# Best Other Office Software for Medium-Sized Businesses

*By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)*


Products classified in the overall Other Office category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Other Office to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Other Office category.

In addition to qualifying for inclusion in the Other Office Software category, to qualify for inclusion in the Medium-Sized Business Other Office Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.






## How Many Other Office Software Products Does G2 Track?
**Total Products under this Category:** 494

### Category Stats (Jul 2026)
- **Average Rating**: 4.42/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: Sider (+14.29%) - Among all products in this category, Sider recorded the largest rating increase compared to last month
*Last updated: July 05, 2026*


## How Does G2 Rank Other Office Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,100+ Authentic Reviews
- 494+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



---

**Sponsored**

### Ada

Ada is an enterprise Agentic Customer Experience (ACX) company that helps large organizations deploy, manage, optimize, and scale AI agents for customer service, with more than 550 AI agents deployed across the world's most demanding enterprise environments. Ada's core differentiator is the ACX Operating Model: the only approach in the category that pairs an enterprise AI platform with structured methodology and expert guidance. The logic behind it is direct: the best customer experiences come from businesses that own and operate their AI agents, not ones that depend on vendors to run them. The companies that own their AI capability are the ones that compound value. Ada's job is to help them get there. Ada delivers that ownership through three components: the ACX Platform (AI agent management across every channel and language, no engineering dependency required), ACX Practice (a structured methodology for building, governing, and scaling an ACX program), and ACX Experts (who work alongside internal teams to build lasting internal fluency). The ACX Platform is designed with these core components: - Reasoning Engine™: A patent-pending intelligence layer that powers the AI agent across all channels using shared customer context, business logic, and configurable policies, with built-in accuracy and safety controls. Consistent experience meets reduced overhead. - Conversation Hub: Deploy an AI agent across voice, messaging, email, and custom channels in 60+ languages, with structured handoff to human agents when escalation is needed. - Performance Center: Tools for building, testing, and optimizing AI agent behavior, including Playbooks for complex multi-step workflows (refunds, rebookings, authentication), Coaching for continuous improvement, and Simulations for safe pre-launch testing. Tracks resolution rate, CSAT, NPS, and custom KPIs. - Developer Toolkit: Pre-built connectors for Salesforce, Zendesk, and ServiceNow, plus APIs, SDKs, and an MCP Server for managing the AI agent from tools like Claude or ChatGPT. - Enterprise-grade security: SOC 2 Type II, GDPR, HIPAA, PCI DSS, and AIUC-1 certified, with Zero Data Retention and regional data residency. Ada was the first ACX platform to have achieved AIUC-1 certification, the world's first AI safety standard specifically designed for customer service agents—and Ada helped write it. Proven customer outcomes include: - IPSY (ecommerce) achieved 943% ROI on its AI investment within four months of using Ada's ACX platform alongside a 63% improvement in automated resolution rate and a 41% improvement in CSAT. Endy (retail) achieved an 85% automated resolution rate during a major national promotion and 75% CSAT during their warehouse sale. - eSky Group (travel) saw a 17-point increase in automated resolution in four months, a 19-point CSAT jump, and 200% ROI—running three brands across 50+ markets with one team on one platform. - Blackhawk Network (fintech) transformed into a mature ACX operation, automatically resolving ~50% of all incoming inquiries across brands and channels, and upskilling frontline agents with plans to expand AI across the entire enterprise. Across Ada's customer base, the impact extends beyond efficiency metrics. At ClickUp, support agents shifted from manually building chatbot content to specializing in product areas and contributing to lifecycle and retention strategy. At Endy, volume relief created new AI coaching and QA roles rather than headcount reductions. Ada is built for enterprise organizations with high-volume, complex support operations across industries including financial services, telecommunications, retail and ecommerce, travel, insurance, and technology.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=643&secure%5Bchosen_at%5D=2026-07-05T05%3A44%3A46Z&secure%5Bdisplayable_resource_id%5D=1896&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=37339&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=37339&secure%5Bresource_id%5D=643&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fother-office%2Fmid-market&secure%5Btoken%5D=1e2ef3844b5a6c83c1992a5d01c547d717831ef1581e1abddaaf020b5922da32&secure%5Burl%5D=https%3A%2F%2Fwww.ada.cx%2Flp%2Fconversational-ai-for-customer-service%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dg2-clicks&secure%5Burl_type%5D=custom_url)

