Best Live Chat Software - Page 15

How Many Live Chat Software Products Does G2 Track?

Total Products under this Category: 675

Category Stats (Nov 2026)

  • Average Rating: 4.47/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Fortifi (+3.05%) - Among all products in this category, Fortifi recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Live Chat Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 114,300+ Authentic Reviews
  • 675+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Live Chat Software

G2 Grid® for Live Chat Software plotting products by satisfaction and market presence

Highlighted products: Zendesk for Customer Service, Salesforce Service Cloud, Qualified, Zoho Desk, Fin, WhatsApp Business Platform, Tidio, and Podium.

Underlying data: [Grid® JSON](https://www.g2.com/categories/live-chat/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=qualified&focus%5B%5D=zoho-desk&focus%5B%5D=fin&focus%5B%5D=whatsapp-business-platform&focus%5B%5D=tidio&focus%5B%5D=podium&segment=all)

Intelswift

Intelswift is an AI-powered customer support platform designed to reduce support costs and increase customer satisfaction. The platform combines AI agents, an omnichannel helpdesk, live chat, analytics, and workflow automation into a single solution. Intelswift enables teams to automate repetitive customer inquiries, reduce response times, and maintain high service quality across all communication channels. Key features include: • AI Agents & Chatbots that handle frequently asked questions 24/7 using the company’s knowledge base • Swift AI Copilot that assists human agents with real-time response suggestions and contextual insights • Omnichannel Support that centralizes conversations from live chat, email, and messaging platforms in one workspace • Seamless Human Handoff, allowing AI to transfer conversations to live agents when needed • Advanced Analytics & Reporting to track performance metrics such as response time, resolution rate, and customer satisfaction Benefits for businesses: • Faster response times and improved customer satisfaction • Reduced workload for support teams through intelligent automation • No-code setup, making it easy to deploy without technical expertise • Flexible integrations with existing CRM and business tools The platform is built with a no-code setup, making it easy for teams to deploy AI workflows, update knowledge bases, and customize automation without technical expertise. Intelswift also integrates with popular CRM systems and business tools, allowing companies to fit AI-driven support into their existing processes. By automating routine requests, improving agent efficiency, and shortening response times, Intelswift helps SaaS companies, e-commerce businesses, and growing teams scale customer support without increasing headcount. The result is lower operational costs, improved customer satisfaction, and a more efficient support operation.

Average Rating: 4.7/5.0

Total Reviews: 20

How Do G2 Users Rate Intelswift?

  • Lead Development: 10.0/10 (Category avg: 8.5/10)
  • Customization : 10.0/10 (Category avg: 8.5/10)
  • Co-Browsing: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Intelswift?

Who Uses This Product?

  • Company Size: 35% Small, 20% Medium

What Do G2 Reviewers Say About Intelswift?

AI-generated summary from verified user reviews

Pros
  • Users value the automation of repetitive tasks in Intelswift, enhancing efficiency and support team performance.
  • Users value the ease of use of Intelswift, appreciating its straightforward setup and intuitive interface for managing customer support.
  • Users appreciate the efficiency of Intelswift, as it streamlines customer support and saves valuable time.
  • Users value the automation of repetitive tasks in Intelswift, enhancing efficiency and improving customer support management.
  • Users appreciate the automation features of Intelswift, enhancing efficiency and organization in customer support management.
Cons
  • Users find the learning curve steep, with a need for better onboarding and simpler setup processes.
  • Users suggest that search and filtering improvements are needed, alongside better onboarding and templates for efficiency.
  • Users find the initial setup and customization process not intuitive, leading to a challenging experience for new users.
  • Users find the difficult setup process time-consuming, wishing for better onboarding and templates to ease configuration.
  • Users note the limited customization options, finding setup and advanced features challenging and time-consuming to configure.

What Are Recent G2 Reviews of Intelswift?

