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Compare AppFolio Property Manager and Fenix AI 
Featured Products
At a Glance
Market Segments
Small-Business (86.4% of reviews)
Mid-Market (48.5% of reviews)
Entry-Level Pricing
Contact Us
Contact Us Per Call + One-Time Setup Fee
AppFolio Property Manager
Star Rating
(961)4.6 out of 5
Market Segments
Small-Business (86.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansFenix AI
Star Rating
(249)4.3 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Call + One-Time Setup Fee
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AppFolio Property Manager excels in providing a comprehensive suite of features for property management, allowing users to easily communicate, draft notices, and track maintenance. This all-in-one approach is particularly beneficial for small businesses looking to streamline their operations.
- Users say that Fenix AI offers a user-friendly format for measuring agent performance, which is a strong point for management companies. The ability to listen to calls and access detailed reporting helps users gain insights into both agent and overall company performance.
- Reviewers mention that AppFolio Property Manager has a significantly higher overall satisfaction rating, reflecting its effectiveness in meeting user needs. Many users appreciate the intuitive interface and the helpful chat feature that assists with various inquiries, making it easier to find answers quickly.
- According to verified reviews, Fenix AI shines in its ease of setup, with users noting that the onboarding process is straightforward. However, some users feel that while the setup is easy, the overall functionality may not match the depth offered by AppFolio.
- Users highlight that AppFolio Property Manager's quality of support is robust, with many praising the responsiveness and helpfulness of the support team. This contrasts with Fenix AI, where users have reported a slightly less favorable experience in terms of support, despite its overall quality being rated positively.
- Reviewers indicate that while both products have their strengths, AppFolio Property Manager's higher G2 Score and larger volume of recent reviews suggest a more consistent user experience, particularly for small businesses that require a reliable and feature-rich property management solution.
Pricing
Entry-Level Pricing
AppFolio Property Manager
Core
Contact Us
An out of the box solution giving you one powerful platform to run any property management business.
- Property Accounting & Reports
- End-to-End Marketing & Leasing
- Work Order Management
Fenix AI
ACE™ Virtual Leasing Assistant
Contact Us
Per Call + One-Time Setup Fee
LeaseHawk's virtual leasing assistant, ACE, is available as a premium add-on feature to the Performance Platform or purchased as a stand-alone product.
- Answers Phone Calls (Voicebot)
- Chats on Property Website (Chatbot)
- Answers Text Messages (Textbot)
Free Trial
AppFolio Property Manager
No trial information availableFenix AI
No trial information availableRatings
Meets Requirements
9.0
634
8.5
186
Ease of Use
9.1
827
8.4
184
Ease of Setup
8.5
579
9.0
61
Ease of Admin
9.0
256
8.8
58
Quality of Support
8.6
613
8.7
172
Has the product been a good partner in doing business?
9.0
256
9.3
60
Product Direction (% positive)
9.5
630
7.2
175
Features by Category
Lease Administration Platform Features
9.0
252
Not enough data
9.0
248
Not enough data
8.7
227
Not enough data
9.0
252
Not enough data
8.2
212
Not enough data
8.3
190
Not enough data
8.3
181
Not enough data
8.1
188
Not enough data
8.7
261
Not enough data
9.2
261
Not enough data
Agentic AI - Lease Administration
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Leasing
8.8
460
Not enough data
9.0
476
Not enough data
8.7
466
Not enough data
8.4
429
Not enough data
9.0
480
Not enough data
Building Operations
9.0
499
Not enough data
8.1
435
Not enough data
9.0
492
Not enough data
8.6
440
Not enough data
7.9
337
Not enough data
Accounting
8.9
488
Not enough data
9.2
502
Not enough data
8.7
449
Not enough data
8.5
401
Not enough data
9.1
490
Not enough data
Operations
9.3
371
Not enough data
9.0
319
Not enough data
8.9
334
Not enough data
8.7
337
Not enough data
8.1
289
Not enough data
8.7
343
Not enough data
8.9
346
Not enough data
8.6
313
Not enough data
Agentic AI - Property Management
7.5
14
Not enough data
8.0
11
Not enough data
7.3
14
Not enough data
7.8
15
Not enough data
8.0
11
Not enough data
7.3
10
Not enough data
Communication
9.1
89
Not enough data
8.0
70
Not enough data
9.1
81
Not enough data
7.7
61
Not enough data
7.5
65
Not enough data
Member Management
9.0
83
Not enough data
8.8
80
Not enough data
Property Management
9.2
79
Not enough data
9.0
88
Not enough data
8.8
80
Not enough data
Relationship Management
8.3
88
|
Verified
Not enough data
7.0
68
|
Verified
Not enough data
7.6
62
|
Verified
Not enough data
Presentation
7.9
64
|
Verified
Not enough data
7.6
48
Not enough data
7.4
53
|
Verified
Not enough data
7.5
42
Not enough data
Platform Branding
8.9
69
Not enough data
8.4
61
Not enough data
Platform Content
7.5
51
Not enough data
8.8
64
Not enough data
8.2
54
Not enough data
8.2
46
Not enough data
Platform Additional Functionality
8.8
68
Not enough data
Platform Integrations
7.8
47
Not enough data
7.4
47
Not enough data
8.0
48
Not enough data
Categories
Categories
Shared Categories
AppFolio Property Manager and Fenix AI are categorized as Property Management
Unique Categories
AppFolio Property Manager is categorized as Community Association Management, Real Estate Marketing, and Lease Administration
Fenix AI has no unique categories
Reviews
Reviewers' Company Size
AppFolio Property Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fenix AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
70.6%
Accounting
10.1%
Commercial Real Estate
7.8%
Management Consulting
1.6%
Non-Profit Organization Management
1.2%
Other
8.6%
Real Estate
74.1%
Marketing and Advertising
5.4%
Commercial Real Estate
5.0%
Hospitality
3.3%
Military
2.5%
Other
9.6%
Discussions
What other programs can Appfolio link to?
3 Comments
JL
Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
What is AppFolio property manager?
1 Comment
PC
It is a property management system focused mainly on small residential properties.Read more
Is there a way that I can call people back from Leasehawk tabs?
2 Comments
CS
You can call them back no problem, or email them. Do you need specifics
on how to do it. Look for the phone icon or text icon which is the bubble.
Most...Read more
What is the best way to get a better score and also how can we upload pictures in our emails?
2 Comments
RA
Unfortunately there isn't a way to send pictures, I just have to email them through work email. LeaseHawk is frustrating in that way as well as not having...Read more
What's the best way to avoid creating duplicate guest cards with someone with multiple phone numbers
1 Comment
Official Response from Fenix AI
Hi Ryan, thanks for your question! For this particular situation, I would recommend that you add the prospect's work and cell phone numbers to his Guest Card...Read more
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