
The team’s speed and attention to detail are unmatched. Follow-ups come at the right cadence, so I trust nothing is slipping through the cracks, even when they’re waiting on something from me. The automated emails are actually relevant, not noise, and whenever I reply to one I get a capable human right away. Review collected by and hosted on G2.com.
Honestly, not much. The one area I’d love to see more is a tighter loop on state notices. When we get mail from a tax agency, it would be great to have a simple way to share it with Zamp and see it tracked alongside everything else they’re handling, so we know it’s covered. Small thing in an otherwise seamless experience. Review collected by and hosted on G2.com.