G2 reviewers report that RingEX excels in user-friendliness, with many users finding it easy to navigate and set up features like call forwarding and voicemail greetings. This intuitive design is complemented by a well-designed admin portal, making it a strong choice for small businesses looking for straightforward solutions.
Users say Asterisk stands out for its unmatched level of customization, allowing businesses to tailor the software to their specific telephony needs. This flexibility is particularly beneficial for organizations with unique operational requirements, as highlighted by users who appreciate the ability to automate processes through AGI scripts.
Reviewers mention that RingEX provides excellent customer support, with users praising the responsiveness of both online and phone support. This level of assistance is crucial for businesses that may need help integrating multiple offices into the system, as noted by users who found the support team particularly helpful during setup.
According to verified reviews, Asterisk's open-source nature and low cost make it an attractive option for budget-conscious businesses. Users appreciate the potential savings on licensing costs, which can be a significant advantage for companies looking to minimize expenses while still maintaining robust telephony capabilities.
G2 reviewers highlight that while RingEX has a higher overall satisfaction score, Asterisk's strong performance in specific areas like conference calls and hold music indicates that it can still meet the needs of users who prioritize these features. This balance allows businesses to weigh their specific requirements against the strengths of each platform.
Users report that RingEX's recent updates and features, such as effective missed call notifications via email, enhance the overall user experience. This proactive communication helps users stay connected and informed, which is a significant advantage for businesses that rely on timely communication.
Pricing
Entry-Level Pricing
Asterisk
Metered SIP Trunking
$0.02
per minute
Works well for businesses that may need more flexibility in their communications week to week.
No set-up fees.
Metered inbound and outbound local and long distance.
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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