# Atera vs Ivanti Endpoint Manager Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Atera excels in user experience, with many praising its ability to handle multiple IT tasks from a single platform. Users appreciate features like device monitoring, alert checking, and remote support, which help keep teams organized throughout the day.
- **Users say** that Ivanti Endpoint Manager is effective for managing a wide range of devices, including Windows, macOS, and Linux. Its unified endpoint management capabilities allow for seamless patching and software deployment, which reduces tool sprawl and enhances operational efficiency.
- **According to verified reviews** , Atera's implementation process is notably quick and intuitive, with users highlighting the ease of setup as a significant advantage. This is particularly beneficial for small businesses looking to streamline their IT operations without extensive training.
- **Reviewers mention** that while Ivanti Endpoint Manager offers robust features for large enterprises, some users find it less user-friendly compared to Atera. The complexity of its interface can pose challenges, especially for teams that require quick access to essential functions.
- **G2 reviewers highlight** Atera's strong support quality, with many users noting the responsiveness and helpfulness of the support team. This is crucial for businesses that rely on timely assistance to resolve issues, especially during critical events.
- **Users report** that Ivanti Endpoint Manager provides comprehensive control over devices, but some have expressed a desire for improved ease of use. While it offers extensive features, the learning curve can be steep, which may hinder productivity for teams not accustomed to complex systems.



| | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 1,192 | 137 | 
| **Largest Market Segment** | Small-Business (57.1% of reviews) | Enterprise (59.4% of reviews) | 
| **Entry Level Price** | Free Trial | No pricing available | 

---
## Top Pros & Cons

### Atera

Pros:
- Ease of Use (595 reviews)
- Efficiency (285 reviews)

Cons:
- Missing Features (269 reviews)
- Limited Features (199 reviews)

### Ivanti Endpoint Manager

Pros:
- Centralized Management (1 reviews)
- Easy Deployment (1 reviews)

Cons:
- Expensive (1 reviews)
- Pricing Issues (1 reviews)

---
## Ratings Comparison
| Rating | Atera | Ivanti Endpoint Manager | 
|---|---|---|
  | **Meets Requirements** | 8.8 (939 reviews) | 8.4 (115 reviews) | 
  | **Ease of Use** | 9.2 (1063 reviews) | 7.5 (116 reviews) | 
  | **Ease of Setup** | 9.2 (914 reviews) | 7.0 (86 reviews) | 
  | **Ease of Admin** | 9.0 (595 reviews) | 8.0 (83 reviews) | 
  | **Quality of Support** | 9.0 (893 reviews) | 8.0 (114 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (587 reviews) | 8.3 (84 reviews) | 
  | **Product Direction (% positive)** | 9.4 (920 reviews) | 7.6 (113 reviews) | 

---
## Pricing

### Atera

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Key Features:
- 30-DAY FREE TRIAL. NO CREDIT CARD REQUIRED.

[Browse all 8 editions](https://www.g2.com/products/atera/pricing)

#### Free Trial

Yes

### Ivanti Endpoint Manager

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.0/10 | 349 |
| **Ivanti Endpoint Manager** | N/A | N/A |

#### Ticket and Case Management

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Ticket creation user experience** | 8.6 (308 reviews) | Not enough data | 
| **Ticket response user experience** | 8.6 (307 reviews) | Not enough data | 
| **Workflow** | 8.5 (306 reviews) | Not enough data | 
| **Response Automation** | 8.3 (298 reviews) | Not enough data | 
| **SLA Management** | 8.2 (290 reviews) | Not enough data | 
| **Attachments/Screencasts** | 8.3 (295 reviews) | Not enough data | 
| **Ticket Collaboration** | 8.3 (295 reviews) | Not enough data | 
| **Customer and Contacts Database** | 8.2 (289 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **AI Text Generation** | 7.3 (239 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (240 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (34 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (34 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (34 reviews) | Not enough data | 

