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Compare Artera and Solutionreach 
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At a Glance
Market Segments
Mid-Market (66.7% of reviews)
Small-Business (88.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Artera
Star Rating
(70)4.9 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ArteraSolutionreach
Star Rating
(167)4.3 out of 5
Market Segments
Small-Business (88.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SolutionreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Solutionreach excels in its patient communication features, particularly with its HIPAA-compliant messaging, which received a score of 8.6. In contrast, Artera shines even brighter with a score of 9.6, indicating a more robust and user-friendly experience in secure communications.
- Reviewers mention that while Solutionreach offers decent patient data management capabilities, scoring 8.7, Artera significantly outperforms it with a score of 9.7, showcasing superior patient data aggregation and management functionalities.
- G2 users highlight that Solutionreach's ease of setup is rated at 8.2, which some find a bit cumbersome. On the other hand, Artera's ease of setup is rated at 9.6, suggesting a more streamlined onboarding process that users appreciate.
- Users on G2 indicate that Solutionreach's patient feedback management is rated at 8.3, which is satisfactory but not exceptional. In comparison, Artera's patient feedback management scores a remarkable 9.5, reflecting its effectiveness in gathering and utilizing patient insights.
- Reviewers say that Solutionreach's workflow management is rated at 8.3, which some users find limiting. Conversely, Artera's workflow management is rated at 9.8, indicating a more comprehensive and efficient system that enhances operational efficiency.
- Users report that while Solutionreach provides a solid patient portal experience with a score of 8.3, Artera's patient portal functionality is rated at 9.5, highlighting its superior user experience and features that facilitate better patient engagement.
Pricing
Entry-Level Pricing
Artera
No pricing availableSolutionreach
No pricing availableFree Trial
Artera
No trial information availableSolutionreach
No trial information availableRatings
Meets Requirements
9.7
62
8.7
150
Ease of Use
9.8
62
8.7
150
Ease of Setup
9.6
20
8.2
90
Ease of Admin
9.6
20
8.6
92
Quality of Support
9.7
57
8.4
148
Has the product been a good partner in doing business?
9.9
19
8.4
91
Product Direction (% positive)
9.4
62
8.5
141
Features by Category
Information Flow
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Patient Experience
Not enough data
8.2
11
Not enough data
8.7
9
Not enough data
9.2
12
Not enough data
8.3
10
Platform
9.6
43
8.8
12
9.8
43
8.8
13
9.8
35
9.4
9
9.8
38
8.9
9
9.8
43
8.6
11
9.8
42
8.8
11
Feature Not Available
9.7
10
9.8
39
9.3
10
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Convenience
Not enough data
Feature Not Available
Not enough data
6.5
9
Not enough data
Feature Not Available
Not enough data
7.8
12
Not enough data
8.1
12
Administration
Not enough data
6.9
12
Not enough data
8.1
16
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
12
Not enough data
Feature Not Available
Patient-Centered Functions
9.5
29
8.0
22
9.5
31
8.3
23
Not enough data
Feature Not Available
Not enough data
8.4
20
|
Verified
Not enough data
Feature Not Available
Operations
9.8
47
|
Verified
8.3
22
|
Verified
9.7
47
|
Verified
8.1
26
|
Verified
Feature Not Available
7.7
19
|
Verified
9.3
30
|
Verified
8.4
21
Not enough data
8.3
16
|
Verified
Not enough data
8.3
12
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Artera and Solutionreach are categorized as Patient Engagement, HIPAA Compliant Messaging, and Patient Relationship Management (PRM)
Reviews
Reviewers' Company Size
Artera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Solutionreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
45.5%
Hospital & Health Care
40.9%
Health, Wellness and Fitness
9.1%
Telecommunications
1.5%
Non-Profit Organization Management
1.5%
Other
1.5%
Medical Practice
50.3%
Hospital & Health Care
24.8%
Health, Wellness and Fitness
16.4%
Medical Devices
2.4%
Marketing and Advertising
2.4%
Other
3.6%
Discussions
Can you create group chats with your staff members
2 Comments
SA
Yes, you can create staff user groups which allows you to group chat/mention multiple staff members at once. i.e. "billing group" "front desk" "covid triage...Read more
I know that we can send internal messages but im not really sure how.
2 Comments
MP
If you’re referring to notifying another coworker of a message sent from a patient you can tag their name with the @ symbol Read more
How do I make sure the reviews are getting on Google and Yelp?
2 Comments
CS
If you go into the platform under Online Presence, Smart review settings, you can see what accounts are linked. Hope that helps!Read more
I would love someone to contact us regarding the SR Intake issue we are having.
1 Comment
JL
Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care....Read more
Is there a way to import copay's into the patient profile under insurance?
1 Comment
MF
We use Eyefinity as our PM software. We believe SR and Eyefinity are compatible and therefore if the patient owes money the information ports over. ...Read more
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