Top Free Remote Monitoring & Management (RMM) Software

Check out our list of free Remote Monitoring & Management (RMM) Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Remote Monitoring & Management (RMM) Software to ensure you get the right product.

(165)4.8 out of 5
Optimized for quick response

NinjaRMM is an all-in-one remote monitoring and management platform that combines powerful, time-saving functionality with an intuitive, easy-to-use UI that MSPs and IT pros actually love to use. NinjaRMM increases business efficiency by combining monitoring, alerting, patching, antivirus, backup, and IT automation all within a single pane of glass. NinjaRMM has been named a Leader by G2Crowd and rated the #1 RMM across 8 categories, including ease of use, product direction, quality of support a

AC
Integrated antivirus, ticketing, and remote options, and easy to use interface. Read review
Jim B.
JB
Solid reporting and fairly easy to add devices. Once monitoring is set up, I very much appreciate the SMS alerting feature! Read review
(173)4.2 out of 5
Optimized for quick response

LogMeIn Central is a pure, cloud-based remote monitoring and management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. ​Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

YB
it is very business friendly and IT friendly you can manage accounts and assign permissions and based on the user just show up the pc's they need... Read review
JH
Log me in differs from other remote access programs and for that reason I chose it, for my company, I like the ease with which I can print... Read review
(123)4.0 out of 5
Optimized for quick response

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA makes your IT staff more productive, your services more reliable, your systems more secure, and your value easier to show. VSA capabilities include: Remote Monitoring, Remote Control, Patch Management, Monitoring, AV/AM, Process Automation, Backup and more

AA
Ease of use. Set it up and forget it as far as maintenance is concerned. Read review
JM
Automatic software deployment - Reports ( although have to customise) Read review
(107)4.2 out of 5
Optimized for quick response

SolarWinds Remote Monitoring & Management offers a comprehensive set of tools to secure, maintain, and improve IT operations across client networks of all complexities and sizes. Trusted by over 20,000 MSPs globally and managing over 5 million devices and 160,000 SMBs, SolarWinds RMM offer powerful platforms with a tailored experience built for your business needs. Key features include... • Integrated single pane of glass, bringing everything you manage into one console • Simple, powerful

AI
The single pane approach for all aspects of what we do is what drew me to SolarWinds in the first place. They also are constantly seeking out new... Read review
LR
the onboarding team was very easy to work with. The training tools were very easy to use as well. Read review
(101)4.7 out of 5
Optimized for quick response

Atera is the ultimate all-in-one Remote IT Monitoring & Management (RMM) solution for MSPs & IT service providers. Atera includes everything you need and nothing you don't: full RMM, built-in PSA, free remote access, patch management, IT automation, alerts, helpdesk, ticketing, chat reports, billing and so much more! You can save $1,000's by switching to Atera today. With affordable fixed-cost pricing and unlimited devices, you can grow your IT service business with no extra costs. Try A

DN
The ease of use. After being with Kaseya for many years, i found it very cumbersome to do some basic tasks and after making the switch to Atera, I... Read review
Glen M.
GM
Its easy to use, low cost and training staff is super fast Read review
(104)4.3 out of 5
Optimized for quick response

Join the thousands of MSPs and IT professionals who use SolarWinds N-central to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to scale. With the time you save, you can invest more in your business. N-central can help you: 1) Proactively monitor everything on your customer networks – not just servers and workstations – and troubleshoot quickly 2) Stay on top of threats with features like MFA, anti

AI
N-Central provides performance information of the devices supported and tools to manage them though remote access and automation processes. Read review
CT
Take Control was the feature that first caught my eye with N-Central. It was far better and faster than the remote control feature of the RMM we... Read review
(162)4.2 out of 5
Optimized for quick response

ServiceDesk Plus is ITIL-ready help desk software with integrated Asset and Project Management capabilities. With advanced ITSM functionality and easy-to-use capability, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. It comes in three editions and is available in 29 different languages. Over 100,000 organizations and 750,000 technicians, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance. It i

Christopher J.
CJ
I absolutely loved the licensing for this system. For a small business, being able to get advanced helpdesk functionality for free was absolutely... Read review
AA
It is most usefull application for any tickets tool. Whenever user or customer having any issue. The simply raise a ticket on ManageEngine. Read review
(60)4.8 out of 5

Auvik’s cloud-based network management software keeps IT networks around the world running optimally. By automating and simplifying network management, Auvik helps rocket an IT team’s efficiency and capacity while protecting the business from network risk. Real-time network mapping & inventory: Quickly discover and audit new networks. Then, stay in the loop—you’ll always know exactly what’s where, even as your users & devices move. Automated config backup & restore on network devic

TI
Autodetection of new devices. Single point of management for all network devices. Read review
Robinson R.
RR
Auvik provides excellent visibility in a format that is easy for a layperson to understand, and powerful for an engineer to use. When a customer... Read review
(42)4.9 out of 5