#### Communication Channels

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Customer Portal** | 8.2 (292 reviews) | Not enough data | 
| **Email to Case** | 8.7 (290 reviews) | Not enough data | 
| **Chat/Live Support** | 8.1 (286 reviews) | Not enough data | 
| **Social Integration** | 6.5 (272 reviews) | Not enough data | 
| **Voice** | 6.3 (269 reviews) | Not enough data | 

#### Platform

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Mobile User Support** | 7.3 (299 reviews) | Not enough data | 
| **Customization ** | 7.8 (309 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.4 (308 reviews) | Not enough data | 
| **Integration** | 8.1 (310 reviews) | Not enough data | 
| **Reporting** | 8.2 (316 reviews) | Not enough data | 
| **Dashboards** | 8.5 (312 reviews) | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.2/10 | 184 |
| **Ivanti Endpoint Manager** | N/A | N/A |

#### Administration

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Change Management** | 8.1 (159 reviews) | Not enough data | 
| **Asset Management** | 8.3 (163 reviews) | Not enough data | 
| **Reports & Analytics** | 8.7 (166 reviews) | Not enough data | 

#### Service Desk

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Help Desk** | 8.6 (163 reviews) | Not enough data | 
| **Incident Reports** | 8.4 (159 reviews) | Not enough data | 
| **Process Workflow** | 8.4 (158 reviews) | Not enough data | 

#### Management

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Reporting** | 8.6 (157 reviews) | Not enough data | 
| **Administration Console** | 8.9 (158 reviews) | Not enough data | 
| **Access Management** | 8.7 (154 reviews) | Not enough data | 
| **Asset Management** | 8.5 (154 reviews) | Not enough data | 
| **Policy Dictation** | 8.2 (149 reviews) | Not enough data | 

#### Functionality

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Ticketing System** | 8.5 (161 reviews) | Not enough data | 
| **Performance Logging** | 8.5 (154 reviews) | Not enough data | 
| **Alerting** | 8.9 (159 reviews) | Not enough data | 
| **Automation** | 8.7 (157 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (24 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (24 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (24 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (24 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (24 reviews) | Not enough data | 
| **Decision Making** | 7.6 (23 reviews) | Not enough data | 

### OS Imaging & Deployment

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Ivanti Endpoint Manager** | 9.1/10 | 15 |

#### Administration

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Compression** | Not enough data | 8.5 (8 reviews) | 
| **Automation** | Not enough data | 8.5 (12 reviews) | 
| **Web Interface** | Not enough data | 8.5 (9 reviews) | 
| **Administration Console** | Not enough data | 8.6 (11 reviews) | 

#### Deployment

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Device Variety** | Not enough data | 9.5 (13 reviews) | 
| **OS Variety** | Not enough data | 9.6 (13 reviews) | 
| **Deployment Methods** | Not enough data | 9.2 (13 reviews) | 

#### Imaging

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Remote Imaging** | Not enough data | 9.8 (8 reviews) | 
| **Offline imaging** | Not enough data | 8.9 (9 reviews) | 
| **Online imaging** | Not enough data | 9.6 (12 reviews) | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.3/10 | 809 |
| **Ivanti Endpoint Manager** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Device Management** | 9.0 (651 reviews) ✓ Verified | Not enough data | 
| **Asset Management** | 8.2 (103 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.0 (76 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Remote Monitoring** | 9.2 (674 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.3 (552 reviews) ✓ Verified | Not enough data | 
| **Application Deployment** | 8.3 (557 reviews) ✓ Verified | Not enough data | 
| **Patch Management** | 8.7 (638 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.3 (83 reviews) | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Workflow Management** | 8.7 (121 reviews) | Not enough data | 

#### Service Management

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Remote Access** | 9.1 (644 reviews) ✓ Verified | Not enough data | 
| **Service Management (Issue Prioritization)** | 8.9 (102 reviews) | Not enough data | 
| **Ticketing** | 8.9 (153 reviews) | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (107 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (83 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (93 reviews) | Not enough data | 
| **Adaptive Learning** | 7.7 (83 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (86 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (90 reviews) | Not enough data | 
| **Decision Making** | 7.4 (84 reviews) | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.6/10 | 38 |
| **Ivanti Endpoint Manager** | 8.3/10 | 6 |

