G2 reviewers report that Atera excels in providing a seamless user experience, particularly with its centralized alerts and remote session coordination. Users appreciate that alerts often appear before issues are reported, allowing for proactive problem management.
Users say that Infoblox NIOS offers a robust platform for managing core network services like DNS, DHCP, and IP address space. Its intuitive interface and built-in security features are highlighted as significant advantages, making it easier to reduce manual errors and improve overall network visibility.
Reviewers mention that Atera's implementation process is notably quick and user-friendly, with many praising the intuitive onboarding wizard that simplifies setup. This ease of setup is a key factor for small businesses looking to get started without extensive IT resources.
According to verified reviews, Infoblox NIOS is recognized for its flexibility and adaptability in various network environments. Users appreciate the comprehensive and editable reports, which enhance visibility and control over network management.
G2 reviewers highlight that Atera's quality of support is a strong point, with many users noting the helpfulness of the support team in resolving issues quickly. This level of support is crucial for businesses that rely on timely assistance to maintain their operations.
Users express that while Infoblox NIOS provides excellent functionality, some find it less user-friendly compared to Atera, particularly for smaller teams. The complexity of its features can be overwhelming for users who are not as technically inclined, which may hinder day-to-day usability.
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
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