# Best Online Reputation Management Software for Small Business - Page 2

## How Many Online Reputation Management Software Products Does G2 Track?

**Total Products under this Category:** 359

### Category Stats (Aug 2026)

- **Average Rating:** 4.54/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Online Reputation Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 40,300+ Authentic Reviews
- 359+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Reputation Management Software
 ![G2 Grid® for Online Reputation Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-reputation-management/grids.png?focus%5B%5D=19432&focus%5B%5D=39215&focus%5B%5D=10366&focus%5B%5D=14864&focus%5B%5D=124128&focus%5B%5D=4506&focus%5B%5D=4177&focus%5B%5D=4555)

Highlighted products: Birdeye, SOCi, Podium, Yext, HighLevel, Yotpo, Reputation, and NiceJob.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=podium&focus%5B%5D=yext&focus%5B%5D=highlevel&focus%5B%5D=yotpo&focus%5B%5D=reputation&focus%5B%5D=nicejob&segment=small-business)

**Sponsored**

### AssemblyAI - Speech to Text API

Founded in 2017 and headquartered in San Francisco, AssemblyAI is a Voice AI platform serving over 200,000 developers worldwide. AssemblyAI specializes in providing speech recognition and understanding capabilities through API-based services, with a focus on conversation intelligence and voice agent applications. Companies ranging from early-stage startups to Fortune 500 enterprises across technology, healthcare, legal, and telecommunications industries rely on this comprehensive speech processing API. Developers leverage AssemblyAI's API to build speech-to-text transcription, speaker diarization, sentiment analysis, entity recognition, and summarization into their product lines. Core features include real-time and batch audio processing, automatic language detection across 40+ languages, PII redaction for compliance requirements, and custom vocabulary support. By addressing the challenge of extracting actionable insights from voice data at scale, AssemblyAI enables organizations to automate conversation analysis, improve quality assurance processes, enhance customer experience monitoring, and build voice-enabled applications. Common implementations include call center analytics, meeting transcription services, voice assistant development, and compliance recording systems. AssemblyAI's accuracy in multi-speaker environments and specialized conversation intelligence features accurately identifies and separates different speakers in conversations while maintaining high transcription accuracy, even with background noise, accents, and technical terminology. Unlike general-purpose speech recognition services, the API provides purpose-built features for conversation analysis and enables rapid integration into your ecosystems, typically allowing developers to implement production-ready voice capabilities within days rather than months. Operating on a usage-based pricing model, AssemblyAI offers flexible billing options with zero commitments required for customers of all sizes. Developers can start for free and pay as they go, with no upfront commitments—only paying for what they use. Our API provides production-ready access with high default concurrency and automatic scaling, including unlimited concurrency options and customizable rate limits for any workload. Get started with AssemblyAI today—sign up for free and receive $50 in credits to explore our Voice AI capabilities.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=262&secure%5Bchosen_at%5D=2026-08-08T06%3A51%3A34Z&secure%5Bdisplayable_resource_id%5D=406&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=120623&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=120623&secure%5Bresource_id%5D=262&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-reputation-management%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=6b55ad362905ac5caf755e00f5bd52375da5b0fa646c358875292b5ca68a0a70&secure%5Burl%5D=https%3A%2F%2Fwww.assemblyai.com%2F%3Futm_source%3DG2%26utm_medium%3Dcpc%26utm_campaign%3Dcomps%26utm_content%3Dfree_trial&secure%5Burl_type%5D=free_trial)

### [Feefo](https://www.g2.com/es/products/feefo/reviews)

Feefo ofrece más que solo estrellas. Damos vida a tu marca con el poder de los comentarios de los clientes. Información enriquecida, características intuitivas, asesoramiento experto: todo lo que necesitas para transformar la experiencia de tus clientes, desde el descubrimiento hasta la defensa. Desde emprendedores individuales hasta grandes empresas, tenemos una gama de características para aumentar tus conocimientos y construir tu marca. Porque las reseñas importan... El 96% de las personas utilizan las reseñas como su principal fuente de investigación 18% más de tasa de conversión cuando las reseñas se comparten en un sitio web El 70% de las personas que leen reseñas dicen que confiarían más en ellas si supieran que son de clientes verificados

**Average Rating:** 4.6/5.0

**Total Reviews:** 151

#### How Do G2 Users Rate Feefo?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.4/10 (Category avg: 9.0/10)
- **Comentarios de los clientes:** 9.3/10 (Category avg: 8.8/10)
- **Monitoreo de medios digitales:** 6.3/10 (Category avg: 8.0/10)
- **Inteligencia Competitiva:** 7.4/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Feefo?

- **Vendedor:** [Feefo](https://www.g2.com/es/sellers/feefo)
- **Sitio web de la empresa:** www.feefo.com
- **Año de fundación:** 2010
- **Ubicación de la sede:** Petersfield, United Kingdom
- **Twitter:** @Feefo\_Official  
6,279 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=394472f1089096414a8443d8c28f840f19a8b13a8aee59c49a12fe54fc640b2e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F847730%2F&secure%5Burl_type%5D=linkedin_company_website)  
127 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director General
- **Top Industries:** Ocio, viajes y turismo, Venta al por Menor
- **Company Size:** 50% Small, 38% Medium

#### What Do G2 Reviewers Say About Feefo?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios valoran el **soporte al cliente receptivo y completo** de Feefo, mejorando la satisfacción y el uso efectivo de la cuenta.
- Los usuarios encuentran Feefo increíblemente **fácil de usar** , agilizando la recopilación de comentarios genuinos con características intuitivas y un soporte excepcional.
- Los usuarios aprecian la **utilidad del equipo de Feefo** , destacando su apoyo proactivo y la gestión atenta de cuentas.
- Los usuarios aprecian la **plataforma intuitiva** de Feefo, elogiando su configuración sencilla y uso diario.
- Los usuarios valoran al **equipo de soporte útil** en Feefo, que es proactivo y atento a sus necesidades.

##### Cons

- Los usuarios expresan preocupaciones sobre **características faltantes** como la personalización limitada de análisis y la falta de una matriz de puntuación de tendencias.
- Los usuarios señalan las **pobres capacidades de informes** de Feefo, aunque se han reconocido mejoras en las actualizaciones recientes.
- Los usuarios encuentran el **escritor de reseñas de IA tedioso y básico** , con una falta de soporte y una lenta resolución de problemas que afecta la experiencia.
- Los usuarios consideran que las **opciones limitadas de personalización** para los correos electrónicos de solicitud de reseñas son una desventaja en cuanto a flexibilidad y marca.
- Los usuarios sienten que las **funciones limitadas** de Feefo restringen la personalización y las pruebas gratuitas dificultan el acceso a nuevas funcionalidades.

