CareMessage

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4.6 out of 5 stars
5 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2012
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CareMessage

5 reviews

Social enterprise using mobile technology to make underserved populations healthier.

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CareMessage Reviews

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Case Manager
Mid-Market (51-1000 emp.)
4/5

As a Case Manager, this reviewer found CareMessage easy to use for direct communication with patients, significantly enhancing engagement and quality initiatives. The inability to send or receive images and limited formatting options were notable drawbacks.

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Alex D.
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Alex D.
Director of MISMid-Market (51-1000 emp.)
12/27/2019
Validated Reviewer
Verified Current User
Review source: Organic

Direct Communication and Engagement with Patients

|CareMessage
CareMessage is a multi-purpose communication/engagement application. For the appointment reminders, CareMessage was able to interface directly with our EMR system (Greenway Intergy) which allows our patients to confirm, cancel or reschedule their appointments via text or voice and our EMR system will automatically update accordingly to their responses. Our CareMessage rep. guided us through the many features, modules, and functions CareMessage has to offer. We learned that we can target specific patient populations in our organization and are able to set up different interactive programs with a variety of features. For example, we can upload a list of our diabetic patients into CareMessage and set up a program to remind those patients of their routine tests. We can also send text message blasts to all or some of our patients of any news and/or events in the community. CareMessage also gives us the ability to view text message responses from patients and we can respond back to them in real time.
Tracy A.
TA
Tracy A.
Chief Medical Information OfficerMid-Market (51-1000 emp.)
12/23/2019
Validated Reviewer
Review source: Organic

Engage Patients with Texting

|CareMessage
- Clean, intuitive UI - makes rollout a breeze with minimal training. - For patients, it's 'just texting' - no app, nothing new to learn, which reduces engagement barriers. - Support, ongoing engagement from CareMessage. Not just with product features, but they really want to understand our business needs and the problems we are trying to solve with texting. Pleased with the product improvements we've seen in the past year that were specific features we requested. - There is also an app - which is not what we lead in with, but for very engaged patients who want to text a greater volume or for PHI/confidentiality reasons where a secure app makes more sense, we have that as an option

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HQ Location:
San Francisco, US

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@caremessage

What is CareMessage?

CareMessage is a non-profit organization dedicated to leveraging technology to empower healthcare organizations in underserved communities. Their platform focuses on patient engagement through SMS, voice, and email communications, aiming to improve health outcomes by facilitating effective communication between patients and healthcare providers. By delivering targeted, personalized messages, CareMessage helps manage chronic conditions, reminders for appointments, and provides health education directly to patients' mobile devices. Through their innovative solutions, CareMessage is committed to making healthcare more accessible and efficient for populations that are often overlooked.

Details

Year Founded
2012