--- title: The Work Number Reviews meta_title: 'The Work Number Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how The Work Number works for a business like yours. aggregate_rating: rating_value: 2.9 review_count: 5 scale: '5' date_modified: '2026-06-22' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # The Work Number Reviews **Vendor:** Equifax Inc. **Category:** [Other HR Services Providers](https://www.g2.com/categories/other-hr-services) **Average Rating:** 2.9/5.0 **Total Reviews:** 5 ## About The Work Number The Work Number by Equifax is the gold standard for automated Income and Employment Verification (VOE/VOI). Sourced directly from over 5 million employer contributors, it functions as an always-on compliance layer that instantly fulfills verification requests. By automating responses to lenders, background screeners, and government agencies, it eliminates manual HR verification tasks—accelerating critical life decisions for your employees while safeguarding data privacy under strict FCRA mandates. Core Features - Zero-Overhead Automation: Fulfills 100% of inbound income and employment requests instantly, eliminating manual HR tasks. - Turnkey Ecosystem Sync: Seamless, plug-and-play integrations with top HCMs like Workday, UKG, isolved, and SAP SuccessFactors. - 24/7/365 On-Demand Access: Automatically answers verifications outside regular business hours to eliminate employee loan delays. - Regulated FCRA Protection: Operates under strict compliance rules ensuring all verifiers possess documented consumer consent. - Unmatched Database Scale: Instantly cross-references candidate details against a massive database of 823 million+ employee records. - Data Integrity Controls: State-of-the-art encryption and strict credentialing controls to actively block corporate fraud and data leaks. ## The Work Number Reviews ### 1. Corporate Extortion At It's Finest **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about The Work Number?** You can quickly get a client's income information so that they can qualify for a loan. Nothing more **What do you dislike about The Work Number?** This service is an unnecessary evil. They charge an exorbitant fee, and their billing is not transparent whatsoever. If you need help with anything, it's another department, another form and a no one there can help in any real way. On top of that, the data is generally poor and can't be used unless a client's income is extra simple. **Recommendations to others considering The Work Number:** If you can avoid using it you should. Unfortunately, it's owned by Equifax so it already is a monopoly creating extra costs and extra steps. **What problems is The Work Number solving and how is that benefiting you?** Get income information for a client from their employer. It's a great benefit to the employer and an expensive and inaccurate detriment to the employee and anyone who has to use the service. ### 2. Makes verifying employment easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Destiny R. | Senior Loan Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2023 **What do you like best about The Work Number?** The Work Number makes things easy! For our business, all we have to do is type in the social security number and we see results immediately. It truly makes the collection process so much easier for our employees! **What do you dislike about The Work Number?** I wish more employers reported to the work number. I feel as if there are a limited amount of employers who report to the agency. Although, that is no fault of the Work Number. It would be more helpful if more places reported to the Work Number! **What problems is The Work Number solving and how is that benefiting you?** The Work Number makes verifying employment easy for my business! We use the services to verify employment for the application process and collection reasons. It has sped up our collection process. ### 3. Work Number is a platform where you can locate most of a person's employment history in one place. **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha G. | Support representative, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2021 **Describe the project or task The Work Number helped with:** The Work Number helped with the employment verification of someone that wanted to finance a car. **What do you like best about The Work Number?** I like that I could locate all of (or most of) a person's employment history in just one place instead of going through several platforms to verify. **What do you dislike about The Work Number?** I did not dislike anything about The Work Number. **What problems is The Work Number solving and how is that benefiting you?** The problem I was solving was verifying a person's employment history to approve vehicle financing. ### 4. The Work Number does not work well. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2021 **Describe the project or task The Work Number helped with:** .Work Number asked for unnecessary information about myself and was unable to look up. This G2.com site is reversing the order of my words and making it impossible to write a review **What do you like best about The Work Number?** The website opened up. It did recognize the Cleveland Clinic. **What do you dislike about The Work Number?** The Work Number was unable to locate any information that a well-known, large hospital placed at its disposal. It asked for a password that did not exist, and offered to send a new one to a phone number or email addresses that the hospital and its human resources department did not recognize. It asked for personal information, then typed that it would not open up. What does it do with such personal information? Why not be accessible to alumni of institutions that have paid good money to be represented? **Recommendations to others considering The Work Number:** Consider using a more competent organization to help your alumnae. **What problems is The Work Number solving and how is that benefiting you?** Trying to verify that I was a research fellow with a great institution. No benefits. ### 5. A real time-saver for HR and Payroll **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2020 **Describe the project or task The Work Number helped with:** The Work Number helped us streamline our process for responding to many different types of inquiries for Verification of Employment. **What do you like best about The Work Number?** Once it was set up and tested, we were able to provide instructions to our employees on how to set up their own account when they knew they would need an employment verification, such as buying a new car or renting a new apartment. That made it quick and simple for their creditor to get the information that was needed quickly and efficiently. It is also a huge time-saver for our HR and Payroll staff, to not have to complete as many verifications on a weekly basis via paper forms. **What do you dislike about The Work Number?** Some smaller creditors are not willing to use The Work Number, so we still get those verifications to complete manually. **What problems is The Work Number solving and how is that benefiting you?** We have honestly not had any problems with them. The biggest benefit is the time our HR and Payroll team got back, with not having to complete as many verifications manually. ## The Work Number Discussions - [Is The Work Number free?](https://www.g2.com/discussions/is-the-work-number-free) - [What does The Work Number do?](https://www.g2.com/discussions/what-does-the-work-number-do) - [Is The Work Number legit?](https://www.g2.com/discussions/is-the-work-number-legit) - [View The Work Number pricing details and edition comparison](https://www.g2.com/products/the-work-number/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+18%3A58%3A13+-0500&secure%5Bsession_id%5D=b3c09f0d-ff87-479c-a467-fef8972d6c52&secure%5Btoken%5D=45bf25d9af2fef2f1efa2ca41a645ff061ebb7c0389cff0854397ba8973f8e19&format=llm_user) ## The Work Number Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top The Work Number Alternatives - [Runa](https://www.g2.com/products/runa/reviews) - 4.9/5.0 (79 reviews) - [MySigrid](https://www.g2.com/products/mysigrid/reviews) - 4.5/5.0 (15 reviews) - [Kwork](https://www.g2.com/products/kwork/reviews) - 4.9/5.0 (23 reviews)