Odoo Social Marketing

Odoo Social Marketing is a comprehensive application designed to streamline the management of multiple social media accounts from a single, unified platform. It enables businesses to plan, monitor, and analyze their social media presence, facilitating increased customer engagement and brand awareness. By integrating various communication tools, Odoo Social Marketing helps convert website visitors into leads and customers, enhancing overall marketing efficiency. Key Features and Functionality: - Multi-Account Management: Oversee various social media accounts, including Facebook, Instagram, LinkedIn, Twitter, and YouTube, from one centralized dashboard. - Post Creation and Scheduling: Craft and schedule posts across different platforms to ensure consistent and timely content delivery. - Content Analysis: Monitor and analyze post performance to understand audience engagement and optimize future content strategies. - Live Chat Integration: Engage with website visitors in real-time through integrated live chat, enhancing customer support and increasing conversion rates. - Push Notifications: Send time-sensitive messages to users, capturing immediate attention and encouraging prompt responses. - Visitor Monitoring: Track and engage with website visitors, turning them into leads and customers through proactive interactions. - Campaign Management: Plan, monitor, and analyze social marketing campaigns across multiple channels within a unified interface. - User-Friendly Interface: Navigate through an intuitive interface that simplifies social media management tasks, even for users with minimal technical expertise. Primary Value and Solutions Provided: Odoo Social Marketing addresses the challenge of managing multiple social media platforms by offering a centralized solution that enhances efficiency and effectiveness. It simplifies content scheduling, audience engagement, and performance analysis, enabling businesses to maintain a consistent online presence. The integration of live chat and push notifications facilitates real-time communication with customers, improving support and fostering stronger relationships. By consolidating these tools, Odoo Social Marketing empowers businesses to optimize their social media strategies, increase lead generation, and drive revenue growth.

Average Rating: 3.9/5.0

Total Reviews: 25

How Do G2 Users Rate Odoo Social Marketing?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Lead Development: 3.0/10 (Category avg: 8.5/10)
  • Customization : 4.2/10 (Category avg: 8.5/10)
  • Co-Browsing: 5.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Odoo Social Marketing?

  • Seller: Odoo
  • Year Founded: 2005
  • HQ Location: Brussels, Belgium
  • LinkedIn® Page: www.linkedin.com
    8,815 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 64% Small, 28% Medium

What Do G2 Reviewers Say About Odoo Social Marketing?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the affordability of Odoo Social Marketing, making it a budget-friendly choice for e-commerce businesses.
  • Users value the ease of use of Odoo Social Marketing, facilitating quick website creation and efficient setup.
  • Users value the all-in-one tool of Odoo Social Marketing, effectively turning social engagement into sales leads.
  • Users appreciate the affordability of Odoo Social Marketing, finding it a cost-effective solution for their e-commerce needs.
  • Users appreciate the integration of social media management with CRM, streamlining marketing workflows and saving time.
Cons
  • Users miss AI optimization and time-zone targeting, which are features found in dedicated marketing tools, limiting effectiveness.
  • Users find the analytics functionality lacking compared to other tools, limiting data-informed decision-making capabilities.
  • Users feel the lack of sophisticated analytics hinders data-informed decision-making compared to other social media tools.
  • Users feel the need for more variety in templates in Odoo Social Marketing, as options are currently limited.
  • Users miss the absence of AI optimization and time-zone targeting, which limits their marketing effectiveness with Odoo Social Marketing.

What Are Recent G2 Reviews of Odoo Social Marketing?

What Are G2 Users Discussing About Odoo Social Marketing?

Sociocs

Handle business texting, messaging app conversations, online reviews & questions, social media comments & replies, contact form submissions using a single tool.

Average Rating: 4.9/5.0

Total Reviews: 7

How Do G2 Users Rate Sociocs?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Lead Development: 8.3/10 (Category avg: 8.5/10)
  • Customization : 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Sociocs?

Who Uses This Product?

