Best Repair Shop Software

How Many Repair Shop Software Products Does G2 Track?

Total Products under this Category: 94

Category Stats (Nov 2026)

  • Average Rating: 4.55/5 (↑0.04 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: RepairDesk (+0.83%) - Among all products in this category, RepairDesk recorded the largest rating increase compared to last month

Last updated: November 12, 2026

How Does G2 Rank Repair Shop Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 400+ Authentic Reviews
  • 94+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Repair Shop Software

G2 Grid® for Repair Shop Software plotting products by satisfaction and market presence

Highlighted products: RepairDesk, RepairShopr, Kickserv, Fixitize, Orderry, and mHelpDesk.

Underlying data: [Grid® JSON](https://www.g2.com/categories/repair-shop/grids.json?focus%5B%5D=repairdesk-repairdesk&focus%5B%5D=repairshopr&focus%5B%5D=kickserv&focus%5B%5D=fixitize&focus%5B%5D=orderry&focus%5B%5D=mhelpdesk)

RepairDesk

RepairDesk is a modern repair shop management software designed to automate operations for single-store, multi-store, franchise, and mail-in repair depot businesses. This highly customizable software serves many industry verticals including cell phone, computer, drone, electronic, watch & jewelry, shoe, small engine repairs, wireless repair, bike repair, and more. Start using RepairDesk today to effortlessly track repair jobs, manage inventory, order stock, and streamline your repair store operations.

Average Rating: 4.7/5.0

Total Reviews: 43

How Do G2 Users Rate RepairDesk?

  • Ease of Use: 9.0/10 (Category avg: 9.1/10)
  • Quality of Support: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind RepairDesk?

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Retail, Consumer Electronics
  • Company Size: 86% Small, 7% Medium

What Do G2 Reviewers Say About RepairDesk?

AI-generated summary from verified user reviews

Pros
  • Users love the fully featured system of RepairDesk, enhancing their repair setup and overall business efficiency.
  • Users love the cloud-based system of RepairDesk, appreciating its comprehensive features for enhancing business operations.
  • Users praise the excellent customer support from RepairDesk, enhancing their overall experience and satisfaction.
  • Users value the customization options of RepairDesk, appreciating its robust cross-platform integration and excellent support.
  • Users find RepairDesk to be intuitively easy to navigate, making it a top choice for their workplace needs.
Cons
  • Users find the process complexity of RepairDesk demanding, requiring extensive training and experiencing lag issues.
  • Users find the setup difficult, especially beginners, as it requires significant time and can include technical glitches.
  • Users experience slow performance with RepairDesk, requiring extensive training and facing lagging issues during use.
  • Users face technical issues during setup and usage, though fixes are generally provided within a week.
  • Users find the navigation cumbersome, requiring multiple clicks for repairs, diminishing the overall user-friendliness of RepairDesk.

What Are Recent G2 Reviews of RepairDesk?

What Are G2 Users Discussing About RepairDesk?

RepairShopr

With essentials like POS, CRM, ticketing, and integrated billing, plus powerful extras like built-in marketing and reporting tools, RepairShopr is the most complete repair shop business platform available. Check out our video to learn more: https://youtu.be/1qLuy3-JUIE

Average Rating: 4.6/5.0

Total Reviews: 26

How Do G2 Users Rate RepairShopr?

  • Ease of Use: 8.8/10 (Category avg: 9.1/10)
  • Quality of Support: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind RepairShopr?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 85% Small, 11% Medium

What Are Recent G2 Reviews of RepairShopr?

What Are G2 Users Discussing About RepairShopr?

Kickserv

Kickserv provides an approachable and affordable way for service companies to manage leads, schedule and manage jobs, estimates, invoices and payments from anywhere. Trusted by professionals since 2006, our user interface is easy to use and easy to learn. Mobile applications for iOS and Android and integration with QuickBooks are included with all plans. World class support so you don’t have to go it alone. This is service made simple.

Average Rating: 4.5/5.0

Total Reviews: 182

How Do G2 Users Rate Kickserv?

  • Ease of Use: 8.9/10 (Category avg: 9.1/10)
  • Quality of Support: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Kickserv?