---

## What Are the Top-Rated Other Office Software Products in 2026?
### 1. [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
Slack Connector for Jira is a comprehensive integration tool designed to bridge the gap between Slack and Jira Cloud, enhancing team collaboration and streamlining project management workflows. By facilitating seamless communication between these platforms, it ensures that teams remain synchronized and informed without the need to switch between applications. Key Features and Functionality: - Issue Notifications to Selected Channels: Configure multiple Slack channels to receive real-time notifications about changes in specific Jira issues or projects. Each channel can have customized filters, events, and threading options to control the information shared. - Perform Jira Actions from Slack: Utilize the @jira\_connector bot to execute Jira actions directly within Slack, such as assigning tasks, adding comments, and logging work. The bot also expands Jira issue keys mentioned in Slack channels for quick reference. - Access Slack Discussions from Jira Issues: An additional tab panel within Jira issues allows users to view and join related Slack conversations, ensuring all discussions are centralized and easily accessible. - Advanced Notification Filtering: Implement sophisticated filters to manage the flow of notifications, preventing Slack channels from becoming cluttered and ensuring that only pertinent updates are shared. - Automatic Thread Grouping: Maintain organized Slack channels by grouping notifications into threads based on issue, project, space, or content, which is particularly beneficial for high-volume channels. Primary Value and User Solutions: Slack Connector for Jira addresses the challenge of fragmented communication between development and project management teams by integrating Slack and Jira Cloud. This integration ensures that all team members have immediate access to relevant updates, can perform Jira actions without leaving Slack, and can track discussions related to specific issues directly from Jira. By reducing the need to switch between platforms, it enhances productivity, minimizes miscommunication, and keeps projects progressing smoothly.


**Average Rating:** 4.7/5.0
**Total Reviews:** 267
**How Do G2 Users Rate Slack Connector for Jira?**

- **Quality of Support:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.4/10 (Category avg: 9.0/10)

**Who Is the Company Behind Slack Connector for Jira?**

- **Seller:** [Wisoft](https://www.g2.com/sellers/wisoft)
- **Year Founded:** 2007
- **HQ Location:** Poznan, Greater Poland
- **LinkedIn® Page:** https://www.linkedin.com/company/wisoft/ (3 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Project Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 57% Mid-Market, 28% Small-Business



#### What Are Recent G2 Reviews of Slack Connector for Jira?

**"[Streamlined Jira Updates in Slack for Faster, More Efficient Collaboration](https://www.g2.com/survey_responses/slack-connector-for-jira-review-12910235)"**

**Rating:** 4.5/5.0 stars
*— Abdalla A.*

[Read full review](https://www.g2.com/survey_responses/slack-connector-for-jira-review-12910235)

---

**"[Bridges Slack and Jira for Faster, More Efficient Team Collaboration](https://www.g2.com/survey_responses/slack-connector-for-jira-review-12854644)"**

**Rating:** 4.5/5.0 stars
*— Sourabh R.*

[Read full review](https://www.g2.com/survey_responses/slack-connector-for-jira-review-12854644)

---



### 2. [NoteGPT](https://www.g2.com/products/notegpt/reviews)
NoteGPT uses ChatGPT AI for summarizing YouTube videos, screenshot capturing and note-taking on YouTube videos.


**Average Rating:** 4.8/5.0
**Total Reviews:** 24
**How Do G2 Users Rate NoteGPT?**

- **Quality of Support:** 8.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.8/10 (Category avg: 9.0/10)

**Who Is the Company Behind NoteGPT?**

- **Seller:** [NoteGPT](https://www.g2.com/sellers/notegpt)
- **HQ Location:** Kampong Glam, SG
- **LinkedIn® Page:** https://www.linkedin.com/company/notegpt/ (7 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 75% Mid-Market, 29% Small-Business



#### What Are Recent G2 Reviews of NoteGPT?

**"[Standardizing Event Intelligence: A High-Fidelity Framework for Scalable Information Synthesis](https://www.g2.com/survey_responses/notegpt-review-12726596)"**

**Rating:** 5.0/5.0 stars
*— Marcus T.*

[Read full review](https://www.g2.com/survey_responses/notegpt-review-12726596)

