Stratix Corporation Reviews & Provider Details

Name: Stratix Corporation
Rating: 4.7 (47 reviews)

Stratix designs, deploys, manages, and supports end-to-end mobile technology solutions for the world’s most respected enterprise brands, major healthcare providers, and leading education organizations. With our industry-leading expertise and resources, you get just one hand to shake and everything you need to maximize your technology investments. At Stratix, we believe your people deserve reliable mobile technology that makes it easier, not harder, to do their best work. Partner with trusted experts to develop, scale, and manage the right mobile technology solution for your organization. Stratix gives you step-by-step, hands-on support to ensure your teams get the most from their devices, quickly and reliably. Here's how we can serve your enterprise: 1. Solution Design: Our solutions architects take the time to understand end users' needs and pain points and your desired outcomes. They then: - Draft a comprehensive roadmap that lays out what your solution will do and how it will be managed and supported. - Workflow blueprints for a flawless rollout. - Design support playbooks addressing device and user needs over time. 2. Device Deployment: We have the industry's most advanced, high-speed integration facilities, equipped with state-of-the-art proprietary tools, to ensure rapid, accurate, and repeatable mobile technology deployments delivered to users anywhere and ready to go out of the box. Benefits include: - Each device will be set up with your exact customizations - Rigorously tested hardware, apps, and settings - Guides for end users on how to set up new devices, dispose of old ones, and get support whenever needed 3. Logistics Management: Our extensive logistics management expertise, combined with our precision and speed, means we can accelerate replacement device turnaround time from managed spare pools to the end user in as little as 24 hours. You get: - Ongoing care and repair for your devices and inventory throughout their lifecycle - Visibility of devices across your organization via our proprietary portal, itrac360 4. End-User Support: Our 24/7 remote support, with high First-Call Resolution (FCR) and industry-leading Net-Promoter Score (NPS) ratings, is backed by expert technicians to help users get back to work quickly. This reduces the churn of unnecessary repairs and provides customer-specific knowledge articles to help end users troubleshoot their unique issues. This includes: - Onshore, on-demand help from mobile specialists, not tech generalists - Answers to each end-user's questions based on their role, device, and use case Equip your team with mobile technology that just works—so they can focus on what's most important.

Seller

Stratix Corporation

Discussions

Stratix Corporation Community

Languages Supported

English

Services Offered

Managed Mobility Services, Help Desk Support, Device Repair Services, Unified Endpoint Mgmt, Telecom Expense Mgmt

Locations Serviced

Canada, United States

Overview by

Sandra Tansky Dowker (Digital Marketing Director)

Used by Sprout and 2 others

Beta

Pricing

Pricing provided by Stratix Corporation.

Flat Rate Services

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David A.

Enterprise (> 1000 emp.)

6/23/2026

"Stratix 2026 Review"

4/5

What do you like best about Stratix Corporation?

Stratix buying MobilityCG added an additional layer of expertise on the MDM side that was most welcoming and beneficial. Review collected by and hosted on G2.com.

What do you dislike about Stratix Corporation?

Stratix still not able to solve the latency in provisioning equipment on the MobilityCG side. This has left a bad look w/ our Sales team who is doing most go the requests for the past six month. Review collected by and hosted on G2.com.

Recommendations to others considering Stratix Corporation:

Very easy to work with. There is no argument, if your goal as an IT Manager is to outsource your mobility to a third party, Stratix should be first on your list to reach out to. Review collected by and hosted on G2.com.

What problems is Stratix Corporation solving and how is that benefiting you?

My firm can definitely see the benefits of Stratix buying MobilityCG. Still some work to be done. Review collected by and hosted on G2.com.

Response from Sandra Tansky Dowker of Stratix Corporation

edit

Thank you for the thoughtful review and the 4 stars. We're glad the MobilityCG acquisition has added MDM expertise that's been valuable to your team. That was a big part of why we made the move.

