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# Airship vs Braze Comparison - What are their main differences?

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Pricing

**Airship**
Free Trial

No pricing available

**Braze**
Free Trial

**Contact Us** · Braze Go

**Contact Us** · Braze Select

**Contact Us** · Braze Pro

**Contact Us** · Braze Enterprise

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**Pricing Insights**
from reviews

Perceived Cost

**Airship**
$$$$$

**Braze**
$$$$$

Average Discount

**Airship**
Not enough reviews yet

**Braze**
11%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**Airship** 6 months
Based on 100 responses

**Braze** 6 months
Based on 100 responses

Return on Investment

**Airship** 6 months
Based on 100 responses

**Braze** 6 months
Based on 100 responses

 ![Airship](https://images.g2crowd.com/uploads/product/hd_favicon/f532144b1ae19aa40083f37ab3cc71a6/airship.svg "Airship")

 ![Braze](https://images.g2crowd.com/uploads/product/hd_favicon/048489136cfe3c3bae96cb6be5abaa04/braze.svg "Braze")

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**Pros & Cons**
from reviews

**Airship**
[
Customer Support (3)
](https://www.g2.com/products/airship/reviews?filters%5Bsentiment_snippet%5D=1715615&qs=pros-and-cons#reviews)[
Helpful (3)
](https://www.g2.com/products/airship/reviews?filters%5Bsentiment_snippet%5D=1715264&qs=pros-and-cons#reviews)[
Delay Issues (2)
](https://www.g2.com/products/airship/reviews?filters%5Bsentiment_snippet%5D=1715537&qs=pros-and-cons#reviews)[
Slow Loading (2)
](https://www.g2.com/products/airship/reviews?filters%5Bsentiment_snippet%5D=1715740&qs=pros-and-cons#reviews)

**Braze**
[
Ease of Use (364)
](https://www.g2.com/products/braze/reviews?filters%5Bsentiment_snippet%5D=1677228&qs=pros-and-cons#reviews)[
Intuitive (188)
](https://www.g2.com/products/braze/reviews?filters%5Bsentiment_snippet%5D=1677044&qs=pros-and-cons#reviews)[
Missing Features (140)
](https://www.g2.com/products/braze/reviews?filters%5Bsentiment_snippet%5D=1676176&qs=pros-and-cons#reviews)[
Learning Curve (139)
](https://www.g2.com/products/braze/reviews?filters%5Bsentiment_snippet%5D=1677028&qs=pros-and-cons#reviews)

Integrations

**Airship**
Not enough data

**Braze**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-campaign.png "Product Avatar Image")

Adobe Campaign

](https://www.g2.com/products/adobe-campaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-redshift.jpg "Product Avatar Image")

Amazon Redshift

](https://www.g2.com/products/amazon-redshift/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-s3-glacier.jpg "Product Avatar Image")

Amazon S3 Glacier

](https://www.g2.com/products/amazon-s3-glacier/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d63327b58e9e55cbadb26d04e56bb0eb/amplitude-analytics.png "Product Avatar Image")

Amplitude

](https://www.g2.com/products/amplitude-analytics/reviews)[
View all
](https://www.g2.com/products/braze/integrations)

Screenshots

**Airship**
 ![Airship screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1426780/Airship.png)

**Braze**
 ![Braze screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1464905/data-activation.png)

**Ratings**
from reviews

Meets Requirements

**Airship**

**8.1** /10

Based on 73 responses

**Braze**

**8.5** /10

Based on 1,113 responses

Ease of Use

**Airship**

**7.8** /10

Based on 75 responses

**Braze**

**8.4** /10

Based on 1,477 responses

Ease of Setup

**Airship**

**7.0** /10

Based on 30 responses

**Braze**

**7.6** /10

Based on 944 responses

Ease of Admin

**Airship**

**7.4** /10

Based on 29 responses

**Braze**

**8.5** /10

Based on 377 responses

Quality of Support

**Airship**

**7.8** /10

Based on 70 responses

**Braze**

**8.4** /10

Based on 1,057 responses

Has the product been a good partner in doing business?

