# Avalara vs ONESOURCE Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Avalara excels in user satisfaction, boasting a significantly higher overall score compared to ONESOURCE. Users appreciate its intuitive interface, stating, "It is easy to use and once setup and understand it is something that only needs to be reviewed for accuracy."
- **Users say** Avalara's automation capabilities are a standout feature, with many highlighting how it simplifies tax calculations on sales quotes and invoices by leveraging customer location data. This functionality helps eliminate guesswork, making the invoicing process smoother.
- **According to verified reviews** , ONESOURCE is noted for its integration within ERP systems, which users find beneficial for accurate and quick tax calculations. One user mentioned, "The ease of use for tax calculations...works accurately and quickly to produce tax amounts needed for our sales orders."
- **Reviewers mention** that while Avalara has a robust support system, with a quality rating that reflects user satisfaction, ONESOURCE's support is perceived as slightly less effective, with users indicating a need for improvement in this area.
- **Users highlight** that Avalara's implementation process is generally quick and straightforward, with many praising the intuitive onboarding wizard that helps new users get started efficiently. In contrast, ONESOURCE has fewer recent reviews, which may indicate less current user experience feedback.
- **G2 reviewers note** that while both products meet user requirements, Avalara's higher ease of use score suggests a more user-friendly experience overall. Users appreciate that Avalara "automatically completes accurate, required taxes through integrations with our existing infrastructure," enhancing daily usability.



| | Avalara | ONESOURCE | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 826 | 30 | 
| **Largest Market Segment** | Enterprise (100.0% of reviews) | Enterprise (100.0% of reviews) | 
| **Entry Level Price** | $69.00 1 State Per Month | No pricing available | 

---
## Top Pros & Cons

### Avalara

Pros:
- Ease of Use (109 reviews)
- Tax Automation (84 reviews)

Cons:
- Poor Customer Support (92 reviews)
- Improvement Needed (66 reviews)

### ONESOURCE

**Not enough data**

---
## Ratings Comparison
| Rating | Avalara | ONESOURCE | 
|---|---|---|
  | **Meets Requirements** | 8.7 (50 reviews) | 8.2 (11 reviews) | 
  | **Ease of Use** | 8.6 (76 reviews) | 7.0 (11 reviews) | 
  | **Ease of Setup** | 8.0 (50 reviews) | Not enough data | 
  | **Ease of Admin** | 8.7 (22 reviews) | Not enough data | 
  | **Quality of Support** | 7.8 (50 reviews) | 6.7 (11 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (22 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.6 (50 reviews) | 6.8 (11 reviews) | 

---
## Pricing

### Avalara

#### Entry-Level Pricing

Plan: Core Compliance + SST Services

Price: $69.00 1 State Per Month

Description: Everything in the Core Compliance plan plus free state-funded services in up to 25 states for qualified sellers.
*Annual revenue less than $50M; Limited integrations

Key Features:
- Everything in Core Compliance package
- SST program enrollment
- State-sponsored registration in participating SST states

[Browse all 3 editions](https://www.g2.com/products/avalara/pricing)

#### Free Trial

Yes

### ONESOURCE

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 8.2/10 | 250 |
| **ONESOURCE** | N/A | N/A |

#### Tracking

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Sales Tax** | 9.6 (23 reviews) | Not enough data | 
| **VAT** | 6.7 (13 reviews) | Not enough data | 
| **GST** | 6.8 (14 reviews) | Not enough data | 
| **Exemptions** | 8.9 (19 reviews) | Not enough data | 
| **Adjustments** | 8.6 (14 reviews) | Not enough data | 
| **Localization** | 8.9 (19 reviews) | Not enough data | 
| **Consumer Use Tax** | Not enough data | Not enough data | 

#### Integrations

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Integrations** | 9.0 (18 reviews) | Not enough data | 

#### Remittance

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Returns** | 8.9 (21 reviews) | Not enough data | 
| **Notifications** | 7.8 (16 reviews) | Not enough data | 
| **Global/Cross Borders** | 6.4 (13 reviews) | Not enough data | 
| **Analytics** | 8.1 (16 reviews) | Not enough data | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Secure Data Storage** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Cash Flow Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Exemption Management** | Not enough data | Not enough data | 
| **Address Validation** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **For eCommerce** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Tax Calculation** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Tax Compliance** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Tax Filing** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Transaction Tracking** | Not enough data | Not enough data | 
| **Taxability Verification** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance), [SAP Store Software](https://www.g2.com/categories/sap-store)

**Unique to Avalara (2):** [Cross Border E-Commerce  Software](https://www.g2.com/categories/cross-border-e-commerce), [Corporate Tax Software](https://www.g2.com/categories/corporate-tax)

