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Compare Airship and Braze 
Featured Products
At a Glance
Market Segments
Mid-Market (43.9% of reviews)
Mid-Market (56.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Airship
Star Rating
(83)4.0 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AirshipBraze
Star Rating
(1,480)4.5 out of 5
Market Segments
Mid-Market (56.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BrazeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Braze excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Airship. Users appreciate Braze's ability to execute highly personalized, real-time customer journeys, which is a crucial feature for businesses looking to enhance customer engagement.
- Users say that Airship offers a straightforward setup for push notifications, with many highlighting the ease of using tags and custom events. However, while Airship provides solid push notification services, it struggles to match the comprehensive capabilities of Braze in multi-channel orchestration.
- Reviewers mention that Braze's robust segmentation and event-based triggering features allow for more complex audience paths, making it a preferred choice for teams needing advanced targeting. In contrast, Airship's segmentation capabilities, while functional, do not reach the same level of sophistication.
- According to verified reviews, users find Braze's documentation to be of high quality, making it easy to understand and use. This contrasts with Airship, where some users have expressed challenges in configuration, indicating a need for clearer guidance.
- Users highlight that Airship has been a valuable partner for mobile app management, particularly in providing best-in-class services for push and marketing features. However, Braze's overall support quality and user experience are rated higher, with many users praising its technical capabilities and webhook integrations.
- G2 reviewers note that while both platforms serve the mid-market segment well, Braze has a larger user base and more recent reviews, suggesting a more active and satisfied community. This can be a significant factor for potential buyers looking for a reliable and well-supported solution.
Pricing
Entry-Level Pricing
Airship
No pricing availableBraze
No pricing availableFree Trial
Airship
Free Trial is available
Braze
Free Trial is available
Ratings
Meets Requirements
8.1
73
8.5
966
Ease of Use
7.8
75
8.3
1,174
Ease of Setup
7.0
30
7.6
653
Ease of Admin
7.4
29
8.5
358
Quality of Support
7.8
70
8.5
916
Has the product been a good partner in doing business?
7.7
28
8.9
366
Product Direction (% positive)
8.7
72
9.2
930
Features by Category
Email Marketing
Not enough data
8.8
566
Not enough data
8.8
536
Not enough data
8.4
538
Not enough data
8.3
449
Online Marketing
Not enough data
6.9
355
Not enough data
8.4
478
Not enough data
8.7
520
Not enough data
8.4
492
Not enough data
7.3
370
Lead Management
Not enough data
7.5
390
Not enough data
7.4
396
Not enough data
8.6
535
Not enough data
6.8
323
Not enough data
7.4
352
Not enough data
7.5
380
Not enough data
Feature Not Available
Not enough data
7.8
382
Campaign Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
6.7
325
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.6
329
Reporting & Analytics
Not enough data
7.7
532
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.6
398
Not enough data
Feature Not Available
Platform
Not enough data
8.3
448
Not enough data
Feature Not Available
Not enough data
8.5
444
Not enough data
7.7
349
Not enough data
7.7
400
Not enough data
8.5
430
Not enough data
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
6.5
39
Not enough data
6.6
37
Not enough data
6.7
37
Not enough data
6.5
37
Not enough data
6.4
37
Not enough data
6.4
36
Integration
Not enough data
7.9
450
Not enough data
8.1
432
Not enough data
7.9
392
Campaigns
7.7
47
8.6
447
8.6
50
9.0
483
7.1
47
8.6
442
7.6
46
8.8
491
8.2
50
8.9
468
Analytics
7.0
50
8.2
489
6.9
48
7.7
451
Optimization
6.4
46
8.7
471
7.5
48
8.8
481
7.7
44
8.3
392
7.0
45
8.1
390
Agentic AI - Push Notification
Not enough data
6.4
39
Not enough data
6.5
38
Not enough data
6.3
37
Segmentation
Not enough data
8.8
210
Not enough data
8.5
198
Targeting
Not enough data
8.6
192
Not enough data
8.5
177
Triggered Content
Not enough data
7.7
116