  • Seller: EverCommerce
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Denver, Colorado
  • LinkedIn® Page: www.linkedin.com
    1,613 employees on LinkedIn®
  • Ownership: NASDAQ: EVCM

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Construction, Consumer Services
  • Company Size: 85% Small, 15% Medium

What Do G2 Reviewers Say About Kickserv?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Kickserv, enhancing their experience in managing time and work orders.
  • Users value the ease of scheduling with Kickserv, which improves efficiency and customer service support is exceptional.
  • Users praise the exceptional customer support of Kickserv, appreciating quick help and effective solutions for their needs.
  • Users love the ease of scheduling with Kickserv, enhancing their service management and customer interactions.
  • Users value the effective client management features of Kickserv for enhancing service operations and customer satisfaction.
Cons
  • Users find the mobile app hard to work with, noting restrictions and difficulties that impact usability.
  • Users face scheduling issues with Kickserv, struggling to navigate the calendar when it becomes cluttered.
  • Users find the calendar navigation cumbersome as it lacks an option to directly return to previous weeks.
  • Users note the limited functionality of Kickserv, particularly regarding mobile app capabilities and employee interaction.
  • Users are frustrated by the higher subscription rate required to enable external payment features in Kickserv.

What Are Recent G2 Reviews of Kickserv?

What Are G2 Users Discussing About Kickserv?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works
Connect G2 to ChatGPTConnect G2 to Claude

Fixitize

Fixitize is a cloud repair shop management platform that helps mobile, computer, and electronics repair businesses manage tickets, customers, inventory, scheduling, and invoicing in one place. Fixitize brings together everything a modern repair shop needs to operate smoothly. Shops can create and manage repair tickets, assign technicians, update job progress, send customer notifications, and track diagnostics in one clear workflow. The platform also includes inventory and parts management, allowing teams to monitor stock levels, update pricing, manage suppliers, and stay ahead of shortages. Fixitize supports quotes, invoices, payments, expenses, and income tracking so owners always know where the business stands financially. Multi-location shops can view performance across all branches, track technician productivity, manage employee schedules, and monitor KPIs from a central dashboard. Our focus is on simplicity, reliability, and helping repair businesses save time. Whether you repair phones, computers, consoles, or other electronics, Fixitize gives you the tools to deliver better service, stay organized, and grow with confidence.

Average Rating: 4.9/5.0

Total Reviews: 13

How Do G2 Users Rate Fixitize?

  • Ease of Use: 9.7/10 (Category avg: 9.1/10)
  • Quality of Support: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Fixitize?

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Computer Hardware
  • Company Size: 92% Small, 8% Large

What Are Recent G2 Reviews of Fixitize?

Orderry

Orderry helps automate common operations, such as Jobs & Repair Processing, Sales, CRM, Inventory Management, Asset Tracking, Finance, Payroll, Analytics. You can manage jobs both in-store and on-site. In the Work Orders app, field techs process and close work orders, add photos & comments and accept payments on the go. In the Business Insights app, managers track KPIs and control employees.

Average Rating: 4.4/5.0

Total Reviews: 15

How Do G2 Users Rate Orderry?

  • Ease of Use: 8.8/10 (Category avg: 9.1/10)
  • Quality of Support: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Orderry?

  • Seller: Orderry
  • Year Founded: 2013
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    69 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 100% Small

What Are Recent G2 Reviews of Orderry?

mHelpDesk

Win more jobs with mhelpDesk. Get organized and grow your business with mHelpDesk. 10,000+ businesses have already made the switch.

Average Rating: 4.0/5.0

Total Reviews: 131

How Do G2 Users Rate mHelpDesk?

  • Ease of Use: 8.2/10 (Category avg: 9.1/10)
  • Quality of Support: 8.2/10 (Category avg: 8.8/10)

Who Is the Company Behind mHelpDesk?

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Education Management
  • Company Size: 44% Small, 34% Medium

What Do G2 Reviewers Say About mHelpDesk?

AI-generated summary from verified user reviews

Pros
  • Users find mHelpDesk to be very easy to use, which significantly enhances their overall experience.
  • Users find mHelpDesk to be very easy to use, enhancing their overall satisfaction with the product.
Cons
  • Users experience feature limitations with mHelpDesk, including inadequate integration and poor support affecting usability.
  • Users report integration issues with mHelpDesk, leading to dissatisfaction and challenges in utilizing its full potential.
  • Users are frustrated by the lack of features and poor integration with other tools in mHelpDesk.
  • Users experience poor customer support with mHelpDesk, leading to frustrating challenges in resolving issues.
  • Users express frustration with poor support, which significantly impacts their experience with mHelpDesk.