#### What Are Recent G2 Reviews of Feefo?

**["Herramienta excepcional para recopilar comentarios de los clientes"](https://www.g2.com/es/survey_responses/feefo-review-11509342)**

**Rating:** 5.0/5.0 stars

_— Scott S._

[Read full review](https://www.g2.com/es/survey_responses/feefo-review-11509342)

**["Gran relación calidad-precio y personal servicial"](https://www.g2.com/es/survey_responses/feefo-review-11505585)**

**Rating:** 5.0/5.0 stars

_— Maeve M._

[Read full review](https://www.g2.com/es/survey_responses/feefo-review-11505585)

#### What Are G2 Users Discussing About Feefo?

- [¿Para qué se utiliza Feefo?](https://www.g2.com/es/discussions/what-is-feefo-used-for) - 1 comment

### [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews)

From agency to enterprise, the Vendasta platform is the only end-to-end management software for selling digital solutions to local businesses. Consolidate your tech stack, acquire new clients, and bill and fulfill projects—all within a single platform. Vendasta turns complex data and instructions into easy-to-manage AI employees that work across the Vendasta platform, so businesses can grow while staying focused on what they do best. Vendasta’s AI employees come pre-configured with the skills and personality to fit any business. You can easily customize them using simple language too—no coding required. Whether it’s lead capture, automating customer communication, or managing content, the AI employees have you covered. Visit our Trust Center at trust.vendasta.com for security documentation, compliance certifications, and data privacy details.

**Average Rating:** 4.5/5.0

**Total Reviews:** 535

#### How Do G2 Users Rate Vendasta AI Platform?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.5/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.7/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.5/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Vendasta AI Platform?

- **Seller:** [Vendasta](https://www.g2.com/sellers/vendasta)
- **Company Website:** www.vendasta.com
- **Year Founded:** 2008
- **HQ Location:** Saskatchewan
- **Twitter:** @Vendasta  
3,930 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6544d4f9729fc9e50198db32a7076ab16ab3af165e6fcdb3dd871aa2845ce6e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F203666%2F&secure%5Burl_type%5D=linkedin_company_website)  
745 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Management Consulting
- **Company Size:** 84% Small, 10% Medium

#### What Do G2 Reviewers Say About Vendasta AI Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **intuitive design and outstanding support** of the Vendasta AI Platform, enhancing service delivery and client satisfaction.
- Users value the **outstanding customer support** team at Vendasta, ensuring responsive and knowledgeable assistance for their needs.
- Users find the **ease of use** of the Vendasta AI Platform enhances efficiency and client engagement effortlessly.
- Users value the **all-in-one dashboard** of Vendasta AI Platform, making management of SEO and marketing tools seamless.
- Users admire the **efficiency** of Vendasta AI Platform, significantly reducing manual tasks and enhancing productivity.

##### Cons

- Users find the **learning curve steep** , with complexities in integrations and automations that hinder easier usage.
- Users find Vendasta AI Platform has **limited features** and complicated onboarding, making it hard to fully utilize.
- Users find the **difficult learning curve** challenging, particularly with integrations that can be overwhelming and complex.
- Users express frustration over **missing features** , such as improved proposals and effective project management within the Vendasta AI Platform.
- Users find the **complexity of integrations and automations** frustrating, leading to challenges in setup and execution.

#### What Are Recent G2 Reviews of Vendasta AI Platform?

**["Revolutionized Our Client AI Integration"](https://www.g2.com/survey_responses/vendasta-ai-platform-review-12265277)**

**Rating:** 5.0/5.0 stars

_— Chris H._

[Read full review](https://www.g2.com/survey_responses/vendasta-ai-platform-review-12265277)

**["Amazing AI Assistants, Simple to Use, and Fairly Priced"](https://www.g2.com/survey_responses/vendasta-ai-platform-review-13099105)**

**Rating:** 5.0/5.0 stars

_— Carl B._

[Read full review](https://www.g2.com/survey_responses/vendasta-ai-platform-review-13099105)

#### What Are G2 Users Discussing About Vendasta AI Platform?

- [How has CalendarHero improved your scheduling processes, and what features do you find most useful?](https://www.g2.com/discussions/how-has-calendarhero-improved-your-scheduling-processes-and-what-features-do-you-find-most-useful) - 1 comment
- [What is Vendasta used for?](https://www.g2.com/discussions/what-is-vendasta-used-for)
- [What is About.Me used for?](https://www.g2.com/discussions/what-is-about-me-used-for)
- [What is MatchCraft's AdVantage used for?](https://www.g2.com/discussions/what-is-matchcraft-s-advantage-used-for)
- [How do you automate zoom?](https://www.g2.com/discussions/calendarhero-how-do-you-automate-zoom) - 1 comment

### [Edge](https://www.g2.com/es/products/eyerate-reviews-edge/reviews)

Edge (anteriormente EyeRate), la plataforma líder de crecimiento impulsado por empleados, desbloquea a los empleados como un canal de ventas y marketing próspero para marcas de servicios con múltiples ubicaciones como European Wax Center, Massage Envy, Gold’s Gym, Driven Brands y Xponential Fitness. La plataforma Edge (Motor de Crecimiento Impulsado por Empleados) transforma a los equipos de primera línea en una red confiable de promotores de marca con recompensas para empleados que están alineadas con el crecimiento de las ventas. La tecnología líder en la industria de Edge se integra con los principales sistemas de Punto de Venta (POS) permitiendo a los equipos corporativos y de franquicias automatizar su retroalimentación de clientes y competencias de ventas para miles de ubicaciones. Edge equipa a los gerentes operativos para mejorar el reconocimiento de los empleados con recompensas por generar reseñas positivas en línea. Tenemos nuestra sede en Sacramento y contamos con el respaldo de inversores como Mucker Capital, Launch Accelerator de Jason Calacanis y Moneta Ventures para redefinir cómo los empleados de primera línea ganan y las marcas de servicios triunfan.

**Average Rating:** 4.8/5.0

**Total Reviews:** 201

#### How Do G2 Users Rate Edge?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.9/10 (Category avg: 9.0/10)
- **Comentarios de los clientes:** 9.6/10 (Category avg: 8.8/10)
- **Monitoreo de medios digitales:** 8.6/10 (Category avg: 8.0/10)
- **Inteligencia Competitiva:** 9.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Edge?

- **Vendedor:** [Edge](https://www.g2.com/es/sellers/edge-1536268d-e597-4aa5-aaa9-8cdcc4897a27)
- **Año de fundación:** 2019
- **Ubicación de la sede:** Elk Grove, US
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3c33c3162ee62bf5061182cedb7f8f5243015d8f4372bf6124d6d70fe69cc54c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feyerate%2F&secure%5Burl_type%5D=linkedin_company_website)  
66 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Budtender, Gerente General
- **Top Industries:** Venta al por Menor, Salud, bienestar y fitness
- **Company Size:** 65% Small, 29% Medium

#### What Do G2 Reviewers Say About Edge?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios encuentran **las competiciones y el apoyo a los empleados** increíblemente útiles para la motivación y para mantenerse informados sobre el rendimiento de las ventas.
- Los usuarios elogian el **rápido y eficiente soporte al cliente** de Edge, destacando la impresionante asistencia de miembros del equipo como Timber y Jaslyn.
- Los usuarios encuentran que Edge es **muy fácil de usar** , apreciando su simplicidad y su eficaz servicio de atención al cliente.
- A los usuarios les encanta la **facilidad de uso y los sobresalientes aumentos en las evaluaciones de empleados** con Edge, mejorando el compromiso y la calidad del servicio.
- Los usuarios valoran la **facilidad de navegación** de Edge, complementada por un soporte al cliente receptivo y útil.

