G2

Dave F.

Director of Human Resources

Mid-Market (51-1000 emp.)

2/3/2022

"All encompassing system for scheduling, field reporting, and invoicing"

4.5/5

What do you like best about mHelpDesk?

This program is not complicated for individuals who are not great with technology and It has an infinite number of customers you can add to the system. Review collected by and hosted on G2.com.

What do you dislike about mHelpDesk?

It is a little expensive, you cannot delete old users/staff from the system in the even they leave the business. Review collected by and hosted on G2.com.

Recommendations to others considering mHelpDesk:

This product is good if you have a large staff. The app functions well. Our favorite part of the system is the flow between adding a new customer, scheduling work, reporting work completed, generating an invoice, and then flowing straight into QuickBooks for accounting. Review collected by and hosted on G2.com.

What problems is mHelpDesk solving and how is that benefiting you?

Scheduling, Field reporting, and invoicing. These three functions flow together now and present a very nice invoice at the end of the day. Review collected by and hosted on G2.com.