#### Scope

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Endpoint Inclusiveness** | 7.0 (32 reviews) | Not enough data | 
| **Multi-OS Support** | 8.0 (35 reviews) | 9.3 (5 reviews) | 

#### Security

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Reporting and Alerts** | 8.0 (35 reviews) | Not enough data | 
| **Endpoint Protection** | 7.4 (33 reviews) | Not enough data | 
| **Remote Wiping** | 5.7 (27 reviews) | Not enough data | 

#### Management

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Device Enrollment** | 8.2 (30 reviews) | 7.7 (5 reviews) | 
| **Device Configuration** | 7.8 (29 reviews) | Not enough data | 
| **Device Compliance** | 7.5 (26 reviews) | 8.3 (6 reviews) | 
| **Usage Information** | 7.9 (30 reviews) | 8.0 (5 reviews) | 
| **Data Separation** | 6.1 (25 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (11 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (10 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (12 reviews) | Not enough data | 
| **Decision Making** | 8.0 (11 reviews) | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.1/10 | 310 |
| **Ivanti Endpoint Manager** | N/A | N/A |

#### Functionality

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Performance Monitoring** | 8.9 (286 reviews) | Not enough data | 
| **Alerting** | 8.9 (292 reviews) | Not enough data | 
| **Improvement Suggestions** | 8.2 (274 reviews) | Not enough data | 
| **Multi-Network Capability** | 8.6 (265 reviews) | Not enough data | 

#### Monitoring - Network Monitoring

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **360-Degree Network Visibility** | 8.3 (36 reviews) | Not enough data | 
| **Automated Network Discovery** | 8.6 (40 reviews) | Not enough data | 
| **Real-Time Monitoring** | 8.9 (37 reviews) | Not enough data | 

#### Management

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Performance Baseline** | 8.4 (261 reviews) | Not enough data | 
| **Data Visualization** | 8.4 (263 reviews) | Not enough data | 
| **Path Analysis** | 7.9 (250 reviews) | Not enough data | 

#### Analytics - Network Monitoring

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Predictive Performance Analytics** | 8.2 (35 reviews) | Not enough data | 
| **Packet & Flow Analysis** | 8.0 (35 reviews) | Not enough data | 

#### Security - Network Monitoring

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Encrypted Data Transmission** | 8.5 (36 reviews) | Not enough data | 
| **Zero Trust and Identity Management** | 7.8 (37 reviews) | Not enough data | 
| **Integrated Network Security** | 8.3 (36 reviews) | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Dynamic Network Optimization** | 8.2 (35 reviews) | Not enough data | 
| **Automated Tasks Routing** | 8.2 (36 reviews) | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | 7.7 (34 reviews) | Not enough data | 
| **Self-Healing Networks** | 7.5 (34 reviews) | Not enough data | 
| **Predictive Network Maintenance** | 7.5 (34 reviews) | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (30 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (29 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (30 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (29 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (30 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (30 reviews) | Not enough data | 
| **Decision Making** | 7.7 (30 reviews) | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.3/10 | 25 |
| **Ivanti Endpoint Manager** | N/A | N/A |

#### Functionality

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Artificial Intelligence** | 9.0 (8 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Systems Monitoring** | 8.6 (7 reviews) | Not enough data | 

#### Issue Resolution

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Root Cause Identification** | 7.9 (7 reviews) | Not enough data | 
| **Proactive Identification** | 8.7 (9 reviews) | Not enough data | 
| **Resolution Guidance** | 7.7 (8 reviews) | Not enough data | 

#### Management

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **System Integration** | 8.9 (9 reviews) | Not enough data | 
| **Alerting** | Feature Not Available | Not enough data | 
| **Reporting** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.3 (5 reviews) | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.9/10 | 236 |
| **Ivanti Endpoint Manager** | N/A | N/A |

