G2 reviewers report that Atera excels in providing valuable visibility into device health, with features like automated monitoring thresholds that help users proactively address potential outages. This level of insight is particularly beneficial for small businesses looking to maintain operational efficiency.
Users say Naverisk is highly reliable and fully featured, making it a strong choice for managing large and complex environments. Reviewers appreciate its intuitive interface, which allows new staff to get up to speed quickly with minimal training, enhancing overall team productivity.
According to verified reviews, Atera's automated patch deployment and real-time device monitoring instill confidence in users that their endpoints remain up to date. This feature is crucial for businesses that prioritize security and system integrity.
Reviewers mention that Naverisk offers a very quick time to value with its cloud deployment, making it easy to implement. Users highlight the powerful workflow capabilities and responsive customer support, which contribute to a smooth user experience.
G2 reviewers note that while Atera has a straightforward interface that is easier to implement, some users still face challenges in matching the software to their specific workflow needs. This indicates that while Atera is user-friendly, there may be room for improvement in customization options.
Users highlight that Naverisk's customer support is consistently praised for being very good, which is a significant advantage for businesses that require reliable assistance. This level of support can make a substantial difference in day-to-day operations, especially for teams managing complex IT environments.
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
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