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At a Glance
Market Segments
Mid-Market (36.9% of reviews)
Enterprise (41.9% of reviews)
Entry-Level Pricing
Contact Us 3 Seats Per Month
Contact Us Per Year
Applitools
Star Rating
(67)4.4 out of 5
Market Segments
Mid-Market (36.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 3 Seats Per Month
Free Trial is available
Browse all 3 pricing plansUserTesting
Star Rating
(784)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in its "Test Repository" feature, scoring 8.8, which allows for easy access and management of past tests, while Applitools, with a score of 8.3, offers a less comprehensive repository experience.
- Reviewers mention that UserTesting's "Quality of Support" is rated at 8.8, indicating a strong customer service experience, whereas Applitools shines even brighter with a score of 9.3, suggesting that users find their support to be exceptionally responsive and helpful.
- G2 users highlight that UserTesting's "Survey Builder" feature is rated at 5.8, which some find limiting in terms of customization options, while Applitools does not have a comparable survey feature, focusing more on visual testing capabilities.
- Users on G2 report that UserTesting's "Feedback Collection" feature scores 8.6, making it easy to gather insights, while Applitools, with a score of 8.6 in "Test Feedback," emphasizes its strength in providing actionable feedback on visual elements.
- Reviewers say that UserTesting's "Device Responsiveness" is rated at 8.5, which is crucial for testing across various platforms, while Applitools focuses on visual testing across devices but does not have a specific rating for responsiveness.
- Users say that UserTesting's "Test Variety" feature scores 8.6, allowing for diverse testing methods, while Applitools, with a score of 8.3 in "Test Diversity," offers a more limited range of testing options, primarily focused on visual aspects.
Pricing
Entry-Level Pricing
Applitools
Starter
Contact Us
3 Seats Per Month
Begin using Visual AI to instantly upgrade your functional and visual testing.
- CI/CD integration
- 3 users
- 3 concurrent sessions
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Applitools
Free Trial is available
UserTesting
Free Trial is available
Ratings
Meets Requirements
8.8
52
8.6
599
Ease of Use
8.8
51
8.4
630
Ease of Setup
8.3
32
8.6
295
Ease of Admin
8.7
14
8.7
231
Quality of Support
9.2
50
9.0
522
Has the product been a good partner in doing business?
9.5
13
8.8
226
Product Direction (% positive)
8.4
45
8.1
589
Features by Category
User Response Methods
Not enough data
7.6
317
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
8.7
296
|
Verified
Not enough data
7.1
182
|
Verified
Not enough data
8.2
351
|
Verified
Participant Selection
Not enough data
7.4
127
Not enough data
5.6
82
Not enough data
6.9
108
Not enough data
8.1
375
|
Verified
Insights
Not enough data
7.7
344
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
312
|
Verified
Generative AI
Not enough data
6.7
84
Functionality
8.8
7
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
Management
8.3
8
Not enough data
7.7
8
Not enough data
8.3
8
Not enough data
Feedback Source
Not enough data
8.0
113
Not enough data
8.4
130
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
161
Insights
Not enough data
Feature Not Available
Not enough data
7.3
161
Not enough data
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
8.9
19
Not enough data
8.9
19
Not enough data
8.4
18
Not enough data
8.8
19
Not enough data
Automation
8.3
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
Agentic AI - Automation Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Test Generation & Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Test Maintenance & Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Applitools and UserTesting share no categories
Unique Categories
Applitools is categorized as Automation Testing, Software Testing, Test Management, and AI Software Testing Tools
UserTesting is categorized as Consumer Video Feedback, User Research, Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Applitools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
29.2%
Information Technology and Services
12.3%
Retail
4.6%
Financial Services
4.6%
Education Management
4.6%
Other
44.6%
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Discussions
What is Applitools used for?
1 Comment
CK
Applitools is a test automation platform that is powered by Visual AI. Applitools allows you to detect differences throughout a UI based application called...Read more
Applitools has no more discussions with answers
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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