---

**"[Standardizing Engineering Intelligence: A High-Fidelity Framework for Scalable Information Synthesis](https://www.g2.com/survey_responses/notegpt-review-12726735)"**

**Rating:** 5.0/5.0 stars
*— Adrian V.*

[Read full review](https://www.g2.com/survey_responses/notegpt-review-12726735)

---



### 3. [Google Drive & Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews)
Google Drive & Docs for Confluence is a powerful integration tool designed to bridge the gap between Atlassian's Confluence and Google's suite of productivity applications. By seamlessly embedding Google Drive files—such as Docs, Sheets, and Slides—directly into Confluence pages, this add-on enhances collaboration and streamlines workflows. Users can insert human-readable links, embed individual files, or display entire folders from Google Drive within their Confluence environment. This integration eliminates the need to switch between platforms, allowing teams to access and manage their documents efficiently. The add-on utilizes Google Drive's OAuth2 protocol, ensuring secure access to files and maintaining data integrity. By consolidating resources and reducing context switching, Google Drive & Docs for Confluence empowers teams to collaborate more effectively and maintain a cohesive workspace. Key Features and Functionality: - Live Links: Insert human-readable links to Google Drive files into Confluence pages, providing direct access without leaving the Confluence environment. - Embedded Files: Embed individual Google Drive files, such as Docs, Sheets, and Slides, directly into Confluence pages, allowing users to view and interact with content seamlessly. - Embedded Folders: Display entire Google Drive folders within Confluence, enabling organized access to multiple files and fostering a structured collaboration space. Primary Value and User Solutions: Google Drive & Docs for Confluence addresses the common challenge of managing and accessing documents across multiple platforms. By integrating Google Drive directly into Confluence, it reduces the need for constant switching between applications, thereby enhancing productivity and minimizing workflow disruptions. The add-on ensures that all team members have access to the most up-to-date documents within their collaborative workspace, promoting consistency and efficiency. Additionally, by leveraging Google Drive's OAuth2 protocol, it maintains high security standards, ensuring that sensitive information remains protected. This integration ultimately provides a cohesive solution for teams seeking to unify their documentation and collaboration processes.


**Average Rating:** 4.5/5.0
**Total Reviews:** 45
**How Do G2 Users Rate Google Drive & Docs for Confluence?**

- **Quality of Support:** 8.4/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.7/10 (Category avg: 9.0/10)

**Who Is the Company Behind Google Drive & Docs for Confluence?**

- **Seller:** [Bilith](https://www.g2.com/sellers/bilith)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 44% Small-Business, 42% Mid-Market



#### What Are Recent G2 Reviews of Google Drive & Docs for Confluence?

**"[Seamless Google Docs Collaboration in Confluence, All in One Workspace](https://www.g2.com/survey_responses/google-drive-docs-for-confluence-review-12269955)"**

**Rating:** 4.5/5.0 stars
*— Arijit C.*

[Read full review](https://www.g2.com/survey_responses/google-drive-docs-for-confluence-review-12269955)

---

**"[Handy Real-Time Collaboration for Docs and Editorial Work](https://www.g2.com/survey_responses/google-drive-docs-for-confluence-review-12608889)"**

**Rating:** 4.5/5.0 stars
*— Alpana C.*

[Read full review](https://www.g2.com/survey_responses/google-drive-docs-for-confluence-review-12608889)

---



### 4. [GAT Labs](https://www.g2.com/products/gat-labs/reviews)
GAT Labs build tools that help complement the power of Google Workspace and Chrome for Enterprise and Education domains with auditing, management, security, automation and insights. Today, GAT is the only ‘full stack’ solution covering all layers of Google Workspace and Chrome. Every single tool from the GAT Suite gives IT Admins unique capabilities, visibility and security across their cloud environment: - GAT+, which provides advanced data analytics and immediate responses to breach threats. - GAT Unlock allows for controlled document access and ownership changes, requiring dual organisational authorization. - GAT Flow streamlines the process of user onboarding, offboarding, and bulk modifications through secure automated workflows. - GAT Shield offers continuous, live, in-browser 3-factor authentication for Chrome users. For the educational sector, we offer additional tools such as - Teacher Assist lets teachers monitor and manage remote classrooms, fully controlling student browsing. - Teacher Taskmaster automates the supervision of homework assignments without teacher or parent intervention. It uses advanced technology to track time spent, cut and paste actions, typing activity, and AI-generated responses, and verifies if the student typing is the one assigned the work GAT Labs is proud to be SOC 2 Type 2 and ADA CASA Tier-3 certified, demonstrating our unwavering commitment to the highest standards of security and privacy. 15-day free trial available