Syncro is the modern MSP platform that makes you more money. We offer a combined RMM & PSA, plus Remote Access and more, into an all-in-one platform that is intuitive and easy to use. We took a long, hard look at how RMM & PSA platforms have traditionally been developed and asked ourselves, “Are the software options that exist today good enough for MSPs?” The answer was a resounding *no*. Instead of replicating the same stale implementations that exist everywhere today, we set out t

David P.
DP
There are two things that stand out about Syncro, the community, and the development path. Read review
Matt d.
MD
I have an amazing rep, Brandi Crown. Everyone I have dealt with at syncro is awesome. The product is excellent and it's will priced Read review
(47)4.2 out of 5
Entry Level Price:$0 Suitable for SMBs

Desktop Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular desktop management routines like installing patches, distributing software, imaging and deploying OS, managing your IT Assets, managing software licenses, monitoring software usage statistics, managing USB device usage, taking control of remote desktops, and more. It supports managing Windows, Mac a

Brent N.
BN
The configuration of the software is easier than SCCM or other products like it. Read review
AC
The support team is constantly looking for input from their customers as to what features are desired. Desktop Central integrates with Active... Read review

Through Pulseway's apps or a web browser on your mobile device, you can restart services, issue commands, check utilization, restart systems, check disk space, and work with individual files without rushing back to your computer to do so. And you're not using a high bandwidth remote desktop session to do it either. You have instant and complete access to every Pulseway-enabled system on your network from anywhere. Pulseway's solution doesn't end with simple system up/down monitoring or with a "

Robinson A.
RA
- Bunch of Applications you can use to monitor your infrastructure in Real Time. It can be your Phone with Android, an iPhone, you iPad, Android... Read review
Salman Q.
SQ
Its interface is very interactive. In my personal opinion best use of Human Computer Interaction can be found in this store. I liked its multi... Read review
(21)4.8 out of 5
Entry Level Price:$19 per site, per month

Domotz is the premier Remote Network Monitoring and Management platform for IoT. We offer powerful network management software for MSPs, Integrators, Security Professionals, and Business Owners. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with plug and play setup, a friendly UX, and a comprehensive feature set, accessible from any desktop browser or mobile device. Easy to understand and affordable month to month pricing. Monitor unlimite

Chloe Y.
CY
Domotz is a platform that provides great efficiency to its users to remotely control customer networks quickly and improve customer service with... Read review
Dustin  S.
DS
Domotz gives us the ability to track remote locations without the expense of having a computer center. As I consider the price of this program, I... Read review
(71)4.2 out of 5

Intermapper is powerful and reliable network monitoring software for Mac, Linux, and Windows. Map and monitor everything with an IP address to see your full environment—not just IT’s network. Live, dynamic maps show a real-time view of network health with alerts that help you spot and fix problems right away. Intermapper is easy to install, deploy, and use across your organization.

Dan G.
DG
Intermapper has come a long way, but it's main feature IMHO are the maps. Although they are manually configured (realistically), they can be nice... Read review
BK
The software is easy to setup and configure for automatic alerts. The Flows add-in for InterMapper is great for digging into traffic. Read review
(5)4.3 out of 5
Entry Level Price:$110 per month

Naverisk is a robust All-in-One IT services platform for MSPs and IT Pro’s. Naverisk combines RMM, Service Desk, PSA and 100% free Data Protection into a single powerful solution. Our excellent global 24x7 support also means you can get real time help when you need it.

AI
Naverisk (or Nav for short) is a pretty standard RMM tool of the like used by MSPs to manage client devices remotely - And that's what it does. It... Read review
AC
I love the ease and functionality of Naverisk's interface. Nothing onscreen looks jumbled or unnecessary. . All options and tabs are laid out... Read review
(1)5.0 out of 5

PSA software simplified - Computicate PSA is the go-to PSA platform for IT service providers that want to: - Automate their Billing and Save Hours per Week - Boost revenue with Automatic Time Tracking - Get access to Integrated RMM/PSA Ticketing - Do their Monthly Billing in just a few clicks - Get access to Effective Dashboards and powerful KPIs And lots more. Find out why Computicate PSA is the Most Cost-Effective Tool for Tech Companies by signing up for a free live demo.

MP
I have tried the other big named PSA's for my business and the biggest one, was way too complicated and support sucked. I got an email from my... Read review
(31)3.5 out of 5

Barracuda MSP is designed to manage how IT providers deploy data protection strategries to SMB customers.

Todd A.
TA
Centralized management; ease of setup; effective notifications. Also, the ability to grant customer access so that they (the client) can see the... Read review
Jim B.
JB
The product is great. We've had great success with file-level, SQL and VMware backups. Read review
0 ratings
Entry Level Price:$70 1

Powerful and yet simple to use Modern Remote Management tools for Help Desks and System Administrators

0 ratings

Adopted by 7 organisations each day, senso.cloud is the UK's most popular solution to Monitor your internet connected devices across multiple sites from a single web portal. Senso is the Next generation of Remote Monitoring and Management solution built in Microsoft Azure.

