Massively.ai Reviews & Product Details

The team and customer service are unmatched. Review collected by and hosted on G2.com.

We've been very happy with the tool and service we've received. Review collected by and hosted on G2.com.

I like Massively.ai because it has been a great asset for our website, creating a chatbot that funnels down inquiries and traffic. It narrows down customer focus to exactly what products they're after on our website and generates phone calls, which help us close more deals. I appreciate the ease of use and the responsiveness of the team at Massively.ai. They get back to us right away and handle any issues with determination. It's great knowing we're paying for a value-added service that's taken seriously. The initial setup was very easy. Review collected by and hosted on G2.com.

There is nothing we do not like Review collected by and hosted on G2.com.

Massively is the perfect tool we use to help our clients and their clients engage in highly intuitive, informative AND, most importantly, natural in style and tone of the characters developed for the Massively AI to communicate with audiences and customers. Our clients are getting a powerful branding, marketing and communication tool and service to extend and build their audiences and revenues. Review collected by and hosted on G2.com.

Massively is still relatively news and customers are still getting use to the platform. Platform is easy to use but early adoption is needed Review collected by and hosted on G2.com.

This was our first foray into AI chat. The onboarding team was excellent and helped us get the lion's share of our questions uploaded into the system. They got the first version of the bot up and running in the time frame they initially promised and we were live a week later.

The interface to add/update questions and settings, review unanswered questions and merge questions meets all of the requirements we have, and so far, the chat bot is doing its job and actually helped us book a few consultations, which blew away my CEO. We highly recommend the Massively team and product. Review collected by and hosted on G2.com.

The analytics page, while feature complete and provides all of the info we need, is ready for a UI refresh. Review collected by and hosted on G2.com.

Massively's easy-to-use tools and expertise in developing conversational chatbot experiences enabled us to engage users faster and at less cost than ever before. Review collected by and hosted on G2.com.

There are absolutely no downsides when working with Massively. Review collected by and hosted on G2.com.

Their communication is very prompt and will assist you in changes as soon as they can. Review collected by and hosted on G2.com.

Their system might be a bit hard to use and you might need a developer to help you with it. Review collected by and hosted on G2.com.

The tool is very powerful and the team is very helpful. Review collected by and hosted on G2.com.

Everything is perfect, maybe the visual builder is not enough user-friendly but they are here to provide help and assistance. Review collected by and hosted on G2.com.