##### Cons

- Los usuarios encuentran **frustrante el mal servicio al cliente** , experimentando retrasos y complicaciones al resolver problemas de inicio de sesión y contraseña.
- Los usuarios experimentan **retrasos** con los depósitos y transferencias, haciendo que el proceso general sea frustrante y consuma mucho tiempo.
- Los usuarios encuentran la **curva de aprendizaje desafiante** ya que la configuración inicial y las características pueden ser confusas y complicadas.
- Los usuarios encuentran **características faltantes** como saldos de rollover limitados y reseñas no transferibles frustrantes con Edge.
- Los usuarios enfrentan desafíos con la **gestión de reseñas** , requiriendo apoyo para correcciones y claridad en el proceso de revisión.

#### What Are Recent G2 Reviews of Edge?

**["Perspectivas atractivas y soporte rápido y útil—10/10 vale la pena el costo"](https://www.g2.com/es/survey_responses/edge-review-13024000)**

**Rating:** 5.0/5.0 stars

_— Jared H._

[Read full review](https://www.g2.com/es/survey_responses/edge-review-13024000)

**["Un gran activo para resolver problemas de clientes y mejorar las calificaciones de Google"](https://www.g2.com/es/survey_responses/edge-review-12884201)**

**Rating:** 5.0/5.0 stars

_— Darryl L._

[Read full review](https://www.g2.com/es/survey_responses/edge-review-12884201)

#### What Are G2 Users Discussing About Edge?

- [¿Para qué se utiliza EyeRate?](https://www.g2.com/es/discussions/what-is-eyerate-used-for) - 1 comment

### [YouScan](https://www.g2.com/products/youscan/reviews)

YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data. The platform is particularly beneficial for a diverse range of users, including large corporations and smaller, customer-centric brands. With over 400 clients worldwide, including industry giants like Nestle, L'Oreal, and Coca-Cola, YouScan is trusted by both established brands and emerging companies. Its mission is to empower organizations to listen to their customers effectively, fostering improved engagement and strategic growth. YouScan boasts several key features that set it apart in the social listening category. One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media images, including brand logo detection and automated visual content reports. Understanding the audience is crucial for effective marketing strategies, and YouScan excels in this area with its Audience Insights feature. This tool provides demographic information, interests, and occupations of individuals discussing brands and topics on social media, allowing users to tailor their marketing efforts to specific segments. The platform's powerful reporting capabilities, combined with a sleek and user-friendly interface, make it accessible and appealing to a wide range of users, from large enterprises to startups. Recognized by industry experts, YouScan has received accolades such as being named a "Cool AI Vendor for Marketing" by Gartner and winning multiple MarkTech Breakthrough Awards for "Best Social Media Monitoring Software." Founded in Kyiv, YouScan has grown into a distributed team with offices across Europe and Latin America, reflecting its commitment to serving a global clientele while continuously evolving to meet the needs of the market.

**Average Rating:** 4.7/5.0

**Total Reviews:** 300

#### How Do G2 Users Rate YouScan?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.2/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.7/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.3/10 (Category avg: 8.3/10)

#### Who Is the Company Behind YouScan?

- **Seller:** [YouScan](https://www.g2.com/sellers/youscan)
- **Company Website:** www.youscan.io
- **Year Founded:** 2010
- **HQ Location:** Kyiv, Kyiv City
- **Twitter:** @YouScan\_io  
441 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a0672b1309b31065f60c6ef8b85793c01d831a362043c9070d90ee72c0e3828e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F525639%2F&secure%5Burl_type%5D=linkedin_company_website)  
96 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Market Research
- **Company Size:** 48% Small, 35% Medium

#### What Do G2 Reviewers Say About YouScan?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend YouScan for its **excellent customer support** , providing prompt assistance and enriching onboarding experiences.
- Users praise YouScan for its **helpful customer support** that promptly addresses questions and enhances user experience.
- Users appreciate YouScan for its **ease of use** , boasting an intuitive interface and helpful customer support.
- Users are impressed by YouScan's **powerful analytics capabilities** , enabling them to uncover actionable insights efficiently.
- Users find YouScan's **social listening capabilities** invaluable for monitoring brand mentions and enhancing customer engagement.

##### Cons

- Users find the **learning curve challenging** , especially with search queries, making it tough for new users to adapt.
- Users find the **difficult learning** curve a challenge, needing time to master YouScan's extensive features effectively.
- Users express frustration with YouScan's **slow performance** when analyzing large data sets, impacting efficiency and usability.
- Users note the **limited features** of YouScan, especially in query counts and data extraction capabilities.
- Users face challenges with **data inaccuracy** due to limited query capabilities and difficulty in cleaning data effectively.

#### What Are Recent G2 Reviews of YouScan?

**["Saves me hours every week, genuinely changed how I handle big monitoring projects"](https://www.g2.com/survey_responses/youscan-review-13213522)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/youscan-review-13213522)

**["YouScan: Fast Reputation Management with Powerful AI and Responsive Support"](https://www.g2.com/survey_responses/youscan-review-13208468)**

**Rating:** 5.0/5.0 stars

_— Alberto M._

[Read full review](https://www.g2.com/survey_responses/youscan-review-13208468)

#### What Are G2 Users Discussing About YouScan?

- [What are the benefits and challenges of using YouScan for social media listening?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-youscan-for-social-media-listening)
- [What is YouScan used for?](https://www.g2.com/discussions/what-is-youscan-used-for) - 1 comment, 1 upvote

### [Synup](https://www.g2.com/products/synup/reviews)

Synup is a local marketing platform built for agencies and resellers. Agencies use Synup to deliver listings, reputation, and social media management for thousands of client locations, build local SEO into their own products with the Synup API and MCP server, white-label every surface under their own brand, and run agency operations from the same platform they use to deliver client work. It replaces the fragmented stack that agencies typically cobble together to deliver local SEO at scale. Listings Management Sync business information across Google, Apple, Bing, Facebook, and every major listing platform. Bulk edits push across thousands of locations in a single action. Track listings indexing across every platform to confirm each client location is actually live in search, not just submitted. Most listing tools stop at confirming the push. Synup tracks whether the data is indexed and visible to searchers. Reputation Management Monitor reviews across Google, Facebook, and every major review site. Respond using AI-generated drafts that match each client's brand voice. Send review request campaigns over email and SMS to grow review velocity for every client location. Social Media Management Tool Schedule posts across Google Business Profile, Facebook, Instagram, and LinkedIn for hundreds of locations in one workflow. AI generates localized content per location so every post feels native to its market instead of looking like the same campaign copy-pasted everywhere. Local SEO Analytics Track local rankings, GBP performance, and review sentiment for every client location. Reporting runs across the full client portfolio without spreadsheet exports or stitching data between tools. Local SEO Tools API Build local SEO into your own product. Agencies, platforms, and SaaS companies use the Synup API to power listings sync, review management, and GBP automation inside their existing applications. Headless and built to scale across millions of locations. Synup MCP Server Connect Synup to Claude, ChatGPT, and any MCP-compatible AI assistant. Agencies use the MCP server to query listings, pull review data, and manage client locations through conversational AI workflows instead of clicking through dashboards. Included for existing customers. White-Label Everything Every Synup tool, dashboard, and client report can be fully white-labeled under your agency's brand. Custom domains, your logo, your colors, your client-facing experience. Your clients never know Synup is in the stack. Agency Operations Beyond the core local SEO tools, Synup gives agencies a full operating layer to run their business from one platform. Offer essential local SEO tools to all your SMB clients at no extra cost -Forecast churn risk using client health scores and usage patterns -Build a single source of truth for all client information, enriched with AI-powered fields -Capture and enrich leads instantly using AI-powered prospecting tools -Manage sales pipelines with custom stages for marketing services and retainers -Track tasks and deliverables across marketing campaigns -Create and send invoices directly from Synup and automate your billing workflows Synup is the operating system agencies run their local SEO business on. The core tools handle client delivery, the API and MCP server let agencies extend Synup into their own products, and the white-label layer keeps every surface under your brand from the first click to the final invoice.

