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FullSession
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At a Glance
Market Segments
Small-Business (64.3% of reviews)
Mid-Market (54.1% of reviews)
Entry-Level Pricing
No pricing available
Free 10000 Sessions Per Month
Air360
Star Rating
(15)4.7 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Air360Heap
Star Rating
(1,094)4.4 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Standard Event Tracking with a score of 9.0, while Air360 shines in Custom Event Tracking with a score of 9.7, indicating that Air360 offers more flexibility for tailored analytics.
- Reviewers mention that Air360's Real-Time Reporting feature is highly rated at 9.5, providing immediate insights, whereas Heap's score of 8.6 suggests it may not deliver the same level of immediacy in reporting.
- G2 users highlight that Air360's Customer Demographics reporting is particularly strong, scoring 9.7, which allows for better targeting and understanding of user segments compared to Heap's score of 7.8.
- Users on G2 report that Heap | by Contentsquare has a robust Click Tracking feature with a score of 9.4, but Air360's overall user experience is rated higher, particularly in Ease of Use at 9.6, making it more user-friendly for everyday tasks.
- Reviewers say that Air360's Campaign Tracking capabilities are superior, scoring 9.4, which helps in effectively measuring marketing efforts, while Heap's score of 8.2 indicates it may not be as comprehensive in this area.
- Users report that Heap | by Contentsquare offers strong Retention metrics with a score of 8.0, but Air360 outperforms with a score of 9.3, suggesting that Air360 provides better tools for keeping users engaged over time.
Pricing
Entry-Level Pricing
Air360
No pricing availableHeap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Free Trial
Air360
No trial information availableHeap
Free Trial is available
Ratings
Meets Requirements
9.5
7
8.6
856
Ease of Use
9.6
8
8.1
865
Ease of Setup
8.3
5
8.5
313
Ease of Admin
Not enough data
8.6
317
Quality of Support
9.6
8
8.7
679
Has the product been a good partner in doing business?
Not enough data
8.8
299
Product Direction (% positive)
10.0
8
8.7
794
Features by Category
Metrics
9.3
7
8.6
397
9.0
7
8.4
365
9.0
7
8.3
327
9.5
7
9.0
398
9.7
6
8.8
391
9.3
7
8.0
305
9.0
7
8.1
279
9.3
7
8.7
347
9.5
7
8.7
368
Reporting
9.5
7
8.6
365
8.9
6
8.0
293
9.3
7
8.7
330
8.8
7
8.3
358
9.3
7
8.2
205
9.3
7
8.4
225
9.5
7
8.3
375
Other
9.5
7
8.4
339
Feature Not Available
8.0
185
8.9
6
7.6
192
9.2
6
8.2
214
9.5
7
8.1
149
Feature Not Available
8.0
45
Not enough data
7.9
47
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.9
6
8.4
274
8.6
6
8.6
99
9.0
7
8.6
412
Feature Not Available
8.7
388
User Identification
Not enough data
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Tracking & Reporting
Not enough data
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Metrics
Not enough data
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
User Behavior
Not enough data
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
A/B Testing
Not enough data
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Visitor Information
Not enough data
9.3
66
Not enough data
8.9
61
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
Not enough data
8.3
300
Not enough data
8.7
358
Not enough data
8.5
327
Not enough data
8.7
351
Not enough data
7.9
105
Not enough data
8.4
223
Not enough data
7.8
92
Not enough data
8.3
254
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.7
6
8.6
85
9.7
6
8.4
87
9.4
6
8.6
83
9.4
6
8.2
69
9.7
5
7.8
72
Feature Not Available
7.3
49
Administration
8.3
5
8.1
69
Not enough data
8.2
50
9.0
5
8.5
65
Generative AI
Feature Not Available
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
30
Not enough data
9.2
31
Platform Data
Not enough data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Platform Additional Functionality
Not enough data
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Process Management
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
System Management
Not enough data
9.4
20
Not enough data
9.3
14
Metrics
Not enough data
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Variation Testing
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Reporting
Not enough data
8.4
64
Not enough data
8.2
65
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Administration
Not enough data
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Categories
Categories
Shared Categories
Air360 and Heap are categorized as Session Replay, E-Commerce Analytics, Digital Analytics, Customer Journey Analytics, and Mobile App Analytics
Unique Categories
Air360 is categorized as Customer Journey Mapping
Heap is categorized as Product Analytics, Mobile App Optimization, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Air360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
28.6%
Leisure, Travel & Tourism
14.3%
Education Management
14.3%
Consumer Electronics
14.3%
Financial Services
7.1%
Other
21.4%
Computer Software
16.4%
Information Technology and Services
12.0%
Financial Services
9.1%
Marketing and Advertising
7.7%
Internet
5.4%
Other
49.4%
Discussions
Easy
2 Comments
AS
With a lot of competitors and innovations in the field, Business growth and duration to grow are quite difficult without a helping tool. Air360 helps a lot...Read more
Air360 has no more discussions with answers
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
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