  • Company Size: 86% Small, 14% Medium

What Do G2 Reviewers Say About Sociocs?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the seamless automation of Sociocs, simplifying tasks and enhancing efficiency across social media platforms.
  • Users love the seamless automation features of Sociocs, making text campaigns and ticket management effortless.
  • Users value the easy automation and integration of Sociocs, enhancing their case management and communication efficiency.
  • Users appreciate the centralized management of Sociocs, simplifying ticket handling and boosting efficiency in digital campaigns.
  • Users find Sociocs to be incredibly easy to use, streamlining text campaigns and integration with social media.

What Are Recent G2 Reviews of Sociocs?

What Are G2 Users Discussing About Sociocs?

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SparrowDesk

SparrowDesk is an AI-first customer support platform powered by Zoona AI, designed to help teams resolve customer conversations faster and more consistently at scale. It unifies email and live chat into a single omnichannel inbox, giving support teams full visibility into every customer interaction. At the core of SparrowDesk is Zoona AI, which brings intelligence directly into the support workflow. Zoona AI includes AI Agents that automatically handle routine customer queries with accurate, on-brand responses, and an AI Copilot that assists human agents with instant conversation summaries and smart reply suggestions. Together, they reduce repetitive work while keeping humans in control of complex issues. Beyond AI, SparrowDesk provides essential support operations tools such as Service Level Agreements (SLAs), customizable ticket views, macros, and real-time analytics. These features help teams stay organized, meet response targets, and gain visibility into performance. Designed for scale, SparrowDesk supports multi-brand and multilingual support with role-based access controls for growing teams.

Average Rating: 4.6/5.0

Total Reviews: 22

How Do G2 Users Rate SparrowDesk?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Customization : 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind SparrowDesk?

Who Uses This Product?

  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 77% Small, 14% Medium

What Do G2 Reviewers Say About SparrowDesk?

AI-generated summary from verified user reviews

Pros
  • Users value the AI assistance in SparrowDesk for enhancing efficiency and supporting seamless team collaboration.
  • Users value the AI efficiency of SparrowDesk, enhancing support management and onboarding with a clean interface.
  • Users find that assignment management is streamlined with a unified inbox, enhancing team productivity and support efficiency.
  • Users find the automated responses in SparrowDesk enhance efficiency, simplifying support management and team onboarding.
  • Users value the ease of use with SparrowDesk, facilitating manageable support and smooth team onboarding.
Cons
  • Users find that automation complexity can be challenging, as some integrations are lacking and settings require fine-tuning.
  • Users face integration issues with SparrowDesk due to unavailable integrations and time-consuming automation settings adjustments.
  • Users face a lack of integrations, with some necessary tools not yet available, complicating their workflow.
  • Users face challenges with limited automation, as some integrations are missing and settings require time to configure.
  • Users are frustrated by the limited integrations available in SparrowDesk, affecting overall workflow efficiency.

What Are Recent G2 Reviews of SparrowDesk?

Supermoon

The future of contact forms is here. Give your customers instant and automatic answers with Supermoon's Smart Contact Form and AI-powered Knowledge Base. Cut down on your total message volume today and delight your customers with AI that actually helps. • Instant answers for customers directly on your website’s contact form • Reduce total message volume for your team • Capture abandoned contact form questions from your customers • Create your AI-powered internal Knowledge Base with our straightforward tools • Track the amount of auto-resolved inquiries in Supermoon

Average Rating: 4.1/5.0

Total Reviews: 6

How Do G2 Users Rate Supermoon?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.1/10)
  • Lead Development: 7.2/10 (Category avg: 8.5/10)
  • Customization : 8.1/10 (Category avg: 8.5/10)
  • Co-Browsing: 7.5/10 (Category avg: 8.1/10)

Who Is the Company Behind Supermoon?

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of Supermoon?

