# Best Online Form Builder Software for Small Business - Page 2 ## How Many Online Form Builder Software Products Does G2 Track? **Total Products under this Category:** 420 ### Category Stats (Jul 2026) - **Average Rating:** 4.48/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Pulse Technology (+2.13%) - Among all products in this category, Pulse Technology recorded the largest rating increase compared to last month _Last updated: July 31, 2026_ ## How Does G2 Rank Online Form Builder Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 109,000+ Authentic Reviews - 420+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Online Form Builder Software ![G2 Grid® for Online Form Builder Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-form-builder/grids.png?focus%5B%5D=23672&focus%5B%5D=541&focus%5B%5D=25675&focus%5B%5D=13751&focus%5B%5D=1934&focus%5B%5D=134643&focus%5B%5D=4036&focus%5B%5D=18691) Highlighted products: Jotform, SurveyMonkey, ClickUp, Typeform, ActiveCampaign, Tally, PandaDoc, and pdfFiller. Underlying data: [Grid® JSON](https://www.g2.com/categories/online-form-builder/grids.json?focus%5B%5D=jotform&focus%5B%5D=surveymonkey&focus%5B%5D=clickup&focus%5B%5D=typeform&focus%5B%5D=activecampaign&focus%5B%5D=tally-forms-tally&focus%5B%5D=pandadoc&focus%5B%5D=pdffiller&segment=small-business) **Sponsored** ### SAP Sales Cloud SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new opportunities: Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1253&secure%5Bchosen_at%5D=2026-07-31T15%3A40%3A50Z&secure%5Bdisplayable_resource_id%5D=179&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=179&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=509&secure%5Bresource_id%5D=1253&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-form-builder%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=7560c976a5ad212235854f7ccdd8701f566e10dde9539561bf1fa68a9e6685d2&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fdocuments%2F2025%2F01%2Fcc18428e-ee7e-0010-bca6-c68f7e60039b.html%3Fcampaigncode%3DCRM-YD25-CEX-407334%26source%3DSALES-click-campaign-G2&secure%5Burl_type%5D=custom_url) ### [HoneyBook](https://www.g2.com/products/honeybook/reviews) HoneyBook is a clientflow management platform designed for independent service businesses, such as photographers, venues, virtual assistants, wedding planners, and creative freelancers. The platform consolidates every stage of the client lifecycle into one place, from initial inquiry to final payment, allowing users to manage their operations without switching between multiple tools. Unlike generic CRM tools, HoneyBook offers a tailored experience that integrates lead capture, contracts, invoicing, scheduling, and client communication into a single platform. It includes AI-powered automation and customization features designed specifically for the workflows of service-based businesses. The target audience for HoneyBook includes service-oriented professionals who need a system to handle lead generation, client management, and payment processing. The platform is particularly relevant for those who operate in creative industries such as photography, event venues, graphic design, consulting, and virtual assistance, where client interactions and project management are central to running the business. Key features include: Branded lead forms and questionnaires that embed on any website, along with online scheduling, appointment booking, and automated follow-up sequences to convert inquiries into booked clients Online invoices with integrated payment processing, legally binding contracts with e-signatures, and customizable proposals that combine services, pricing, contracts, and payment in one document A visual project pipeline to track every client and job status, CRM and contact management to store client details and history, a branded client portal where clients can view documents and make payments, and automated workflows and task reminders to reduce manual follow-up HoneyBook integrates with over 40 third-party tools including Squarespace, Google Ads, Mailchimp, Zoom, and QuickBooks, allowing businesses to connect their existing tech stack. The platform is available on web and mobile. A 30-day free trial is available. No credit card required. **Average Rating:** 4.5/5.0 **Total Reviews:** 237 #### How Do G2 Users Rate HoneyBook? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **CMS Support:** 8.9/10 (Category avg: 8.5/10) - **Design:** 9.1/10 (Category avg: 8.7/10) - **Embedded Forms:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind HoneyBook? - **Seller:** [HoneyBook](https://www.g2.com/sellers/honeybook) - **Company Website:** www.honeybook.com - **Year Founded:** 2013 - **HQ Location:** San Francisco, CA - **Twitter:** @honeybook 4,476 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f8c5093e3124c7eb86fcd868932fa65193871a5dcc154d636da58ede1ce223cf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2527444%2F&secure%5Burl_type%5D=linkedin_company_website) 322 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Photographer - **Top Industries:** Photography, Events Services - **Company Size:** 98% Small, 2% Medium #### What Do G2 Reviewers Say About HoneyBook? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **seamless payment management** of HoneyBook, making invoicing and client payments hassle-free and organized. - Users appreciate the **easy creation of materials** with HoneyBook's user-friendly templates and automation features, streamlining their workflow. - Users commend the **ease of use** of HoneyBook, appreciating its seamless integration into daily business operations. - Users value the **easy customization** of HoneyBook, enhancing their efficiency with tailored templates for various needs. - Users value the **ease of use** of HoneyBook, enhancing organization and client management for smooth business operations. ##### Cons - Users face **payment issues** with HoneyBook, expressing concerns about processing fees and limited payment options. - Users are frustrated by the **expensive pricing** of HoneyBook, feeling the increase lacks justification and value. - Users face **lack of integration** , making data export difficult and complicating transitions to other platforms. - Users criticize the **limited features** of HoneyBook, feeling they do not justify the increased pricing or expectations. - Users find the **reporting features inadequate** , hindering comprehension and tracking of earnings efficiently. #### What Are Recent G2 Reviews of HoneyBook? **["Honeybook Feels Like a Virtual Assistant for My Business"](https://www.g2.com/survey_responses/honeybook-review-13032698)** **Rating:** 4.5/5.0 stars _— Nikki M._ [Read full review](https://www.g2.com/survey_responses/honeybook-review-13032698) **["Streamlined Event Booking with Intuitive Workflows and Stellar Support"](https://www.g2.com/survey_responses/honeybook-review-12999446)** **Rating:** 5.0/5.0 stars _— Dustin F._ [Read full review](https://www.g2.com/survey_responses/honeybook-review-12999446) #### What Are G2 Users Discussing About HoneyBook? - [What is HoneyBook used for?](https://www.g2.com/discussions/honeybook-what-is-honeybook-used-for) - [Is HoneyBook secure?](https://www.g2.com/discussions/is-honeybook-secure) - [How much does HoneyBook cost?](https://www.g2.com/discussions/how-much-does-honeybook-cost) - 2 comments - [What is HoneyBook?](https://www.g2.com/discussions/what-is-honeybook) - 2 comments - [What is HoneyBook used for?](https://www.g2.com/discussions/what-is-honeybook-used-for) - 2 comments ### [Cognito Forms](https://www.g2.com/products/cognito-forms/reviews) Cognito Forms is a powerful form builder that enables users to create, manage, and automate their data collection process. Start with simple drag-and-drop form fields and build your form in minutes – no coding experience is needed. Get started faster with customizable industry-specific templates. Take it further with robust features that work seamlessly on every form and create complex and connected forms. Power your complex business processes with Workflow Automation. Whether there are one or one thousand incoming form entries, acting on the data is vital to business function. Set up conditional logic rules to automate and document approvals, signatures, payments, and other repetitive tasks requiring user input in your workflow. Bring both internal and external User Roles involved in your process at the exact time they are needed. Display only the necessary data for users to perform an action and move the entry to the next Status. Email notifications and generated documents route vital information to your customers and teams. In-app Workflow Tasks are automatically assigned to specific Users or Roles to request signatures, approvals, or other actions on the entry. Take control of your data without waiting for the budget allocation, developers’ time, or IT to create a custom solution. Collect accurate and actionable data every time. Anyone can build complex forms with our intuitive interface. For additional help, there are step-by-step support guides and online support. Our customer success team is highly responsive and provides skilled and helpful assistance for all tickets. Create the flow of information you need with features like powerful calculations, conditional logic, repeating sections, lookup fields, and integrations. Ensure branding continuity with custom form themes. Trust that your data is secure with data encryption, single sign-on, and two-factor authentication. Make your forms GDPR, HIPAA, and CCPA compliant. Provide clients, partners, and members with a secure, self-service Client Portal that allows them to submit forms, view their previous submissions, and track progress. Allow them to access, complete, and manage forms and related tasks in a centralized, branded hub. Whether you're managing client submissions, approvals, or internal reviews, the Client Portal provides a personalized experience, streamlines interactions, and keeps everyone on the same page. Overall, Cognito Forms delivers a powerful yet approachable solution for anyone looking to streamline data collection and automate workflows. Its advanced features, user-friendly design, and flexible pricing make it a valuable tool for businesses, teams, and solo entrepreneurs. **Average Rating:** 4.6/5.0 **Total Reviews:** 128 #### How Do G2 Users Rate Cognito Forms? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **CMS Support:** 8.3/10 (Category avg: 8.5/10) - **Design:** 8.8/10 (Category avg: 8.7/10) - **Embedded Forms:** 9.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind Cognito Forms? - **Seller:** [Cognito, LLC](https://www.g2.com/sellers/cognito-llc) - **Company Website:** www.cognitoforms.com - **Year Founded:** 2013 - **HQ Location:** Columbia, SC - **Twitter:** @CognitoForms 894 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=23e30b8f4e57b528e3505ec2a2f6efcd74ac573b84f4bb8f6bbb7d994ae2e2eb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5014585%2F&secure%5Burl_type%5D=linkedin_company_website) 48 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner - **Top Industries:** Non-Profit Organization Management, Education Management - **Company Size:** 69% Small, 21% Medium #### What Do G2 Reviewers Say About Cognito Forms? