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Supermoon Reviews & Product Details

User Insights

Average based on 6 real user reviews.

Supermoon Reviews (6)

Reviews

Supermoon Reviews (6)

4.1
6 reviews
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AS
Aman S.
Chief Technolgy Officer
Mid-Market (51-1000 emp.)
"The AI powered integration CRM tool"
4/5
What do you like best about Supermoon?

You cannot ignore the superpowers of social media and it's driving factor for your creative marketing & sales need. This tool helps you in there with honest time savings which bundles up connect and updates across social media and traditional platforms such as outlook, gmail and also website forms which again in lead generator. All this coming with AI is helpful in multiple areas. Customer Support is responsive though. Review collected by and hosted on G2.com.

What do you dislike about Supermoon?

Though the app is promising, Ease of implementation and integration of social media and cross platforms in this CRM is sometimes painful specially when you are not using password manager or authentication goes for a toss with Google. Sync with siteforms sometimes gets delayed even by a day! Review collected by and hosted on G2.com.

NP
Nataliya P.
IT Project Manager
Airlines/Aviation
Mid-Market (51-1000 emp.)
"Identifying potential escalations"
4.5/5
What do you like best about Supermoon?

Supermoon’s AI-generated message summaries with the help of which I was able to immediately understand the plot of customer interactions help me sort messages and not get lost in lengthy email correspondence. Review collected by and hosted on G2.com.

What do you dislike about Supermoon?

The only disadvantage that I can see for me is that the suggestions for the replies are quite general. This makes me edit the suggestions or have to write my answers from beginning, which reduces the efficiency at times. Review collected by and hosted on G2.com.

BW
Brittany W.
Guest Relations Manager
Small-Business (50 or fewer emp.)
"Tested out - I like the vibe but needs more to it"
2.5/5
What do you like best about Supermoon?

I enjoy the asthetics and the vibe, it has a calming feel to it! Review collected by and hosted on G2.com.

What do you dislike about Supermoon?

too simple, but I also just tried it out, I am sure there are more features I am unaware of Review collected by and hosted on G2.com.

Sayani C.
SC
Sayani C.
HR Executive
Small-Business (50 or fewer emp.)
"Smooth Mailing"
4.5/5
What do you like best about Supermoon?

The ease to use the app and end number of emails can be sent. Review collected by and hosted on G2.com.

What do you dislike about Supermoon?

Nothing so far.. Everything is going smooth. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Email and AI integration"
4/5
What do you like best about Supermoon?

I don't need to spend a long time on my customer enquiries now. Supermoon would just recommend me what could the reply be and make my work easier Review collected by and hosted on G2.com.

What do you dislike about Supermoon?

Still a new app and every brand has its own set of generalised reply strategy. Could do with a better trained model Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Supermoon - Customer support"
5/5
What do you like best about Supermoon?

There's a feature in Supermoon called Smart Contact Form and it is very useful in replying quick. Review collected by and hosted on G2.com.

What do you dislike about Supermoon?

So far, I have not come across anything to dislike it. Review collected by and hosted on G2.com.

Pricing

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