--- title: Repair Pilot Reviews meta_title: 'Repair Pilot Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Repair Pilot works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 2 scale: '5' date_modified: '2026-08-31' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Repair Pilot Reviews **Vendor:** bSoftware Solutions **Category:** [Repair Shop Software](https://www.g2.com/categories/repair-shop) **Average Rating:** 4.8/5.0 **Total Reviews:** 2 ## About Repair Pilot Repair Pilot is a customizable designed to track repair orders, manage customers and jobs, print labels, upload images and signatures. ## Repair Pilot Reviews ### 1. Super Easy, Smooth Job Tracking for Jewellery Repairs—Great Price and Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lucy R. | Goldsmith and Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 30, 2026 **What do you like best about Repair Pilot?** The app is super easy to use, has everything I need to create jobs for the jewellery repairs, status updates and pics included. Really good price and I love that I can use this app anywhere, not just at work. Creator also really helpful and any tweaks to app have always been followed through with. App works smoothly and not slow. Repair pilot works so well in my business, very happy with the app, thank you **What do you dislike about Repair Pilot?** Theres nothing I dont like about repair pilot, anything that needed to be added or changed was done for me, so super happy. Marketing add on will be helpful **What problems is Repair Pilot solving and how is that benefiting you?** I needed some features adding like 'save all' etc, or if there was a bug where something wouldn't update, it was always taken care of ### 2. The ideal system that allows you to control your business. **Rating:** 4.5/5.0 stars **Reviewed by:** Russell M. F. | Computer Specialist, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 15, 2019 **What do you like best about Repair Pilot?** This software is amazing because it allows me to manage the workflow of my business from any device, also this system allows you to track each of the orders that your customers make. It allows you to send emails to each client even using text message in order to make it easier for customers to verify their respective orders and thus avoid the loss of orders. The ease of use of this system has allowed my team to adapt quickly without the need for prior training. Also, I really like your technical support team because they are very professional, patient when it comes to resolving any mishap that may arise with the system. **What do you dislike about Repair Pilot?** At the moment I do not like much the errors that jump from the system. However, I can say that the system has improved a lot. **Recommendations to others considering Repair Pilot:** Definitely, having this system is the best tool that every company should seek to have, due to its versatility and wide capacity to adapt to any type of business. **What problems is Repair Pilot solving and how is that benefiting you?** Thanks to Repair Pilot I have been able to solve the management problems of my business. After having 3 years using this system, I have been able to notice the growth that my company has experienced. Since it has allowed us to manage and control the capital flight that the company had due to management problems. Thanks to the reports that the system has issued in a timely manner, it has allowed us to make efficient decisions. It is interesting to see how in each update of this system, it offers us new functions that manage to adapt completely to the rhythm of my business. ## Repair Pilot Discussions - [What is Repair Pilot used for?](https://www.g2.com/discussions/what-is-repair-pilot-used-for) - [View Repair Pilot pricing details and edition comparison](https://www.g2.com/products/repair-pilot/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-02+03%3A43%3A49+-0500&secure%5Bsession_id%5D=52bcb010-27d0-4a67-adb9-daf1e4b6b04e&secure%5Btoken%5D=bafa409e94da0aed20b2d03979ed786ccfc19db2eeab8dea2a126c51d9ac306b&format=llm_user) ## Repair Pilot Features **Additional Functionality** - SKU/UPC Codes - Purchase Order Management - Product Identification - Barcoding/RFID - Custom Pricing Rules - Point of Sale (POS) - Item Management - Mobile App - Ordering Automation - Loyalty Program - Demand Forecasting - Reporting/Analytics - Multi-Channel Management - AI Copilot - Inventory Optimization - Product Catalog - Data Import/Export - Retail Inventory Management - eCommerce Management - Generative AI - Multi-Location - Sales Reports - User Management - Customizable Reports - Search/Filter - Pricing Management - Special Order Management - Customer History - Cost Tracking - Returns Management - Discount Management - Order Management - Supplier Management - Third-Party Integrations **Customer Management** - Self-Service Portals - Customer Profiles - Communication Tools **Service Management** - Field Scheduling - Ticketing - Customization and Macros - File Attachment - Estimates and Invoicing - GSX Integration **Business Management** - Multi-site Management - Point of Sale - Stock and Inventory - KPI Tracking and Reporting - Contract Management - Intake Management - Inventory Management - Document Management - Barcode/Label Management - Calendar Management - Contact Management - Receipt Management - Repair Tracking - Status Tracking - Warranty Tracking - Task Management - Email Management - Job Management - Employee Management - Invoice Management **Additional Functionality** - Backup and Recovery - Electronic Payments - Purchasing & Receiving - Estimating - Data Import/Export - Repair Tickets - Mobile Alerts - File Recovery - AI Copilot - Customizable Branding - Alerts/Notifications - Electronic Signature - Reporting/Analytics - Multi-Location - CRM - Generative AI ## Top Repair Pilot Alternatives - [Kickserv](https://www.g2.com/products/kickserv/reviews) - 4.5/5.0 (178 reviews) - [mHelpDesk](https://www.g2.com/products/mhelpdesk/reviews) - 4.0/5.0 (131 reviews) - [SparkPlug](https://www.g2.com/products/sparkplug/reviews) - 4.8/5.0 (54 reviews)