**Average Rating:** 4.5/5.0

**Total Reviews:** 309

#### How Do G2 Users Rate Synup?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.9/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.3/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.8/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Synup?

- **Seller:** [Synup](https://www.g2.com/sellers/synup)
- **Company Website:** www.synup.com
- **Year Founded:** 2014
- **HQ Location:** New York, New York
- **Twitter:** @synup  
3,073 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7f6760f3ad516df2005b76746744336ca7e851192bf51bb5bd953c38a4f31b02&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9322483%2F&secure%5Burl_type%5D=linkedin_company_website)  
68 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Financial Services
- **Company Size:** 76% Small, 19% Medium

#### What Do G2 Reviewers Say About Synup?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Synup to be an **easy-to-use platform** that streamlines review management and enhances online presence effortlessly.
- Users appreciate the **helpfulness** of Synup in managing reviews and enhancing online visibility for their businesses.
- Users value Synup for its **efficient review management** that enhances online presence and saves valuable time.
- Users praise Synup's **responsive customer support** , highlighting their effectiveness and helpfulness in managing online listings and reviews.
- Users appreciate the **centralized management** of Synup, benefiting from responsive support and effective multi-location tools.

##### Cons

- Users face a **steep learning curve** when starting with Synup, despite helpful tutorials and support from the team.
- Users note **feature limitations** in Synup, including unclear pricing and insufficient customization for specific needs.
- Users face a **difficult learning curve** with Synup, as the interface can be confusing at first.
- Users find that **improvement is needed** in scheduling and update processes within Synup, impacting overall user experience.
- Users experience a **lack of features** in Synup, especially regarding social media tools and targeting options.

#### What Are Recent G2 Reviews of Synup?

**["Outstanding Experience from Start to Finish"](https://www.g2.com/survey_responses/synup-review-11970736)**

**Rating:** 5.0/5.0 stars

_— Tony S._

[Read full review](https://www.g2.com/survey_responses/synup-review-11970736)

**["Effortless Automation and Outstanding Support"](https://www.g2.com/survey_responses/synup-review-11995460)**

**Rating:** 5.0/5.0 stars

_— Lauren H._

[Read full review](https://www.g2.com/survey_responses/synup-review-11995460)

#### What Are G2 Users Discussing About Synup?

- [What is Synup used for?](https://www.g2.com/discussions/what-is-synup-used-for)

### [The Ansira platform](https://www.g2.com/products/the-ansira-platform/reviews)

Enterprise brands don't just run marketing campaigns — they manage complex ecosystems of dealers, franchisees, distributors, agents, and local partners. Without coordination, these networks become fragmented, leading to inconsistent messaging, inefficient spend, and limited visibility into performance. The Ansira platform is purpose-built to solve that by unifying the technology, data, and expertise that brands and their partners need to operate as one synchronized ecosystem.

**Average Rating:** 4.9/5.0

**Total Reviews:** 281

#### How Do G2 Users Rate The Ansira platform?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.4/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 9.3/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind The Ansira platform?

- **Seller:** [Ansira](https://www.g2.com/sellers/ansira)
- **Company Website:** ansira.com
- **Year Founded:** 1919
- **HQ Location:** St. Louis, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=92bb7436dfee14d1f0cad90047039efaf4e3b6b15eba1a468c623ad06dd7d9f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15013%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,243 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Travel Advisor
- **Top Industries:** Leisure, Travel & Tourism, Marketing and Advertising
- **Company Size:** 60% Small, 22% Medium

#### What Do G2 Reviewers Say About The Ansira platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Ansira's **ease of use** invaluable for deeper analysis and efficient marketing management.
- Users find the **easy integration** of the Ansira platform enhances their marketing efficiency and effectiveness significantly.
- Users commend the **easy integrations** of the Ansira platform, enhancing their efficiency and marketing effectiveness.
- Users praise the **easy integrations** of the Ansira platform, enhancing marketing efficiency and streamlining analytics efforts.
- Users enjoy the **ease of use and powerful features** of Ansira, enhancing their marketing analysis and campaign management.

##### Cons

- Users find it challenging to adapt due to the platform's **difficult learning curve** and complex features.
- Users find the **pricing high** compared to cheaper alternatives that offer similar quality and features.
- Users find the **high pricing** of the Ansira platform concerning, especially when cheaper alternatives exist.
- Users feel the **customer service and integration processes require improvement** , affecting overall efficiency and satisfaction.
- Users express frustration with **inadequate support** , citing unresponsiveness and delays that hinder their overall experience.

#### What Are Recent G2 Reviews of The Ansira platform?

**["Responsive, Helpful Team and a User-Friendly, Efficient Platform"](https://www.g2.com/survey_responses/the-ansira-platform-review-13139392)**

**Rating:** 5.0/5.0 stars

_— Verified User in Wine and Spirits_

[Read full review](https://www.g2.com/survey_responses/the-ansira-platform-review-13139392)

**["Helped me improve sales insights and marketing performance"](https://www.g2.com/survey_responses/the-ansira-platform-review-7132366)**

**Rating:** 4.5/5.0 stars

_— Nitin S._

[Read full review](https://www.g2.com/survey_responses/the-ansira-platform-review-7132366)

#### What Are G2 Users Discussing About The Ansira platform?

- [What is the Ansira platform used for?](https://www.g2.com/discussions/what-is-the-ansira-platform-used-for)
- [How do you use Ansira?](https://www.g2.com/discussions/how-do-you-use-ansira) - 1 comment
- [How much does Ansira cost?](https://www.g2.com/discussions/how-much-does-ansira-cost) - 1 comment
- [What is Ansira?](https://www.g2.com/discussions/what-is-ansira) - 1 comment

### [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews)

ReputationStacker’s reputation management software helps businesses get more reviews, rank higher in local search, and win more customers... automatically. It is a completely hands-off system designed to scale effortlessly, making it especially powerful for local businesses, multi-location brands, and healthcare organizations looking to boost reviews, improve customer experience, and dominate local search. • Automated Campaigns → Save Time & Drive Volume: Automatically triggers SMS and email review invitations, allowing you to focus on running your business while the system consistently drives new reviews on Google, Facebook, and other major platforms. • AI Review Replies & Sentiment Reports → Smart CX Management: Streamline your response workflow with intelligent AI review replies, while detailed sentiment reports turn qualitative feedback and NPS surveys into quantified, actionable data to resolve issues privately. • Multi-Location Control → Protect Brand Consistency: Centralizes review monitoring and customer experience tracking for thousands of locations in a single dashboard, ensuring a stellar online reputation across your entire brand footprint. • Granular Permissions → Delegate Safely: Uses a secure, four-tier user permission structure, allowing you to safely delegate local review management to staff, location managers, or franchise owners without losing control of your master account settings. • Workflow Integrations → Eliminate Manual Effort: Seamlessly connects with your CRM, POS, or practice management software to run in the background, automatically turning daily transactions into new review opportunities. By unifying automated review acquisition with powerful customer experience tools, ReputationStacker turns feedback into your strongest growth engine. Whether you are managing a single local storefront or coordinating thousands of franchise locations, the platform gives you the tools to listen to your customers, improve operational performance, and dominate local search.