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Cognito Forms, finding it intuitive and accessible for form management. - Users enjoy the **ease of creation** in Cognito Forms, appreciating its intuitive drag-and-drop functionality. - Users appreciate the **easy setup** of Cognito Forms, finding it simple and accessible for creating and managing forms. - Users appreciate the **affordability** of Cognito Forms, finding excellent value in its powerful and intuitive features. - Users value the **easy form creation and workflow options** in Cognito Forms, streamlining multi-approval processes efficiently. ##### Cons - Users experience **formatting issues** when printing forms, leading to poor spacing and formatting challenges. - Users face **slow loading** issues with Cognito Forms, which hampers their experience and productivity significantly. #### What Are Recent G2 Reviews of Cognito Forms? **["Versatile Form Builder with Simple Collaboration"](https://www.g2.com/survey_responses/cognito-forms-review-13166555)** **Rating:** 4.0/5.0 stars _— Dharma M._ [Read full review](https://www.g2.com/survey_responses/cognito-forms-review-13166555) **["Unmatched Power and Usability in Form Solutions"](https://www.g2.com/survey_responses/cognito-forms-review-13176652)** **Rating:** 5.0/5.0 stars _— Mark E._ [Read full review](https://www.g2.com/survey_responses/cognito-forms-review-13176652) #### What Are G2 Users Discussing About Cognito Forms? - [What is Cognito Forms used for?](https://www.g2.com/discussions/what-is-cognito-forms-used-for) - 1 comment - [How do you make a Cognito form?](https://www.g2.com/discussions/how-do-you-make-a-cognito-form) - [Is Cognito free form?](https://www.g2.com/discussions/is-cognito-free-form) - 1 comment - [Is Cognito forms safe?](https://www.g2.com/discussions/is-cognito-forms-safe) - 1 comment - [Is Cognito forms legit?](https://www.g2.com/discussions/is-cognito-forms-legit) - 2 comments ### [forms.app](https://www.g2.com/products/forms-app/reviews) forms.app is an online form builder for teams. The platform enables businesses to create online forms, invite unlimited members to manage the forms, and collect unlimited responses, even on its free plan. forms.app is an obvious choice for businesses of all sizes, from start-ups, small businesses, agencies, to government organizations and large enterprises who are looking for a reliable form building tool that they can use as a team and collect responses with no limits. **Average Rating:** 4.5/5.0 **Total Reviews:** 489 #### How Do G2 Users Rate forms.app? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **CMS Support:** 9.1/10 (Category avg: 8.5/10) - **Design:** 8.8/10 (Category avg: 8.7/10) - **Embedded Forms:** 8.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind forms.app? - **Seller:** [forms.app](https://www.g2.com/sellers/forms-app) - **Year Founded:** 2018 - **HQ Location:** London, UK - **Twitter:** @formsapp 1,479 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dfc700fe6d25f7760559fc2e6a1b49ed56b180bcffa49b416a10dd3959f2ebb8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fformsapp%2F&secure%5Burl_type%5D=linkedin_company_website) 22 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Student - **Top Industries:** Education Management, Information Technology and Services - **Company Size:** 78% Small, 18% Medium #### What Do G2 Reviewers Say About forms.app? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **excellent customer service** of forms.app, enhancing their experience with the user-friendly platform. - Users appreciate the **ease of creation** with forms.app, as it consolidates multiple functionalities in one tool. - Users appreciate the **ease of use** of forms.app, highlighting both the website and app's user-friendly design. - Users appreciate the **convenience of having all forms in one place** with efficient management and storage features. - Users love the **intuitive interface** of forms.app, enabling easy management of multiple forms and submissions seamlessly. ##### Cons - Users feel that the **form complexity** in forms.app can be less intuitive compared to other systems. #### What Are Recent G2 Reviews of forms.app? **["Intuitive UX with AI Insights; Easy Setup"](https://www.g2.com/survey_responses/forms-app-review-12818698)** **Rating:** 5.0/5.0 stars _— Elifnaz B._ [Read full review](https://www.g2.com/survey_responses/forms-app-review-12818698) **["Great for professional-looking forms"](https://www.g2.com/survey_responses/forms-app-review-12547888)** **Rating:** 5.0/5.0 stars _— Jerry H._ [Read full review](https://www.g2.com/survey_responses/forms-app-review-12547888) #### What Are G2 Users Discussing About forms.app? - [What is forms.app used for?](https://www.g2.com/discussions/what-is-forms-app-used-for) - 1 comment ### [Outgrow](https://www.g2.com/products/outgrow/reviews) Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over 1000 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so it's consistent with your brand and have your own interactive content ready in minutes. **Average Rating:** 4.7/5.0 **Total Reviews:** 318 #### How Do G2 Users Rate Outgrow? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **CMS Support:** 8.9/10 (Category avg: 8.5/10) - **Design:** 9.4/10 (Category avg: 8.7/10) - **Embedded Forms:** 9.4/10 (Category avg: 8.8/10) #### Who Is the Company Behind Outgrow? - **Seller:** [Outgrow](https://www.g2.com/sellers/outgrow) - **Company Website:** www.outgrow.co - **Year Founded:** 2012 - **HQ Location:** New York, NY - **Twitter:** @OutgrowCo 3,719 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39705d254382fce2f3181a8faf12b278e8dc8faab6bf2df8f31b5f195e42ec27&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7966190%2F&secure%5Burl_type%5D=linkedin_company_website) 58 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Founder, CEO - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 79% Small, 17% Medium #### What Do G2 Reviewers Say About Outgrow? _AI-generated summary from verified user reviews_ ##### Pros - Users find Outgrow's **ease of use** remarkable, enabling quick creation of tools without technical hurdles. - Users praise Outgrow for its **responsive customer support** , noting quick replies and effective solutions for their queries. - Users appreciate the **user-friendly builder and robust analytics** of Outgrow, enabling easy creation of engaging content. - Users value the **ease of use** of Outgrow, finding it simple to create effective interactive content effortlessly. - Users find the **easy setup** of Outgrow highly beneficial for quickly deploying engaging tools without extensive support. ##### Cons - Users experience a challenging **learning curve** , finding the platform difficult to navigate due to its complexity. - Users find Outgrow's **limited features** frustrating, particularly regarding customization and email segmentation in the basic plan. - Users find **missing features** in the basic plan limiting, particularly regarding email segmentation and design options. - Users find Outgrow's plans **expensive** , particularly for advanced analytics and custom branding features, which require additional payments. - Users feel limited by **customization options** , often struggling to style pages without incurring additional costs. #### What Are Recent G2 Reviews of Outgrow? **["Powerful calculator tool with great support"](https://www.g2.com/survey_responses/outgrow-review-12921380)** **Rating:** 4.5/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/outgrow-review-12921380) **["Great Tool for Building Engaging Forms!"](https://www.g2.com/survey_responses/outgrow-review-13035202)** **Rating:** 5.0/5.0 stars _— 재연 ._ [Read full review](https://www.g2.com/survey_responses/outgrow-review-13035202) ### [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) Mailchimp is a marketing automation platform trusted by 11 million+ users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses connect with their customers, foster repeat business, and build lasting brand loyalty while seamlessly fitting into their existing workflows. Our platform puts data-backed recommendations at the heart of your marketing so you can find and engage customers with multichannel campaigns. In 2021, Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, we’ve released 100+ new features to help our customers continue to grow. Find out why more than 11+ million businesses trust Intuit Mailchimp to help them turn insights into action and their emails into revenue. Visit Mailchimp.com to get started today. **Average Rating:** 4.4/5.0 **Total Reviews:** 5,200 #### How Do G2 Users Rate Intuit Mailchimp All-in-One Marketing Platform? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **CMS Support:** 7.6/10 (Category avg: 8.5/10) - **Design:** 8.8/10 (Category avg: 8.7/10) - **Embedded Forms:** 7.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind Intuit Mailchimp All-in-One Marketing Platform? - **Seller:** [Intuit Mailchimp](https://www.g2.com/sellers/intuit-mailchimp) - **Company Website:** mailchimp.com - **Year Founded:** 2001 - **HQ Location:** Atlanta, GA - **Twitter:** @MailChimp 238,536 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5b25de3f1b84f928c861197ff8886c90018b3276952ab217a2034aa3a48554f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F969871%2F&secure%5Burl_type%5D=linkedin_company_website) 1,519 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Marketing Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 72% Small, 20% Medium #### What Do G2 Reviewers Say About Intuit Mailchimp All-in-One Marketing Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** of Intuit Mailchimp ideal for seamless campaign creation and management. - Users appreciate the **intuitive and user-friendly email marketing** features of Intuit Mailchimp, enhancing their campaign management experience. - Users value the **easy-to-use email management** features of Mailchimp, simplifying the marketing process for businesses. - Users appreciate the **intuitive platform and comprehensive tools** that simplify campaigns and enhance marketing efforts. - Users love the **easy creation** features of Mailchimp, allowing for simple campaign building and performance tracking. ##### Cons - Users note that **pricing can escalate quickly** as subscriber lists grow, making it expensive for larger operations. - Users find the **limited features** in Mailchimp's free version restrictive, hindering their ability to fully evaluate the platform. - Users feel that **missing features** like improved contact import and automated social media link handling hinder productivity. - Users find the **learning curve challenging** , suggesting improvements like interactive training for better understanding. - Users find **limited customization** options in Intuit Mailchimp, limiting their ability to tailor campaigns effectively. #### What Are Recent G2 Reviews of Intuit Mailchimp All-in-One Marketing Platform? **["Easy Email Campaigns with Powerful Drag-and-Drop and Analytics"](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-13109404)** **Rating:** 4.5/5.0 stars _— Javan T._ [Read full review](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-13109404) **["Easy to use email marketing solution"](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-6667343)** **Rating:** 5.0/5.0 stars _— Sapana T._ [Read full review](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-6667343) #### What Are G2 Users Discussing About Intuit Mailchimp All-in-One Marketing Platform? - [What advantages does the Mailchimp All-in-One Marketing Platform offer over traditional email marketing tools?](https://www.g2.com/discussions/mailchimp-all-in-one-marketing-platform-what-advantages-does-the-mailchimp-all-in-one-marketing-platform-offer-over-traditional-email-marketi) - 4 comments, 1 upvote - [What advantages does the Mailchimp All-in-One Marketing Platform offer over traditional email marketing tools?](https://www.g2.com/discussions/what-advantages-does-the-mailchimp-all-in-one-marketing-platform-offer-over-traditional-email-marketing-tools) - 1 comment - [What is Mailchimp All-in-One Marketing Platform used for?](https://www.g2.com/discussions/what-is-mailchimp-all-in-one-marketing-platform-used-for) - 3 comments - [What is the best alternative to Mailchimp?](https://www.g2.com/discussions/what-is-the-best-alternative-to-mailchimp) - 8 comments, 1 upvote - [What are the features of Mailchimp?](https://www.g2.com/discussions/mailchimp-all-in-one-marketing-platform-what-are-the-features-of-mailchimp) ### [Pipedrive](https://www.g2.com/products/pipedrive/reviews) Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerful AI features, it’s no wonder 100,000 companies worldwide use Pipedrive for smarter, faster sales. **Average Rating:** 4.3/5.0 **Total Reviews:** 3,054 #### How Do G2 Users Rate Pipedrive? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **CMS Support:** 7.6/10 (Category avg: 8.5/10) - **Design:** 7.7/10 (Category avg: 8.7/10) - **Embedded Forms:** 8.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Pipedrive? - **Seller:** [Pipedrive](https://www.g2.com/sellers/pipedrive) - **Company Website:** www.pipedrive.com - **Year Founded:** 2010 - **HQ Location:** New York - **Twitter:** @pipedrive 14,355 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=593f28c37b331c98d518c81ecb518081b4eb6dcf79869bad97f35f51a7d3bcef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1876917%2F&secure%5Burl_type%5D=linkedin_company_website) 1,051 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Sales Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 70% Small, 23% Medium #### What Do G2 Reviewers Say About Pipedrive? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** in Pipedrive, enjoying an intuitive interface and straightforward navigation. - Users appreciate the **intuitive interface** of Pipedrive, allowing easy customization and seamless interaction without a tech background. - Users appreciate the **ease of use** of Pipedrive, making daily operations and setup straightforward and user-friendly. - Users commend Pipedrive for its **helpful features** that enhance client management and organization, making tasks easier. - Users value the **seamless integrations** of Pipedrive, enhancing campaign attribution and boosting overall organizational efficiency. ##### Cons - Users find the **missing features** and high costs of add-ons limiting for solo practices and small businesses. - Users find **limited features** in Pipedrive, particularly in reporting and automation, hindering advanced functionality. - Users find the **steep learning curve** challenging, requiring more training and time to master Pipedrive's features. - Users face **integration issues** with Pipedrive, particularly with Google Calendar, complicating meeting details accessibility. - Users find the **subscription costs excessive** , making it challenging for smaller practices to justify the expense. #### What Are Recent G2 Reviews of Pipedrive? **["Simple, Cost-Effective CRM with an Easy-to-Use Visual Pipeline"](https://www.g2.com/survey_responses/pipedrive-review-13043351)** **Rating:** 5.0/5.0 stars _— Mark (Max) D._ [Read full review](https://www.g2.com/survey_responses/pipedrive-review-13043351) **["A great visual and customizable CRM with Room for Label Improvements"](https://www.g2.com/survey_responses/pipedrive-review-13019176)** **Rating:** 4.0/5.0 stars _— Pasi R._ [Read full review](https://www.g2.com/survey_responses/pipedrive-review-13019176) #### What Are G2 Users Discussing About Pipedrive? - [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) - 2 comments - [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) - 2 comments - [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) - 2 comments - [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) - 2 comments - [What is Pipedrive used for?](https://www.g2.com/discussions/what-is-pipedrive-used-for) - 2 comments ### [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) Constant Contact Advanced Automation helps you send the right message at the right time. From Social to SMS and email to ecommerce, we deliver tools to help you build deeper relationships with your audience. Our powerful digital marketing platform helps you be more efficient with your marketing so you can focus on your building your business. Engage Your Audience where They are with Multi-Channel Campaigns - Create comprehensive marketing campaigns with just a few clicks. Our Campaign Builder tool will help you launch a multi-channel campaign across email, social, and SMS to help you achieve your goals. Get Started Fast With Pre-Built Automation Templates - Setup your automations quickly with pre-built automation templates to help you send timely SMS and email messages. Easily Manage Your Contacts - Manage customer segments automatically using customer tags. Then, trigger automations based on how customers engage with your businesses. Automate Your Messaging - Deliver timely, relevant content with SMS and email marketing automation using our drag-and-drop Automation Path Builder. Make sure that your audience receives the right message, at the right time: automatically. Learn more at www.constantcontact.com **Average Rating:** 4.4/5.0 **Total Reviews:** 938 #### How Do G2 Users Rate Constant Contact Advanced Automation? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **CMS Support:** 7.9/10 (Category avg: 8.5/10) - **Design:** 8.0/10 (Category avg: 8.7/10) - **Embedded Forms:** 8.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Constant Contact Advanced Automation? - **Seller:** [Constant Contact](https://www.g2.com/sellers/constant-contact-5aaee82b-8325-4eeb-b7b7-15fada778076) - **Year Founded:** 1995 - **HQ Location:** Waltham, US - **Twitter:** @ConstantContact 67,137 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8b1f70774b20876cbd6f2e58e03d1e39c91352c8e3e3b2c4795aca37ecef11c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconstant-contact%2F&secure%5Burl_type%5D=linkedin_company_website) 1,147 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Marketing Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 80% Small, 17% Medium #### What Do G2 Reviewers Say About Constant Contact Advanced Automation? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Constant Contact Advanced Automation, making email marketing simple and efficient. - Users appreciate the **automatic posting and email automation** features of Constant Contact, streamlining their workflow efficiently. - Users love the **automation features** of Constant Contact, making email management effortless during busy times. - Users find the **time-saving automation** of Constant Contact invaluable for managing email sequences effortlessly. - Users appreciate the **advanced automation tools** for seamless cold outreach and effective lead nurturing. ##### Cons - Users find that the **limited customization** options hinder their ability to fully tailor the automation features. - Users express frustration with the **missing features** in Constant Contact's Advanced Automation, impacting customization and editing capabilities. - Users find the **limited features** of Constant Contact Advanced Automation restrict workflow customization and deeper analytics. - Users find the **automation issues** in Constant Contact Advanced Automation hinder effective workflow management and limit functionality. - Users experience **editing issues** with Constant Contact, facing frustration from glitches and limited customization options. #### What Are Recent G2 Reviews of Constant Contact Advanced Automation? **["Simple, All-in-One Marketing Platform with Easy Email Campaigns"](https://www.g2.com/survey_responses/constant-contact-advanced-automation-review-11542733)** **Rating:** 4.0/5.0 stars _— Verified User in Oil & Energy_ [Read full review](https://www.g2.com/survey_responses/constant-contact-advanced-automation-review-11542733) **["Easy Set-Up, Multi-Domain Capability"](https://www.g2.com/survey_responses/constant-contact-advanced-automation-review-8969236)** **Rating:** 5.0/5.0 stars _— James C._ [Read full review](https://www.g2.com/survey_responses/constant-contact-advanced-automation-review-8969236) #### What Are G2 Users Discussing About Constant Contact Advanced Automation? - [What is SharpSpring used for?](https://www.g2.com/discussions/what-is-sharpspring-used-for) - [How do I cancel SharpSpring?](https://www.g2.com/discussions/how-do-i-cancel-sharpspring) - 1 comment - [How much does SharpSpring cost?](https://www.g2.com/discussions/how-much-does-sharpspring-cost) - 1 comment, 1 upvote - [Is SharpSpring a CRM?](https://www.g2.com/discussions/is-sharpspring-a-crm) - 1 comment - [What is SharpSpring?](https://www.g2.com/discussions/what-is-sharpspring) - 2 comments ### [Zoho Forms](https://www.g2.com/products/zoho-forms/reviews) Zoho Forms is an online form builder that backs up data on the cloud. With a drag and drop form builder that is responsive on all mobile devices, Zoho Forms also offers native mobile applications for iOS and Android devices. Zoho Forms supports task assignment, approval workflows and simple mobile forms. With pre-made customizable themes and templates, Zoho Forms is integrated with other Zoho products and Google Apps. Zoho Forms is an online form builder that lets you create mobile-ready online forms. You can either share your form with select users via email, or share the public link of your form. All your data will be stored in the cloud, and you can access them any time, from anywhere. With a drag-and-drop form builder that is responsive on all mobile devices, Zoho Forms also offers native mobile applications for iOS and Android devices. Build online forms, gather data, and complete your workflows. Inspire your mobile teams by working mobile. Be productive, anywhere. Zoho Forms offers, 1. An intuitive web and mobile form builder. Drag and drop fields to add them to a form. 2. Field and form rules so that you can set a spontaneous flow for your form. 3. Task assignments and approval workflows to keep productivity on the move. 4. Graphical analytics to track your entries, conversion rates, and response errors. 5. Mobile apps, and offline support so that you can save data on your device and sync them when you're back online. 6. Integrations with Zoho's CRM, Support, Campaigns, Sheet, and Creator, and with third party vendors like Google Apps, Google Spreadsheet, and MailChimp. **Average Rating:** 4.4/5.0 **Total Reviews:** 126 #### How Do G2 Users Rate Zoho Forms? - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10) - **CMS Support:** 8.7/10 (Category avg: 8.5/10) - **Design:** 8.3/10 (Category avg: 8.7/10) - **Embedded Forms:** 8.