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Runa Reviews & Provider Details

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Runa Media

Cálculo de nómina automático, PTU, finiquito, liquidación y mucho más. Carga tus datos 1 vez y Runa se encarga de hacer todas las nóminas posteriores.

Pago a tiempo, felicitaciones por ascensos y cumpleaños, y mucho más. ¡Runa te facilita el manejo de tu personal!

Runa te facilita la gestión de RRHH. La plataforma se sincroniza con la nómina y el calendario de tu empresa.

Marca las asistencias de tu equipo desde una tablet en tu oficina o desde el smartphone de tus empleados.. Todo se sincroniza en Runa: fácil y automático.

Runa Reviews (79)

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Herssain Ulises G.

Mid-Market (51-1000 emp.)

3/31/2025

"Personalized Attention"

5/5

What do you like best about Runa?

Exact payroll calculations every fortnight Review collected by and hosted on G2.com.

What do you dislike about Runa?

For the moment, nothing, everything is fine until today. Review collected by and hosted on G2.com.

Recommendations to others considering Runa:

If you need a company that synergizes with you, Runa is what is needed today. Review collected by and hosted on G2.com.

What problems is Runa solving and how is that benefiting you?

The Runa team is very responsible with the inquiries we have in the company, always dispelling our doubts with great knowledge, and this makes the company feel very at ease to address any needs that may arise. In this regard, we feel very fortunate to have them, as we have worked as a team and have managed to consolidate a very fruitful synergy. Review collected by and hosted on G2.com.

Miguel Angel J.

Contador

Accounting

Mid-Market (51-1000 emp.)

10/10/2024

"I love RUNA and its practicality in payroll processes"

5/5

What do you like best about Runa?

The ease with which activities are carried out, that is, the calculation, the connection it has with external platforms, such as the IDSE, the SUA, and, if applicable, even the various options it has for alliances with third parties, to have other providers at a low cost. Review collected by and hosted on G2.com.

What do you dislike about Runa?

I really don't have any disadvantage, it is quite useful in all its tools, and the fact that customer service is 100% remote is a double-edged sword, since everything is resolved via the internet, via chat, or your executive. However, there is no phone line to call in case of emergency, but you do have direct contact with the assigned executive. However, if they are absent one day, you have to seek help in the direct chat on the platform. Review collected by and hosted on G2.com.

Recommendations to others considering Runa:

Make full use of the tools offered by the platform, as sometimes we stick to the basics. However, there are many options to explore, from simple payroll calculations to the determination of accounting policies for faster and easier record-keeping. It is important to mention that I have been using RUNA since 2022, and to date, my account manager has changed several times. However, this has not diminished the attention I have received. 100% recommendable. Review collected by and hosted on G2.com.

What problems is Runa solving and how is that benefiting you?

Runa does not have any problem. If any issue arises during their service, their customer service area provides a quick response to the user in order to resolve any issues that have been encountered. In our case, this benefits us greatly, since, from 2022, when we started using this provider, the internal processes of payroll calculation and determination have become much more efficient. Review collected by and hosted on G2.com.

Rogelio Francisco R.

Small-Business (50 or fewer emp.)

12/9/2024

"They were a great support for my company"

5/5

What do you like best about Runa?

They don't leave you alone, they accompany you on the journey, they are not a company that just rents you their software, they complement your business. Review collected by and hosted on G2.com.

What do you dislike about Runa?

There is nothing I don't like about Runa, I am very satisfied with everything they did for me. Review collected by and hosted on G2.com.

Recommendations to others considering Runa:

Ask about the consulting services offered by Runa. Review collected by and hosted on G2.com.

What problems is Runa solving and how is that benefiting you?

My company is small, so I didn't have staff yet to carry out tasks like payroll management and payment. The Runa team helped me fulfill these tasks, from operational and recurring aspects to my legal questions. Review collected by and hosted on G2.com.

Karla R.

People Lead

Small-Business (50 or fewer emp.)

8/4/2024

"Easiest way to solve Payroll"

5/5

What do you like best about Runa?

How easy to work with and how supportive the team is. Review collected by and hosted on G2.com.

What do you dislike about Runa?

To be honest, nothing so far. They keep implementing things to make the experience better. Review collected by and hosted on G2.com.

Recommendations to others considering Runa:

The best way to have everything with Runa and to avoid consultancies, manual calculations, and long bureaucratic processes. Review collected by and hosted on G2.com.

What problems is Runa solving and how is that benefiting you?

This is the second time I've used Runa in different companies. Easy to implement, easier to work with. It solves any issues related to payroll, and the team is extremely supportive if you need guidance through taxes of any sort or help related to it. When there is a change in labor regulation, they review it and share insights on it, how and when it will affect you and provide training on it.

They have also implemented more and more things to work with in terms of benefits and compensations making every time easier to have everything concentrated on the same place. Review collected by and hosted on G2.com.

Miriam M.

Small-Business (50 or fewer emp.)

10/28/2024

"Runa a great support for HR management"

5/5

What do you like best about Runa?

