Sphere Reviews & Product Details

Sphere made the onboarding experience truly exceptional. From the initial stages through ongoing operations, they’ve turned sales tax management, something that has always been a painstaking issue for us, into something easy to handle. For a fraction of the cost of the “bigger guys,” you get a lot more value without the usual headaches. It really is a “plug it in and move on to what really matters” kind of solution. Their continuous monitoring takes the guesswork out of nexus and helps us scale more quickly and confidently. Review collected by and hosted on G2.com.

Truly nothing! It's a 10 out of 10 solution for us! Review collected by and hosted on G2.com.

What I like best about Sphere is that Sphere provides end to end sales tax solution with an awesome platform that is comprehensive (covers US and rest of the World) yet easy to use. Setup process was fast and easy. We didn't just partner with Sphere - we chose them for our own compliance, for three reasons: AI-powered accuracy driven by TRAM, setup that was done in 24 hours, and white-glove support that treats our problems like their own. That's exactly why we send our clients their way. Review collected by and hosted on G2.com.

Nothing! So far the service has been impeccable. Review collected by and hosted on G2.com.

We looked at a few different options for compliance - Sphere’s offerings were definitely the most complete and allowed us to use them as our only point of contact, since they cover everything from registration to calculation and filing all over the world.

Their in-Slack support service is incredibly fast and helpful, and whenever we've requested a feature, it's been in production in a matter of days. Extremely impressive.

They also helped us navigate our VAT obligations and liabilities across Europe with a depth of knowledge we couldn't have easily accessed otherwise. Review collected by and hosted on G2.com.

Nothing! We've been extremely satisfied with our experience with them. Review collected by and hosted on G2.com.

Sphere gives us one place to see where we’re exposed for sales tax, including nexus from employees in different states, not just from revenue. The monthly routine is simple: filings appear, we review the return and the transactions behind it, approve, and Sphere handles submission and payment. The team is always ready to hop on a call to help resolve issues. Review collected by and hosted on G2.com.

Nothing comes to mind, the process has been smooth. Review collected by and hosted on G2.com.

They provide end-to-end automation across registration, calculation, and filing for the US and the rest of the world, which we haven’t seen in any other platform. What really stood out for us is that this is the second company where I’ve brought Sphere in: I first implemented it at Revela and liked it enough that rolling it out again at Crisp was an easy decision. Support has been great, and the NetSuite integration handles our multi-entity setup really well. Review collected by and hosted on G2.com.

Nothing, the product is very easy to use. Review collected by and hosted on G2.com.

Sphere provides us with end-to-end automation across registration, calculation and filing for US and rest of world (which we haven't seen in any other platform - and trust me, I looked). What stood out for us: as a French company selling globally, we need both accurate domestic VAT calculation and full international compliance handled in one place and Sphere provides that. Review collected by and hosted on G2.com.

Nothing big. They have an interesting roadmap. Payment solutions have been improving and will surely continue to improve. Review collected by and hosted on G2.com.

April is a tax company, so we know what good looks like in this space. Sphere handles registration, calculation, and filing end to end, which we didn't find anywhere else. The other thing that stands out is how fast their engineering team moves. Integration gaps that stalled us with our previous vendor got resolved quickly here, sometimes within days. Review collected by and hosted on G2.com.

Nothing yet. Even if I had to nitpick, I'd say we haven't found one. Review collected by and hosted on G2.com.

How much it covers. We needed one partner that could register us, calculate tax correctly and file on our behalf in every market we sell into, not just the US. Sphere was the only one that did all three. Setup was quick, and the team is proactive: they flag things we wouldn't have known to ask about. Review collected by and hosted on G2.com.

Nothing significant so far. Every question we've raised has been handled quickly. Review collected by and hosted on G2.com.

As a billing platform, we sell to customers all over the world, so tax isn't optional for us. Sphere handles registration, calculation and filing across the US and internationally in one place. We couldn't find that anywhere else. The team also knows the edge cases really well, and when something unusual comes up they help us work through it quickly. The team is also great to work with. Review collected by and hosted on G2.com.

Not much. Been very straightforward since onboarding Review collected by and hosted on G2.com.

We sell both physical hardware and the software to manage it, which makes tax treatment tricky. Sphere's AI-native tax engine expanded coverage to our hardware equipment at a remarkably granular, accurate level. And they go beyond indirect tax, their guidance on withholding tax has been invaluable during large contract negotiations. Review collected by and hosted on G2.com.

At this stage, we do not see many faults. Review collected by and hosted on G2.com.