G2

John P.

Owner

Small-Business (50 or fewer emp.)

9/20/2026

"Streamlined Bookings, Scheduling, and Payments All in One"

5/5

What do you like best about Fixitize?

Good system, runs our shop without needing extra tools on the side. The booking widget on our website is what we use most. Customers pick a time, add their device and issue, and it lands straight in the schedule with everything filled in. We used to take bookings over phone and messages and copy them in by hand, so things got missed. Now I open the calendar in the morning and the day is already laid out, with jobs assigned to whoever is free. Payments fit in nicely too. We were already on Square at the counter, so having it integrated meant we didn't have to change how we take card payments. For customers who aren't in the shop, we send a Stripe payment link for the deposit, and it shows up against their job automatically once paid. No more asking "did you pay already?" at pickup. Setup was quick and the team got comfortable with it in a day or two. Pricing is reasonable for a small shop, and support has been helpful whenever we emailed. Review collected by and hosted on G2.com.

What do you dislike about Fixitize?

Nothing major. Works well for how we run things, and they keep adding new stuff. The Square integration was something we'd been waiting on, so it's good to see them delivering. Review collected by and hosted on G2.com.

What problems is Fixitize solving and how is that benefiting you?

Bookings coming from everywhere and payments tracked in separate places. Now bookings go straight into the schedule, and whether a customer pays through Square in store or a Stripe link from home, it's all linked to the job. Our days start organised and there's no confusion over who paid what. Review collected by and hosted on G2.com.