We also appreciate your feedback on provisioning timelines. Your account team will continue working closely with you, building on the improvements we've already put in place together. We're committed to keeping that momentum going, please don't hesitate to reach out to them, or I'm happy to connect with you directly.

Thanks again for your partnership and your candid feedback.

Ron F.

Sr Manager Inflight Mobility & Strategy

Enterprise (> 1000 emp.)

3/17/2026

"Stratix Feels Like a True Partner with Solutions at Every Turn"

5/5

What do you like best about Stratix Corporation?

Stratix feels like a true partner, not just “another vendor.” They’re there to share their expertise and provide solutions whenever new problems come up. Review collected by and hosted on G2.com.

What do you dislike about Stratix Corporation?

Overall, I really don’t have much negative to say about Stratix. There are always frustrations when working with a vendor, but they are quick to sit down and help resolve and conflicts. Review collected by and hosted on G2.com.

Recommendations to others considering Stratix Corporation:

Know the details of your business needs, and make sure you address them during contract negotiations to avoid any unplanned fees. It’s worth taking the time to go to Norcross, meet with the team, and walk through these details closely. Planning early can help prevent unexpected costs over the long term. Review collected by and hosted on G2.com.

What problems is Stratix Corporation solving and how is that benefiting you?

Stratix’s enterprise mobility management solutions consistently deliver mobile programs that meet—and often exceed—our end‑user expectations. They operate as a true strategic partner rather than just another vendor, supporting us from the outset with a customized deployment strategy for more than 25,000 devices. Their ability to tailor services to our business processes and evolving goals has been invaluable, and their flexibility over the past decade has helped us scale effectively.

The Stratix senior leadership team is always willing to listen and step in whenever needed. Their commitment to our success is clear, and they genuinely treat us like a valued customer. Review collected by and hosted on G2.com.

Brian M.

Enterprise (> 1000 emp.)

2/25/2026

"Reliable Vendor for Ruggedized Tablets"

4.5/5

What do you like best about Stratix Corporation?

I appreciate the availability of the small screen ruggedized Android tablets from Stratix Corporation, which we use for a variety of enterprise functions. It's been great having MCG as a partner to promptly fulfill orders, including pricing and availability of any needed accessories. Stratix has delivered on their promise, and they've been responsive and effective. I would likely give Stratix Corporation a nine out of ten when recommending them to colleagues. Review collected by and hosted on G2.com.

What do you dislike about Stratix Corporation?

I'm a bit frustrated that when we were procuring devices for the first time to be delivered in Canada, it took a little while to get the details for cross border shipping. Once we had the pricing in place, we weren't expecting a delay in the future, but that delay was especially long. Review collected by and hosted on G2.com.

What problems is Stratix Corporation solving and how is that benefiting you?

I use Stratix Corporation for procuring ruggedized eight-inch Android tablets for enterprise functions, filling a gap left by other cellular carriers. They've delivered on their promise, providing responsive and effective service with good support for pricing and availability of accessories. Review collected by and hosted on G2.com.

Wendy M.

Assistant Manager

Enterprise (> 1000 emp.)

6/19/2025

"Amazing Support, Stellar Team Culture"

5/5

What do you like best about Stratix Corporation?

I find Stratix Corporation's support for our RMA operations for scanners in the field really valuable, including brake fix repair and the annual refresh of 2,500 plus units. I also appreciate their MDM management expertise. The people and company culture have been amazing. We work with great account reps, project managers, and sales reps, who have been instrumental in maintaining our environment, keeping it secure, and mitigating risks. Overall, I'm very pleased with their support. Review collected by and hosted on G2.com.

What do you dislike about Stratix Corporation?

I think there's opportunities to enhance their warehouse operations. Review collected by and hosted on G2.com.

Verified User in Education Management

Enterprise (> 1000 emp.)

4/14/2026

"Please allow Users to change the new UI. It makes me not want to use the site."