**Average Rating:** 4.9/5.0

**Total Reviews:** 80

#### How Do G2 Users Rate ReputationStacker?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.8/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 10.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.9/10 (Category avg: 8.3/10)

#### Who Is the Company Behind ReputationStacker?

- **Seller:** [ReputationStacker](https://www.g2.com/sellers/reputationstacker)
- **Year Founded:** 2016
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8ea26fa1972ab310ce71f65bd7c523398cfe4071475178177c56d040900e12ef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freputationstacker%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Manager, Marketing Director
- **Top Industries:** Consumer Services, Health, Wellness and Fitness
- **Company Size:** 51% Small, 34% Medium

#### What Do G2 Reviewers Say About ReputationStacker?

_AI-generated summary from verified user reviews_

##### Pros

- Users find ReputationStacker to be **very easy to use** , streamlining review collection with hassle-free setup and automation.
- Users love the **ease of use** of ReputationStacker, simplifying review collection and boosting their customer ratings significantly.
- Users love the **ease of online reputation management** with ReputationStacker, enjoying seamless setup and support for their locations.
- Users value the **automation** of ReputationStacker, streamlining review requests and boosting their business's online presence effectively.
- Users find the **easy setup** of ReputationStacker efficient, allowing seamless integration and effective automated review collection.

##### Cons

- Users face **connection issues** during setup, but support helps ensure smooth operation afterward.
- Users find the filtering options useful but note it can be **difficult to learn** due to complexity and lack of documentation.
- Users find ReputationStacker to be **expensive** when exceeding text message limits, leading to higher costs than anticipated.
- Users find **filtering issues** arise when combining multiple options, leading to confusion and a need for better documentation.
- Users find the **filtering limitations** challenging, particularly when combining multiple options without adequate guidance or documentation.

#### What Are Recent G2 Reviews of ReputationStacker?

**["New Reporting Features Make Location Performance Easy to Track"](https://www.g2.com/survey_responses/reputationstacker-review-13228484)**

**Rating:** 5.0/5.0 stars

_— Luke J._

[Read full review](https://www.g2.com/survey_responses/reputationstacker-review-13228484)

**["All Our Location Reviews in One Place—Easy Follow-Ups That Boost Ratings"](https://www.g2.com/survey_responses/reputationstacker-review-13166056)**

**Rating:** 5.0/5.0 stars

_— Raymond D._

[Read full review](https://www.g2.com/survey_responses/reputationstacker-review-13166056)

#### What Are G2 Users Discussing About ReputationStacker?

- [What is ReputationStacker used for?](https://www.g2.com/discussions/what-is-reputationstacker-used-for) - 1 comment

### [Digital Air Strike](https://www.g2.com/products/digital-air-strike/reviews)

Quickly improve your online reputation and digital presence with award-winning technology that attracts new consumers, converts them into buyers, and builds customer loyalty and repeat business. Targeted ads online and on streaming services deliver high-quality leads to your business, while our award-winning review generation and management improve your online reputation on Google, Facebook, Yelp, and more. Custom posts on Google, Facebook, Twitter, Instagram, and YouTube engage with your audience and turn search, social and reviews sites into lead generators for your business. AI-powered chatbots engage your customers on your website, Facebook page, and via text message so no leads are lost and you provide 24/7 customer service. Our team of experts optimizes all software and services to ensure you get the results you want.

**Average Rating:** 4.8/5.0

**Total Reviews:** 49

#### How Do G2 Users Rate Digital Air Strike?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.4/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 9.4/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.1/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Digital Air Strike?

- **Seller:** [DAS Technology](https://www.g2.com/sellers/das-technology)
- **Year Founded:** 2007
- **HQ Location:** Scottsdale, AZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cfb2bbfeed0c16cdceb29ac91b8fd775941eb3b92b99cb3e0b25668b01357c42&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdigital-air-strike%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
165 employees on LinkedIn®
- **Phone:** 1-888-713-8958

#### Who Uses This Product?

- **Top Industries:** Automotive
- **Company Size:** 66% Medium, 34% Small

#### What Are Recent G2 Reviews of Digital Air Strike?

**["A Solid Choice for Rep Management"](https://www.g2.com/survey_responses/digital-air-strike-review-4455923)**

**Rating:** 4.0/5.0 stars

_— Andi S._

[Read full review](https://www.g2.com/survey_responses/digital-air-strike-review-4455923)

**["Very helpful"](https://www.g2.com/survey_responses/digital-air-strike-review-4463073)**

**Rating:** 5.0/5.0 stars

_— Bethany T._

[Read full review](https://www.g2.com/survey_responses/digital-air-strike-review-4463073)

#### What Are G2 Users Discussing About Digital Air Strike?

- [What is Digital Air Strike used for?](https://www.g2.com/discussions/what-is-digital-air-strike-used-for)

### [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews)

Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. Not only is Shopper Approved one of the leading online review platforms in the world, but we're also the #1 Rated Review Platform - with a 4.8-star rating on G2, a 4.8-star rating on Capterra, and a 4.7-star rating on Trustpilot (our direct competitor). We're also a two-time award-winning Inc. 500 company, an official Google Review Partner, and we have an A+ BBB rating. The thing that really sets Shopper Approved apart is our unique ability to help our clients to collect up to 10x more reviews than their competitors, and then display those reviews in as many strategic locations as possible, which drives more visibility, credibility, traffic, and conversions. Unlike other review platforms, we take a holistic, highly strategic approach to reviews and other forms of User-Generated Content (like Q&A), which, when search-optimized, gives our clients to ability to drive up to 4x more traffic to their website, and up to 9x higher conversion rates on individual product pages. We also offer a Double Your Reviews Guarantee - the first of its kind in the industry. Bottom line, if you just want reviews in order to check a box, then it doesn't really matter which review platform you use. But if you want to get more traffic and conversions, and become a leader in your industry, you want Shopper Approved. We have the reputation and the results that you need to take your company to the next level. If you want to see if we're a good fit, sign up for a free demo. There's no pressure and no obligation.

**Average Rating:** 4.7/5.0

**Total Reviews:** 232

#### How Do G2 Users Rate Shopper Approved?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.4/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 7.3/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.5/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Shopper Approved?

- **Seller:** [Shopper Approved](https://www.g2.com/sellers/shopper-approved)
- **Company Website:** shopperapproved.com
- **Year Founded:** 2010
- **HQ Location:** Ogden, UT
- **Twitter:** @ShopperApproved  
311 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1036343d7c585510815c11faae14f2a1679b4cd5d7fc57923f507eb2d273472d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4802495%2F&secure%5Burl_type%5D=linkedin_company_website)  
66 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 88% Small, 15% Medium

#### What Do G2 Reviewers Say About Shopper Approved?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of Shopper Approved, appreciating its intuitive dashboard and seamless review collection process.
- Users value the **reliable support and effective review management** that enhances reputation and boosts conversion rates effortlessly.
- Users benefit from the **visibility growth** through authentic reviews, enhancing SEO and driving high conversion rates.
- Users value the **easy integrations** of Shopper Approved, enhancing efficiency and boosting visibility with seamless eCommerce support.
- Users value the **significant increase in reviews** facilitated by Shopper Approved, boosting both trust and conversions effectively.

