Best Repair Shop Software

How Many Repair Shop Software Products Does G2 Track?

Total Products under this Category: 88

Category Stats (Sep 2026)

  • Average Rating: 4.51/5 (↑0.04 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Repair Pilot (+5.56%) - Among all products in this category, Repair Pilot recorded the largest rating increase compared to last month

Last updated: September 29, 2026

How Does G2 Rank Repair Shop Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 400+ Authentic Reviews
  • 88+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Repair Shop Software

G2 Grid® for Repair Shop Software plotting products by satisfaction and market presence

Highlighted products: RepairDesk, RepairShopr, Kickserv, Fixitize, Orderry, and mHelpDesk.

Underlying data: [Grid® JSON](https://www.g2.com/categories/repair-shop/grids.json?focus%5B%5D=repairdesk-repairdesk&focus%5B%5D=repairshopr&focus%5B%5D=kickserv&focus%5B%5D=fixitize&focus%5B%5D=orderry&focus%5B%5D=mhelpdesk)

RepairDesk

RepairDesk is a modern repair shop management software designed to automate operations for single-store, multi-store, franchise, and mail-in repair depot businesses. This highly customizable software serves many industry verticals including cell phone, computer, drone, electronic, watch & jewelry, shoe, small engine repairs, wireless repair, bike repair, and more. Start using RepairDesk today to effortlessly track repair jobs, manage inventory, order stock, and streamline your repair store operations.

Average Rating: 4.6/5.0

Total Reviews: 29

How Do G2 Users Rate RepairDesk?

  • Ease of Use: 8.9/10 (Category avg: 9.0/10)
  • Quality of Support: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind RepairDesk?

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 83% Small, 7% Medium

What Do G2 Reviewers Say About RepairDesk?

AI-generated summary from verified user reviews

Pros
  • Users laud RepairDesk for its fully featured business management system, enhancing their repair setup and overall service.
  • Users love RepairDesk for its awesome cloud-based POS system, enhancing their repair setups and overall business efficiency.
  • Users commend the excellent customer support of RepairDesk, enhancing their overall experience with the product.
  • Users commend the customization options of RepairDesk, benefiting from its seamless cross-platform integration.
  • Users value the intuitive user interface of RepairDesk, making it easy to navigate and efficient to use.
Cons
  • Users find the process complexity of RepairDesk requires extensive training and can be frustratingly slow at times.
  • Users experience difficulties with setup, especially beginners, as it can be time-consuming and tricky.
  • Users experience slow performance with RepairDesk, facing challenges with lengthy training and awkward lagging issues.
  • Users experience technical issues during setup and use, though fixes are typically addressed within a week.
  • Users find the multiple clicks required for repairs frustrating, impacting the overall user-friendliness of RepairDesk.

What Are Recent G2 Reviews of RepairDesk?

What Are G2 Users Discussing About RepairDesk?

RepairShopr

With essentials like POS, CRM, ticketing, and integrated billing, plus powerful extras like built-in marketing and reporting tools, RepairShopr is the most complete repair shop business platform available. Check out our video to learn more: https://youtu.be/1qLuy3-JUIE

Average Rating: 4.6/5.0

Total Reviews: 26

How Do G2 Users Rate RepairShopr?

  • Ease of Use: 8.8/10 (Category avg: 9.0/10)
  • Quality of Support: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind RepairShopr?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 85% Small, 11% Medium

What Are Recent G2 Reviews of RepairShopr?

What Are G2 Users Discussing About RepairShopr?

Kickserv

Kickserv provides an approachable and affordable way for service companies to manage leads, schedule and manage jobs, estimates, invoices and payments from anywhere. Trusted by professionals since 2006, our user interface is easy to use and easy to learn. Mobile applications for iOS and Android and integration with QuickBooks are included with all plans. World class support so you don’t have to go it alone. This is service made simple.

Average Rating: 4.5/5.0

Total Reviews: 178

How Do G2 Users Rate Kickserv?

  • Ease of Use: 8.9/10 (Category avg: 9.0/10)
  • Quality of Support: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Kickserv?