Anywhere365

What if you could reduce a significant percentage of your unnecessary customer dialogues and gain 65% more productivity in your contact center? With Anywhere365 you can leverage your existing Microsoft investments to skyrocket your customer experience, streamline contact center operations and reduce your IT costs. Anywhere365 has become the leading CPaaS solution, native to Microsoft Teams. Engage your customers effortlessly across any communications channels, from any device, location and any time. While AI voice bots and chat bots handle all routine requests, human agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring first contact resolution of their issues. Agents don’t have to switch between different point solutions, which will result in faster call handling, saving costly time and over-delivering to the customer’s expectation. That’s why we report on customer dialogue KPIs from initial contact to final resolution across the entire enterprise.

Average Rating: 4.1/5.0

Total Reviews: 8

How Do G2 Users Rate Anywhere365?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Lead Development: 8.9/10 (Category avg: 8.5/10)
  • Customization : 10.0/10 (Category avg: 8.5/10)
  • Co-Browsing: 6.7/10 (Category avg: 8.1/10)

Who Is the Company Behind Anywhere365?

Who Uses This Product?

  • Company Size: 38% Large, 38% Small

What Do G2 Reviewers Say About Anywhere365?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Anywhere365, making it simple to train new employees quickly.
  • Users appreciate the efficiency of Anywhere365, finding it easy to adjust workflows and improve communication.
  • Users appreciate the user-friendly interface and extensive features of Anywhere365, enhancing productivity and collaboration seamlessly.
  • Users value the seamless integrations of Anywhere365, enhancing functionality with Microsoft 365 and Azure for better collaboration.
  • Users value the easy integrations of Anywhere365, facilitating seamless communication and automation within the Microsoft 365 ecosystem.
Cons
  • Users find the learning curve steep, making initial setup and advanced features challenging for new users.
  • Users find the setup process complex, often facing confusion and increased costs for their organization.
  • Users find the complex usability of Anywhere365 challenging, especially during setup for new users and cost management.
  • Users find the difficult setup process brings added costs and complexity, especially for smaller organizations.
  • Users find the steep learning curve challenging, particularly due to complex setups and advanced feature requirements.

What Are Recent G2 Reviews of Anywhere365?

What Are G2 Users Discussing About Anywhere365?

Captivated

Captivated is an enterprise SMS solution for better communication with customers. It is meant for two-way, peer-to-peer communication, a trusted channel between users and their customers.

Average Rating: 3.6/5.0

Total Reviews: 5

How Do G2 Users Rate Captivated?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Lead Development: 3.9/10 (Category avg: 8.5/10)
  • Customization : 5.0/10 (Category avg: 8.5/10)
  • Co-Browsing: 3.3/10 (Category avg: 8.1/10)

Who Is the Company Behind Captivated?

Who Uses This Product?

  • Company Size: 80% Small, 20% Medium

What Do G2 Reviewers Say About Captivated?

AI-generated summary from verified user reviews

Cons
  • Users experience quality issues with Captivated, finding the system provides inaccurate information.

What Are Recent G2 Reviews of Captivated?

What Are G2 Users Discussing About Captivated?

Chatdrill

Chatdrill brings live chat software, an AI chatbot trained on your own content, a shared team inbox, automation, and website visitor tracking into one workspace so a small team can answer every customer in seconds, around the clock. It helps teams capture leads, resolve questions faster, automate repetitive conversations, and keep every customer interaction organized in one place. With real-time visitor insights and AI-powered support working together, Chatdrill makes it easier to engage visitors, improve response times, and deliver consistent customer support without needing a large support team.

Average Rating: 4.6/5.0

Total Reviews: 5

How Do G2 Users Rate Chatdrill?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Lead Development: 10.0/10 (Category avg: 8.5/10)
  • Customization : 10.0/10 (Category avg: 8.5/10)
  • Co-Browsing: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Chatdrill?

Who Uses This Product?

  • Company Size: 100% Small, 17% Medium

What Are Recent G2 Reviews of Chatdrill?