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind Zoho Forms? - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho 137,880 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website) 30,766 employees on LinkedIn® - **Phone:** +1 (888) 900-9646 #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 71% Small, 29% Medium #### What Do G2 Reviewers Say About Zoho Forms? _AI-generated summary from verified user reviews_ ##### Pros - Users find Zoho Forms to be extremely **easy to use** , simplifying form creation for various websites effortlessly. - Users appreciate the **affordability** of Zoho Forms, making it accessible for businesses to manage operations efficiently. - Users find **centralized management** in Zoho Forms convenient for handling all operations effectively from one platform. - Users find Zoho Forms to be a **very easy form creation platform** , suitable for personal and client websites. - Users value the **friendly interface and robust features** of Zoho Forms, making it a versatile solution for all. ##### Cons - Users find **integration issues** with Zoho Forms problematic, especially when trying to merge with other apps and mobile access. - Users find the **limited customization** options for form appearance in Zoho Forms quite frustrating. - Users find the **cluttered and unintuitive interface** of Zoho Forms makes it difficult to navigate essential features. - Users face **platform issues** with Zoho Forms, finding it challenging to merge with various apps, especially on mobile. - Users find the **cluttered and unintuitive interface** of Zoho Forms challenging, making feature access frustrating. #### What Are Recent G2 Reviews of Zoho Forms? **["Zoho Forms Makes Form Building Fast, Clean, and Beginner Friendly"](https://www.g2.com/survey_responses/zoho-forms-review-12822243)** **Rating:** 5.0/5.0 stars _— Muzammil M._ [Read full review](https://www.g2.com/survey_responses/zoho-forms-review-12822243) **["Zoho Forms Makes Enrollment Collection Fast and Organized"](https://www.g2.com/survey_responses/zoho-forms-review-12810826)** **Rating:** 5.0/5.0 stars _— Rehan A._ [Read full review](https://www.g2.com/survey_responses/zoho-forms-review-12810826) #### What Are G2 Users Discussing About Zoho Forms? - [How do I create a Zoho form?](https://www.g2.com/discussions/how-do-i-create-a-zoho-form) - [Is Zoho forms free?](https://www.g2.com/discussions/is-zoho-forms-free) - 2 comments - [What are the features of Zoho?](https://www.g2.com/discussions/zoho-forms-what-are-the-features-of-zoho) - [What are zoho forms?](https://www.g2.com/discussions/what-are-zoho-forms) ### [GoFormz](https://www.g2.com/products/goformz/reviews) GoFormz is a platform used for creating digital forms and collecting data, used by teams of every industry and size. Using GoFormz's AI-powered online form builder, teams can digitize existing documents and build new forms from scratch – no code required. GoFormz is the only digital form solution that empowers users to create a digital version of an existing form, enabling any user (regardless of their technical proficiency) to effortlessly generate digital and online forms that meet their unique business needs. Use the GoFormz AI Form Builder to digitize your forms in seconds. Simply upload a form, and with just a click, AI will instantly analyze your form and automatically map and place key data fields, including text boxes, tables, checkboxes, signatures, and more. Your form fields can even be customized with dynamic fields, conditional logic, calculations, requirements, and more! Your digital forms can be filled out on mobile devices, like phones and tablets, and online from a computer. The GoFormz mobile apps are fully functional offline, allowing users to continue their work uninterrupted, no matter how remote their location. You can share forms with individuals outside of your organization, allowing them to fill them out and complete forms, even without a GoFormz login. GoFormz can also automate routine tasks and workflows, like sending completed forms to designated contacts, updating connected databases and dashboards, and uploading forms to integrated systems. By automating these tasks, businesses can rapidly implement streamlined processes for document approvals, authorizations, payroll activities, quality assurance, and numerous other activities quickly and efficiently. Your digital forms can also be directly integrated with your other business applications, like Salesforce, Google Suite, Microsoft 365, Procore, Box, and much more. Completed digital forms and collected data can be instantly uploaded to corresponding tools and records within connected systems, and data can even be pushed back to your digital forms, resulting in enhanced communication, improved operational efficiencies, and increased visibility. GoFormz’s award-winning Customer Support and Professional Services teams are readily available to help when you need it. Ready to jumpstart your digital transformation? Try GoFormz with a 14-day trial or request a demo today! **Average Rating:** 4.7/5.0 **Total Reviews:** 223 #### How Do G2 Users Rate GoFormz? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **CMS Support:** 9.1/10 (Category avg: 8.5/10) - **Design:** 9.1/10 (Category avg: 8.7/10) - **Embedded Forms:** 8.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind GoFormz? - **Seller:** [GoFormz](https://www.g2.com/sellers/goformz) - **Company Website:** www.goformz.com - **Year Founded:** 2012 - **HQ Location:** San Diego, CA - **Twitter:** @goformz 397 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1b2ac77a61f36ae22f2780bebe7341966f1c0be9035bd333ac8c47d7d4a52c74&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgoformz&secure%5Burl_type%5D=linkedin_company_website) 61 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Construction, Oil & Energy - **Company Size:** 49% Small, 45% Medium #### What Do G2 Reviewers Say About GoFormz? _AI-generated summary from verified user reviews_ ##### Pros - Users find GoFormz to be **easy to navigate and create forms** , enhancing efficiency and eliminating manual processes. - Users appreciate the **ease of form customization** with GoFormz, streamlining their processes and enhancing efficiency. - Users love the **ease of creation** with GoFormz, rapidly transforming PDFs into efficient digital forms effortlessly. - Users value the **easy setup** of GoFormz, appreciating its intuitive design and seamless implementation process. - Users appreciate the **easy creation** of forms with GoFormz, enabling fast and efficient data collection and management. ##### Cons - Users find **difficult customization** in GoFormz frustrating, as it limits the ability to create tailored forms quickly. - Users find **limited customization** options in GoFormz hinder their ability to create tailored forms effectively. - Users face **customization issues** with GoFormz, finding designs rigid and the process time-consuming despite support availability. - Users find GoFormz **expensive** , with high licensing costs and rapid price increases affecting overall accessibility. - Users struggle with a **steep learning curve** and find the platform not very user-friendly for process development. #### What Are Recent G2 Reviews of GoFormz? **["Effortless Paperless Solutions with Stellar Support Ticking ALL The Boxes"](https://www.g2.com/survey_responses/goformz-review-12220864)** **Rating:** 5.0/5.0 stars _— Dave R._ [Read full review](https://www.g2.com/survey_responses/goformz-review-12220864) **["BEST EXPERIENCE"](https://www.g2.com/survey_responses/goformz-review-8038709)** **Rating:** 5.0/5.0 stars _— Michelle T._ [Read full review](https://www.g2.com/survey_responses/goformz-review-8038709) #### What Are G2 Users Discussing About GoFormz? - [What is Go forms?](https://www.g2.com/discussions/what-is-go-forms) - [Is go Formz free?](https://www.g2.com/discussions/is-go-formz-free) - 3 comments - [How do you use GoFormz?](https://www.g2.com/discussions/how-do-you-use-goformz) - 2 comments, 2 upvotes ### [SuperOffice CRM](https://www.g2.com/products/superoffice-crm/reviews) SuperOffice is a leading European CRM provider, guided by our mission to be Europe’s most loved CRM. We help growing businesses build valuable, effortless customer relationships with our award-winning CRM platform for sales, marketing and customer service. Tailored specifically for B2B professionals, SuperOffice equips organizations with the necessary tools and insights to effectively understand and respond to customer needs. Available on both desktop and mobile platforms, this CRM solution streamlines the customer journey, enhances personalized communication, and ultimately boosts customer satisfaction, regardless of location. SuperOffice CRM is particularly beneficial for sales teams, marketing departments, and customer service representatives. These professionals require a centralized platform to manage interactions and data, making SuperOffice an ideal choice for organizations aiming to improve productivity and prioritize customer engagement. The software supports a wide range of use cases, including tracking sales leads, managing marketing campaigns, providing customer support, and analyzing customer feedback, making it an essential tool for any organization focused on a customer-centric approach. Key features of SuperOffice CRM include robust contact management, sales automation, and advanced reporting capabilities. The contact management system allows users to efficiently store and organize customer information, ensuring easy access to crucial data when needed. Sales automation tools streamline the sales process by automating repetitive tasks, enabling sales professionals to concentrate on relationship-building rather than administrative duties. Additionally, the reporting features deliver valuable insights into customer behavior and sales performance, empowering teams to make informed, data-driven decisions. The Board view feature allows sales representatives and managers to maintain an overview of all sales activities, facilitating quicker sales cycles. For marketers, SuperOffice CRM enhances the customer journey through automated lead management and workflows, utilizing smart triggers to optimize marketing efforts. The platform also supports AI-powered content creation, enabling users to generate personalized images, copy, and calls-to-action (CTAs). This capability allows marketers to strengthen relationships and maintain effective communication at every customer touchpoint. Service teams can leverage SuperOffice CRM to provide efficient and consistent support by unifying customer information and interaction history. The organized request management system categorizes inquiries clearly, speeding up response times. Features such as autoreplies and response templates further enhance communication efficiency, while built-in reporting and analytics offer insights to continuously improve service quality. SuperOffice CRM stands out as a versatile and powerful tool that addresses the diverse needs of businesses looking to enhance their customer relationships. **Average Rating:** 4.4/5.0 **Total Reviews:** 176 #### How Do G2 Users Rate SuperOffice CRM? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **CMS Support:** 6.3/10 (Category avg: 8.5/10) - **Design:** 7.5/10 (Category avg: 8.7/10) - **Embedded Forms:** 7.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind SuperOffice CRM? - **Seller:** [SuperOffice AS](https://www.g2.com/sellers/superoffice-as) - **Company Website:** www.superoffice.com - **Year Founded:** 1990 - **HQ Location:** Oslo, Oslo - **Twitter:** @SuperOffice 779 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3263bf440738a4c9aee0a7000235c96e9be24db55f20d2efb89676410e4b535e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsuperoffice-as%2F&secure%5Burl_type%5D=linkedin_company_website) 316 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Wholesale, Computer Software - **Company Size:** 59% Small, 34% Medium #### What Do G2 Reviewers Say About SuperOffice CRM? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** in SuperOffice CRM, highlighting its intuitive navigation and customizable features. - Users find SuperOffice CRM to be **very intuitive** , making it easy to navigate and manage company communications. - Users highly value the **quick and helpful customer support** provided by SuperOffice CRM, enhancing their overall experience. - Users value the **helpful support** of SuperOffice CRM, appreciating the quick response and effective communication from the teams. - Users highlight the **user-friendly design** of SuperOffice CRM, making customer management intuitive and efficient. ##### Cons - Users face **persistent bugs** in SuperOffice CRM, particularly with the Android app and slow updates for fixes. - Users find the **time-consuming onboarding process** cumbersome, making it hard to integrate addons efficiently. - Users face **integration issues** with SuperOffice CRM, lacking connections to essential secondary systems and encountering bugs on Android. - Users desire the addition of **missing features** in SuperOffice CRM, hindering marketing functionality and overall user experience. - Users experience **connectivity issues** with SuperOffice CRM, leading to delays and complications during document editing and uploads. #### What Are Recent G2 Reviews of SuperOffice CRM? **["Intuitive and great support"](https://www.g2.com/survey_responses/superoffice-crm-review-8622654)** **Rating:** 5.0/5.0 stars _— Pär G._ [Read full review](https://www.g2.com/survey_responses/superoffice-crm-review-8622654) **["Simple, Versatile CRM and Contract Management with SO"](https://www.g2.com/survey_responses/superoffice-crm-review-12971029)** **Rating:** 5.0/5.0 stars _— Åge P._ [Read full review](https://www.g2.com/survey_responses/superoffice-crm-review-12971029) ### [DocHub](https://www.g2.com/products/dochub/reviews) DocHub offers a comprehensive online solution to streamline and enhance your document workflows. With DocHub, you can effortlessly edit, sign, fill out, and share documents or forms from anywhere, making it perfect for work, school, or everyday tasks. With seamless Google integrations, you can manage your documents directly from your favorite apps—no hassle, no downloads, just productivity. **Average Rating:** 4.6/5.0 **Total Reviews:** 272 #### How Do G2 Users Rate DocHub? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **CMS Support:** 6.9/10 (Category avg: 8.5/10) - **Design:** 9.3/10 (Category avg: 8.7/10) #### Who Is the Company Behind DocHub? - **Seller:** [airSlate](https://www.g2.com/sellers/airslate) - **Company Website:** www.airslate.com - **Year Founded:** 2006 - **HQ Location:** Brookline, Massachusetts - **Twitter:** @airSlate 1,234 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a387d416c91f548c7ca2da354b11b960ce5fed9453c45cce8a37df86af1daf78&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fairslate%2F&secure%5Burl_type%5D=linkedin_company_website) 798 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, President - **Top Industries:** Real Estate, Construction - **Company Size:** 80% Small, 16% Medium #### What Do G2 Reviewers Say About DocHub? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of DocHub, finding it simple for document editing and signing. - Users appreciate the **signature functionality** of DocHub, praising its ease of use for signing and editing PDFs. - Users love the **simplicity and straightforwardness** of DocHub, making document editing and e-signatures effortless. - Users value the **signature features** of DocHub, praising its ease of use and seamless performance for document management. - Users find DocHub's **intuitive interface** incredibly straightforward, enabling efficient editing and signing of PDFs without complications. ##### Cons - Users find **signature issues** inconvenient, as documents can't be edited once sent for signature, causing workflow disruptions. - Users find the **missing features** in DocHub limiting, especially for advanced editing and document management. - Users find DocHub **not user-friendly** , especially on handheld devices, making document management cumbersome on the go. - Users find **difficult editing** of documents frustrating, especially when needing to make changes after sending them out. - Users find DocHub **not user-friendly** , particularly on mobile devices, leading to a frustrating experience while navigating. #### What Are Recent G2 Reviews of DocHub? **["A Fast, Affordable E-Signature Solution That Just Works"](https://www.g2.com/survey_responses/dochub-review-13114765)** **Rating:** 5.0/5.0 stars _— Darrell W._ [Read full review](https://www.g2.com/survey_responses/dochub-review-13114765) **["DocHub: Invaluable, Streamlined PDF Solution"](https://www.g2.com/survey_responses/dochub-review-8397999)** **Rating:** 5.0/5.0 stars _— Jeff B._ [Read full review](https://www.g2.com/survey_responses/dochub-review-8397999) #### What Are G2 Users Discussing About DocHub? - [What is DocHub used for?](https://www.g2.com/discussions/what-is-dochub-used-for) - 3 comments - [What is DocHub PDF Sign and edit?](https://www.g2.com/discussions/what-is-dochub-pdf-sign-and-edit) - 1 comment - [How do you sign with DocHub?](https://www.g2.com/discussions/how-do-you-sign-with-dochub) - 1 comment - [Is DocHub legal?](https://www.g2.com/discussions/is-dochub-legal) - 1 comment - [Is DocHub owned by Google?](https://www.g2.com/discussions/is-dochub-owned-by-google) - 1 comment ### [EngageBay](https://www.g2.com/products/engagebay/reviews) EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface. By consolidating these functions, EngageBay provides teams with a centralized view of customer interactions across the lifecycle and reduces the need for multiple disconnected tools. EngageBay also incorporates AI-assisted features to streamline common tasks and improve productivity. These capabilities include AI-powered email and content generation, subject line suggestions, and workflow assistance that help teams create campaigns and communications more efficiently. The AI tools are designed to support everyday execution rather than replace core strategy, making them accessible to smaller teams that may not have dedicated automation specialists. On the marketing side, users can build email campaigns, design automation workflows, capture leads through forms and landing pages, and run A/B tests. The CRM module supports pipeline tracking, contact management, task automation, and appointment scheduling to help sales teams manage opportunities in a structured way. For post-purchase engagement, the service suite includes ticketing, knowledge base tools, and live chat to manage customer support conversations from one place. A key design principle of EngageBay is accessibility for growing businesses. The platform offers a free tier with core functionality and scales through bundled paid plans rather than numerous add-ons, helping teams adopt automation without significant upfront investment. EngageBay integrates with a range of third-party tools and provides reporting dashboards to monitor campaign performance, deal progress, and support activity. While it is not positioned as a deep enterprise platform, it is built to meet the day-to-day operational needs of SMB revenue teams looking for an integrated, AI-assisted, and budget-aware solution. The platform is built with a focus on simplicity and performance, integrating advanced marketing automation, sales CRM, and customer support software into one cohesive system. EngageBay leverages cutting-edge AI intelligence to enhance productivity and decision-making across various teams. This integration allows businesses to streamline their operations and improve customer interactions, making it an ideal choice for organizations that require a robust yet user-friendly solution. EngageBay's AI capabilities are particularly noteworthy, providing users with tools that help create content quickly, predict outcomes intelligently, and deliver personalized experiences at scale. The AI Email & Content Generator allows users to craft engaging emails and campaigns in seconds, while the AI Lead & Deal Scoring feature helps identify and prioritize leads most likely to convert. Additionally, AI Insights & Recommendations offer actionable suggestions to enhance engagement and productivity, making it easier for businesses to navigate their customer journeys effectively. The platform also boasts a suite of key features that add significant value to its users. EngageBay's marketing automation capabilities include email marketing workflows, landing page and form builders, and social media integration, which collectively enhance outreach efforts. The sales CRM component provides tools for contact and deal management, visual sales pipelines, and team collaboration, ensuring that sales processes are efficient and transparent. Furthermore, the customer support features, such as a helpdesk and ticketing system, live chat, and a unified customer view, facilitate seamless communication and service delivery. EngageBay is particularly well-suited for small to mid-sized businesses, startups, and growing teams that seek an affordable yet powerful alternative to fragmented tools. It is designed for organizations aiming to automate customer interactions, align marketing and sales efforts, and improve support efficiency through the use of AI. This comprehensive approach not only enhances operational efficiency but also positions businesses to compete effectively in their respective markets. What is this product? EngageBay is an all-in-one CRM software platform built for small and mid-sized businesses to manage marketing automation, sales pipelines, and customer support in a single system. It combines email marketing, marketing automation, landing pages, contact management, deal tracking, helpdesk, and live chat—eliminating the need for multiple disconnected tools. Designed as an affordable alternative to HubSpot and ActiveCampaign, EngageBay helps growing businesses attract leads, convert deals, and support customers without enterprise-level costs or complexity. It centralizes customer data, automates workflows, and improves visibility across the entire customer lifecycle. **Average Rating:** 4.6/5.0 **Total Reviews:** 696 #### How Do G2 Users Rate EngageBay? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **CMS Support:** 9.1/10 (Category avg: 8.5/10) - **Design:** 8.6/10 (Category avg: 8.7/10) - **Embedded Forms:** 9.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind EngageBay? - **Seller:** [EngageBay Inc](https://www.g2.com/sellers/engagebay-inc) - **Company Website:** www.engagebay.com - **Year Founded:** 2018 - **HQ Location:** Wilmington, Delaware - **Twitter:** @engagebay 16,866 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=965c404b58b2662271f49fe02e57d76d57f72941fa4b3b5af0bab064b4cc2b55&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13655085%2F&secure%5Burl_type%5D=linkedin_company_website) 53 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Business Development Manager - **Top Industries:** Information Technology and Services, Staffing and Recruiting - **Company Size:** 69% Small, 32% Medium #### What Do G2 Reviewers Say About EngageBay? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of EngageBay, seamlessly managing CRM, email marketing, and automation in one dashboard. - Users value the **time-saving automation** of EngageBay, enhancing organization and streamlining daily operations effectively. - Users praise the **exceptional customer support** at EngageBay, noting quick responses and helpful assistance from the support staff. - Users value the **seamless integration** of CRM, email, and automation in EngageBay, enhancing workflow efficiency and reducing tool switching. - Users praise EngageBay for its **streamlined automation** , enhancing efficiency by integrating CRM, email, and support in one platform. ##### Cons - Users find the **missing features** hinder usability, especially for data analysis and email management functionality. - Users experience **limited features** , feeling restricted by the lack of advanced functionalities and usability in EngageBay. - Users find the **reporting features limited** , lacking the depth and detail needed for more specific needs. - Users find the **limited customization** options frustrating, particularly with landing pages and workflows, impacting their overall experience. - Users find the **reporting flexibility** lacking in EngageBay, hindering deeper analytics and advanced customer journey insights. #### What Are Recent G2 Reviews of EngageBay? **["Streamlined Contact Management and Landing Pages That Keep Workflows Simple"](https://www.g2.com/survey_responses/engagebay-review-13149255)** **Rating:** 5.0/5.0 stars _— Srishti K._ [Read full review](https://www.g2.com/survey_responses/engagebay-review-13149255) **["Drag-and-Drop Deals Pipeline and Scoring That Keep Opportunities on Track"](https://www.g2.com/survey_responses/engagebay-review-13160693)** **Rating:** 4.5/5.0 stars _— Thorbjoern G._ [Read full review](https://www.g2.com/survey_responses/engagebay-review-13160693) #### What Are G2 Users Discussing About EngageBay? - [What is EngageBay All-in-One Suite used for?](https://www.g2.com/discussions/what-is-engagebay-all-in-one-suite-used-for) ### [Assembly](https://www.g2.com/products/assemblysoftware/reviews) Create remarkable client experiences. CRM, portal, payments, tasks, contracts & more — with an AI Assistant that works for you. Assembly is the AI-powered platform for professional service firms. It replaces a patchwork of point tools with one place to run client work — so clients get a clean, branded portal for tasks, payments, messages, files, contracts, and forms, and your team runs on a simple CRM with an AI Assistant that knows full client context. The result: faster onboarding, improved retention, and happier clients. Assembly also fits the stack you already use. Embed Calendly, Airtable, and 1,000s of other products, connect Zapier/Make and webhooks, or build Custom Apps with our API so your workflow drives the software, not the other way around. Trusted by 1,000+ businesses serving 1M+ clients. SOC 2 Type II and HIPAA. Start a 14-day trial at assembly.com. **Average Rating:** 4.7/5.0 **Total Reviews:** 322 #### How Do G2 Users Rate Assembly? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **CMS Support:** 7.8/10 (Category avg: 8.5/10) - **Design:** 7.6/10 (Category avg: 8.7/10) - **Embedded Forms:** 7.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind Assembly? - **Seller:** [Assembly](https://www.g2.com/sellers/assembly-a15c4322-09e3-4e56-ade0-1ad0a66d9bd1) - **Company Website:** assembly.com - **Year Founded:** 2020 - **HQ Location:** New York, US - **Twitter:** @copilot 60,010 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e0d4ae78d0c147277aa866791f15647a23740868af3ddd870f2b7d4fce263d5d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fassemblycom%2F&secure%5Burl_type%5D=linkedin_company_website) 42 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Owner - **Top Industries:** Marketing and Advertising, Accounting - **Company Size:** 91% Small, 4% Medium #### What Do G2 Reviewers Say About Assembly? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** of Assembly exceptional, streamlining client information presentation and management. - Users value the **easy setup** of Assembly, enabling quick implementation and smooth user experiences with minimal effort. - Users praise the **responsive customer support** of Assembly, enhancing their overall experience and satisfaction with the product. - Users highlight the **intuitive design** of Assembly, making client management and onboarding seamless and efficient. - Users value the **seamless integration capabilities** of Assembly, enhancing their workflow and centralizing diverse processes effectively. ##### Cons - Users express a desire for **missing features** , hoping for enhanced integrations and richer text options for improved functionality. - Users find **limited features** in Assembly, wishing for more integration and customization opportunities for enhanced usability. - Users desire more **customization options** for the portal, wishing for full CSS control and theme selections. - Users note the **lack of features** in Assembly, likening it to a 'beta version' needing further development. - Users encounter **integration issues** with Assembly, seeking smoother connections with payment processing and other software. #### What Are Recent G2 Reviews of Assembly? **["Quick, Seamless Onboarding with Time-Saving Rules, Billing, and Client Communication"](https://www.g2.com/survey_responses/assembly-review-13086271)** **Rating:** 5.0/5.0 stars _— Aminder M._ [Read full review](https://www.g2.com/survey_responses/assembly-review-13086271) **["Simple CRM That Saved Me Time"](https://www.g2.com/survey_responses/assembly-review-13128705)** **Rating:** 5.0/5.0 stars _— Verified User in Accounting_ [Read full review](https://www.g2.com/survey_responses/assembly-review-13128705) #### What Are G2 Users Discussing About Assembly? - [What is the purpose and features of a portal?](https://www.g2.com/discussions/what-is-the-purpose-and-features-of-a-portal) - [What are the functions of a portal?](https://www.g2.com/discussions/what-are-the-functions-of-a-portal) - 1 upvote - [What are the features of customer portal?](https://www.g2.com/discussions/portal-what-are-the-features-of-customer-portal) - 1 upvote - [What are the features of a portal?](https://www.g2.com/discussions/what-are-the-features-of-a-portal) ### [Perspective](https://www.g2.com/products/perspective/reviews) Perspective is an AI funnel platform for marketers and agencies that run paid ads and need qualified leads. Describe the funnel you want, and Perspective builds it live, with hosting, tracking, CRM, and email sequences wired up automatically. It then runs conversion rate optimization for you on a schedule. Perspective builds interactive, mobile-first funnels: lead quizzes, cost calculators, and multi-step qualification flows that filter out low-intent clicks and capture only the leads worth following up. Because they're built for mobile, these funnels convert paid ad traffic far better than static landing pages or forms. The AI funnel builder turns a single prompt into a live, fully custom funnel on your own domain, from a high-converting landing page to a lead quiz. It does the job of an AI landing page builder, but for entire funnels. There's a free plan to start, and you can build or edit funnels by connecting the free Perspective MCP to Claude or ChatGPT and working through it all in a single conversation, with AI credits included on every plan. Optimization then runs on its own. As your landing page optimization tool, Perspective reads your metrics, finds where people drop off, and ships the fix every week. Lead qualification and follow-up are built in too, so you can score and qualify every lead and reply instantly over WhatsApp and email. Metrics and reporting show which funnels convert, with branded client reports sent automatically. Agencies get a white-label landing page builder with workspaces to manage multiple brands or client accounts from a single login. Perspective is built for B2B and consumer lead generation from paid traffic, including funnels and landing pages for Facebook and Instagram ads. Everything works together to turn ad clicks into qualified leads, with new funnels live in 30 minutes. Founded in 2018, bootstrapped, profitable, and fully remote, serving customers worldwide. **Average Rating:** 4.7/5.0 **Total Reviews:** 147 #### How Do G2 Users Rate Perspective? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **CMS Support:** 8.1/10 (Category avg: 8.5/10) - **Design:** 9.1/10 (Category avg: 8.7/10) - **Embedded Forms:** 8.5/10 (Category avg: 8.8/10) #### Who Is the Company Behind Perspective? - **Seller:** [Perspective Software](https://www.g2.com/sellers/perspective-software) - **Year Founded:** 2017 - **HQ Location:** Berlin, Germany - **Twitter:** @perspective\_\_co 328 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=24b8317b2170f097dea9808c47cf9f244f50d4600575255a5ecfcb788671810c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fperspective-co&secure%5Burl_type%5D=linkedin_company_website) 72 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Staffing and Recruiting - **Company Size:** 86% Small, 6% Medium #### What Do G2 Reviewers Say About Perspective? _AI-generated summary from verified user reviews_ ##### Pros - Users find Perspective's **ease of use** exceptional, enabling effortless funnel creation with intuitive tools and extensive support. - Users appreciate the **intuitive interface** of Perspective, making funnel creation effortless and enjoyable for everyone. - Users love the **easy setup and user-friendly interface** of Perspective, enhancing their overall experience and efficiency. - Users highlight the **helpful customer support** and vibrant community, enhancing their overall experience with the product. - Users appreciate the **time-saving features** of Perspective, allowing efficient funnel creation without losing progress. ##### Cons - Users feel the product is **expensive** , suggesting more affordable pricing for enhanced accessibility. - Users find the product **limited in customization** , which affects aesthetics and functionality, especially on mobile devices. - Users highlight **lead management issues** , including difficulties with exporting leads and disappointing results from mis-sold promises. - Users