**Unique to ONESOURCE (1):** [Background Check Software](https://www.g2.com/categories/background-check)


---
## Reviewer Demographics

### By Company Size

| Segment | Avalara | ONESOURCE | 
|---|---|---|
| **Small-Business** | 0% | 0% | 
| **Mid-Market** | 0% | 0% | 
| **Enterprise** | 100.0% | 100.0% | 

### By Industry

#### Avalara

- **Computer Software:** 16.7%
- **Accounting:** 12.2%
- **Information Technology and Services:** 7.8%
- **Construction:** 6.7%
- **Retail:** 6.7%
- **Manufacturing:** 5.6%
- **Automotive:** 3.3%
- **Telecommunications:** 3.3%
- **Consumer Goods:** 3.3%
- **Financial Services:** 3.3%
- **Other:** 31.1%

#### ONESOURCE

- **Accounting:** 31.3%
- **Computer Software:** 12.5%
- **Utilities:** 6.3%
- **Telecommunications:** 6.3%
- **Machinery:** 6.3%
- **Information Technology and Services:** 6.3%
- **Government Administration:** 6.3%
- **Food Production:** 6.3%
- **Food & Beverages:** 6.3%
- **Financial Services:** 6.3%
- **Other:** 6.3%

---
## Alternatives
*Note: You’ve filtered by category. The top alternatives displayed here have not been changed to reflect this filter because their ranking is relative to all of the categories that each of these products are in.*

### Alternatives to Avalara

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (467 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (92 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.5/5 stars (309 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (381 reviews)
- [TurboTax Business](https://www.g2.com/products/turbotax-business/reviews) — 4.4/5 stars (94 reviews)
- [TaxCloud](https://www.g2.com/products/taxcloud/reviews) — 4.5/5 stars (43 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (240 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)
- [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews) — 4.4/5 stars (276 reviews)

### Alternatives to ONESOURCE

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (467 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (92 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (381 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)
- [Checkr](https://www.g2.com/products/checkr/reviews) — 4.5/5 stars (457 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6839 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.7/5 stars (6175 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1734 reviews)
- [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1387 reviews)

---
## Top Discussions

### Avalara

- Title: [Has anyone using Avalara experience issues with this service recently 2021?](https://www.g2.com/discussions/40448-has-anyone-using-avalara-experience-issues-with-this-service-recently-2021) — 3 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)..."
- Title: [How much does avalara cost?](https://www.g2.com/discussions/how-much-does-avalara-cost) — 2 comments *(includes official response)*
  > **Top comment:** "Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business."
- Title: [Can I refile a return that was filed in an SST state without Avalara's assistance?](https://www.g2.com/discussions/31739-can-i-refile-a-return-that-was-filed-in-an-sst-state-without-avalara-s-assistance) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file..."
- Title: [Do wholesale sales count toward NEXUS?](https://www.g2.com/discussions/31738-do-wholesale-sales-count-toward-nexus) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Since many states include exempt transactions in their economic nexus thresholds, businesses that only make exempt sales into other states can establish..."
- Title: [I didn’t know I was supposed to register — do I need to worry about past sales?](https://www.g2.com/discussions/i-didn-t-know-i-was-supposed-to-register-do-i-need-to-worry-about-past-sales) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and..."

### ONESOURCE

- Title: [Is onesource cloud-based?](https://www.g2.com/discussions/is-onesource-cloud-based) — 1 comment
  > **Top comment:** "Yes, it's cloud-based and we have many integrations to ERP, eCommerce, Spend Management, and HMS solutions to seamlessly manage tax wherever it finds you -..."
- Title: [What is ONESOURCE tax engine?](https://www.g2.com/discussions/what-is-onesource-tax-engine) — 1 comment
  > **Top comment:** "The ONESOURCE solution is an all-in one tax solution where you purchase only what you need based on your particular tax situation.  IF you are looking for a..."
- Title: [What is ONESOURCE software?](https://www.g2.com/discussions/what-is-onesource-software) — 1 comment
  > **Top comment:** "ONESOURCE is the name of our tax solution - whether you need to manage direct taxes on your business or taxes on everything you're selling and shipping to..."
- Title: [WHAT IS Thomson Reuters onesource?](https://www.g2.com/discussions/what-is-thomson-reuters-onesource) — 1 comment
  > **Top comment:** "ONESOURCE is a cloud-based tax determination software that is all-in-one - if you need tax software for your business and/or a determination tax solution, it..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/avalara-vs-thomson-reuters-onesource)