##### Cons

- Users find the **outdated interface** of Shopper Approved hampers usability and needs significant modernization to enhance functionality.
- Users find the **poor interface design** of Shopper Approved outdated, affecting usability and overall experience.
- Users find the **expensive pricing** of Shopper Approved unclear, leading to budgeting challenges and frustration.
- Users desire **missing features** like deeper marketing analytics to enhance tracking of social campaigns and influencer partnerships.
- Users find the **admin panel contact issues** a bit cumbersome when managing multiple sites, impacting overall usability.

#### What Are Recent G2 Reviews of Shopper Approved?

**["Shooper Approved - A gamechanger for building customer trust"](https://www.g2.com/survey_responses/shopper-approved-review-13223391)**

**Rating:** 4.5/5.0 stars

_— Shivam K._

[Read full review](https://www.g2.com/survey_responses/shopper-approved-review-13223391)

**["The Best Review Tool for Ecomm Business On the Market Today"](https://www.g2.com/survey_responses/shopper-approved-review-9492261)**

**Rating:** 4.5/5.0 stars

_— Eszter D._

[Read full review](https://www.g2.com/survey_responses/shopper-approved-review-9492261)

#### What Are G2 Users Discussing About Shopper Approved?

- [What is Shopper Approved used for?](https://www.g2.com/discussions/what-is-shopper-approved-used-for)
- [What does Shopper Approved do?](https://www.g2.com/discussions/what-does-shopper-approved-do) - 1 comment
- [How do you review a business on Google?](https://www.g2.com/discussions/how-do-you-review-a-business-on-google)
- [Is Shopper Approved legitimate?](https://www.g2.com/discussions/is-shopper-approved-legitimate) - 2 comments
- [What does Shopper Approved mean?](https://www.g2.com/discussions/what-does-shopper-approved-mean) - 1 comment

### [EmbedReviews](https://www.g2.com/products/embedreviews/reviews)

EmbedReviews is a complete online review management software that can automatically generate all your customer reviews and display them in the form of a review widget on your website. It is an advanced online reputation management software that allows businesses to manage all their online reviews on one dashboard. You can automate the reviews process, manage it, do review monitoring, respond to your customer feedback from one spot, and receive real-time alerts every time there is a new review. No more manual copy-pasting of reviews. Just provide simple permissions to your social media platforms and review site accounts and let the system fetch all your reviews. The software will connect to your Google and Facebook accounts, generate the reviews, you can monitor reviews, and pick which one you want to be displayed. Users can collect reviews on any website in a web-collect form and send email or SMS requests for more. Ask for customer satisfaction via messaging by sending review requests via email and SMS to get feedback and earn your customer's trust with customer interactions. Thanks to this reputation management tool, you can display star ratings in Google search results, boost the SEO and rank higher in the search results. It will bring more traffic, increase sales, and improve customer satisfaction. Trusted by over 50.000 businesses of all sizes, it's a simple and affordable reputation management platform for every kind of business size, no matter if it is an international or local business. Main benefits: Boost your business' credibility with reviews that your customers want to share Streamline your online presence and let new customers find you faster Put the review collection process on auto-pilot and save tons of time Complete management of your reviews from one dashboard Ensures control over your reputation by filtering the negative feedback you don't want to show Changes customer perception and improves customer experience Gives trustworthiness and authority to the brand Drives traffic and conversions Helps you get found in Google Improves the rankings with reviews Lets happy customers speak for the brand Encourages new reviews Collect real feedback from any website in seconds Easy to use for non-tech people Starts working immediately, no coding skills needed Works with any website Saves tons of time Here is what you get when using EmbedReviews: 10+ templates to create a customizable widget that will best fit your brand Aggregated star rating snippets for your web pages to improve local SEO and dominate search engine results. Review badges to show your average rating from multiple sources in a single badge. Option to handpick your reviews. Show the positive reviews and leave the negative reviews aside. Fetch the reviews you want to appear on your website while eliminating the bad reviews. Create unlimited review forms for your website and start getting more reviews from your website. Amplify and re-use your customer testimonials for ad campaigns and let them convert users to customers. Facebook auto-responder to automate the responding process. Advanced analytics to track your progress. Custom CSS to create your desired on-site widgets with the next level customization that matches your brand entirely. WordPress plugin that works smoothly with WordPress websites. The official plugin is easy to install and implement. Make your best review mix from multiple review platforms: Facebook pages, Google location, Yelp, or reviews that you've submitted manually. Get dedicated real-time customer support and overcome any obstacle you may face in the process of your CRM.

**Average Rating:** 4.9/5.0

**Total Reviews:** 97

#### How Do G2 Users Rate EmbedReviews?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.7/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.7/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.8/10 (Category avg: 8.3/10)

#### Who Is the Company Behind EmbedReviews?

- **Seller:** [EmbedSocial](https://www.g2.com/sellers/embedsocial)
- **HQ Location:** Skopje, MK
- **Twitter:** @EmbedSocial  
420 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=550446adae44b06bac335e033a722cf96ccf1668098562dba9069de52af321e2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9492319&secure%5Burl_type%5D=linkedin_company_website)  
32 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Retail, Real Estate
- **Company Size:** 86% Small, 9% Medium

#### What Do G2 Reviewers Say About EmbedReviews?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **excellent and fast customer support** provided by EmbedReviews, making their experience seamless and enjoyable.
- Users commend the **ease of use** of EmbedReviews, highlighting its straightforward setup and seamless integration into websites.
- Users appreciate the **supportive staff** of EmbedSocial, consistently providing responsive and helpful service for business needs.
- Users praise the **team's helpfulness** at EmbedReviews for providing excellent support and customization for their websites.
- Users value the **customization options** of EmbedReviews, allowing for a personalized and professional presentation of reviews.

##### Cons

- Users find EmbedReviews' pricing **somewhat expensive** , particularly noting significant jumps in monthly costs for higher tiers.
- Users express frustration over the **limited customization** options in EmbedReviews, hindering flexibility and branding alignment.
- Users find the **complexity of multiple software packages** confusing during sign-up and trial processes.
- Users find the **limited templates and customization options** in EmbedReviews lead to repetitive and unvaried displays.
- Users find the **difficult navigation** of EmbedReviews challenging, though support staff readily assist with questions.

#### What Are Recent G2 Reviews of EmbedReviews?

**["Amazing customer service!"](https://www.g2.com/survey_responses/embedreviews-review-10943409)**

**Rating:** 5.0/5.0 stars

_— Mitchell B._

[Read full review](https://www.g2.com/survey_responses/embedreviews-review-10943409)

**["Effortless Review Management and Outstanding Support—Didi Is a Star!"](https://www.g2.com/survey_responses/embedreviews-review-11845373)**

**Rating:** 5.0/5.0 stars

_— Jason M._

[Read full review](https://www.g2.com/survey_responses/embedreviews-review-11845373)

#### What Are G2 Users Discussing About EmbedReviews?

- [What is EmbedReviews used for?](https://www.g2.com/discussions/what-is-embedreviews-used-for)

### [Broadly](https://www.g2.com/products/broadly/reviews)

Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Our app connects with the tools you already use and comes with dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you. To learn more about the Broadly solution, visit: https://broadly.com/how-it-works

**Average Rating:** 4.7/5.0

**Total Reviews:** 72

#### How Do G2 Users Rate Broadly?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.8/10 (Category avg: 8.8/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Broadly?