#### Asset Inventory

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Hardware Asset Inventory** | 8.8 (225 reviews) | Not enough data | 
| **Software Asset Inventory** | 8.7 (217 reviews) | Not enough data | 
| **Cloud Asset Inventory** | 7.8 (209 reviews) | Not enough data | 
| **Mobile Asset Inventory** | 7.1 (205 reviews) | Not enough data | 
| **Asset Discovery** | 7.9 (214 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **AI Text Generation** | 7.2 (194 reviews) | Not enough data | 
| **AI Text Generation** | 7.1 (191 reviews) | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (30 reviews) | Not enough data | 
| **Multi-step Planning** | 7.8 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (30 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (30 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (29 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (30 reviews) | Not enough data | 
| **Decision Making** | 7.7 (30 reviews) | Not enough data | 

#### Management

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Central Dashboard** | 8.8 (218 reviews) | Not enough data | 
| **Asset Policy Management** | 8.1 (208 reviews) | Not enough data | 
| **Risk Management** | 7.6 (206 reviews) | Not enough data | 
| **Integrations** | 8.0 (214 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 9.4/10 | 14 |
| **Ivanti Endpoint Manager** | N/A | N/A |

#### Responses

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Personalization** | 9.8 (9 reviews) | Not enough data | 
| **Route To Human** | 8.9 (9 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 9.0 (10 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Sales Follow-Up** | Feature Not Available | Not enough data | 
| **Customer Interaction Automation** | Feature Not Available | Not enough data | 
| **Lead Generation** | Feature Not Available | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | 
| **Feedback Collection** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Conversation Editor** | 9.6 (9 reviews) | Not enough data | 
| **Integration** | 9.3 (10 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.3 (9 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Independent Decision Making** | 9.3 (9 reviews) | Not enough data | 
| **Adaptive Responses** | 9.6 (9 reviews) | Not enough data | 
| **Task Execution** | 9.5 (10 reviews) | Not enough data | 
| **Problem Solving** | 9.8 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **AI Text Generation** | 9.7 (11 reviews) | Not enough data | 
| **AI Text Summarization** | 9.7 (10 reviews) | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.8/10 | 479 |
| **Ivanti Endpoint Manager** | N/A | N/A |

#### Administration

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Screen Sharing** | 8.7 (444 reviews) | Not enough data | 
| **File Sharing** | 8.4 (439 reviews) | Not enough data | 
| **Session Recording** | 7.3 (384 reviews) | Not enough data | 
| **Unattended Remote Access** | 8.9 (448 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.2 (423 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.2 (442 reviews) | Not enough data | 

#### Maintenance

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Remote Reboot** | 8.9 (445 reviews) | Not enough data | 
| **Remote Printing** | 7.8 (392 reviews) | Not enough data | 

#### Communication 

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Text Chat** | Feature Not Available | Not enough data | 
| **VoIP** | 6.1 (365 reviews) | Not enough data | 
| **Video Conference Call** | 6.1 (358 reviews) | Not enough data | 
| **Screen Annotations** | 6.9 (369 reviews) | Not enough data | 

#### Security

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Data Encryption** | 7.8 (382 reviews) | Not enough data | 
| **Compliance** | 8.0 (390 reviews) | Not enough data | 

#### Device Support

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Mobile Device Access** | 7.4 (392 reviews) | Not enough data | 
| **Multi-Platform Support** | 8.2 (398 reviews) | Not enough data | 
| **Cross-Platform** | 8.2 (394 reviews) | Not enough data | 

#### Performance

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Reporting** | 8.3 (427 reviews) | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.2/10 | 288 |
| **Ivanti Endpoint Manager** | N/A | N/A |

