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Orlo Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Orlo Media

Orlo Demo - Social Listening
Looking to take your customer experience from good to great? Whether you’re tagged in a post or spoken about without a direct mention, be alerted to conversations about your brand across social, blogs, forums, reviews sites and more, so you never miss an opportunity to save a bad customer experie...
Orlo Demo - Content Calendar
Orlo’s Content Calendar gives you visibility of all your campaigns and posts on one screen. Easily identify any gaps, trends and clashes at a glance with colour-coded campaigns, and optimise engagement with a heatmap that shows your best times to post.
Orlo Demo - Unified Inbox
The Orlo Inbox brings together all of your digital conversations, empowering you and your team to support your customers at the moments they need you most. Whether your interactions take place on Social, Live Chat, WhatsApp or SMS, you can effortlessly deliver the best possible service without le...
Orlo Demo - CRM Integration
When you don’t have enough fingers to count the different systems you're using to store data, achieving a single customer view can feel impossible. That’s why Orlo can interact with a range of CRM systems, enabling you to elevate social media insights by combining them with the rich data held wit...
Orlo Demo - Performance Analytics
With a suite of fully customisable, powerful reports, our Performance Analytics solution allows you to understand how you're doing in an instant! Monitor the metrics that matter in real-time to gain an understanding of the impact your marketing and customer service efforts are having, so you can ...
Orlo Demo - Orlo for Nextdoor
Nextdoor allows communities to share trusted information, give and get help and build real-world connections with those nearby. Orlo lets you keep up with the Joneses and be a part of the conversations that matter by creating, scheduling and posting content to Nextdoor directly from the Orlo pla...
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Orlo Reviews (33)

Reviews

Orlo Reviews (33)

4.4
33 reviews

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AS
Enterprise (> 1000 emp.)
"Importance of use of social media within community policing"
What do you like best about Orlo?

Orlo is a rather straight forward and friendly way to reach the wider group of people within community. I do find that all essentials are included and following them seems to be no problem at all. Restrictions regarding letters and photos are good to keep the control of the content. The app can be used as frequent as needed and in case of any issues there is customer support to help at any time Review collected by and hosted on G2.com.

What do you dislike about Orlo?

I think the selection of "pictures"/faces ect is rahter basic and if possible could be improved. However, it is easy to work with what is avaliable. Review collected by and hosted on G2.com.

Lauren A.
LA
Small-Business (50 or fewer emp.)
"Orlo - the time saving platform for content."
What do you like best about Orlo?

Orlo makes managing a range of social media channels easy, from scheduling posts to reporting on campaigns. The platform will be able to cope as we scale up the business so helps us to futureproof our marketing strategy. Review collected by and hosted on G2.com.

What do you dislike about Orlo?

Some of the features aren't as intuitive to use, but the customer support team have quickly provided more instructions and answered any questions I have. Review collected by and hosted on G2.com.

PT
Enterprise (> 1000 emp.)
"Great platform - has changed the way we do Social Media"
What do you like best about Orlo?

The inbox feature makes it easy to reply to the public. The Content Calendar feature is a great way to stay on top of what we're posting.

Orlo makes editing images on posts easy and provides valuable insights and analytics to help inform our social media strategy. Review collected by and hosted on G2.com.

What do you dislike about Orlo?

Sometimes the platform can be a bit slow when uploading videos, which can annoy our users. It also can be a bit tricky to set up and maintain the dashboard feature but once you get the hang of it, it's fairly straightforward. Review collected by and hosted on G2.com.

CP
Enterprise (> 1000 emp.)
"User friendly platform!"
What do you like best about Orlo?

Bulk tag and actioning posts are incredibly useful for my role. All of the filters are designed well and easy to manage. I haven't ever used a competitor so cannot comment on that. Review collected by and hosted on G2.com.

What do you dislike about Orlo?

Would be useful to have a bulk "hide comment" option as we receive some spam/bot posts sometimes in large volumes and have to hide each post individually which can take some time. Review collected by and hosted on G2.com.