  • Seller: EverCommerce
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Denver, US
  • LinkedIn® Page: www.linkedin.com
    1,613 employees on LinkedIn®
  • Ownership: NASDAQ: EVCM

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Construction, Consumer Services
  • Company Size: 85% Small, 15% Medium

What Do G2 Reviewers Say About Kickserv?

AI-generated summary from verified user reviews

Pros
  • Users find Kickserv to have an easy-to-use interface, making scheduling and workflow management simple and organized.
  • Users praise the easy and efficient scheduling management of Kickserv, enhancing organization and follow-up capabilities.
  • Users praise the outstanding customer service of Kickserv, consistently impressed by their responsiveness and support.
  • Users love the easy scheduling features of Kickserv, allowing for seamless management of various services and appointments.
  • Users value the exceptional client management in Kickserv, enhancing project visibility and customer satisfaction effortlessly.
Cons
  • Users find the mobile app limitations challenging, wishing for improved functionality and user-friendly features.
  • Users face scheduling issues in Kickserv, finding it cumbersome to navigate and sync their calendars effectively.
  • Users find the calendar navigation cumbersome, making it difficult to manage and view previous weeks efficiently.
  • Users note limited functionality in Kickserv, especially on mobile apps, which affects user interaction and experience.
  • Users dislike the higher subscription rates required for adding external payment features, limiting accessibility and functionality.

What Are Recent G2 Reviews of Kickserv?

What Are G2 Users Discussing About Kickserv?

Fixitize

Fixitize is a cloud repair shop management platform that helps mobile, computer, and electronics repair businesses manage tickets, customers, inventory, scheduling, and invoicing in one place. Fixitize brings together everything a modern repair shop needs to operate smoothly. Shops can create and manage repair tickets, assign technicians, update job progress, send customer notifications, and track diagnostics in one clear workflow. The platform also includes inventory and parts management, allowing teams to monitor stock levels, update pricing, manage suppliers, and stay ahead of shortages. Fixitize supports quotes, invoices, payments, expenses, and income tracking so owners always know where the business stands financially. Multi-location shops can view performance across all branches, track technician productivity, manage employee schedules, and monitor KPIs from a central dashboard. Our focus is on simplicity, reliability, and helping repair businesses save time. Whether you repair phones, computers, consoles, or other electronics, Fixitize gives you the tools to deliver better service, stay organized, and grow with confidence.

Average Rating: 4.9/5.0

Total Reviews: 11

How Do G2 Users Rate Fixitize?

  • Ease of Use: 9.7/10 (Category avg: 9.0/10)
  • Quality of Support: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Fixitize?

Who Uses This Product?

  • Who Uses This: Owner
  • Company Size: 91% Small, 9% Large

What Are Recent G2 Reviews of Fixitize?

Orderry

Orderry helps automate common operations, such as Jobs & Repair Processing, Sales, CRM, Inventory Management, Asset Tracking, Finance, Payroll, Analytics. You can manage jobs both in-store and on-site. In the Work Orders app, field techs process and close work orders, add photos & comments and accept payments on the go. In the Business Insights app, managers track KPIs and control employees.

Average Rating: 4.4/5.0

Total Reviews: 15

How Do G2 Users Rate Orderry?

  • Ease of Use: 8.8/10 (Category avg: 9.0/10)
  • Quality of Support: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Orderry?

  • Seller: Orderry
  • Year Founded: 2013
  • HQ Location: London, London
  • Twitter: @Orderry1
    3 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    69 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 100% Small

What Are Recent G2 Reviews of Orderry?

mHelpDesk

Win more jobs with mhelpDesk. Get organized and grow your business with mHelpDesk. 10,000+ businesses have already made the switch.

Average Rating: 4.0/5.0

Total Reviews: 131

How Do G2 Users Rate mHelpDesk?

  • Ease of Use: 8.2/10 (Category avg: 9.0/10)
  • Quality of Support: 8.2/10 (Category avg: 8.7/10)

Who Is the Company Behind mHelpDesk?

  • Seller: mHelpDesk
  • HQ Location: Fairfax, VA
  • Twitter: @mHelpDesk
    1,448 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    18 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Education Management
  • Company Size: 44% Small, 34% Medium

What Do G2 Reviewers Say About mHelpDesk?

