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3CX
3CX
(521)
4.4 out of 5
3CX
By 3CX
Moxo
Moxo
(194)
4.5 out of 5
Moxo
By Moxo
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At a Glance
3CX
3CX
Star Rating
(521)4.4 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plans
Moxo
Moxo
Star Rating
(194)4.5 out of 5
Market Segments
Small-Business (81.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Moxo
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that 3CX excels in call management with a high rating of 9.3, making it a preferred choice for businesses that prioritize voice communication. In contrast, Moxo's call management features, while solid, do not reach the same level of user satisfaction.
  • Reviewers mention that Moxo shines in quality of support, receiving an impressive score of 9.4, which is significantly higher than 3CX's 8.0. This indicates that Moxo users feel more supported and valued when they encounter issues.
  • G2 users highlight 3CX's superior mobile accessibility with a score of 8.9, allowing users to manage communications effectively on the go. Moxo, while also mobile-friendly, does not match this level of performance, which can be a drawback for mobile-centric teams.
  • Reviewers mention that Moxo's document collaboration features, rated at 8.8, are particularly robust, allowing for seamless teamwork. In comparison, 3CX's collaboration tools, while functional, do not offer the same depth, scoring lower in this area.
  • Users on G2 report that 3CX's ease of setup is a significant advantage, with a score of 8.9, making it easier for new users to get started. Moxo's setup process, rated at 8.8, is also user-friendly but slightly less intuitive according to some reviewers.
  • Reviewers mention that Moxo's feedback and e-signature features are highly rated at 8.9 and 8.7 respectively, which are essential for businesses needing to streamline document workflows. 3CX does not offer comparable features, which may limit its appeal for users focused on document management.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Browse all 3 pricing plans
Moxo
No pricing available
Free Trial
3CX
Free Trial is available
Moxo
Free Trial is available
Ratings
Meets Requirements
9.0
348
8.5
165
Ease of Use
9.0
355
8.9
168
Ease of Setup
8.8
236
8.8
130
Ease of Admin
9.0
221
8.8
124
Quality of Support
8.0
316
9.5
162
Has the product been a good partner in doing business?
8.7
210
9.5
121
Product Direction (% positive)
8.5
350
9.2
168
Features by Category
Workflow ManagementHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
8.5
84
Channels
Not enough data
8.4
63
Not enough data
8.4
56
Not enough data
Feature Not Available
Design
Not enough data
8.8
62
Not enough data
8.4
61
Not enough data
8.6
72
Not enough data
8.5
60
Not enough data
8.6
59
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Contact CenterHide 23 FeaturesShow 23 Features
8.2
282
Not enough data
Channels
9.3
127
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
94
|
Verified
Not enough data
7.3
68
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
24
Not enough data
Functions
8.9
180
|
Verified
Not enough data
8.9
185
|
Verified
Not enough data
8.9
182
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
94
Not enough data
9.1
118
Not enough data
8.8
99
Not enough data
8.4
96
|
Verified
Not enough data
Agentic AI - Contact Center
6.4
14
Not enough data
6.8
14
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
Administrative
8.2
150
|
Verified
Not enough data
9.0
179
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
9.0
115
Not enough data
8.3
104
|
Verified
Not enough data
Client PortalHide 11 FeaturesShow 11 Features
Not enough data
8.4
107
Content
Not enough data
8.7
90
Not enough data
8.5
71
Not enough data
8.8
87
Not enough data
8.9
94
Not enough data
8.8
78
Collaboration
Not enough data
7.8
71
Not enough data
8.9
97
Not enough data
8.5
85
Not enough data
7.8
71
Not enough data
7.7
64
Not enough data
9.0
88
Video ConferencingHide 15 FeaturesShow 15 Features
9.0
143
Not enough data
Collaboration Tools
8.8
69
|
Verified
Not enough data
9.1
38
|
Verified
Not enough data
9.0
34
Not enough data
9.2
39
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
Meeting Coordination
8.4
72
|
Verified
Not enough data
9.1
68
|
Verified
Not enough data
9.2
70
|
Verified
Not enough data
8.9
42
|
Verified
Not enough data
Software Type
9.0
83
|
Verified
Not enough data
9.3
46
|
Verified
Not enough data
9.2
43
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Client OnboardingHide 13 FeaturesShow 13 Features
Not enough data
8.9
79
Onboarding Setup
Not enough data
9.1
70
Not enough data
8.9
67
Not enough data
8.7
68
Project Tracking
Not enough data
8.4
57
Not enough data
Feature Not Available
Not enough data
9.1
63
Not enough data
9.0
66
Not enough data
8.4
56
Customer Engagement
Not enough data
9.3
71
Not enough data
9.0
69
Not enough data
8.8
69
Not enough data
8.9
64
Not enough data
8.8
69
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
8.7
53
Not enough data
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Live ChatHide 14 FeaturesShow 14 Features
8.6
57
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Business Process ManagementHide 26 FeaturesShow 26 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
Not enough data
Process OrchestrationHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Functionality - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration & Adaptability - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud PBX PlatformsHide 10 FeaturesShow 10 Features
8.8
25
Not enough data
Basic Communication - Cloud PBX
9.7
23
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.4
23
Not enough data
9.6
23
Not enough data
9.8
23
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
22
Not enough data
7.1
22
Not enough data
VoIP ProvidersHide 22 FeaturesShow 22 Features
8.5
277
Not enough data
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.5
191
|
Verified
Not enough data
8.4
133
|
Verified
Not enough data
8.3
133
|
Verified
Not enough data
8.2
118
|
Verified
Not enough data
8.8
173
|
Verified
Not enough data
9.5
185
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
118
|
Verified
Not enough data
8.5
155
|
Verified
Not enough data
8.4
165
|
Verified
Not enough data
Advanced Features
8.5
172
|
Verified
Not enough data
9.0
162
|
Verified
Not enough data
Feature Not Available
Not enough data
AI OrchestrationHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
UCaaS PlatformsHide 13 FeaturesShow 13 Features
9.2
72
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX
3CX
Moxo
Moxo
3CX and Moxo share no categories
Unique Categories
3CX
Moxo
Reviews
Reviewers' Company Size
3CX
3CX
Small-Business(50 or fewer emp.)
35.3%
Mid-Market(51-1000 emp.)
55.6%
Enterprise(> 1000 emp.)
9.1%
Moxo
Moxo
Small-Business(50 or fewer emp.)
81.2%
Mid-Market(51-1000 emp.)
17.8%
Enterprise(> 1000 emp.)
1.0%
Reviewers' Industry
3CX
3CX
Information Technology and Services
10.0%
Hospital & Health Care
5.6%
Telecommunications
5.1%
Education Management
4.9%
Construction
4.7%
Other
69.6%
Moxo
Moxo
Financial Services
10.5%
Marketing and Advertising
8.4%
Accounting
8.4%
Real Estate
7.9%
Information Technology and Services
4.7%
Other
60.2%
Alternatives
3CX
3CX Alternatives
Nextiva
Nextiva
Add Nextiva
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
RingEX
RingEX
Add RingEX
Webex Calling
Webex Calling
Add Webex Calling
Moxo
Moxo Alternatives
Assembly
Assembly
Add Assembly
SuiteDash
SuiteDash
Add SuiteDash
Slack
Slack
Add Slack
Rocketlane
Rocketlane
Add Rocketlane
Discussions
3CX
3CX Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
Natassia A.
NA
Hello Tim, Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
Natassia A.
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
See all discussions
Moxo
Moxo Discussions
Monty the Mongoose crying
Moxo has no discussions with answers
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