What Are Recent G2 Reviews of mHelpDesk?

What Are G2 Users Discussing About mHelpDesk?

CRMJIO – Smart Billing & Repair Shop Management Software

CRMJIO is a cloud-based repair shop management and billing software designed for service and repair businesses. It helps repair shops manage job sheets, customer relationships, invoicing, inventory, technicians, and payments from a single dashboard. CRMJIO automates repair tracking, customer notifications, and business reporting, enabling service centers to improve efficiency, reduce manual work, and grow faster using modern SaaS technology.

Average Rating: 5.0/5.0

Total Reviews: 4

Who Is the Company Behind CRMJIO – Smart Billing & Repair Shop Management Software?

  • Seller: CRMJIO
  • Year Founded: 2019
  • HQ Location: Delhi, IN
  • LinkedIn® Page: linkedin.com
    1 employees on LinkedIn®
  • Ownership: UR Heaven Space Pvt Ltd
  • Phone: +918076760462

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Are Recent G2 Reviews of CRMJIO – Smart Billing & Repair Shop Management Software?

BytePhase

BytePhase is all-in-one, cloud-based repair shop management software for mobile, computer, electronics, appliance and other repair businesses, used by 2,000+ repair businesses in 32+ countries. It replaces paper job cards and spreadsheets with fast repair tickets, device and warranty tracking, real-time parts inventory with barcodes, quotations with customer approval, invoices and payments, and automatic customer updates on WhatsApp, SMS and email. What's new: - Multiple businesses in one account: bill under several business names from one login, each with its own tax/GST number, logo, invoice numbering, bank details, terms and stock. Switch from the header and report across all of them. - Native iOS app for iPhone and iPad, alongside Android and the web, with no per-device fee. - White label on your own domain (paid add-on): your logo, colours and web address on the app, customer portal and notifications. - 19+ integrations, including WhatsApp, QuickBooks, Xero, Zapier, n8n, Microsoft 365, Google Calendar, Mailchimp, Twilio, Meta Lead Ads, WordPress, Typeform and Jotform. Also built in: OTP-verified delivery, self check-in, a customer portal, digital signatures, AMC contracts, rentals, pickup & drop, technician assignment and commissions, plus multi-branch management on Enterprise. Available in 8 languages. Start with a 15-day free trial.

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate BytePhase?

  • Ease of Use: 10.0/10 (Category avg: 9.1/10)
  • Quality of Support: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind BytePhase?

  • Seller: Bytephase Technologies Pvt Ltd
  • Year Founded: 2020
  • HQ Location: Office 402, Speciality Business Centre, 4th Floor, Moze College Road, Balewadi, Pune 411045, Maharashtra, India
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of BytePhase?

Fixably

Fixably is a cloud-based service management software that helps you automate repair processes. We automate 80% of the repair workflow so that you can reduce your turnaround times, improve service experience, and increase customer satisfaction levels. Our smart workflows, based on millions of repairs logged in our system, help you manage repairs efficiently. Apple authorized providers will have the additional benefit of GSX (Global Service Exchange) API integration. Handle logistics, inventory, payments, and more on a centralized platform, saving time on each. Your managers can set up customizable workflows, track repairs, and use the auto-fill functionality to enter data. Fixably allows technicians to communicate with customers via emails or text messages, and manage service contracts with a few clicks. Gain insights into client and third-party orders through customizable reports. Organizations can monitor revenue and the number of received or closed repairs daily, weekly, and monthly via real-time reporting dashboards. Service professionals can manage POP, CLC, WCR, and other files, automatically generate purchase invoices, and translate customer documents into multiple languages. Businesses can also create white-label self-service portals, enabling customers to access communications and payment details at any time. Our point-of-sale (POS) is designed for repair and service providers and integrates seamlessly with repair management. Stay efficient with data import/export, purchase ledger automation, SMS gateway, robotic workflows, and more.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate Fixably?

  • Ease of Use: 8.3/10 (Category avg: 9.1/10)
  • Quality of Support: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Fixably?

  • Seller: Fixably
  • Year Founded: 2015
  • HQ Location: Helsinki, FI
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Fixably?

What Are G2 Users Discussing About Fixably?