3.5/5

What do you like best about Stratix Corporation?

The staff drivers are nice and friendly. Review collected by and hosted on G2.com.

What do you dislike about Stratix Corporation?

The new UI and no option to change back. Review collected by and hosted on G2.com.

Recommendations to others considering Stratix Corporation:

I would say that for short term turn around with small batches they are good. For large batches, they may be getting overwhelmed so you may have to wait until their techs catch up. Review collected by and hosted on G2.com.

What problems is Stratix Corporation solving and how is that benefiting you?

Stratix Corporation fixes our student devices. I have had positive and negative experiences. The most recent problem is the UI of the itrac360 site. It takes more time to fill out RMA requests and I cannot change the UI back which is why I am filling out this review. Please allow users to change the view back as the current one is frustrating and more busy with less features to allow a product work flow. More clicking to mouse movements to do the same tasks. Review collected by and hosted on G2.com.

Response from Sandra Tansky Dowker of Stratix Corporation

edit

Thank you for sharing this feedback. We appreciate you taking the time to be candid.

We understand that changes to a familiar interface can be challenging, especially when itrac360 is part of your day‑to‑day workflow. The recent UI update was designed to improve clarity, organization, and long‑term usability across the platform, including enhancements to dashboards, reporting, and the RMA experience. That said, we recognize that adjustments can take time, and that not every change immediately meets every user’s needs.

Your comments around workflow efficiency and the desire for more flexibility have been shared directly with our product team and are part of our ongoing review as we continue to refine the experience based on early user feedback.

We also appreciate your kind words about our drivers and team. Thank you for acknowledging them. Input like yours helps guide how itrac360 evolves, and we’re committed to listening and improving.

Verified User in Airlines/Aviation

Enterprise (> 1000 emp.)

3/12/2026

"Great service with attention to detail"

5/5

What do you like best about Stratix Corporation?

The people at Stratix are all knowledgeable in their field and great people to interact with. They care about others and make sure they are working to meet your needs. They are also able to spin things up quickly and scale appropriately to fit our needs. Review collected by and hosted on G2.com.

What do you dislike about Stratix Corporation?

They are in the Eastern Timezone, so if you need a device replaced quickly you have to submit for an RMA (return material authorization) before 3PM in order to meet the shipping cutoff time. They also do not ship on the weekends.

Along the same aspect, a lot of their data is accessible via API, however their data related to SLAs or reasoning behind delayed shipments is not directly accessible. So we cannot directly confirm if they actually missed a shipping SLA due to Stratix's fault, or if it was something outside of their control and thus should not count against them such as a server or issue with something on our side. To put it simply, with the data that I can pull from Stratix, I can determine if it missed the SLA deadline, but I can't tell for the reason of the delay. Review collected by and hosted on G2.com.

Recommendations to others considering Stratix Corporation:

Spend some time and get a tour of their facility, it is impressive and they really know what they are doing. Review collected by and hosted on G2.com.

What problems is Stratix Corporation solving and how is that benefiting you?

Stratix supports us by working with each of our departments across many different aspects of mobility products. Whenever we need to kick off a new project for a department, Stratix stays engaged and provides top-notch support and communication. They make sure we understand the current device and other product offerings, and that the device we select truly fits our specific needs without being too much or too little.

Once a project is underway, Stratix walks with us every step of the way to ensure our needs and timeline are met. If roadblocks come up, such as late product delivery from a third party, they help us brainstorm ways to work around the issue while still working toward the original deadline.

Then finally once a project has been successfully rolled out they focus tirelessly on making sure the "Day 2" support for receiving and fixing broken devices gets completed and sending out replacement devices to our users.

Stratix has worked with us on too many projects to count and has always delivered successfully on each of them. Review collected by and hosted on G2.com.

Sebastian J.

12/19/2025

"Adaptable and Customer-Centric, Yet Needs Innovation"

4/5

What do you like best about Stratix Corporation?