Chatgen.ai

Chatgen is a hybrid bot chat platform with custom bots. With Chatgen, you can automatically convert anonymous site visitors to qualifying leads and also book more meets 24/7" ChatGen has built a Machine Learning (ML)- backed engine that enables businesses to have chatbots that can converse with users. These chatbots aid businesses across functions: Marketing: From basic chatbots, conversational landing pages to generate leads and conversational Ads to optimize CTR to embedded bots that optimize Click to Action. Chatgen primarily is used to maximize your lead capture not only on the Website but also at places where your visitors visit your brand Support: Chatbots that use AI to build automated responses to common customer queries, freeing up the support staff to deal with more pressing customer support challenges. #customersupportautomation Product discovery: Chatbots that make product discovery easy for online shoppers — increasing sales and building loyalty for eCommerce companies.

Average Rating: 4.7/5.0

Total Reviews: 5

How Do G2 Users Rate Chatgen.ai?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Lead Development: 8.9/10 (Category avg: 8.5/10)
  • Customization : 9.4/10 (Category avg: 8.5/10)

Who Is the Company Behind Chatgen.ai?

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Do G2 Reviewers Say About Chatgen.ai?

AI-generated summary from verified user reviews

Pros
  • Users find Chatgen.ai to be a great time-saver for responding to reviews and other tasks efficiently.

What Are Recent G2 Reviews of Chatgen.ai?

Engageware

Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency.

Average Rating: 4.4/5.0

Total Reviews: 128

How Do G2 Users Rate Engageware?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Lead Development: 5.0/10 (Category avg: 8.5/10)
  • Customization : 8.3/10 (Category avg: 8.5/10)
  • Co-Browsing: 5.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Engageware?

Who Uses This Product?

  • Who Uses This: Sales Consultant
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 50% Medium, 34% Large

What Do G2 Reviewers Say About Engageware?

AI-generated summary from verified user reviews

Pros
  • Users find Engageware's ease of use invaluable for booking appointments and managing schedules effortlessly.
  • Users find Engageware to be incredibly helpful for scheduling and managing appointments, enhancing overall communication and efficiency.
  • Users value the responsive customer support of Engageware, enhancing their experience with efficient assistance and guidance.
  • Users value the efficiency of Engageware, enhancing time management and improving overall performance and experience.
  • Users value the comprehensive knowledge base of Engageware, enhancing both internal and external communication effectively.
Cons
  • Users find Engageware to be expensive, making it challenging to meet subscription requirements despite its benefits.
  • Users struggle with layout issues in Engageware, finding the interface disorganized and difficult to navigate.
  • Users find the learning curve challenging with Engageware, facing complexity and requiring substantial technical support.
  • Users find the complexity of Engageware challenging, particularly regarding its pricing and configuration requirements.
  • Users struggle with integration issues in Engageware, finding calendar sync and UI organization problematic for workflow efficiency.

What Are Recent G2 Reviews of Engageware?

What Are G2 Users Discussing About Engageware?

Enterprise Bot

Our AI bots are enabled with pre-built integrations, contextual understanding, and smart escalation to live agents on the basis of sentiment analysis. From smart ticket triage of customer requests, to re-routing and request fulfillment, our conversational AI streamlines end-to-end customer service operations for enterprises. Personalized Responses to Customers in Real-Time & 24/7: Provide consistent personalized responses to your customers around your offerings and show up product recommendations based on individual customer preferences. Improves Agent Productivity and Quality of Service: Reduce the time agents spend on manually looking for information. AI-powered bots source and suggest best answers based on historical data and actionable insights to improve service quality and boost agent productivity. Optimizes Cost-Efficiency: Cut down customer service costs up to 30% by speeding up issue resolution, offloading redundant tasks from agents and auto-responding 80% of routine queries.

Average Rating: 4.7/5.0

Total Reviews: 12

How Do G2 Users Rate Enterprise Bot?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Lead Development: 8.9/10 (Category avg: 8.5/10)
  • Customization : 9.4/10 (Category avg: 8.5/10)
  • Co-Browsing: 8.9/10 (Category avg: 8.1/10)

Who Is the Company Behind Enterprise Bot?