GarageBox

GarageBox is a powerful, AI-driven all-in-one garage management software designed to transform how auto repair shops, detailing studios, and various other service centres operate. By streamlining every aspect of the business, GarageBox helps owners move from operational chaos to total clarity, boosting efficiency, customer engagement, and profitability. The software is built to be scalable, serving small workshops and large, multi-location chains with equal effectiveness. GarageBox offers a comprehensive set of features to transform how you run your shop: 1. Online Booking and Scheduling Allow customers to book appointments 24/7, with a clear, easy-to-manage digital calendar for your team. 2. Digital Job Cards Create and manage jobs from one central hub. Keep track of every repair, from start to finish. 3. Digital Authorisations Send quotes and get approval for work directly from customers via text or email, eliminating delays and paperwork. 4. Vehicle Inspection Reports Perform detailed digital inspections with photos and notes, then share them instantly with customers for full transparency. 5. Inventory Management Easily track parts, manage stock levels, and automate purchase orders to ensure you always have what you need. 6. Employee Management A built-in time clock and productivity tools help you monitor your team's performance and track labor hours accurately. 7. Customer Relationship Management Send automated service reminders and targeted marketing campaigns to keep your customers engaged. 8. GarageBox for Techs App Give your technicians a mobile app to access job details, log time, and stay connected while on the shop floor. Using a system like GarageBox delivers powerful advantages that impact every part of your business: 1. Boosted Efficiency and Time Savings Automate repetitive tasks like scheduling and invoicing, freeing up your time to focus on what matters most: serving your customers. 2. Increased Revenue and Profitability Stop losing money on lost parts or inefficient processes. By giving you clear visibility into your inventory and costs, garage management software helps you identify opportunities to increase your profits. 3. Enhanced Customer Trust and Loyalty Keep customers informed with automated updates, digital inspection reports, and service reminders. This transparency builds confidence and encourages repeat business. 4. Better Financial Control With powerful reporting and analytics, you can track revenue, monitor technician performance, and understand your business health at a glance. Make smarter, data-driven decisions that drive growth.

Average Rating: 4.8/5.0

Total Reviews: 5

How Do G2 Users Rate GarageBox?

  • Ease of Use: 9.7/10 (Category avg: 9.1/10)
  • Quality of Support: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind GarageBox?

Who Uses This Product?

  • Top Industries: Automotive
  • Company Size: 100% Small

What Do G2 Reviewers Say About GarageBox?

AI-generated summary from verified user reviews

Pros
  • Users find GarageBox incredibly user-friendly, enhancing daily operations and making management simple and efficient.
  • Users value the user-friendly interface and comprehensive features of GarageBox, enhancing garage management and customer communication.
  • Users value the cloud accessibility of GarageBox, enabling efficient management and real-time updates from anywhere.
  • Users value the effective communication features of GarageBox, enhancing customer interaction and satisfaction significantly.
  • Users value the improved customer communication from GarageBox, enhancing operational efficiency and professionalism in service delivery.
Cons
  • Users feel the inventory management in GarageBox needs improvement compared to existing solutions on the market.
  • Users feel that HR management is lacking in GarageBox, particularly in leaves and incentives management features.
  • Users feel that scheduling issues in GarageBox hinder effective HR management compared to other market solutions.

What Are Recent G2 Reviews of GarageBox?

MSF Connect

MSF Connect is a high-performance, cloud-based management platform designed specifically for electronics repair shops and technical workspaces. It streamlines inventory management, work order tracking, and public catalog generation. Built with a mobile-first, zero-dependency architecture, it allows technicians to capture device conditions natively from their smartphone cameras, ensuring lightning-fast load times and seamless field operations regardless of network quality.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate MSF Connect?

  • Ease of Use: 10.0/10 (Category avg: 9.1/10)
  • Quality of Support: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind MSF Connect?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of MSF Connect?