**Average Rating:** 4.8/5.0
**Total Reviews:** 39
**How Do G2 Users Rate GAT Labs?**

- **Quality of Support:** 9.4/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.1/10 (Category avg: 9.0/10)

**Who Is the Company Behind GAT Labs?**

- **Seller:** [General Aduit Tool Ltd](https://www.g2.com/sellers/general-aduit-tool-ltd)
- **Year Founded:** 2014
- **HQ Location:** Dublin, Ireland
- **Twitter:** @GATlabs_ (4,432 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10992338/ (18 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Education Management, Primary/Secondary Education
- **Company Size:** 59% Mid-Market, 26% Enterprise


#### What Are GAT Labs's Pros and Cons?

**Pros:**

- Customer Support (3 reviews)
- Features (3 reviews)
- Reporting (3 reviews)
- Automation (2 reviews)
- Google Workspace Integration (2 reviews)

**Cons:**

- Slow Performance (2 reviews)
- Complex Configuration (1 reviews)
- Complexity (1 reviews)
- Complex Setup (1 reviews)
- Difficult Navigation (1 reviews)


### What Do G2 Reviewers Say About GAT Labs?
*AI-generated summary from verified user reviews*

**Pros:**

- Users highlight the **consistent and professional customer support** of GAT Labs, enhancing their overall experience and training.
- Users commend the **intuitive and powerful reporting features** of GAT+, enhancing visibility into Google Workspace data.
- Users praise the **detailed and clear reporting** capabilities of GAT Labs, enhancing strategic decision-making across organizations.
- Users value the **seamless automation** of GAT Labs, streamlining account management and enhancing decision-making efficiency.
- Users value the **seamless integration with Google Workspace** , enhancing account management and data control effectively.

**Cons:**

- Users find GAT Labs to have **slow performance** , making task management tedious and inefficient for urgent file-sharing needs.
- Users find the **complex configuration** of GAT Labs challenging, impacting their overall user experience.
- Users find GAT Labs' interface **complex and hard to navigate** , echoing challenges faced with Google Workspace.
- Users find GAT Labs to have a **complex setup** that complicates navigation and usability.
- Users find that **difficult navigation** in GAT Labs contributes to a complicated user experience with Google Workspace.

#### What Are Recent G2 Reviews of GAT Labs?

**"[GAT+, the indispensable Google Workspace tool.](https://www.g2.com/survey_responses/gat-labs-review-10819397)"**

**Rating:** 5.0/5.0 stars
*— Olger D.*

[Read full review](https://www.g2.com/survey_responses/gat-labs-review-10819397)

---

**"[An Outstanding Reporting Tool That Transformed Our Google Workspace Insights!](https://www.g2.com/survey_responses/gat-labs-review-11300753)"**

**Rating:** 5.0/5.0 stars
*— Stephane K.*

[Read full review](https://www.g2.com/survey_responses/gat-labs-review-11300753)

---



### 5. [Ignite Realtime Spark](https://www.g2.com/products/ignite-realtime-spark/reviews)
Spark is an Open Source, cross-platform IM client optimized for businesses and organizations.


**Average Rating:** 4.2/5.0
**Total Reviews:** 26
**How Do G2 Users Rate Ignite Realtime Spark?**

- **Quality of Support:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.6/10 (Category avg: 9.0/10)

**Who Is the Company Behind Ignite Realtime Spark?**

- **Seller:** [Ignite Realtime](https://www.g2.com/sellers/ignite-realtime)
- **HQ Location:** United States
- **Twitter:** @IgniteRealtime (196 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1166141/ (2 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 41% Mid-Market, 33% Enterprise


#### What Are Ignite Realtime Spark's Pros and Cons?

**Pros:**

- Communication (1 reviews)



### What Do G2 Reviewers Say About Ignite Realtime Spark?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **instant messaging service** of Ignite Realtime Spark for effective, referable team communication.


