Simpro
Simpro is field service management software that helps trade and service contractors manage the complete job lifecycle in one connected platform. Designed as business management software for trades, it brings office and field teams together across customer management, estimating, scheduling, job and project delivery, asset maintenance, invoicing, payments, inventory, and reporting. Whether a business is comparing job management software, trade contractor software, HVAC software, plumbing software, electrical contractor software, or security contractor software, Simpro supports residential and commercial workflows including service calls, preventive maintenance, installations, and projects. • Win and plan work: Customer management, estimating and quoting, quote-view triggers, and smart scheduling and dispatch software help teams move from inquiry to an assigned job with clearer information and less manual coordination. • Complete work in the field: Mobile workflows, work orders, digital forms, job notes, asset records, and maintenance planning connect technicians with the information they need while keeping office records current. This makes Simpro useful as service software and asset maintenance software, not just a calendar or dispatch board. • Protect cash flow and contractor profitability: Job costing, inventory visibility, invoicing, payment options, dashboards, and business intelligence give managers a more connected view from quote to cash, helping them identify issues and make informed operational decisions. • Add AI field service management to everyday operations: Simpro Lightning is an embedded intelligence layer, not a separate replacement system. It brings AI for field service into the workflows businesses already use. Its AI digital workers are role-based agents: FieldReady supports workflow training, JobReady prepares pre-dispatch context, JobScribe structures field documentation, and JobBrief creates customer summaries for technician review. JustAsk provides conversational access to business data. By combining field service automation with practical operational controls, Simpro helps growing contractors replace disconnected tools with a consistent workflow across the office, field, and finance teams. The result is a platform built to simplify complexity, strengthen visibility, and support more predictable service delivery.
Average Rating: 4.1/5.0
Total Reviews: 474
How Do G2 Users Rate Simpro?
- Has the product been a good partner in doing business?: 8.0/10 (Category avg: 8.9/10)
- Ease of Admin: 7.6/10 (Category avg: 8.5/10)
- Ease of Use: 7.8/10 (Category avg: 8.7/10)
- What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)
Who Is the Company Behind Simpro?
- Seller: Simpro
- Company Website:
- Year Founded: 2002
- HQ Location: Miami, FL
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Twitter: @simprosoftware
2,426 Twitter followers -
LinkedIn® Page: www.linkedin.com
719 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Director, Office Manager
- Top Industries: Construction, Electrical/Electronic Manufacturing
- Company Size: 77% Small, 23% Medium
What Do G2 Reviewers Say About Simpro?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of use of Simpro, facilitating a seamless workflow from quoting to invoicing.
- Users value the comprehensive data management of Simpro, streamlining asset maintenance and enhancing workflow efficiency.
- Users appreciate the streamlined data processes in Simpro, enabling a unified system for management and efficiency.
- Users highlight the quick and comprehensive customer support from Simpro, enhancing the overall user experience significantly.
- Users value the efficiency of Simpro's comprehensive asset maintenance and streamlined workflow processes in one package.
Cons
- Users find simPRO's complexity daunting, requiring extensive setup and training to fully utilize its features.
- Users find the setup process complex and challenging, requiring significant effort to fully utilize Simpro's features.
- Users find simPRO's setup to be difficult to learn, resulting in challenges during onboarding and workflow application.
- Users find that improvement is needed in Simpro due to a complex onboarding process and ongoing training challenges.
- Users find the learning curve steep, as the complexity and feature set can overwhelm new users initially.
What Are Recent G2 Reviews of Simpro?
"Strong Margin Visibility, Smooth Xero Integration, and AI-Powered BI Insights"
Rating: 4.0/5.0 stars
— Larissa F.
"Simpro Brings End-to-End Accountability from Quote to Final Payment"
Rating: 4.5/5.0 stars
— Mike B.