AI-generated summary from verified user reviews

Pros
  • Users find mHelpDesk to be very easy to use, enhancing their overall experience and satisfaction.
  • Users find mHelpDesk to be very easy to use, enhancing their overall satisfaction with the product.
Cons
  • Users report feature limitations in mHelpDesk, citing a lack of integration and inadequate support as drawbacks.
  • Users frequently face integration issues with mHelpDesk, limiting its functionality and causing frustration with support.
  • Users lament the missing features in mHelpDesk, impacting productivity and integration with other tools.
  • Users often experience poor customer support that hinders their overall satisfaction and productivity with mHelpDesk.
  • Users express frustration with the poor support provided by mHelpDesk, impacting their overall user experience.

What Are Recent G2 Reviews of mHelpDesk?

What Are G2 Users Discussing About mHelpDesk?

CRMJIO – Smart Billing & Repair Shop Management Software

CRMJIO is a cloud-based repair shop management and billing software designed for service and repair businesses. It helps repair shops manage job sheets, customer relationships, invoicing, inventory, technicians, and payments from a single dashboard. CRMJIO automates repair tracking, customer notifications, and business reporting, enabling service centers to improve efficiency, reduce manual work, and grow faster using modern SaaS technology.

Average Rating: 5.0/5.0

Total Reviews: 4

Who Is the Company Behind CRMJIO – Smart Billing & Repair Shop Management Software?

  • Seller: CRMJIO
  • Year Founded: 2019
  • HQ Location: Delhi, IN
  • Twitter: @CRMJIOCOM
  • LinkedIn® Page: linkedin.com
    1 employees on LinkedIn®
  • Ownership: UR Heaven Space Pvt Ltd

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Are Recent G2 Reviews of CRMJIO – Smart Billing & Repair Shop Management Software?

BytePhase

BytePhase is a secure, all-in-one CRM platform built specifically for repair businesses to streamline operations, automate workflows, and deliver exceptional customer experiences. Designed for global accessibility, BytePhase supports multiple languages and is accessible via web and mobile apps. It offers powerful features such as self check-in, job assignment, OTP-based deliveries, customer and employee portals, digital signatures, and real-time status updates. Integrated with Razorpay for seamless payments and Twilio for automated SMS communication, BytePhase simplifies every step from job intake to invoicing. Businesses can manage inventory, schedule pickups and drops, generate quotes and invoices, and monitor performance through intuitive dashboards. With built-in data isolation, audit tracking, and scalable configurations, BytePhase ensures privacy, compliance, and adaptability for repair businesses of all sizes.

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate BytePhase?

  • Ease of Use: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind BytePhase?

  • Seller: Bytephase Technologies Pvt Ltd
  • Year Founded: 2020
  • HQ Location: Office 402, Speciality Business Centre, 4th Floor, Moze College Road, Balewadi, Pune 411045, Maharashtra, India
  • Twitter: @bytephase
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of BytePhase?

Fixably

Fixably is a cloud-based service management software that helps you automate repair processes. We automate 80% of the repair workflow so that you can reduce your turnaround times, improve service experience, and increase customer satisfaction levels. Our smart workflows, based on millions of repairs logged in our system, help you manage repairs efficiently. Apple authorized providers will have the additional benefit of GSX (Global Service Exchange) API integration. Handle logistics, inventory, payments, and more on a centralized platform, saving time on each. Your managers can set up customizable workflows, track repairs, and use the auto-fill functionality to enter data. Fixably allows technicians to communicate with customers via emails or text messages, and manage service contracts with a few clicks. Gain insights into client and third-party orders through customizable reports. Organizations can monitor revenue and the number of received or closed repairs daily, weekly, and monthly via real-time reporting dashboards. Service professionals can manage POP, CLC, WCR, and other files, automatically generate purchase invoices, and translate customer documents into multiple languages. Businesses can also create white-label self-service portals, enabling customers to access communications and payment details at any time. Our point-of-sale (POS) is designed for repair and service providers and integrates seamlessly with repair management. Stay efficient with data import/export, purchase ledger automation, SMS gateway, robotic workflows, and more.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate Fixably?