#### What Are Recent G2 Reviews of Ignite Realtime Spark?

**"[Ignite Realtime Spark kept us connected.](https://www.g2.com/survey_responses/ignite-realtime-spark-review-7340058)"**

**Rating:** 4.5/5.0 stars
*— Mark M.*

[Read full review](https://www.g2.com/survey_responses/ignite-realtime-spark-review-7340058)

---

**"[Great platform, slightly out of date interface](https://www.g2.com/survey_responses/ignite-realtime-spark-review-6524319)"**

**Rating:** 4.5/5.0 stars
*— Katie S.*

[Read full review](https://www.g2.com/survey_responses/ignite-realtime-spark-review-6524319)

---


#### What Are G2 Users Discussing About Ignite Realtime Spark?

- [How do I use spark messenger?](https://www.g2.com/discussions/how-do-i-use-spark-messenger)
- [What is the use of Openfire server?](https://www.g2.com/discussions/what-is-the-use-of-openfire-server)
- [Is Openfire open source?](https://www.g2.com/discussions/is-openfire-open-source)

### 6. [Socket.Io](https://www.g2.com/products/socket-io/reviews)
Socket.IO enables real-time bidirectional event-based communication.


**Average Rating:** 4.6/5.0
**Total Reviews:** 54
**How Do G2 Users Rate Socket.Io?**

- **Quality of Support:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.8/10 (Category avg: 9.0/10)

**Who Is the Company Behind Socket.Io?**

- **Seller:** [Socket.io](https://www.g2.com/sellers/socket-io)
- **HQ Location:** San Francisco, CA
- **Twitter:** @SocketIO (8,075 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/socket-io/about (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Software Engineer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 67% Small-Business, 21% Mid-Market


#### What Are Socket.Io's Pros and Cons?

**Pros:**

- Ease of Use (7 reviews)
- Implementation Ease (5 reviews)
- Easy Integrations (3 reviews)
- Simple (3 reviews)
- Communication (2 reviews)

**Cons:**

- Connectivity Issues (3 reviews)
- Complexity (1 reviews)
- Expensive (1 reviews)
- Learning Curve (1 reviews)
- Missing Features (1 reviews)


### What Do G2 Reviewers Say About Socket.Io?
*AI-generated summary from verified user reviews*

**Pros:**

- Users highlight the **ease of use** of Socket.IO, appreciating its simplicity for bi-directional communication and integration.
- Users appreciate the **easy implementation** of Socket.IO, enabling seamless integration with various programming technologies.
- Users love the **easy integrations** of Socket.io, making it effortless to implement real-time communication in projects.
- Users find Socket.IO to have a **simple and easy implementation** , making integration into projects seamless.
- Users love the **real-time communication** offered by Socket.IO, enhancing dynamic interactions and user experience seamlessly.

**Cons:**

- Users experience **connectivity issues** with socket.io, particularly with long-term connections and debugging complications.
- Users find the **complexity increases** with larger groups, making the experience more challenging and difficult to manage.
- Users express concerns about Socket.Io being **expensive after the free trial** , alongside occasional API reliability issues.
- Users find **accessibility of learning materials** challenging, hindering their understanding of Socket.IO.
- Users desire more **cross-platform support** in Socket.Io to enhance compatibility and overall usability.

#### What Are Recent G2 Reviews of Socket.Io?

**"[How Socket.io is very helpful for bidirectional communication](https://www.g2.com/survey_responses/socket-io-review-10247400)"**

**Rating:** 4.0/5.0 stars
*— Amit K.*

[Read full review](https://www.g2.com/survey_responses/socket-io-review-10247400)

---

**"[Best Javascript library for websocket api](https://www.g2.com/survey_responses/socket-io-review-10564512)"**

**Rating:** 5.0/5.0 stars
*— Bishal D.*

[Read full review](https://www.g2.com/survey_responses/socket-io-review-10564512)

---


#### What Are G2 Users Discussing About Socket.Io?

- [Can Socket.IO be hacked?](https://www.g2.com/discussions/can-socket-io-be-hacked)
- [How many users can Socket.IO handle?](https://www.g2.com/discussions/how-many-users-can-socket-io-handle)
- [What is Socket.IO and how it works?](https://www.g2.com/discussions/what-is-socket-io-and-how-it-works)
- [What is Socket.IO good for?](https://www.g2.com/discussions/what-is-socket-io-good-for)


## What Is Other Office Software?

[Office Management Software](https://www.g2.com/categories/office-management-software)