express disappointment over the **missing features** , feeling basic functionalities should not require expensive upgrades. - Users express concern over **poor customer support** , leading to confusion about features and pricing plans. #### What Are Recent G2 Reviews of Perspective? **["Editable and top level integration"](https://www.g2.com/survey_responses/perspective-review-12194377)** **Rating:** 5.0/5.0 stars _— Istvan S._ [Read full review](https://www.g2.com/survey_responses/perspective-review-12194377) **["Top Funnel Software for Agencies"](https://www.g2.com/survey_responses/perspective-review-12625308)** **Rating:** 5.0/5.0 stars _— Verified User in Marketing and Advertising_ [Read full review](https://www.g2.com/survey_responses/perspective-review-12625308) ### [MakeForms](https://www.g2.com/products/makeforms/reviews) MakeForms is an advanced online form builder designed for businesses that require a high level of customization, security, and privacy compliance. It offers an extensive set of features that help users create, manage, and share forms easily, while ensuring data integrity and security. Key features of MakeForms include various form fields, conditional logic, workflows, and team collaboration options, making it suitable for businesses of all sizes. The platform supports custom branding, domain mapping, and form designs, allowing users to embed forms into their websites or share them via email. Form formats can be displayed in three ways: One At A Time (single field per screen), Step Forms (breaking longer forms into steps), or All At Once (displaying all fields together). For enhanced functionality, MakeForms supports verified submissions and sensitive data handling. Users can also save and continue their forms later, ensuring that partially completed forms are not lost. Additionally, workspaces allow for seamless collaboration between teams, and form sources enable integration with external data. MakeForms stands out for its strong emphasis on security and compliance. It meets global privacy standards such as HIPAA, GDPR, PIPEDA, and CCPA, making it ideal for industries that handle sensitive information, like healthcare. It provides features such as data encryption (at rest and in transit), password protection, CAPTCHA, IP address blocking, and access control lists. Data residency options allow users to store form data in datacenters located in India, the US, Canada, Singapore, Australia, or the EU, supporting data sovereignty requirements. MakeForms is also compliant with security frameworks like SOC 2 and ISO 27001, further assuring users of robust data protection. Customization options are extensive, with the ability to add meta tags, set cut-off times, restrict responses, protect forms with passwords, and integrate pixel tracking for analytics. The platform also supports partial submissions and offers features like multiple responses and instant results, ensuring flexibility for both users and respondents. In short, MakeForms is a comprehensive form-building platform that combines ease of use with robust security, privacy, and customization features, making it suitable for businesses that need secure, compliant, and powerful form solutions. **Average Rating:** 4.9/5.0 **Total Reviews:** 39 #### How Do G2 Users Rate MakeForms? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **CMS Support:** 9.0/10 (Category avg: 8.5/10) - **Design:** 9.5/10 (Category avg: 8.7/10) - **Embedded Forms:** 9.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind MakeForms? - **Seller:** [Eszmeletlen Holding Co.](https://www.g2.com/sellers/eszmeletlen-holding-co-5352617b-0c37-47b6-b481-20d559062e86) - **Year Founded:** 2021 - **HQ Location:** THANE WEST, Maharashtra - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d7b1141eb4448d2a735008ecb202965b186183df6ffdcc676b74cbac66d90a3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feszmeletlen-holding-co%2F&secure%5Burl_type%5D=linkedin_company_website) 15 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising, Education Management - **Company Size:** 87% Small, 10% Medium #### What Do G2 Reviewers Say About MakeForms? _AI-generated summary from verified user reviews_ ##### Pros - Users find MakeForms incredibly **easy to use** , simplifying data collection with customizable forms and effortless integration. - Users find the **easy setup** of MakeForms to be quick and effective, enhancing the overall experience. - Users appreciate the **professional design, strong security, and intelligent automation** that MakeForms offers for business use. - Users value the **customizability** of MakeForms, enabling personal branding and tailored features for enhanced user experience. - Users find MakeForms to be an **affordable alternative** , meeting their needs without the high costs of competitors. ##### Cons - Users experience a **learning curve** with MakeForms, requiring time to fully understand its extensive features. - Users find the **limited integrations** with accounting software to be a significant drawback for their workflow efficiency. - Users desire more **flexibility in customization** to disable captcha temporarily for specific forms during live sessions. #### What Are Recent G2 Reviews of MakeForms? **["One of the best form makers"](https://www.g2.com/survey_responses/makeforms-review-11274517)** **Rating:** 4.5/5.0 stars _— Ankush C._ [Read full review](https://www.g2.com/survey_responses/makeforms-review-11274517) **["Simple Setup, Customizable Forms, Needs Better Slack Integration"](https://www.g2.com/survey_responses/makeforms-review-12378420)** **Rating:** 4.5/5.0 stars _— Donna G._ [Read full review](https://www.g2.com/survey_responses/makeforms-review-12378420) - [‹ Prev‹ Prev](/categories/online-form-builder/small-business?order=g2_score#product-list) - [1](/categories/online-form-builder/small-business?order=g2_score#product-list) - 2 - [3](/categories/online-form-builder/small-business?order=g2_score&page=3#product-list) - [4](/categories/online-form-builder/small-business?order=g2_score&page=4#product-list) - [5](/categories/online-form-builder/small-business?order=g2_score&page=5#product-list) - [6](/categories/online-form-builder/small-business?order=g2_score&page=6#product-list) - [7](/categories/online-form-builder/small-business?order=g2_score&page=7#product-list) - [Next ›Next ›](/categories/online-form-builder/small-business?order=g2_score&page=3#product-list) Spotlight Categories [Chatbots Software](https://www.g2.com/categories/chatbots) [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation) [Field Service Management Software](https://www.g2.com/categories/field-service-management) Similar Categories - [Brand Asset Management](/categories/brand-asset-management) - [Client Portal](/categories/client-portal) - [Cloud Content Collaboration](/categories/cloud-content-collaboration) - [CMS Tools](/categories/cms-tools) - [Commenting Systems](/categories/commenting-systems) - [Component Content Management Systems](/categories/component-content-management-systems) - [Content Moderation Tools](/categories/content-moderation-tools) - [Design Systems](/categories/design-systems) - [Desktop Search](/categories/desktop-search) - [Digital Asset Management](/categories/digital-asset-management) - [Digital Experience Orchestration (DXO) Platforms](/categories/digital-experience-orchestration-dxo-platforms) - [Digital Experience Platforms (DXP)](/categories/digital-experience-platforms-dxp) - [Digital Rights Management (DRM)](/categories/digital-rights-management-drm) - [Document Management](/categories/document-management) - [Enterprise Content Management (ECM)](/categories/enterprise-content-management-ecm) [Browse Online Form Builder Themes](/categories/online-form-builder/themes) ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash") NP Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash) Updated Products classified in the overall Online Form Builder category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Online Form Builder to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Online Form Builder category. In addition to qualifying for inclusion in the Online Form Builder Software category, to qualify for inclusion in the Small Business Online Form Builder Software category, a product must have at least 10 reviews left by a reviewer from a small business. Show More * * * ## How Do You Choose the Right Online Form Builder Software? ### What You Should Know About Online Form Builder Software ### Online form builder software buying insights at a glance  [Online form builder software](https://www.g2.com/categories/online-form-builder) helps teams capture requests and collect structured information by turning questions into shareable, mobile-friendly forms that feed directly into the systems where work happens. These platforms typically support templates, drag-and-drop form creation, conditional logic, and routing so submissions can trigger workflows across [CRMs](https://www.g2.com/categories/crm), [service desks,](https://www.g2.com/categories/service-desk) [onboarding processes](https://www.g2.com/categories/onboarding-software), approvals, and analytics. In practice, online form builder software bridges intake and execution—helping organizations move from “what do we need to collect?” to “where should this go next?” with less manual follow-up. As more customer and internal workflows shift to self-serve experiences, expectations have risen around both polish and speed: forms need to look clean on any device and deliver data that’s immediately usable. That’s why the best online form builder software and modern online form builder platforms aren’t limited to simple surveys; they function as lightweight workflow engines that reduce back-and-forth and keep teams moving. Based on G2 review data, buyers consistently reward form builder software that’s easy to learn and quick to deploy: the average star rating is 4.62/5, and the average “likely to recommend” score is 9.23/10. Ease scores are especially strong (average 6.46/7 for ease of use; 6.42/7 for ease of setup), reinforcing that the category delivers the most value when it removes friction for both form creators and respondents. While most reviewers didn’t switch tools, 21% did, signaling teams outgrowing basic online form builder tools and moving toward deeper logic, controls, and integrations that better align with how they operate. **Common use cases (and how businesses benefit)** - **Lead capture and qualification:** Route form submissions into sales pipelines automatically for faster follow-up. - **Customer intake, onboarding, and documentation:** Standardize required details upfront to reduce rework and delays. - **Internal request workflows (IT, HR, facilities, procurement):** Centralize requests with approvals and SLAs to keep work moving. - **Event registration, payments, and waivers:** Collect attendee data cleanly while minimizing manual errors and reconciliation time. - **Feedback loops and surveys:** Capture structured responses that can be tied back to teams, accounts, and outcomes. Most online form builder software vendors offer a free plan or free trial, then tier pricing based on submissions, features (logic, branding, permissions), and integrations. On G2 listings, entry-level pricing