MP
Enterprise (> 1000 emp.)
"Superb social media platform"
What do you like best about Orlo?

Orlo is a powerful social media platform that has many great features such as Inbox, Campaigns, Anaytics, Content calender as well as the new powerful Inisghts Review collected by and hosted on G2.com.

What do you dislike about Orlo?

The mobile app could be a better user experience that has all the features as the desktop as the current App seems basic and would the user to have better experience. Review collected by and hosted on G2.com.

BM
Mid-Market (51-1000 emp.)
"A great all-round system that makes working in social media a breeze!"
What do you like best about Orlo?

The campaigns function is extremely useful - allowing you to group and then track the effectiveness of individual campaigns. Review collected by and hosted on G2.com.

What do you dislike about Orlo?

Not being able to edit posts across platforms simultaneously once scheduled. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Mid-Market (51-1000 emp.)
"A great product for the public sector"
What do you like best about Orlo?

Orlo is a comprehensive multi-purpose tool that allows organisations to manage many different social media accounts in one place.

At the time of writing this review I am working for a local authority, we have over 12 service areas with their own profiles, pages and groups across multiple social networks. Orlo makes managing these exceptionally easy.

Scheduling content across multiple platforms at once saves time and resource.

Having been an Orlo customer for over six years, it's important to note that the company continually strives to improve the products that they produce. They continually ask their users for feedback and take it on board - this is what really appeals to me.

The user interface has been improved drastically throughout the past five years to the point where it now rivals many networks natively.

The team at Orlo are exceptionally helpful and are always accommodating. From the introduction of the product, ongoing customer success and continual training and development, the team has always been there when we need them.

Their pricing is very competitive compared to other providers, especially for a local authority with a limited budget.

Overall, I would highly recommend Orlo as a social media management tool. Review collected by and hosted on G2.com.

What do you dislike about Orlo?

As with all third-party social media management products, Orlo is sometimes limited by what the APIs from the social networks allow them to use. For example, Instagram has only just been introduced and requires further development to make it as user-friendly as Facebook creator studio. There are certain things that one must use the platforms natively for, such as monitoring Facebook groups as this isn't possible through the API.

Sometimes the user interface doesn't function 100% correctly when inserting links or tagging pages into content production, but this isn't a huge issue.

The analysis section could be improved; however I'm aware that this is on their roadmap for 2021. Review collected by and hosted on G2.com.

Ashok J.
AJ
Engr. Asstt.
Small-Business (50 or fewer emp.)
"Best Social Media Management & Offerings tool."
What do you like best about Orlo?

Best for managing different social/official inboxes at a single time.

The clean and smooth UI helps for boosting the speed.

The performance tracking feature is best for analysis. Review collected by and hosted on G2.com.

What do you dislike about Orlo?

While going live, I observed the lack of available features and functions.

The application goes for an update without any previous announcement, which I don't like. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Full scale social media management tool just needs a facelift"
What do you like best about Orlo?

Easy to schedule posts and easy to manage users Review collected by and hosted on G2.com.

What do you dislike about Orlo?

Calendar view of posts isn't that helpful when viewing. Hard to get it if Review collected by and hosted on G2.com.

Jim K.
JK
Communications Specialist (Digital Content)
Enterprise (> 1000 emp.)
"A great platform"
What do you like best about Orlo?

It's a one-stop-shop for our channel integration, including Instagram. The new Orlo updates are helping us grow our reach - being able to schedule our content at relevant times straight onto our feed using Orlo is a no-brainer. It's giving us more time to focus on content creation and talking with our audience. Review collected by and hosted on G2.com.

What do you dislike about Orlo?

Nothing that springs to mind, and if there is, the support is really good. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Perceived Cost

$$$$$
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Orlo Features
Social Analytics
Social Publishing
Campaign Optimization
Campaign Dashboard
Reach
Bulk Editing
Custom Reports
User, Role, and Access Management
Report Exporting
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Orlo Social Marketing