Very simple tool to use and direct connection with the IMSS. Review collected by and hosted on G2.com.

What do you dislike about Runa?

The bank dispersion file with BBVA and the incident log are the main areas of opportunity we have found. Review collected by and hosted on G2.com.

Recommendations to others considering Runa:

I recommend you try it, it will be very beneficial for your company. Review collected by and hosted on G2.com.

What problems is Runa solving and how is that benefiting you?

With Runa, we have saved a lot of time and effort in managing personnel and payroll. With its tools like vacation and leave control; how practical and simple it is to prepare payrolls, severance payments, and make calculations. Also, with a couple of clicks, you send employee movements to the IMSS. It's a great tool! I completely recommend it! Review collected by and hosted on G2.com.

Karen U.

Mid-Market (51-1000 emp.)

10/28/2024

"The best option for payroll control, recording, and payment"

5/5

What do you like best about Runa?

The automatic calculation of salaries, taxes, deductions, and benefits, considering the latest tax reforms; the stamping of electronic payroll receipts (CFDI) valid before the SAT; the generation of reports for analysis, accounting records, and decision-making; and the security of employee information. Review collected by and hosted on G2.com.

What do you dislike about Runa?

It would be ideal to be able to make the payroll payment directly. Review collected by and hosted on G2.com.

Maria Fernanda C.

Mid-Market (51-1000 emp.)

7/2/2024

"The simplest way to process your payroll"

5/5

What do you like best about Runa?

In addition to having your payroll ready in 4 steps and reducing the time spent, I want to acknowledge the work of the Customer Success area, who provide you with excellent support at all times. I also want to recognize the payroll service area, who resolve all your questions and guide you to ensure everything is OK with your payrolls. Review collected by and hosted on G2.com.

What do you dislike about Runa?

I haven't found any disadvantages yet, but I would like it if surveys on NOM-035 and Telework could be conducted from the platform. Review collected by and hosted on G2.com.

Recommendations to others considering Runa:

It is a simple way to carry out Personnel Management, from day 1 when you decide to implement Runa in your company, you will be accompanied by a team of experts who will guide you to make the transition very easy. At La Haus, we are very satisfied with Runa. Review collected by and hosted on G2.com.

What problems is Runa solving and how is that benefiting you?

By having a provider that processed our payroll, the response times were longer, and since we started using Runa, we can expedite the payroll calculation, as well as severance and settlements. Review collected by and hosted on G2.com.

Elvia L.

Small-Business (50 or fewer emp.)

11/11/2024

"Always accessible"

4.5/5

What do you like best about Runa?

There is always someone from support to help you. Review collected by and hosted on G2.com.

What do you dislike about Runa?

That the name of the collaborators is in alphabetical order by first name and for me it is not very helpful, I would prefer it to be by collaborator number. Review collected by and hosted on G2.com.

Recommendations to others considering Runa:

It greatly facilitates the payroll process for human resources. Review collected by and hosted on G2.com.

What problems is Runa solving and how is that benefiting you?

Sometimes I have had doubts and needed clarifications, and there is always someone from support or the payroll team helping me and resolving the doubts, as well as constant update and training webinars that are of interest and a great help. Review collected by and hosted on G2.com.

Santiago S.

Sr. People Manager

Mid-Market (51-1000 emp.)

10/28/2024

"+6 Years working with Runa"

4.5/5

What do you like best about Runa?

The simplicity in the operations and cost-effective Review collected by and hosted on G2.com.

What do you dislike about Runa?

Sometimes it may present bugs, but they are rapidly fixed by the support team Review collected by and hosted on G2.com.

Recommendations to others considering Runa:

Use subgroups and payroll concepts to organize your day to day movements Review collected by and hosted on G2.com.

What problems is Runa solving and how is that benefiting you?

I've been working with Runa for the last +6 years and I'm very happy with the product. They offer a great solution for payroll in México. I recommend joining one of their webinars to learn more about the platform and downloading all available templates and documents related to payroll. Review collected by and hosted on G2.com.

Luis F. G.

Chief Operating Officer & Partner

Small-Business (50 or fewer emp.)

8/5/2024

"Excellent application for Payroll in Mexico"

5/5

What do you like best about Runa?

It is easy to use and they are always updating us with valuable content to learn how to use the platform and as support for the calculation of employer obligations. Review collected by and hosted on G2.com.

What do you dislike about Runa?

There is nothing I dislike about the platform, there are only areas of opportunity to improve the product they offer, such as the scope of other benefits and perhaps adding greater functionality in human resources management. Review collected by and hosted on G2.com.

Recommendations to others considering Runa:

It is a great product and they offer excellent customer service, I highly recommend it. Review collected by and hosted on G2.com.

What problems is Runa solving and how is that benefiting you?

Runa is a great option for companies looking to keep a record of their employees, payroll preparation and distribution, and it has also helped us offer other benefits to our staff such as major medical expense insurance and payroll advances. Review collected by and hosted on G2.com.