**Airship**

**7.7** /10

Based on 28 responses

**Braze**

**8.9** /10

Based on 386 responses

Product Direction (% positive)

**Airship**

**8.7** /10

Based on 72 responses

**Braze**

**9.2** /10

Based on 978 responses

**Features**
ratings from reviews

Push Notification

**7.4** /10

Based on 52 responses

**7.9** /10

Based on 651 responses

Mobile Marketing

**7.5** /10

Based on 37 responses

**7.6** /10

Based on 588 responses

Marketing Automation

Not enough data

**7.6** /10

Based on 816 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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Personalization Engines

Not enough data

**7.7** /10

Based on 230 responses

Email Template Builder

Not enough data

**7.2** /10

Based on 169 responses

SMS Marketing

Not enough data

**7.7** /10

Based on 101 responses

Customer Journey Analytics

Not enough data

**7.3** /10

Based on 134 responses

WhatsApp Marketing

Not enough data

**8.3** /10

Based on 20 responses

Personalization

Not enough data

**6.3** /10

Based on 52 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
19.5%

Mid-Market(51-1000 emp.)
43.9%

Enterprise(\> 1000 emp.)
36.6%

Small-Business(50 or fewer emp.)
19.5%

Mid-Market(51-1000 emp.)
43.9%

Enterprise(\> 1000 emp.)
36.6%

Small-Business(50 or fewer emp.)
20.0%

Mid-Market(51-1000 emp.)
52.5%

Enterprise(\> 1000 emp.)
27.5%

Small-Business(50 or fewer emp.)
20.0%

Mid-Market(51-1000 emp.)
52.5%

Enterprise(\> 1000 emp.)
27.5%

**Reviewers' Industry**

[![Airship](https://images.g2crowd.com/uploads/product/hd_favicon/f532144b1ae19aa40083f37ab3cc71a6/airship.svg "Airship")](https://www.g2.com/products/airship/reviews)
Airship

Telecommunications
8.5%

Computer Software
7.3%

Leisure, Travel & Tourism
7.3%

Marketing and Advertising
7.3%

Broadcast Media
6.1%

Other
63.4%

[![Braze](https://images.g2crowd.com/uploads/product/hd_favicon/048489136cfe3c3bae96cb6be5abaa04/braze.svg "Braze")](https://www.g2.com/products/braze/reviews)
Braze

Financial Services
12.9%

Marketing and Advertising
7.5%

Information Technology and Services
6.0%

Retail
5.7%

Health, Wellness and Fitness
5.5%

Other
62.5%

Alternatives

**Airship Alternatives**

 ![OneSignal](https://images.g2crowd.com/uploads/product/hd_favicon/8673c259241abc89782745e0f4687f64/onesignal.svg "OneSignal")

[
OneSignal
](/products/onesignal/reviews)

 ![CleverTap](https://images.g2crowd.com/uploads/product/hd_favicon/15c9ef7616b710d990e8701018e610fc/clevertap.svg "CleverTap")

[
CleverTap
](/products/clevertap/reviews)

 ![MoEngage](https://images.g2crowd.com/uploads/product/hd_favicon/bd1c9b522032d3a05f46dab9de39c3a0/moengage.svg "MoEngage")

[
MoEngage
](/products/moengage/reviews)

 ![Iterable](https://images.g2crowd.com/uploads/product/hd_favicon/1bf77060f8ae9c8d49864d81c92f41d9/iterable.svg "Iterable")

[
Iterable
](/products/iterable/reviews)

**Braze Alternatives**

 ![MoEngage](https://images.g2crowd.com/uploads/product/hd_favicon/bd1c9b522032d3a05f46dab9de39c3a0/moengage.svg "MoEngage")

[
MoEngage
](/products/moengage/reviews)

 ![Iterable](https://images.g2crowd.com/uploads/product/hd_favicon/1bf77060f8ae9c8d49864d81c92f41d9/iterable.svg "Iterable")

[
Iterable
](/products/iterable/reviews)

 ![Netcore Customer Engagement Platform](https://images.g2crowd.com/uploads/product/hd_favicon/cf3a69264b02d10f58ece214fa68a597/netcore-customer-engagement-platform.svg "Netcore Customer Engagement Platform")

[
Netcore Customer Engagement...
](/products/netcore-customer-engagement-platform/reviews)

 ![Dotdigital](https://images.g2crowd.com/uploads/product/hd_favicon/2885a17bfed3aea5feb1bb9f11865a7a/dotdigital.svg "Dotdigital")

[
Dotdigital
](/products/dotdigital/reviews)

## Airship vs Braze FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Airship vs Braze?

Braze stands out from Airship with higher reviewer ratings, stronger support, and more robust integrations according to G2 data.

| [Airship](https://www.g2.com/products/airship/reviews) | [Braze](https://www.g2.com/products/braze/reviews) |
| --- | --- |
| 4.0/5 (83 reviews) | 4.5/5 (1689 reviews) |
| Mid-Market | Mid-Market |
| 7.0 | 7.6 |
| 7.8 | 8.5 |
| Customer Support | Ease of Use |

### How do the pricing models of Airship and Braze compare?

Braze is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Airship:** In recent reviews, buyers mention a desire for more flexible pricing policies and note that reporting access can be limited by user role.
- **Braze:** Reviewers highlight that Braze's pricing model can be complex and may become expensive as usage scales, but satisfaction with value remains higher than Airship.
- **Switching reasons:** Recent reviewers cite Braze's advanced features and integrations as key reasons for switching from other platforms.