I have been a longtime customer of Stratix Corporation, and they consistently help optimize processes for my company. I use Stratix to optimize workflow and simplify tasks. Their services have freed up real estate by providing storage, as well as aiding with provisioning and warehouse, cutting costs for us. I like their adaptability and eagerness to satisfy their customers, which was particularly evident when there was a last-minute change that inconvenienced Stratix and hindered their project, but they were quick to adjust and accommodate our needs. I also appreciate their rapid customer service and how adaptable they are to our needs. Review collected by and hosted on G2.com.

What do you dislike about Stratix Corporation?

I think Stratix could be more innovative and modern in their solutions. There are a lot of manual aspects in picking and shipping which leaves a lot of room for error. Review collected by and hosted on G2.com.

What problems is Stratix Corporation solving and how is that benefiting you?

Stratix Corporation optimizes workflows and simplifies tasks at my company, freeing up real estate with storage solutions and aiding with provisioning and warehouse, cutting costs. Their rapid customer service and adaptability to our needs are remarkable, even adjusting to last-minute changes. Review collected by and hosted on G2.com.

Cody A.

1/7/2026

"Exceptional Onsite Assistance Boosts Sales and Operations"

5/5

What do you like best about Stratix Corporation?

I value Stratix Corporation for their onsite availability and the knowledge they bring in staging devices. They help evaluate customer needs and make it easier to sell to our customers, improving their day-to-day operations. I appreciate their spare pool for hardware devices, and their capability to offer onsite assistance plays a significant role in our operations. Review collected by and hosted on G2.com.

What do you dislike about Stratix Corporation?

nothing Review collected by and hosted on G2.com.

Chris J.

8/27/2025

"Exceptional Partner with Stellar Communication"

5/5

What do you like best about Stratix Corporation?

I really value the responsiveness and clear communication of the Stratix team, which gives me confidence in their ability to address our organization's challenges. The collaborative approach makes our relationship feel like a true partnership rather than a transaction or vendor. Their wide array of services and reliability in engagements have consistently resulted in positive experiences. Additionally, they have exceptional team. It's clear that their hiring process ensures the best talent is brought on board, enriching their service delivery. Stratix has been a creative partner, crucial in initiatives within our non-profit. like the million device drive, bolstering support for our charity endeavors in supporting individuals with autism. Review collected by and hosted on G2.com.

What do you dislike about Stratix Corporation?

I think visibility and forecasting on repair quotes could be improved. When bids don't come to fruition, understanding whether it is due to shortcomings on our part or if the business went in another direction would be helpful. Review collected by and hosted on G2.com.

Steve M.

Mid-Market (51-1000 emp.)

8/4/2025

"Stratix is a trusted partner that will grow your business"

4.5/5

What do you like best about Stratix Corporation?

Stratix is present in a meaningful way to support sales efforts. Review collected by and hosted on G2.com.

What do you dislike about Stratix Corporation?

Not truly a dislike, but we all like as many opportunities as possible to be in front of sales teams to promote products and remain top of mind. Review collected by and hosted on G2.com.

Recommendations to others considering Stratix Corporation:

Stay aligned with your business development manager. Set up a reasonable cadence and of course participate when able in brand awareness activities. While virtual is fine, F2F when possible is a better way to develop relationships with their salespeople. It could take a while to narrow down which sales teams are geared to your offerings, but your development manager will be a strong advocate for that effort. Review collected by and hosted on G2.com.

What problems is Stratix Corporation solving and how is that benefiting you?

Stratix's support and sales teams put our products in front of relevant customer prospects. Timely follow-up and a consultative team sale aid in winning new business. Stratix is consistently trustworthy and a pleasure to work with. As a hardware provider, their aid in promotion of InVue's offerings, samples and on-site training opportunities is very helpful. Review collected by and hosted on G2.com.