Fixably Reviews & Product Details

The feature list is deep and well thought out. The Fixably team know their market and have developed a product that resolves 99% of the aches and pains of working in this sector.

Our technicians are happy, the workflows are easy and efficient. Admin and Paperwork time is a quarter or less of what it used to be with other solutions.

Repair tracking and insights are the best out of any solution we've tried.

Performance and Stability has been impressive and incredibly reliable.

The support team have been quick, responsive and more than happy to spend the time with their customer to find a resolution to any issues that pop up. Review collected by and hosted on G2.com.

There is limited documentation, which can lead to contacting support team for some simpler questions that could be avoided.

The workflow does differ slightly to how most OCE/APAC AASP's run, however a couple moments getting familiar with the changes and it's not an issue. Review collected by and hosted on G2.com.

For high-volume service locations, efficiently servicing customers is critically important. With direct integration with GSX, Fixably makes appointment queues, customer information and device details available at our fingertips. Our technicians can efficiently process repairs without wasting time transferring information between systems. Further automation since launch has further enhanced an already great system. The platform is incredibly stable with minimal disruptions. When technical issues do arise, support is quick and efficient. Review collected by and hosted on G2.com.

When we had our initial demos of Fixably, we may have misinterpreted that there may have been more flexibility in workflow. During our onboarding, it became apparent that there was less flexibility than anticipated in the standard installation. This hasn’t been an issue for us as Fixably is generally receptive to feature requests and the customer support is very good. Review collected by and hosted on G2.com.