### What are the best alternatives to Airship and Braze?

The top three alternatives to Airship and Braze are Iterable, OneSignal, and Agentforce Marketing (formerly Salesforce Marketing Cloud).

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Airship](https://www.g2.com/products/airship/reviews) | 4.0/5 (83 reviews) | Mid-Market | Desire for more flexible pricing policies | Customer Support |
| [Braze](https://www.g2.com/products/braze/reviews) | 4.5/5 (1689 reviews) | Mid-Market | Pricing model can become expensive as usage scales | Ease of Use |
| [Iterable](https://www.g2.com/products/iterable/reviews) | 4.4/5 (825 reviews) | Mid-Market | — | — |
| [OneSignal](https://www.g2.com/products/onesignal/reviews) | 4.7/5 (1228 reviews) | Small-Business | — | — |
| [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) | 4.0/5 (4629 reviews) | Enterprise | — | — |

### Which Mobile Marketing features should I prioritize when comparing Airship and Braze?

Buyers should prioritize integrations, ease of use, automation, personalization, and segmentation when comparing Airship and Braze.

- **Integrations:** Braze: 123 all-time mentions; Airship: integration difficulty cited in recent reviews.
- **Ease of Use:** Braze: 8.3; Airship: 7.8.
- **Automation:** Braze: 151 all-time mentions; Airship: automation not a top-cited theme.
- **Personalization:** Braze: 130 all-time mentions; Airship: personalization cited in recent reviews.
- **Segmentation:** Braze: 86 all-time mentions; Airship: segmentation options cited in recent reviews.

### What are the pros and cons of Airship vs Braze?

Braze's headline strength is ease of use, while Airship's is customer support.

- **Airship strengths:** Customer Support (3 all-time mentions), helpfulness, partnership, ease of use, easy setup, email management, engagement, intuitive interface.
- **Airship trade-offs:** Delay issues (2 all-time mentions), slow loading (2), slow performance (2), campaign management complexity, complex features, downtime issues, integration difficulty, interface usability, lack of insights, learning curve.
- **Braze strengths:** Ease of Use (385 all-time mentions), intuitive interface (189), automation (151), customer support (151), features (151), helpfulness (140), personalization (130), customer engagement (129), integrations (123), user interface (122), easy creation (105), easy integrations (97), experience (93), easy setup (90), segmentation (86).
- **Braze trade-offs:** Learning curve (159 all-time mentions), missing features (149), limitations (102), limited features (93), steep learning curve (86).

### Is Airship or Braze better for small businesses?

OneSignal is the top alternative for small businesses, but between Airship and Braze, both primarily serve the Mid-Market segment.

- **Airship:** Largest reviewer segment is Mid-Market; recent reviews highlight ease of setup and user-friendly interface, but also note a learning curve and some complexity for new users.
- **Braze:** Largest reviewer segment is Mid-Market; reviewers consistently praise ease of use and intuitive UI, with many noting that onboarding is manageable with available training resources.

### Which Mobile Marketing platform has better integrations?

Braze is favored over Airship for integrations, with more reviewer-cited integrations and higher mention counts.

- **Airship:** Recent reviews mention Salesforce integration and some integration difficulties, but no high-frequency third-party integration mentions.
- **Braze:** Integrates with Snowflake (24 all-time mentions), Shopify (6), and Databricks (2); integrations are cited as a key strength in 123 all-time reviews.

### How do Airship and Braze compare on customer support?

Braze leads Airship on Quality of Support by a material margin of 0.7 points (8.5 vs 7.8).

- **Airship:** Reviewers describe support as helpful and responsive, but note variability in support ticket resolution times and occasional delays for complex issues.
- **Braze:** Reviewers consistently praise Braze's support team for being responsive and knowledgeable, with 151 all-time mentions of customer support as a strength.

### Which is easier to implement, Airship or Braze?

Braze scores 0.6 points higher than Airship on Ease of Setup (7.6 vs 7.0), indicating a smoother implementation experience.

- **Airship:** Reviewers report a generally user-friendly setup process, but note that onboarding can be insufficient for learning advanced features and that technical implementation may require additional support.
- **Braze:** Reviewers highlight intuitive onboarding, clear documentation, and a manageable learning curve, with many citing the availability of training modules and support as helpful during implementation.

### Which product has better Issues?

Braze is favored over Airship on Issues, with more reviewer-cited strengths and fewer recurring complaints.

- **Airship:** Issues such as delay, slow loading, and slow performance are cited in 2 all-time mentions each; reviewers also note campaign management complexity and interface usability as trade-offs.
- **Braze:** Issues are less frequently cited, with the most common trade-offs being a learning curve (159 all-time mentions) and missing features (149), but overall, reviewers highlight reliability and a lack of major bugs.