Who Uses This Product?

  • Company Size: 46% Large, 23% Small

What Are Recent G2 Reviews of Enterprise Bot?

What Are G2 Users Discussing About Enterprise Bot?

Kartra

Kartra is the all-in-one business platform for experienced creators, coaches, and experts to monetize their knowledge and services online. The platform includes everything you need to market and sell digital products–like email marketing, membership sites, pages, and checkouts. Forecast, automate, and optimize your sales with A/B testing, Funnel Simulator, and Real-Time Funnel Analytics.

Average Rating: 3.9/5.0

Total Reviews: 61

How Do G2 Users Rate Kartra?

  • Has the product been a good partner in doing business?: 7.3/10 (Category avg: 9.1/10)
  • Customization : 6.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Kartra?

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 92% Small, 11% Medium

What Do G2 Reviewers Say About Kartra?

AI-generated summary from verified user reviews

Pros
  • Users value the affordable pricing of Kartra, enabling effective social management without breaking the bank.
  • Users praise the excellent customer support offered by Kartra, enhancing their experience at an affordable price.
  • Users commend the user-friendly interface of Kartra, simplifying their experience in managing social presence effectively.
  • Users value the excellent customer support of Kartra, appreciating its affordability and user-friendly interface.
  • Users love the user-friendly interface of Kartra, making it easy to manage their social presence effectively.
Cons
  • Users find the mobile app limitations of Kartra hinder their experience and accessibility on the go.
  • Users note significant mobile app limitations that hinder effective use of Kartra on-the-go.
  • Users find the mobile app limitations of Kartra to be a significant drawback affecting usability on the go.
  • Users express frustration with the mobile app limitations of Kartra, wishing for enhanced functionality on-the-go.
  • Users face mobile app limitations that hinder functionality and usability, impacting their overall experience with Kartra.

What Are Recent G2 Reviews of Kartra?

What Are G2 Users Discussing About Kartra?

LiveAdmins

LiveAdmins is one of the leading live chat service providers in the industry with over 13,000 clients worldwide. Founded in 2002 and headquartered in Chicago, LiveAdmins offers the most innovative and easy-to-use live help solution allowing businesses from a variety of industries to provide instant online customer support and proactively sell their products and services. We create customized chat solution, AI powered chatbots, or be your point of contact solution, tailored to meet the unique industry needs. Be inclusive with our multilingual chat service and cater to diverse audiences. By partnering with LiveAdmins, you can elevate your online customer experience.

Average Rating: 4.8/5.0

Total Reviews: 5

How Do G2 Users Rate LiveAdmins?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Lead Development: 10.0/10 (Category avg: 8.5/10)
  • Customization : 5.0/10 (Category avg: 8.5/10)
  • Co-Browsing: 6.7/10 (Category avg: 8.1/10)

Who Is the Company Behind LiveAdmins?

  • Seller: LiveAdmins
  • Year Founded: 2002
  • HQ Location: Chicago, Illinois, United States
  • LinkedIn® Page: www.linkedin.com
    220 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of LiveAdmins?