MyGadgetRepairs

MyGadgetRepairs (MGR) is a comprehensive, cloud-based management software tailored specifically for repair shops of various types, including cell phone repair shops, computer repair centers, and multi-location service providers. Designed to streamline operations, MGR integrates a multitude of functionalities into a single platform, enabling businesses to manage repair ticketing, invoicing, inventory, point of sale (POS), customer relationship management (CRM), and more. One of the core features of MGR is its Repair & Ticketing Management system. This module allows repair businesses to create, assign, track, and manage repair tickets efficiently. Advanced workflows facilitate seamless operations by considering technician availability, automating customer notifications, and providing key performance indicators (KPIs) and reporting tools. The system also supports invoicing and recurring invoices, ensuring that financial transactions are handled smoothly. The Point of Sale (POS/EPOS) system within MGR is designed to manage retail operations with ease and efficiency. Whether operating a single retail shop or a chain of high-volume stores, the POS system offers comprehensive reporting and management tools to handle sales transactions effectively. Inventory management is another robust component of MGR. The system enables businesses to manage stock levels, suppliers, warranties, serialized items, purchase orders, barcodes, and multi-location warehouses effortlessly. Automation and real-time analytics ensure that inventory data is accurate and up-to-date, reducing the likelihood of stock discrepancies. MGR also offers an Invoicing/Recurring Invoicing Module that caters to the financial needs of repair businesses and retail stores. This module supports the creation of invoices, recurring invoices for business contracts, and includes payment links in invoice emails, SMS, and on the customer portal, facilitating prompt payments from clients. To enhance customer engagement, MGR includes a Customer & CRM module. This feature provides tools to manage relationships with existing customers efficiently and helps identify new leads and prospects. Powerful customer management and search functionalities ensure that the entire customer database is instantly accessible from anywhere. Marketing Campaigns within MGR allow businesses to stay in touch with their customers automatically. This tool has been reported by users to bring in new business consistently, with many stating that the "Marketing Campaigns" feature alone more than pays for the cost of the software. The Customer Loyalty Program is a robust feature designed to foster enduring customer loyalty and deeper engagement. It serves as a compelling marketing asset, not only strengthening existing relationships but also attracting new patrons to the brand. MGR's Customer Portal empowers customers by providing them with a centralized platform to access information related to their repairs. This feature facilitates customer engagement and improves satisfaction by allowing customers to interact with the company at their convenience. The software also includes a Purchase Order Module, enabling businesses to track and manage purchase orders efficiently. This module ensures that purchase requisitions are automatically created, streamlining the procurement process. Project Management tools within MGR allow businesses to streamline project management, task organization, and client management effortlessly in a single unified platform. Equipped with a comprehensive array of features, this module ensures that work is consistently delivered on time and within budget. MGR offers extensive third-party integrations, connecting with over 100 applications and services. These integrations include accounting software like QuickBooks and Sage, communication tools like Twilio and WhatsApp, and shipping services like UPS and ShipStation. Such integrations enhance the functionality of MGR, allowing businesses to connect the tools they rely on seamlessly. In summary, MyGadgetRepairs is a versatile and user-friendly platform that consolidates essential business operations into a single, cohesive system. Its extensive range of features and integrations makes it a valuable tool for repair shops aiming to enhance efficiency, improve customer relationships, and drive business growth.

Average Rating: 4.3/5.0

Total Reviews: 2

How Do G2 Users Rate MyGadgetRepairs?

  • Ease of Use: 10.0/10 (Category avg: 9.1/10)
  • Quality of Support: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind MyGadgetRepairs?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of MyGadgetRepairs?

Repair Pilot

Repair Pilot is a customizable designed to track repair orders, manage customers and jobs, print labels, upload images and signatures.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate Repair Pilot?

  • Ease of Use: 9.2/10 (Category avg: 9.1/10)
  • Quality of Support: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Repair Pilot?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Repair Pilot?

What Are G2 Users Discussing About Repair Pilot?

RepairQ

A comprehensive point of sale, repair tracking, and business management solution developed for the retail repair industry. RepairQ focuses on automating your daily operations and is constantly adding features and qualified integrated partners. RepairQ offers Point of Sale, Ticket and Repair Tracking, Inventory Management, Enhanced Customer Relationship Management, Business Intelligence reporting, and so much more. Start a free trial of RepairQ today or signup for only $75 a month!

Average Rating: 3.8/5.0

Total Reviews: 4

How Do G2 Users Rate RepairQ?

  • Ease of Use: 7.5/10 (Category avg: 9.1/10)
  • Quality of Support: 7.5/10 (Category avg: 8.8/10)

Who Is the Company Behind RepairQ?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of RepairQ?

What Are G2 Users Discussing About RepairQ?

Service ME

ServiceMe is repair shop management software for small service businesses. Track jobs, manage parts, send customer updates, and get paid. All in one place, for less than you pay for lunch.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Service ME?

  • Ease of Use: 10.0/10 (Category avg: 9.1/10)
  • Quality of Support: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Service ME?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Service ME?

Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated October 3, 2024