- **Seller:** [Vendasta](https://www.g2.com/sellers/vendasta)
- **Year Founded:** 2008
- **HQ Location:** Saskatchewan
- **Twitter:** @Vendasta  
3,930 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6544d4f9729fc9e50198db32a7076ab16ab3af165e6fcdb3dd871aa2845ce6e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F203666%2F&secure%5Burl_type%5D=linkedin_company_website)  
745 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Construction, Consumer Services
- **Company Size:** 89% Small, 9% Medium

#### What Do G2 Reviewers Say About Broadly?

_AI-generated summary from verified user reviews_

##### Cons

- Users express frustration over **poor customer support** , making it difficult to receive assistance when needed.

#### What Are Recent G2 Reviews of Broadly?

**["Switched from Broadly to Hatch"](https://www.g2.com/survey_responses/broadly-review-7593751)**

**Rating:** 5.0/5.0 stars

_— Samantha M._

[Read full review](https://www.g2.com/survey_responses/broadly-review-7593751)

**["Great Customer Service"](https://www.g2.com/survey_responses/broadly-review-4286280)**

**Rating:** 5.0/5.0 stars

_— Ed B._

[Read full review](https://www.g2.com/survey_responses/broadly-review-4286280)

#### What Are G2 Users Discussing About Broadly?

- [What is Broadly used for?](https://www.g2.com/discussions/what-is-broadly-used-for)

### [Partoo](https://www.g2.com/products/partoo/reviews)

At Partoo, our mission is to make businesses more visible on the Internet, to improve their e-reputation and to help them gain more customers. Our all-in-one solution empowers strategic decision-making through intuitive dashboards, enabling decision-makers to measure ROI and foster lasting customer relationships. Partoo works with a wide range of local and international companies across various industries, including small and medium-sized businesses, as well as large corporations like McDonald's, Toyota, Carrefour, and Sports Direct. The simplicity of our local listing solution enables companies to manage the tool at both local and brand levels. Partoo boasts a team of over 400 professionals and serves more than 400 clients in over 100 countries Products Details Partoo helps companies grow with the following products by meeting its 3 objectives: Get Found, Get Chosen and Get Clients. Get found: - Presence Management: automatically broadcast your stores’ information on the main directories, GPS, search engines, social networks and opinion websites. - Store Locator: optimise your website with a Store Locator and customisable pages per location. Make your Point of Sales stand out on the queries associated with your activity. Get chosen: - Review Management: centralise the reviews left on your listings, whether they come from Google, TripAdvisor or Facebook. Get regular reports, analyse them and respond from a single interface. - Review Booster: encourage satisfied customers to leave positive reviews on Google Business Profile via SMS invites. Get clients: - Messages: centralise messages received from Google Business Profile, Facebook Messenger, and Instagram and easily reply to them centrally or locally!

**Average Rating:** 4.7/5.0

**Total Reviews:** 51

#### How Do G2 Users Rate Partoo?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.5/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.2/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.5/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Partoo?

- **Seller:** [Partoo](https://www.g2.com/sellers/partoo)
- **Year Founded:** 2014
- **HQ Location:** Paris
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=02dc64027952c2b1b827b59cfb6fef57f44b90b1e107acb8c4f355cab3c69f92&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpartoo%2F&secure%5Burl_type%5D=linkedin_company_website)  
454 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Automotive
- **Company Size:** 35% Small, 29% Medium

#### What Do G2 Reviewers Say About Partoo?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive and user-friendly interface** of Partoo, making management tasks easy and efficient.
- Users commend Partoo for its **excellent customer service** , appreciating proactive support and quick problem resolution.
- Users praise the **excellent customer support** of Partoo, highlighting quick problem resolution and proactive assistance.
- Users find Partoo's platform **essential** for managing multiple locations, boosting visitor numbers and ensuring smooth operations.
- Users find Partoo **extremely helpful** for Google management, appreciating its efficiency and excellent support from account managers.

##### Cons

- Users find the pricing of Partoo to be **expensive** , which may deter long-term commitment and satisfaction.
- Users find the **high pricing** of Partoo to be a potential barrier, suggesting a need for cost adjustments.
- Users express concerns over **pricing issues** , suggesting that costs should decrease after two years of service.
- Users often face **Google-related bugs** during video verification, affecting their overall experience with Partoo.
- Users experience **performance issues** with Partoo, noting that some features operate slowly despite good setup.

#### What Are Recent G2 Reviews of Partoo?

**["Partoo Makes Presence and Review Management Easier"](https://www.g2.com/survey_responses/partoo-review-12294317)**

**Rating:** 5.0/5.0 stars

_— Anne K._

[Read full review](https://www.g2.com/survey_responses/partoo-review-12294317)

**["Essential for Review Management and Visibility"](https://www.g2.com/survey_responses/partoo-review-12582320)**

**Rating:** 5.0/5.0 stars

_— Gerardo B._

[Read full review](https://www.g2.com/survey_responses/partoo-review-12582320)

### [AppFollow](https://www.g2.com/products/appfollow/reviews)

AppFollow makes it easy to understand and elevate your app’s reputation. AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organic app performance analysis, competitor research, app performance monitoring, and analysis. AppFollow makes it easy to understand and elevate your app’s reputation. We help more than 100K+ users to utilize data across the app lifecycle to build successful apps with the power of our tools: — app performance monitor; — user review engagement tools; — app growth acceleration tools; — review management automation; — a vast number of integrations with Salesforce, Zendesk, Slack, Helpshift, Tableau, and more.

**Average Rating:** 4.6/5.0

**Total Reviews:** 192

#### How Do G2 Users Rate AppFollow?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.9/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 6.7/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.6/10 (Category avg: 8.3/10)

#### Who Is the Company Behind AppFollow?

- **Seller:** [AppFollow](https://www.g2.com/sellers/appfollow)
- **Year Founded:** 2015
- **HQ Location:** Helsinki
- **Twitter:** @AppFollowIO  
2,960 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c970115dcdfea35fc429441b4408ef856ceeb2b809f033f666628c78cb5da05d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6403242%2F&secure%5Burl_type%5D=linkedin_company_website)  
75 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Social Media Manager
- **Top Industries:** Information Technology and Services, Computer Games
- **Company Size:** 64% Small, 23% Medium

#### What Do G2 Reviewers Say About AppFollow?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of AppFollow, appreciating its quick tracking and effective management tools.
- Users appreciate the **easy AI review tracking and response** features of AppFollow, enhancing their review management efficiency.
- Users appreciate the **business growth tools** of AppFollow for enhancing reviews and utilizing AI for responses.
- Users value the **centralized management** of AppFollow, streamlining app store optimization and feedback in one platform.
- Users appreciate the **centralized reviews** feature in AppFollow, streamlining app store optimization and feedback management effectively.

##### Cons

- Users often experience **data inaccuracy** with AppFollow, particularly regarding Google Play console ratings.
- Users find the **pricing a bit on the higher side** , which can be a barrier for smaller businesses or developers.
- Users desire improved **review selection capabilities** to download comments from multiple platforms more efficiently.
- Users encounter **inaccuracies** in AppFollow's data, particularly concerning Google Play Console ratings, affecting reliability.
- Users desire **better review selection** for simultaneous downloads from both CH Play and App Store for convenience.

