The Top 20 Easiest To Use Remote Monitoring & Management (RMM) Software

See the top Remote Monitoring & Management (RMM) Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

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9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.5

Ease of Use

Average: 8.8

9.5

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

39%

Mid Market

58%

Enterprise

NinjaOne

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.2

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

45%

Mid Market

49%

Enterprise

Datto RMM

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.0

Ease of Use

Average: 8.8

9.0

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

63%

Mid Market

33%

Enterprise

Atera

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.0

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

60%

Mid Market

35%

Enterprise

Syncro

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.9

Ease of Use

Average: 8.8

8.8

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

90%

Mid Market

Enterprise

TeamViewer

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.0

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

43%

Mid Market

36%

Enterprise

21%

Pulseway

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.4

Ease of Use

Average: 8.8

9.1

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

53%

Mid Market

42%

Enterprise

Pandora FMS

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.0

Ease of Use

Average: 8.8

9.6

Meets Requirements

Average: 9.0

9.7

Customer Segment Breakdown

Small Business

35%

Mid Market

48%

Enterprise

17%

N-able N-Sight RMM

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.2

Ease of Use

Average: 8.8

8.3

Meets Requirements

Average: 9.0

8.5

Customer Segment Breakdown

Small Business

78%

Mid Market

20%

Enterprise

#10

Naverisk

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.8

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.0

9.6

Customer Segment Breakdown

Small Business

90%

Mid Market

Enterprise

#11

N-able N-central

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.0

Ease of Use

Average: 8.8

7.9

Meets Requirements

Average: 9.0

8.5

Customer Segment Breakdown

Small Business

62%

Mid Market

33%

Enterprise

#12

Kaseya VSA

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.9

Ease of Use

Average: 8.8

8.4

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

52%

Mid Market

42%

Enterprise

#13

Milvus TI

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.0

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 9.0

9.4

Customer Segment Breakdown

Small Business

21%

Mid Market

50%

Enterprise

29%

#14

SuperOps

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.7

Ease of Use

Average: 8.8

8.9

Meets Requirements

Average: 9.0

8.5

Customer Segment Breakdown

Small Business

87%

Mid Market

12%

Enterprise

#15

Domotz

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.7

Ease of Use

Average: 8.8

9.1

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

73%

Mid Market

22%

Enterprise

#16

Hexnode

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.8

Ease of Use

Average: 8.8

8.7

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

36%

Mid Market

52%

Enterprise

12%

#17

ConnectWise RMM

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

7.6

Ease of Use

Average: 8.8

8.1

Meets Requirements

Average: 9.0

8.3

Customer Segment Breakdown

Small Business

69%

Mid Market

25%

Enterprise

#18

ConnectWise Automate

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

7.8

Ease of Use

Average: 8.8

7.9

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

69%

Mid Market

29%

Enterprise

#19

Ivanti Neurons for Unified Endpoint Management

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.4

Ease of Use

Average: 8.8

8.9

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

32%

Mid Market

35%

Enterprise

33%

#20

LogMeIn Central

7.7

Overall Usability Score

7.7

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.5

Ease of Use

Average: 8.8

8.0

Meets Requirements

Average: 9.0

8.2

Customer Segment Breakdown

Small Business

52%

Mid Market

36%

Enterprise

12%