0 ratings
Entry Level Price:5000 100

Sysgem Enterprise Manager enables organizations of any size to efficiently unite, simplify and integrate critical systems, user account and security management functionalities across their multi-platform environments within one single tool. Developed from the core to support businesses’s mission-critical systems when unexpected downtime is simply not an option, SEM simplifies system management across all OpenVMS, IBM i, Windows and Linux/UNIX environments. Consisting of independent application

Top 10 Free Remote Monitoring & Management (RMM) Software in 2021

  • NinjaRMM
  • LogMeIn Central
  • Kaseya VSA
  • SolarWinds Remote Monitoring & Management
  • Atera

Learn More About Remote Monitoring & Management (RMM) Software

What You Should Know About Remote Monitoring and Management (RMM) Software

Remote monitoring and management (RMM) tools allow businesses to remotely manage devices like servers, desktops, mobile devices, and other hardware. They utilize locally installed agents (an actor program to take action for a different solution) to deploy patches, install new applications, and monitor device performance. If an agent detects a potential issue, it will generate a ticket automatically and notify the organization’s IT team for troubleshooting and resolution. Some RMM solutions empower businesses to enact device-specific security measures as well.

Key Benefits of Remote Monitoring and Management Software

  • Give awareness of and visibility over all business hardware from a distance
  • Monitor and maintain devices remotely
  • Highlight potential issues and troubleshoot before a problem occurs

Why Use Remote Monitoring and Management (RMM) Software?

Hardware and devices—especially mobile devices and IoT—are increasingly integral to daily business functions. As the pool of devices and hardware grows, it can be difficult to track, manage, and secure these devices. RMM software can help companies deal with the creeping expansion of devices. RMM solutions are also a “one-stop shop" of sorts, in that they allow registration, monitoring, alerting, management, and general ecosystem insights.

Who Uses Remote Monitoring and Management (RMM) Software?

RMM software is often used by managed service providers (MSPs), who would generally not be on site with a business while providing a managed service—in this case, monitoring and managing a company’s devices. But RMM software is not exclusively used by MSPs. Regardless of business type, IT admins who cover asset administration are the most typical RMM users. Device or asset security admins may utilize these solutions as well. Tickets generated by RMM solutions are sent to IT support teams for resolution.

Remote Monitoring and Management (RMM) Software Features

The following are common features among RMM solutions:

Device compatibility — By nature of the product, RMM software needs to be compatible with a large pool of devices; however, some products may only have compatibility with certain pools of devices.

Device detection — If a new business device is added to the network, RMM solutions can detect that device and either flag it for an agent install or install the agent automatically.

Device management — Once a device is registered in the RMM solution and has an agent installed, devices can be configured, patched, updated with new software, and more without needing to bring those devices directly to IT.

Monitoring — RMM solutions let businesses monitor their device performance, allowing them to potentially catch issues—device slowness, questionable new programs, etc.—early or provide insights into why new issues occurred.

Ticket generation — When the RMM agent detects a possible issue, a ticket is automatically generated and filed for IT teams to troubleshoot.

Reporting and data visualization — RMM tools generally include dashboard capabilities for single-pane-of-glass visibility into the overall performance of business devices. Many tools will also allow custom dashboards and reporting so that businesses can specifically focus on whatever metrics they deem most important. This feature helps businesses generate data-driven insights and use that analysis to make plans for their hardware.

Solution integration — To maximize an RMM solution’s effectiveness, it needs to integrate with other IT-oriented solutions. These could be more in-depth monitoring, security, backup, and more.

Remote access — RMM solutions enable users to remotely access devices in the event that certain installations, patches, etc. require a more hands-on approach without a technician being physically present.

Additional Remote Monitoring and Management (RMM) Software Features

Endpoint security — Some RMM solutions will include endpoint protection capabilities to improve security across all company devices. While not a universal feature, an RMM software including this feature would be particularly helpful for small and mid-size businesses who might not need a separate, more robust endpoint production product.

Data backup — Not as common a feature, some RMM software include the capability to back up and/or recover lost data in the event of device failure. This feature is specifically less common because of how much storage space would potentially be needed to back up a large number of devices. But, for specifically smaller companies, the storage space dilemma may not be as great an issue.

Potential Issues with Remote Monitoring and Management (RMM) Software

Compatibility — Purchasing an RMM solution that’s incompatible with some of the devices needing to be monitored is self-defeating. Verify that the RMM solution you’re scoping out would be compatible with all necessary devices and endpoints.

Visibility loss — Losing visibility over a device(s)—or perhaps missing a device entirely—could set your business back, potentially without noticing. With security threats constantly evolving, a device behind the rest could be a dangerous vulnerability. Businesses should, with some regularity, try to work against this issue by verifying that the RMM solution’s recognized devices list matches the live asset list from an asset management solution.