Not enough data
9.1
199
Not enough data
9.1
195
Personalized Content
Not enough data
7.4
116
Not enough data
7.1
110
Not enough data
7.0
107
Agentic AI - Personalization Engines
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
7.5
10
Not enough data
6.7
9
Not enough data
6.9
9
Not enough data
6.5
9
Templates
Not enough data
7.7
128
Not enough data
Feature Not Available
Not enough data
7.4
124
Not enough data
7.9
130
Edit
Not enough data
7.1
124
Not enough data
8.3
128
Not enough data
7.9
127
Logistics
Not enough data
7.3
127
Not enough data
7.0
122
Not enough data
7.6
122
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
85
Not enough data
Feature Not Available
Agentic AI - Email Template Builder
Not enough data
5.5
30
Not enough data
5.5
30
Text Messaging
Not enough data
8.6
67
Not enough data
8.0
66
Not enough data
8.7
67
Not enough data
8.2
64
Not enough data
8.1
63
Not enough data
8.1
65
Not enough data
8.7
66
Not enough data
8.3
66
SMS Platform
Not enough data
7.9
64
Not enough data
8.5
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
63
Not enough data
7.9
63
Agentic AI - SMS Marketing
Not enough data
6.3
16
Not enough data
6.5
16
Not enough data
6.5
16
Not enough data
6.8
16
Not enough data
6.6
16
Not enough data
6.4
16
Platform Basics
Not enough data
8.3
110
Not enough data
8.5
106
Platform Data
Not enough data
7.6
109
Not enough data
7.4
103
Not enough data
7.6
109
Not enough data
7.5
107
Platform Additional Functionality
Not enough data
7.7
105
Not enough data
7.6
104
Not enough data
Feature Not Available
Agentic AI - Customer Journey Analytics
Not enough data
6.5
31
Not enough data
6.6
31
Not enough data
6.7
30
Not enough data
6.6
30
WhatsApp Messaging - WhatsApp Marketing
Not enough data
8.5
14
Not enough data
9.0
13
Not enough data
8.5
13
Not enough data
8.9
12
Not enough data
8.6
12
Not enough data
8.3
12
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.5
12
Not enough data
8.2
13
Not enough data
Feature Not Available
Not enough data
8.2
13
Agentic AI - Personalization
Not enough data
6.4
32
Not enough data
6.2
32
Not enough data
6.4
32
Not enough data
6.2
32
Not enough data
6.2
32
Not enough data
6.2
32
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
Feature Not Available
7.5
384
7.2
32
|
Verified
7.7
473
|
Verified
7.0
26
7.0
342
|
Verified
8.2
25
6.9
370
|
Verified
Campaigns
6.9
33
7.5
329
|
Verified
9.1
37
|
Verified
9.0
464
|
Verified
7.0
27
|
Verified
7.6
311
6.9
27
6.6
232
7.3
22
8.9
443
|
Verified
8.6
26
8.7
459
|
Verified
Engagement
7.1
26
7.4
266
Platform
7.4
32
8.3
390
Feature Not Available
8.2
364
|
Verified
7.6
31
7.9
321
Agentic AI - Mobile Marketing
Not enough data
6.5
40
Not enough data
6.7
42
Not enough data
6.7
40
Not enough data
6.6
40
Not enough data
6.5
40
Not enough data
6.5
41
Categories
Categories
Shared Categories
Airship and Braze are categorized as Mobile Marketing and Push Notification
Unique Categories
Airship has no unique categories
Braze is categorized as Email Template Builder, Personalization, Personalization Engines, Customer Journey Analytics, Marketing Automation, SMS Marketing, WhatsApp Marketing, and RCS Business Messaging
Reviews
Reviewers' Company Size
Airship
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Braze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
8.5%
Marketing and Advertising
7.3%
Leisure, Travel & Tourism
7.3%
Computer Software
7.3%
Retail
6.1%
Other
63.4%
Financial Services
12.0%
Marketing and Advertising
7.3%
Information Technology and Services
6.3%
Health, Wellness and Fitness
6.2%
Food & Beverages
5.7%
Other
62.6%
Discussions
Airship has no discussions with answers
What is Braze used for?
4 Comments
NR
Marketing automation across various channels Read more
Reporting gaps and clunky dashboards are turning campaign reviews into manual spreadsheet work
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">You might find it easier to build a few reusable “Dashboard Builder” views for each region or KPI set instead of...Read more
How do you deal with Braze’s pricing complexity and the surprise costs that come with growth?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Something that helped us avoid surprise invoices was setting internal alerts for campaign send volumes and monitoring...Read more
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