for prominent tools often starts at roughly $15-$30/user/month, with higher tiers unlocking advanced logic, admin controls, and reporting. ### Top 5 FAQs from software buyers: - What platform supports payment collection through forms? - What tool provides real-time analytics for form submissions? - Which platform supports multi-language form creation? - Which vendor offers advanced conditional logic for form fields? - Which vendor provides the most customizable form templates? G2’s top-rated **Online Form Builder** software, based on verified reviews, includes [Jotform](https://www.g2.com/products/jotform/reviews) **,** [ActiveCampaign](https://www.g2.com/sellers/activecampaign) **,** [Survey Monkey](https://www.g2.com/products/surveymonkey/reviews) **, and** [Microsoft Forms.](https://www.g2.com/products/microsoft-forms/reviews) ### What are the top-reviewed Online Form Builder on G2? [Jotform](https://www.g2.com/products/jotform/reviews) - Number of Reviews: 3445 - Satisfaction: 99  - Market Score: 88 - G2 Score: 94 [ActiveCampaign](https://www.g2.com/sellers/activecampaign) - Number of Reviews: 2830 - Satisfaction: 89 - Market Score: 84 - G2 Score: 87 [Survey Monkey](https://www.g2.com/products/surveymonkey/reviews) - Number of Reviews: 5326 - Satisfaction: 75 - Market Score: 94 - G2 Score: 84 [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) - Number of Reviews: 335 - Satisfaction: 67 - Market Score: 99 - G2 Score: 83 [Click Up](https://www.g2.com/products/clickup/reviews) - Number of Reviews: 1093 - Satisfaction: 75 - Market Score: 89 - G2 Score: 82 **Satisfaction score** reflects how positively users rate and feel about a product based on review-driven signals (beyond just a star average). ([Source 2](https://www.g2.com/reports))  **Market Presence score** reflects a product’s reach and strength in the market using signals like market share, seller size, and broader visibility/impact indicators. ([Source 2](https://www.g2.com/reports)) **G2 Score** is calculated as a proprietary composite that (in simplified terms) averages Satisfaction and Market Presence to rank products within a category. ([Source 2](https://www.g2.com/reports)) Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..)) ### What I Often See in Online Form Builder Tools #### Feedback Pros: What Users Consistently Appreciate - **Drag-and-drop templates accelerate building branded multi-step forms** _"What I like best about Jotform is how intuitive and flexible it is. The platform makes it incredibly easy to build forms, collect responses, and streamline workflows without needing any technical background. The drag-and-drop builder is clean and user-friendly, and I love how quickly I can customize designs, add conditional logic, and automate follow-up emails. Jotform also integrates seamlessly with the tools I use every day, which saves me time and keeps everything organized in one place. Whether I need to create a simple sign-off form or a more complex registration workflow, Jotform makes the entire process smooth and efficient.”_ _-_ [_Allison C._](https://www.g2.com/products/jotform/reviews/jotform-review-12077608)_, Jotform Review_ - **Native integrations push submissions into spreadsheets, CRMs, and workflows** _"What is most helpful about ActiveCampaign is how automation-friendly and integration-ready the platform is. It is built in a way that doesn't fight me; it actually supports my mindset. The automation builder is honestly one of the cleanest I have used. The webhooks are reliable, the API documentation is solid, and syncing between systems doesn't feel fragile. The reporting dashboards provide the right level of details.”_ _-_ [_Sathya G._](https://www.g2.com/products/activecampaign/reviews/activecampaign-review-12373182)_,_ _ActiveCampaign Review_ - **Conditional logic and routing reduce manual follow-up and errors** _“What I don’t like about SurveyMonkey is that many advanced features—such as deeper analytics, logic controls, and export options—are locked behind higher-priced plans. Because of this, the free and lower-tier versions can feel quite limiting if you need more detailed insights. Also, while the interface is easy to use, the design and branding customization options are fairly limited, which can be a downside for teams that want surveys to look more tailored or visually distinctive.”_ _-_ [_Tiwari S_](https://www.g2.com/products/surveymonkey/reviews/surveymonkey-review-12293707)_._ **_,_** _Survey Monkey Review_ #### Cons: Where Many Platforms Fall Short - **Advanced logic, reporting, and design controls gated by tiers** _“Many essential features are only available on higher-tier plans, which can become pretty spendy fast. It would also be helpful if the customization options were more flexible without requiring coding knowledge. You can apply some branding to your surveys, but achieving complete design control is difficult unless you upgrade or work directly with CSS. Finally, mastering some of the advanced logic features takes a fair amount of trial and error.”_ _-_ [_Julie K_](https://www.g2.com/products/surveymonkey/reviews/surveymonkey-review-11764117)_._ **_,_** _Survey Monkey Review_ - **Complex forms become clunky; learning curve for new admins** _“While excellent for basic to intermediate surveys, it lacks the deep analytical and branding features of a dedicated platform like Qualtrics. The customisation options for fonts and themes are limited, which can be a minor drawback for customer-facing surveys that require a fully branded experience. It's a tool for gathering data efficiently, not for complex customer experience (CX) program management.”_ _-_ [_Krisztián T.,_](https://www.g2.com/products/microsoft-forms/reviews/microsoft-forms-review-11996308)_Microsoft Forms Review_ - **Integration setup can be inconsistent, especially for real-time syncing** _“The API is great and solid, but the rate limits at times feel tight for high-volume operations when syncing large datasets. This requires batching strategies sometimes.”_ _-_ [_Ramesh K._](https://www.g2.com/products/activecampaign/reviews/activecampaign-review-12313091)_, ActiveCampaign Review_ ### My Expert Takeaway on Online Form Builder in 2026 Based on G2 reviews, Online form builder tools score strongly on the signals that typically drive adoption: a 4.62/5 average star rating, 9.23/10 likelihood to recommend, 6.46/7 ease of use, and 6.42/7 ease of setup. That profile suggests the category works well for fast rollouts and quick launches, especially when the workflow is straightforward: collect a submission, route it, and notify the right person. The differences show up after teams move past the first few forms. For basic intake, templates and drag-and-drop builders are usually enough. As usage expands across departments, requirements become more operational. Teams start needing multi-step flows, conditional logic, dependable data syncing, shared assets, and consistent branding. At that point, the question shifts from “How fast can we build?” to “How well can we run this at scale?” In reviews, friction tends to concentrate in two areas: advanced features are often tied to higher tiers, and administration effort increases as more teams share the same environment. Teams that get the best long-term outcomes treat form builders as workflow infrastructure. They define where submissions land and who owns downstream systems, standardize repeatable patterns like intake, approvals, and handoffs, and enforce guardrails through permissions, templates, and brand controls. They also validate early with the people building the most complex forms, since platforms that feel simple for basic use cases can strain under heavier logic, reporting needs, and sync expectations. If you’re choosing an Online form builder for a scaling organization, validate four things up front: conditional logic depth, admin controls and permissions, integration reliability, and pricing that stays predictable as volume and governance needs increase. Teams that confirm these early tend to land on a platform that supports both rapid launches and standardized intake across the business. ### Online Form Builder FAQs #### **What is the best software to create forms? ** [Jotform](https://www.g2.com/products/jotform/reviews) is known for its large template library, drag-and-drop builder, and support for payments and integrations, making it useful for registrations, intake workflows, and business forms. [Survey Monkey](https://www.g2.com/products/surveymonkey/reviews) is often chosen for surveys and feedback programs where analytics and reporting are important. Microsoft Forms is a strong option for teams already using Microsoft 365 that need quick internal surveys or simple forms. #### **What is the easiest way to make a fillable form? ** The easiest way to create a fillable form is to use a drag-and-drop online form builder that lets you add fields and publish forms without coding. [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) is often considered one of the simplest tools because of its streamlined interface and quick setup for surveys or quizzes. [Jotform](https://www.g2.com/products/jotform/reviews) also makes it easy to build forms with a drag-and-drop editor and prebuilt templates, which helps teams launch forms quickly. #### **What is the best free online form builder?** [Jotform](https://www.g2.com/products/jotform/reviews) provides a free plan with templates, integrations, and the ability to create forms for registrations or data collection. [Survey Monkey](https://www.g2.com/products/surveymonkey/reviews) is commonly used for free surveys and feedback collection with built-in reporting. Microsoft Forms is another free option included with Microsoft 365 and widely used for internal [surveys](https://www.g2.com/categories/survey) and quizzes. #### **What is the best form builder for integrating with CRM systems?** [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) includes built-in forms that connect directly to its [CRM](https://www.g2.com/categories/crm) and marketing automation platform, allowing teams to capture leads and trigger campaigns automatically. [Jotform](https://www.g2.com/products/jotform/reviews) integrates with many CRM systems, making it useful for collecting leads that sync into sales pipelines. #### **What is the most affordable online form builder for small businesses?** [Jotform](https://www.g2.com/products/jotform/reviews) is commonly used by small businesses because it offers a free plan and flexible paid options while still supporting features like payments and integrations. [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) can also be cost-effective for organizations already using Microsoft 365 since it’s included in the subscription. [Survey Monkey](https://www.g2.com/products/surveymonkey/reviews) provides entry-level plans that work well for teams focused on surveys and feedback collection. #### Sources - [G2 Research Hub](https://research.g2.com/insights/demo-automation) - [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies) - [G2 Market Presence Score Overview](https://www.g2.com/reports) Researched and written by[Gauri Pawsey](https://research.g2.com/insights/author/gauri-pawsey)[ ](https://research.g2.com/insights/author/gauri-pawsey) Date published: March 16, 2026