  • Ease of Use: 8.3/10 (Category avg: 9.0/10)
  • Quality of Support: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Fixably?

  • Seller: Fixably
  • Year Founded: 2015
  • HQ Location: Helsinki, FI
  • Twitter: @fixably
    47 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Fixably?

What Are G2 Users Discussing About Fixably?

GarageBox

GarageBox is a powerful, AI-driven all-in-one garage management software designed to transform how auto repair shops, detailing studios, and various other service centres operate. By streamlining every aspect of the business, GarageBox helps owners move from operational chaos to total clarity, boosting efficiency, customer engagement, and profitability. The software is built to be scalable, serving small workshops and large, multi-location chains with equal effectiveness. GarageBox offers a comprehensive set of features to transform how you run your shop: 1. Online Booking and Scheduling Allow customers to book appointments 24/7, with a clear, easy-to-manage digital calendar for your team. 2. Digital Job Cards Create and manage jobs from one central hub. Keep track of every repair, from start to finish. 3. Digital Authorisations Send quotes and get approval for work directly from customers via text or email, eliminating delays and paperwork. 4. Vehicle Inspection Reports Perform detailed digital inspections with photos and notes, then share them instantly with customers for full transparency. 5. Inventory Management Easily track parts, manage stock levels, and automate purchase orders to ensure you always have what you need. 6. Employee Management A built-in time clock and productivity tools help you monitor your team's performance and track labor hours accurately. 7. Customer Relationship Management Send automated service reminders and targeted marketing campaigns to keep your customers engaged. 8. GarageBox for Techs App Give your technicians a mobile app to access job details, log time, and stay connected while on the shop floor. Using a system like GarageBox delivers powerful advantages that impact every part of your business: 1. Boosted Efficiency and Time Savings Automate repetitive tasks like scheduling and invoicing, freeing up your time to focus on what matters most: serving your customers. 2. Increased Revenue and Profitability Stop losing money on lost parts or inefficient processes. By giving you clear visibility into your inventory and costs, garage management software helps you identify opportunities to increase your profits. 3. Enhanced Customer Trust and Loyalty Keep customers informed with automated updates, digital inspection reports, and service reminders. This transparency builds confidence and encourages repeat business. 4. Better Financial Control With powerful reporting and analytics, you can track revenue, monitor technician performance, and understand your business health at a glance. Make smarter, data-driven decisions that drive growth.

Average Rating: 4.8/5.0

Total Reviews: 5

How Do G2 Users Rate GarageBox?

  • Ease of Use: 9.7/10 (Category avg: 9.0/10)
  • Quality of Support: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind GarageBox?

Who Uses This Product?

  • Top Industries: Automotive
  • Company Size: 100% Small

What Do G2 Reviewers Say About GarageBox?

AI-generated summary from verified user reviews

Pros
  • Users find GarageBox incredibly user-friendly, enhancing daily operations and making management simple and efficient.
  • Users value the user-friendly interface and comprehensive features of GarageBox, enhancing garage management and customer communication.
  • Users value the cloud accessibility of GarageBox, enabling efficient management and real-time updates from anywhere.
  • Users value the effective communication features of GarageBox, enhancing customer interaction and satisfaction significantly.
  • Users value the improved customer communication from GarageBox, enhancing operational efficiency and professionalism in service delivery.
Cons
  • Users feel the inventory management in GarageBox needs improvement compared to existing solutions on the market.
  • Users feel that HR management is lacking in GarageBox, particularly in leaves and incentives management features.
  • Users feel that scheduling issues in GarageBox hinder effective HR management compared to other market solutions.

What Are Recent G2 Reviews of GarageBox?

MSF Connect

MSF Connect is a high-performance, cloud-based management platform designed specifically for electronics repair shops and technical workspaces. It streamlines inventory management, work order tracking, and public catalog generation. Built with a mobile-first, zero-dependency architecture, it allows technicians to capture device conditions natively from their smartphone cameras, ensuring lightning-fast load times and seamless field operations regardless of network quality.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate MSF Connect?