#### What Are Recent G2 Reviews of AppFollow?

**["AppFollow for the win"](https://www.g2.com/survey_responses/appfollow-review-7704336)**

**Rating:** 5.0/5.0 stars

_— Josiah G._

[Read full review](https://www.g2.com/survey_responses/appfollow-review-7704336)

**["Real-Time Feedback Revolution with AppFollow"](https://www.g2.com/survey_responses/appfollow-review-12432533)**

**Rating:** 5.0/5.0 stars

_— Yatin G._

[Read full review](https://www.g2.com/survey_responses/appfollow-review-12432533)

#### What Are G2 Users Discussing About AppFollow?

- [What is AppFollow used for?](https://www.g2.com/discussions/what-is-appfollow-used-for)

### [BrightLocal](https://www.g2.com/products/brightlocal/reviews)

BrightLocal offers local SEO software and services that help businesses get found, chosen, and trusted in their local area. By combining AI-powered insights built on 16 years of proprietary local search data with expert-led services, BrightLocal simplifies local search marketing, enabling businesses to improve visibility, manage listings, and build stronger online reputations. Founded in 2009 and trusted by 15,000 small businesses and marketing agencies, BrightLocal provides organisations with the confidence to grow.

**Average Rating:** 4.6/5.0

**Total Reviews:** 221

#### How Do G2 Users Rate BrightLocal?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.6/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 9.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.5/10 (Category avg: 8.3/10)

#### Who Is the Company Behind BrightLocal?

- **Seller:** [BrightLocal](https://www.g2.com/sellers/brightlocal)
- **Year Founded:** 2008
- **HQ Location:** East Sussex
- **Twitter:** @brightlocal  
14,362 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=749b925dcaa3c008c212716c614e15400f12bf4f725c3ebe60cbb2ed57db2e4a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1461665%2F&secure%5Burl_type%5D=linkedin_company_website)  
189 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, SEO Specialist
- **Top Industries:** Marketing and Advertising, Internet
- **Company Size:** 86% Small, 10% Medium

#### What Do G2 Reviewers Say About BrightLocal?

_AI-generated summary from verified user reviews_

##### Pros

- Users find BrightLocal's **rank tracking tools** invaluable for monitoring SEO performance and competitor insights.
- Users praise the **easy-to-use dashboard** of BrightLocal for managing search rankings and reputation effortlessly.
- Users appreciate the **ease of use** of BrightLocal, thanks to its intuitive dashboard and user-friendly interface.
- Users find **review management** in BrightLocal very effective, enhancing their reputation with an easy-to-use interface.
- Users find **ranking tracking** and review management invaluable, simplifying local search ranking improvements with an intuitive dashboard.

##### Cons

- Users find the **complex interface** challenging to navigate, especially for first-time use, despite good customer support.
- Users find the **navigation complex** due to the abundance of tools and options, especially for first-time use.
- Users find the **difficult navigation** challenging, especially when trying to locate tools and options initially.
- Users find the pricing for BrightLocal to be **expensive** , especially with additional costs for citation building.
- Users find the **extra costs** of BrightLocal, including citation building, to be somewhat high for the full tool.

#### What Are Recent G2 Reviews of BrightLocal?

**["BrightLocal’s SEO Ranking & Competitor Insights Drive Actionable Results"](https://www.g2.com/survey_responses/brightlocal-review-12214927)**

**Rating:** 4.0/5.0 stars

_— Adam J._

[Read full review](https://www.g2.com/survey_responses/brightlocal-review-12214927)

**["Average Keyword Rankings by Radius—A Helpful Map Pack"](https://www.g2.com/survey_responses/brightlocal-review-12661228)**

**Rating:** 4.5/5.0 stars

_— Katie B._

[Read full review](https://www.g2.com/survey_responses/brightlocal-review-12661228)

#### What Are G2 Users Discussing About BrightLocal?

- [What is BrightLocal used for?](https://www.g2.com/discussions/what-is-brightlocal-used-for)
- [How do I use bright local?](https://www.g2.com/discussions/how-do-i-use-bright-local)
- [How much does Synup cost?](https://www.g2.com/discussions/how-much-does-synup-cost)
- [How Much Does BrightLocal cost?](https://www.g2.com/discussions/how-much-does-brightlocal-cost) - 1 comment, 1 upvote
- [What is Whitespark?](https://www.g2.com/discussions/what-is-whitespark)

### [SmartCustomer](https://www.g2.com/products/smartcustomer/reviews)

SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance. SmartCustomer currently supports over 60K brands in building connections based on trust and transparency.

**Average Rating:** 4.4/5.0

**Total Reviews:** 77

#### How Do G2 Users Rate SmartCustomer?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 6.9/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 7.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind SmartCustomer?

- **Seller:** [SmartCustomer](https://www.g2.com/sellers/smartcustomer)
- **Year Founded:** 2006
- **HQ Location:** Menlo Park, CA
- **Twitter:** @\_smartcustomer  
2,786 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=355fff5c47028f175db1bcfc4f4c18d1d04957d09b9a2ece9ad9cfe5290952c3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsmartcustomer%2F&secure%5Burl_type%5D=linkedin_company_website)  
29 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 78% Small, 19% Medium

#### What Do G2 Reviewers Say About SmartCustomer?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **automation features** of SmartCustomer enhance their review collection, greatly improving feedback flow and ratings.
- Users appreciate the **centralized management** of SmartCustomer, making it effortless to enhance customer feedback and ratings.
- Users value the **easy-to-use content creation tools** of SmartCustomer, leading to increased reviews and better ratings.
- Users commend SmartCustomer for its **responsive customer support** , leading to improved review collection and business outcomes.
- Users value the **ease of use** of SmartCustomer, finding it intuitive and beneficial for their business needs.

##### Cons

- Users feel that the **limited features** of SmartCustomer hinder the ability to gather unsolicited customer reviews effectively.
- Users express frustration with the **poor customer support** of SmartCustomer, feeling neglected and undervalued in their experiences.
- Users note the **limitations in soliciting natural reviews** which hinder growth and customer feedback for small businesses.

#### What Are Recent G2 Reviews of SmartCustomer?

**["The Only Review-Capture Tool That Works with Our Rewards System"](https://www.g2.com/survey_responses/smartcustomer-review-12908150)**

**Rating:** 4.5/5.0 stars

_— ronald w._

[Read full review](https://www.g2.com/survey_responses/smartcustomer-review-12908150)

**["Fair Review Management with Great Customer Service"](https://www.g2.com/survey_responses/smartcustomer-review-12908835)**

**Rating:** 5.0/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/smartcustomer-review-12908835)

#### What Are G2 Users Discussing About SmartCustomer?

- [What is the best review site?](https://www.g2.com/discussions/what-is-the-best-review-site)
- [Is Sitejabber free?](https://www.g2.com/discussions/is-sitejabber-free) - 1 comment
- [Is Sitejabber a legitimate site?](https://www.g2.com/discussions/is-sitejabber-a-legitimate-site) - 1 comment
- [What is Sitejabber?](https://www.g2.com/discussions/what-is-sitejabber)

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