data
7.1
309
Account Management
Not enough data
7.1
362
Not enough data
7.4
364
Not enough data
7.7
393
Not enough data
8.2
420
Not enough data
7.8
338
Not enough data
7.5
338
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
6.8
54
Not enough data
7.8
61
Not enough data
7.3
54
Not enough data
7.1
55
Not enough data
7.4
52
Integrations
Not enough data
7.3
87
Not enough data
8.7
96
Not enough data
8.2
88
Not enough data
7.9
87
Not enough data
9.1
92
Branding & Customizatio
Not enough data
8.5
88
Not enough data
8.6
91
Not enough data
8.2
89
Automatic Rules & Configurations
Not enough data
8.2
89
Not enough data
8.4
91
Not enough data
8.1
89
Agentic AI - Business Scheduling
Not enough data
7.5
8
Not enough data
8.1
8
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.3
7
Agentic AI - Sales Performance Management
Not enough data
7.7
25
Not enough data
7.7
25
Not enough data
7.7
25
Incentives
Not enough data
7.2
112
Not enough data
8.2
261
Not enough data
6.8
117
Not enough data
7.6
113
Personalization
Not enough data
8.4
271
Not enough data
8.6
287
Not enough data
8.9
349
Not enough data
8.5
256
Administrative
Not enough data
9.0
335
Not enough data
8.7
274
Not enough data
8.7
285
Agentic AI - Email Tracking
Not enough data
7.0
11
Not enough data
6.7
10
Not enough data
7.3
10
Not enough data
7.0
10
Not enough data
6.7
10
Not enough data
7.2
10
Not enough data
7.5
10
Analytics
Not enough data
9.2
1446
Not enough data
9.1
1445
Not enough data
9.0
1354
Customizations
Not enough data
9.3
1517
Not enough data
9.3
1467
Not enough data
9.2
1460
Not enough data
9.1
1209
Not enough data
9.2
1517
Generative AI
Not enough data
7.2
168
Agentic AI - Sales Analytics
Not enough data
7.4
33
Not enough data
7.9
33
Not enough data
7.6
33
Not enough data
7.4
32
Not enough data
7.3
33
Data Sourcing
Not enough data
8.3
1132
Not enough data
8.1
1167
Not enough data
8.1
1118
Not enough data
8.7
1334
Not enough data
8.4
1146
Predictive Analytics
Not enough data
7.7
1072
Not enough data
8.3
1235
Not enough data
7.9
1120
Not enough data
8.9
1267
Sales Management
Not enough data
9.0
1320
Not enough data
Feature Not Available
Not enough data
8.3
1169
Not enough data
8.5
1294
Agentic AI - Outbound Call Tracking
Not enough data
6.7
9
Not enough data
7.0
9
Calling
Not enough data
8.7
610
Not enough data
8.7
604
Not enough data
8.9
672
Not enough data
8.9
691
Not enough data
7.5
12
Contacts
Not enough data
9.0
768
Not enough data
8.8
665
Not enough data
8.9
684
Insights
Not enough data
9.1
735
Not enough data
9.0
723
Not enough data
8.5
496
Not enough data
9.3
763
Not enough data
8.8
591
Not enough data
7.2
10
Agentic AI - Sales Coaching
Not enough data
8.1
9
Not enough data
8.1
9
Not enough data
8.1
9
Not enough data
8.5
8
Training
9.4
156
8.3
100
9.5
153
8.3
102
9.3
145
8.1
93
Feature Not Available
8.8
117
Feedback
9.5
143
8.8
108
9.4
153
8.3
90
9.4
147
8.2
89
9.3
148
8.3
85
9.3
150
8.4
95
9.4
151
8.4
93
9.3
147
8.3
84
Generative AI
9.4
84
7.4
30
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Statistical Tool
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Decision Making
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Balto and Clari are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Balto is categorized as AI Customer Support Agents, AI Agents For Business Operations, Contact Center Quality Assurance, Speech Analytics, and Natural Language Generation (NLG)
Clari is categorized as Revenue AI Platforms, Business Scheduling, Revenue Operations & Intelligence (RO&I), Customer Revenue Optimization, Sales Engagement, AI Sales Assistant, Account Data Management, Outbound Call Tracking, Sales Analytics, Email Tracking, Sales Performance Management, Salesforce AppExchange Apps, and Predictive Analytics
Reviews
Reviewers' Company Size
Balto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Clari
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
50.1%
Consumer Services
9.4%
Financial Services
5.1%
Telecommunications
4.2%
Hospital & Health Care
4.0%
Other
27.2%
Computer Software
27.6%
Information Technology and Services
20.8%
Marketing and Advertising
6.2%
Computer & Network Security
4.1%
Financial Services
3.5%
Other
37.8%
Discussions
Can we make it capture keywords faster so it can keep up with our screen pops?
2 Comments
LT
Absolutely. Read more
Has there been any thought of Balto in a higher-education context ?
2 Comments
MB
Hi Adonis!
Great idea. We've actually looked into using Balto for alumni relations teams to help universities fundraise and keep their alumni engaged. I...Read more
When was Balto created and for what industry was it originally intended for?
1 Comment
MB
Charles, thanks so much for your question! Most people are surprised to learn that the first industry Balto targeted was Home Improvement.
We realized...Read more
What groove means in music?
7 Comments
AC
In music, groove is the sense of an effect ("feel") of changing pattern in a propulsive rhythm or sense of "swing".Read more
Is it possible to edit a template in-line when using gmail?
6 Comments
DR
Hi Nathan,
Currently it isn’t possible to edit the template directly in-line when you’ve inserted it into a new message, but you can still edit this...Read more
How can I get the Indian Accent/ neutral accent script?
3 Comments
SC
This is more robotic, The more you are with Wingman it identifies your accent, or else you could ask for help with the wingman team. Have you been to there...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
