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ServiceCentral

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20 reviews
  • 3 profiles
  • 11 categories
Average star rating
4.2
Serving customers since
1991

Profile Name

Star Rating

12
6
1
0
1

ServiceCentral Reviews

Review Filters
Profile Name
Star Rating
12
6
1
0
1
WA
Wael Abdullah A.
08/13/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Link to a pool of service suppliers

I was drawn to ServiceNetwork at first because it was a program that wanted to handle service referrals on my behalf. It appeared more convenient when there was a possibility to contact different repair services with the help of a single web-site.
MB
Mike B.
08/08/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Simplifies the referral process

ServiceNetwork has helped us to provide efficient customer service referrals within our organization. This way customers can easily get in touch with qualified repair technicians which is very important to us.
AM
Amanda M.
08/06/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Introduced improvements in the structures of customer relations

ServiceNetwork provides a broad range of service providers and this is useful for providing our customers with a comfortable repair option. This makes the process of referrals easier because it now centralizes the dispatching of such processes.

About

Contact

HQ Location:
Atlanta, GA

Social

@ServiceCentral

What is ServiceCentral?

ServiceCentral is a company that provides service management software solutions aimed at optimizing after-sales service operations. Their platform helps businesses efficiently manage repair, service, and warranty processes by streamlining workflows, improving communication, and increasing visibility across various service channels. ServiceCentral's solutions cater to a wide range of industries, including electronics, telecommunications, automotive, and home appliances, enabling companies to enhance their customer service experience and operational efficiency. The company’s website, https://servicecentral.com, offers detailed information about their products, services, and industry-specific solutions.

Details

Year Founded
1991