#### Generative AI

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **AI Text Summarization** | 7.2 (283 reviews) | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.9/10 | 20 |
| **Ivanti Endpoint Manager** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Document Processing** | 8.1 (12 reviews) | Not enough data | 
| **Feedback Collection** | 8.1 (12 reviews) | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Adaptive Responses** | 7.8 (12 reviews) | Not enough data | 
| **Task Execution** | 7.9 (13 reviews) | Not enough data | 
| **Independent Decision Making** | 8.1 (12 reviews) | Not enough data | 
| **Problem Solving** | 8.5 (12 reviews) | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Ticket Status Updates** | 8.1 (12 reviews) | Not enough data | 
| **SLA Monitoring** | Feature Not Available | Not enough data | 
| **Ticket Categorization** | Feature Not Available | Not enough data | 
| **Ticket Assignment** | 7.5 (14 reviews) | Not enough data | 
| **Automated Ticket Creation** | 7.5 (12 reviews) | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Knowledge Base Utilization** | 7.9 (12 reviews) | Not enough data | 
| **Workflow Automation** | 8.3 (15 reviews) | Not enough data | 
| **Real-Time Troubleshooting** | 7.9 (13 reviews) | Not enough data | 
| **User Self-Service Assistance** | 7.9 (12 reviews) | Not enough data | 
| **Proactive Issue Detection** | 8.2 (13 reviews) | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Ivanti Endpoint Manager** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Behavioral Analysis** | Feature Not Available | Not enough data | 
| **Adaptive** | Feature Not Available | Not enough data | 
| **Predictive** | Feature Not Available | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Patch Management** | Feature Not Available | Not enough data | 
| **Oversees** | Feature Not Available | Not enough data | 
| **Self-Healing** | Not enough data | Not enough data | 
| **Centralized Dashboard** | Feature Not Available | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.2/10 | 236 |
| **Ivanti Endpoint Manager** | N/A | N/A |

#### Incident Management

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Automate Ticket Routing** | 8.4 (213 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.5 (216 reviews) | Not enough data | 
| **Ticket Notifications** | 8.8 (209 reviews) | Not enough data | 
| **Knowledge Base** | 8.3 (214 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 8.2 (206 reviews) | Not enough data | 

#### Reporting

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Dashboards** | 8.6 (214 reviews) | Not enough data | 
| **Time Tracking** | 8.5 (211 reviews) | Not enough data | 
| **Surveys** | 7.8 (204 reviews) | Not enough data | 

#### Access & Usability

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Mobile** | 7.4 (210 reviews) | Not enough data | 
| **Self Service** | 8.5 (207 reviews) | Not enough data | 
| **Active Directory** | 8.0 (204 reviews) | Not enough data | 
| **Multi-Channel Access** | 8.3 (200 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (29 reviews) | Not enough data | 
| **Multi-step Planning** | 8.2 (29 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (28 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (28 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (29 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (29 reviews) | Not enough data | 
| **Decision Making** | 8.1 (29 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Ivanti Endpoint Manager** | N/A | N/A |

#### System Control

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.4/10 | 90 |
| **Ivanti Endpoint Manager** | 8.2/10 | 28 |

#### Analysis

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Threat Detection** | 8.2 (79 reviews) | 7.8 (18 reviews) | 

#### Platform

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Unified Communications Platform** | 7.9 (80 reviews) | 7.3 (15 reviews) | 
| **Remote Access** | 8.8 (84 reviews) | 8.6 (27 reviews) | 
| **ITIL Policy Compliance** | 8.1 (79 reviews) | 8.3 (7 reviews) | 
| **Asset Tracking** | 8.3 (84 reviews) | 8.4 (22 reviews) | 
| **IT Knowledge Management** | 8.5 (83 reviews) | 8.7 (14 reviews) | 

#### Security

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Endpoint Protection** | 8.4 (83 reviews) | 8.3 (17 reviews) | 
| **Patch Management** | 8.9 (86 reviews) | 9.0 (24 reviews) | 
| **Disaster Recovery** | 7.4 (81 reviews) | 7.2 (9 reviews) | 
| **Service Management** | 8.2 (82 reviews) | 8.2 (15 reviews) | 
| **Workflow Management** | 8.1 (79 reviews) | 7.9 (14 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (14 reviews) | Not enough data | 
| **Multi-step Planning** | 8.7 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (14 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (14 reviews) | Not enough data | 
| **Decision Making** | 8.6 (14 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Ivanti Endpoint Manager** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management)

