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The UXArmy platform provides a comprehensive suite of tools that makes it super straightforward to plan, manage and run all kinds of user testing. The platform is a one-stop shop for usability testing, tree testing, user interviews, card sorting and surveys. It’s been totally indispensable to me as a sole researcher on a small team with a limited budget.
UXArmy's features for measuring user satisfaction (e.g. System Usability Score questions) make it really useful for systematically tracking user sentiment and identifying areas for improvement. Summaries of user feedback, sentiment analysis, auto transcription & translations have made reviewing long user interviews so much faster and easier, giving me more time to focus on insights.
UXArmy also comes with its own recruitment panel, which makes it even faster and easier to run user research, and makes it really valuable to any user researcher or product team looking to get efficient user feedback. Review collected by and hosted on G2.com.
While the AI summaries are useful and support analysis of findings, for more complex research topics or when there are important nuances to consider I would like more control, such as more flexible reports, more detailed filtering (e.g. by demographics), and more custom visualisations. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.


