G2 reviewers report that Atera excels in user satisfaction, boasting a significantly higher overall score compared to Ivanti Endpoint Manager. Users appreciate Atera's intuitive interface and straightforward implementation, which allows for quick onboarding and effective management of device health.
Users say Atera's automated patch deployment and real-time monitoring features provide confidence in maintaining up-to-date endpoints. In contrast, while Ivanti Endpoint Manager offers robust control over devices, some users find it less user-friendly, particularly in terms of setup and navigation.
According to verified reviews, Atera shines in ease of use, with many users highlighting its effective AI filtering feature that reduces false alarms. This contrasts with Ivanti Endpoint Manager, where users have noted a steeper learning curve and less intuitive navigation.
Reviewers mention that Atera's quality of support is highly rated, with users feeling well-supported during their use of the platform. On the other hand, while Ivanti Endpoint Manager does provide a range of features for enterprise management, some users have expressed a desire for more responsive support options.
G2 reviewers highlight Atera's strong performance in meeting user requirements, with a focus on proactive monitoring and management capabilities. Ivanti Endpoint Manager, while powerful for large-scale deployments, may not align as closely with the specific needs of smaller businesses, as indicated by its user feedback.
Users report that Atera's ability to provide valuable insights into device health and automated monitoring thresholds is a game-changer for proactive IT management. In contrast, Ivanti Endpoint Manager is praised for its centralized control over devices, but some users feel it lacks the same level of visibility and ease of use that Atera offers.
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
Ivanti has a rich heritage. We have heritage in LANDESK, AppSense, Shavlik, and HEAT Software. That means we have 30+ years of expertise in everything from...Read more
What makes Ivanti different?
1 Comment
Official Response from Ivanti Endpoint Manager
We innovate like a startup but deliver like an enterprise.
IT has become siloed. At the same time, IT professionals are bombarded with information. The...Read more
How many customers do you have and what industries are they in?
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Official Response from Ivanti Endpoint Manager
We have nearly 30,000 customers that use our Endpoint Management, IT Security, ITSM, ITAM and Identity Management products.
Obviously with that many...Read more
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