  • Ease of Use: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind MSF Connect?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of MSF Connect?

MyGadgetRepairs

MyGadgetRepairs is a repair shop that gives you invoicing, ticketing, point of sale, and recurring invoices.

Average Rating: 4.3/5.0

Total Reviews: 2

How Do G2 Users Rate MyGadgetRepairs?

  • Ease of Use: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind MyGadgetRepairs?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of MyGadgetRepairs?

Repair Pilot

Repair Pilot is a customizable designed to track repair orders, manage customers and jobs, print labels, upload images and signatures.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate Repair Pilot?

  • Ease of Use: 9.2/10 (Category avg: 9.0/10)
  • Quality of Support: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Repair Pilot?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Repair Pilot?

What Are G2 Users Discussing About Repair Pilot?

RepairQ

A comprehensive point of sale, repair tracking, and business management solution developed for the retail repair industry. RepairQ focuses on automating your daily operations and is constantly adding features and qualified integrated partners. RepairQ offers Point of Sale, Ticket and Repair Tracking, Inventory Management, Enhanced Customer Relationship Management, Business Intelligence reporting, and so much more. Start a free trial of RepairQ today or signup for only $75 a month!

Average Rating: 3.8/5.0

Total Reviews: 4

How Do G2 Users Rate RepairQ?

  • Ease of Use: 7.5/10 (Category avg: 9.0/10)
  • Quality of Support: 7.5/10 (Category avg: 8.7/10)

Who Is the Company Behind RepairQ?

  • Seller: ServiceCentral
  • Year Founded: 1991
  • HQ Location: Atlanta, GA
  • Twitter: @ServiceCentral
    83 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    34 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of RepairQ?

What Are G2 Users Discussing About RepairQ?

Stacks.Tech

Stackd is a technology-focused company aimed at automating businesses, particularly those involved in repairs, buybacks, and integrations. The company offers turnkey solutions to manage repair and buyback businesses, making it easier for clients to focus on growing their operations​. Stackd offers a variety of services including repair solutions, which cover aspects like lead management, CRM/POS, appointments, and ticketing. They also provide turnkey buyback business packages, custom application development for Apple and Android platforms, and specialized services like logo/ad design, marketing, and SEO​. One of the standout features of Stackd is its intuitive dashboard that allows users to organize and customize every aspect of their business. This includes customer tracking, which allows clients to monitor their order progress online​. The platforms offered by Stackd for repairs and buybacks share many common features. These include a comprehensive device catalog, single-click signup via Google/Facebook, full responsiveness across different screen sizes, social media integration, and analytics tracking. They also offer an appointment suite that syncs with Google Calendar, various price strategies, instant generation of shipping labels, custom templates for SMS, live chat, and email, and the ability to develop custom applications for both Android and iOS platforms​. The repair platform offers unique advantages like sending quotes via email/SMS to encourage customer conversions, offering custom quotes through price hiding, WhatsApp integrations, unlimited fields for customizations, and online payment collection with financing options. It also includes an interactive gamification widget to engage customers and keep the business fresh in their minds​. The buyback platform also offers its unique set of advantages. It has an AutoPrice feature that eliminates the need for spreadsheets or last-minute price checks. It also offers flexible catalog management, WhatsApp integrations, bonus systems to retain clients, SickW integrations to check and recheck IMEI statuses, and unlimited fields for customizations​. Lastly, Stackd also offers app development services. They can showcase a few existing apps or help you bring your app ideas to life and get them listed in the App Stores​.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Stacks.Tech?

  • Ease of Use: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Stacks.Tech?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Stacks.Tech?

AI-generated summary from verified user reviews

Pros
  • Users find Stacks.Tech to be exceptionally easy to use, with seamless deployment and attentive support enhancing their experience.
  • Users find the product lineup excellent for small and medium-sized businesses, fulfilling their needs comprehensively.
  • Users praise the seamless setup of Stacks.Tech, enjoying its ease of use for operational efficiency.
  • Users praise the timely software updates from Stacks.Tech, enhancing usability and operational efficiency.

What Are Recent G2 Reviews of Stacks.Tech?

Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated October 3, 2024