**Unique to Atera (12):** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Patch Management Software](https://www.g2.com/categories/patch-management), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem)

**Unique to Ivanti Endpoint Manager (1):** [OS Imaging & Deployment Software](https://www.g2.com/categories/os-imaging-deployment)


---
## Reviewer Demographics

### By Company Size

| Segment | Atera | Ivanti Endpoint Manager | 
|---|---|---|
| **Small-Business** | 57.1% | 5.3% | 
| **Mid-Market** | 31.8% | 35.3% | 
| **Enterprise** | 11.1% | 59.4% | 

### By Industry

#### Atera

- **Information Technology and Services:** 30.3%
- **Computer & Network Security:** 12.0%
- **Manufacturing:** 3.4%
- **Consumer Services:** 3.3%
- **Hospital & Health Care:** 2.8%
- **Telecommunications:** 2.8%
- **Consulting:** 2.4%
- **Automotive:** 2.3%
- **Marketing and Advertising:** 2.3%
- **Construction:** 2.1%
- **Other:** 36.4%

#### Ivanti Endpoint Manager

- **Information Technology and Services:** 17.3%
- **Hospital & Health Care:** 9.0%
- **Financial Services:** 6.0%
- **Retail:** 6.0%
- **Health, Wellness and Fitness:** 4.5%
- **Insurance:** 3.8%
- **Government Administration:** 3.8%
- **Medical Devices:** 3.8%
- **Higher Education:** 3.0%
- **Banking:** 3.0%
- **Other:** 39.8%

---
## Alternatives

### Alternatives to Atera

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4316 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3991 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (557 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.4/5 stars (185 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1069 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (326 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1117 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (781 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (502 reviews)

### Alternatives to Ivanti Endpoint Manager

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4316 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1117 reviews)
- [KACE Unified Endpoint Manager](https://www.g2.com/products/kace-unified-endpoint-manager/reviews) — 4.1/5 stars (95 reviews)
- [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (267 reviews)
- [SmartDeploy](https://www.g2.com/products/smartdeploy/reviews) — 4.7/5 stars (152 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (326 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [Absolute Secure Endpoint](https://www.g2.com/products/absolute-secure-endpoint/reviews) — 4.6/5 stars (408 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3991 reviews)
- [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews)

---
## Top Discussions

### Atera

- Title: [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) — 2 comments
  > **Top comment:** "Yes"
- Title: [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) — 1 comment
  > **Top comment:** "Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your..."
- Title: [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) — 1 comment
  > **Top comment:** "Atera"
- Title: [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) — 1 comment
  > **Top comment:** "Remote Monitoring & Management
RMM is a term used to describe systems that can track remote computers' health and manage them. Atera is one of these systems."
- Title: [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) — 1 comment
  > **Top comment:** "Atera is a simple Remote Monitoring & Management software designed for MSPs(Managed Service Providers) & IT professionals. We combine RMM & PSA(Professional..."

### Ivanti Endpoint Manager

- Title: [How many customers do you have and what industries are they in?](https://www.g2.com/discussions/about-ivanti-customers) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We have nearly 30,000 customers that use our Endpoint Management, IT Security, ITSM, ITAM and Identity Management products. 

Obviously with that many..."
- Title: [What makes Ivanti different?](https://www.g2.com/discussions/ivanti-differentiators) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We innovate like a startup but deliver like an enterprise. 

IT has become siloed. At the same time, IT professionals are bombarded with information. The..."
- Title: [What IT software products does Ivanti offer?](https://www.g2.com/discussions/about-ivanti) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Ivanti has a rich heritage. We have heritage in LANDESK, AppSense, Shavlik, and HEAT Software. That means we have 30+ years of expertise in everything from..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/atera-vs-ivanti-endpoint-manager)