--- title: LiveAdmins Reviews meta_title: 'LiveAdmins Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how LiveAdmins works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 5 scale: '5' date_modified: '2026-06-22' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # LiveAdmins Reviews **Vendor:** LiveAdmins **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 4.8/5.0 **Total Reviews:** 5 ## About LiveAdmins LiveAdmins is one of the leading live chat service providers in the industry with over 13,000 clients worldwide. Founded in 2002 and headquartered in Chicago, LiveAdmins offers the most innovative and easy-to-use live help solution allowing businesses from a variety of industries to provide instant online customer support and proactively sell their products and services. We create customized chat solution, AI powered chatbots, or be your point of contact solution, tailored to meet the unique industry needs. Be inclusive with our multilingual chat service and cater to diverse audiences. By partnering with LiveAdmins, you can elevate your online customer experience. ## LiveAdmins Reviews ### 1. Best software purchase in a long time **Rating:** 5.0/5.0 stars **Reviewed by:** Mark P. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about LiveAdmins?** The Live Admins Chat Bot software has helped us unlock insights into our customer's questions that we never knew existed. They learn over time so that we don't have to intervene as they have already answered the question fully. It makes it look as if HFTP is open 24/7 & ready to serve all of our customers no matter where they are located in the world. **What do you dislike about LiveAdmins?** We have found nothing that we dislike about LiveAdmins. Can't think of any downsides - it has been a super positive experience **What problems is LiveAdmins solving and how is that benefiting you?** Giving our customer, members & clients 24/7 access to HFTP ### 2. Incredible customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Donal P. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about LiveAdmins?** The customer success team. Any change was easy to make as Amy Taylor was very responsive. We received a high number of leads through the chat box feature on our website. **What do you dislike about LiveAdmins?** The chat box sometimes caused users frustration. **What problems is LiveAdmins solving and how is that benefiting you?** Lead generation on the website ### 3. Live Admins get it done!! **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew P. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about LiveAdmins?** I like that real people are helping real people! **What do you dislike about LiveAdmins?** There is nothing I dislike about LiveAdmins **What problems is LiveAdmins solving and how is that benefiting you?** Answering questions and engaging customers ### 4. live chat & transfer from my website **Rating:** 5.0/5.0 stars **Reviewed by:** Sam G. | customer care manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about LiveAdmins?** customers have choices to text us, be transferred to their area salesman, or have a followup email sent to us so we can contact them. **What do you dislike about LiveAdmins?** Haven't found any downside using their services. **What problems is LiveAdmins solving and how is that benefiting you?** they reduce the cost of obtaining new customers. ### 5. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about LiveAdmins?** They take very good notes and forward my information right away so I can call my prospective clients back. **What do you dislike about LiveAdmins?** Nothing. Everything is great. There is nothing I dislike about the service. **What problems is LiveAdmins solving and how is that benefiting you?** It allows prospective clients to reach me whenever they have time. - [View LiveAdmins pricing details and edition comparison](https://www.g2.com/products/liveadmins/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+00%3A00%3A11+-0500&secure%5Bsession_id%5D=463b42fb-9947-4f7e-9da5-ecd57c0bbf11&secure%5Btoken%5D=ed1907422613c9a03568035c449b340dfd533804163e1db385c2e841ea7b12c6&format=llm_user) ## LiveAdmins Integrations - [Lawmatics](https://www.g2.com/products/lawmatics/reviews) ## LiveAdmins Features **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles ## Top LiveAdmins Alternatives - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,481 reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - 4.4/5.0 (3,673 reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - 4.5/5.0 (784 reviews)