Massively.ai

Massively is a Toronto-based conversational AI platform founded in 2014. We help businesses, creators, and enterprise brands automate conversations across their website, Instagram DMs, Facebook Messenger, and SMS — turning every interaction into an opportunity to serve, sell, and retain customers. MAT by Massively — No-Code AI Chatbot for Your Website Train an AI chatbot on your website content in minutes by entering your URL. MAT reads up to 50 pages, trains on your existing content, and is ready to answer customer questions in your voice — no developers, no data entry, no lengthy setup. Deploy to your website with one line of code, or connect to Instagram, Facebook Messenger, SMS, and Zendesk. Free plan available. Massively AI — GPT-Powered Smart Answers Massively AI goes beyond scripted responses. Trained on your website content, it synthesises accurate, on-brand answers to free-text questions your customers actually ask. Included in the Business plan at $39/month. Works across website chat, Instagram DMs, and Facebook Messenger from a single platform. DM Canvas — Shoppable Instagram & Messenger Storefront DM Canvas is the only visual, swipeable storefront delivered directly inside an Instagram DM or Facebook Messenger conversation. When a follower comments a keyword or sends a DM, Massively automatically replies with a branded carousel of up to 10 cards — images, headlines, descriptions, and buy buttons — all inside the social app. No redirect, no link-in-bio needed. Auto DM. Comment-to-Unlock Automatically DM anyone who comments a specific keyword on your Instagram post, Reel, Story, or Facebook post — instantly, 24/7, fully compliant with Meta's platform policies. Massively is a Meta Official Partner. Customer Service Automation Automate up to 80% of routine support questions across website, Instagram, Messenger, and SMS. Seamless live chat handoff to human agents when needed. Official Zendesk partner — creates tickets with full conversation context automatically. Entertainment & Engagement Custom conversational campaign builds for film studios, entertainment brands, gaming companies, and media publishers. ARGs, character chat AI personas, lore drops, sorting quizzes, countdown mechanics, and chat-enabled display ads. Clients include Paramount Pictures, Focus Features, CBS, and 20th Century Fox. Key results from our clients: 80% of support tickets automated — CALECIM® Professional Under 5 second response time — CALECIM® Professional 24% better lead-to-booking rate — Hello Sugar 400% more sign-ups vs link-in-bio — CALECIM® Comment-to-Unlock campaign 38 messages per user / 59% completion rate — Mission: Impossible campaign Integrations: Shopify, Webflow, Zendesk, HubSpot, Salesforce, Zapier (7,000+ apps), Google Analytics Pricing: Free plan available (50 chats/month). Paid plans from $15/month. No credit card required. Meta Official Partner · Zendesk Official Partner · Trusted since 2014

Average Rating: 5.0/5.0

Total Reviews: 7

How Do G2 Users Rate Massively.ai?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Massively.ai?

Who Uses This Product?

  • Company Size: 57% Small, 29% Medium

What Do G2 Reviewers Say About Massively.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the effective AI integration of Massively.ai, enhancing engagement and communication for client interactions.
  • Users value the natural and intuitive customer engagement provided by Massively.ai, enhancing communication and branding efforts.
  • Users appreciate the natural and intuitive engagement offered by Massively.ai, enhancing communication with audiences and clients.
  • Users enjoy the highly intuitive and natural communication style of Massively.ai, enhancing client engagement and branding.

What Are Recent G2 Reviews of Massively.ai?

What Are G2 Users Discussing About Massively.ai?

Orlo

Orlo is obsessed with one thing… “Building stronger and more resilient communities”. Trust is the foundation of any successful community with 42% of the UK population distrusting their local government. Orlo is the only Social Media Management platform purpose-built for the public sector and is already used by over 400 UK public sector organisations. Orlo’s tools include: Social Media Management Platform Social Listening Media Monitoring Insights Chatbot Live Chat Create campaigns that boost engagement, enhance experiences, and build trust, seamlessly uniting the conversations happening across social media platforms.

Average Rating: 4.4/5.0

Total Reviews: 33

How Do G2 Users Rate Orlo?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Lead Development: 8.8/10 (Category avg: 8.5/10)
  • Customization : 9.6/10 (Category avg: 8.5/10)
  • Co-Browsing: 8.3/10 (Category avg: 8.1/10)

Who Is the Company Behind Orlo?

  • Seller: Orlo
  • Year Founded: 2013
  • HQ Location: Birmingham, Midlands
  • LinkedIn® Page: www.linkedin.com
    101 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Government Administration
  • Company Size: 55% Large, 30% Medium

What Are Recent G2 Reviews of Orlo?

What Are G2 Users Discussing About Orlo?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated April 9, 2026