Best IT Asset Management Software - Page 3

How Many IT Asset Management Software Products Does G2 Track?

Total Products under this Category: 368

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Modius OpenData (+2.87%) - Among all products in this category, Modius OpenData recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank IT Asset Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 40,600+ Authentic Reviews
  • 368+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for IT Asset Management Software

G2 Grid® for IT Asset Management Software plotting products by satisfaction and market presence

Highlighted products: NinjaOne, ServiceNow IT Asset Management, Deel IT, Atera IT Management, Tanium, Flexera One, Ivanti Autonomous Endpoint Management, and TeamViewer.

Underlying data: [Grid® JSON](https://www.g2.com/categories/it-asset-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=servicenow-it-asset-management&focus%5B%5D=deel-it&focus%5B%5D=atera-it-management&focus%5B%5D=tanium&focus%5B%5D=flexera-one&focus%5B%5D=ivanti-autonomous-endpoint-management&focus%5B%5D=teamviewer)

PDQ

PDQ is an endpoint management platform designed for IT administrators and sysadmins to manage endpoints, deploy software, secure vulnerabilities, and automate IT. PDQ's cloud-native platform (formerly called PDQ Connect) is designed to get you up and running in minutes. When regulatory or compliance needs require it, PDQ can also be deployed on-premise with our Deploy & Inventory plan. Manage your organization's Windows and macOS machines from a central platform designed to make the grind of everyday IT workflows seamless and, dare we say, pretty damn quick. Core capabilities include patch management, vulnerability remediation, remote desktop access and monitoring, and software deployment. In short, the stuff you actually tell us to build. Just look at our Discord. Vulnerabilities are continuously detected and prioritized using real-world exploit activity in addition to CVSS, enabling remediation based on real, not theoretical, business risk. Patch both Windows OS and over 1,000 Windows and macOS packages from a hand-built library sourced directly from publishers, virus-scanned, stripped of nonsense, and typically updated within hours of a new release. PDQ pre-built workflows and automations are running within minutes of onboarding, but most of our sysadmins combine custom multistep packages, advanced PowerShell scanners, dynamic device groups, vulnerability automations, and a community-shared script library to create an end-to-end system tailor-built for their situation, reducing what was once days into minutes. And for when all else fails, PDQ ships with a native device-level diagnostics and a remote desktop tool that fires up quickly to help you diagnose, fix, and move on, whether you’re dealing with an x64 Lenovo or an ARM Macbook Pro. Multi-tenant support allows IT teams managing multiple environments to operate from a single console. Real-time, event-driven automation allows IT teams to execute workflows based on device state and predefined conditions — deployments trigger the moment a condition is met, without waiting for a scheduled window. Offline device deployment queuing ensures no device is skipped regardless of connectivity at the time a deployment runs. And where compliance, regulatory, or org policy requires, PDQ’s core deployment and patching capabilities can also be deployed as an on-premise, agentless solution with our Deploy & Inventory plan. PDQ is SOC 2 certified and includes security features including MFA, role-based access controls, encryption, and audit logging to support compliance requirements. Pricing is publicly available and supports self-service purchasing without requiring a sales call. A 14-day free trial is available with no credit card required.

Average Rating: 4.7/5.0

Total Reviews: 726

How Do G2 Users Rate PDQ?

  • Ease of Use: 9.2/10 (Category avg: 8.8/10)
  • Quality of Support: 9.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Asset Policy Management: 7.7/10 (Category avg: 8.3/10)

Who Is the Company Behind PDQ?

  • Seller: PDQ
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Salt Lake City, Utah, United States
  • LinkedIn® Page: www.linkedin.com
    392 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Systems Administrator
  • Top Industries: Primary/Secondary Education, Information Technology and Services
  • Company Size: 63% Medium, 15% Large

What Do G2 Reviewers Say About PDQ?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in PDQ Connect, simplifying deployment and management tasks effortlessly.
  • Users appreciate the ease of software deployment with PDQ Connect, enhancing efficiency and simplifying remote device management.
  • Users value the easy deployment capabilities of PDQ Connect, facilitating efficient software management across diverse environments.
  • Users find the easy setup of PDQ Connect a significant advantage, enhancing efficiency and user experience from the start.
  • Users value the remote access capabilities of PDQ Connect, enabling efficient management and support for off-site personnel.
Cons
  • Users express concerns about missing features in PDQ Connect, hindering efficiency in command execution and device management.
  • Users feel that improvement is needed in patch management and the user interface for PDQ Connect.
  • Users note the limited features of PDQ Connect, wishing for more options like vulnerability scanning and software deployment.
  • Users experience remote access issues due to internet dependency and subpar connection prompts hinder usability and speed.
  • Users face deployment issues with PDQ Connect, often finding package creation and device identification challenging and inconvenient.

What Are Recent G2 Reviews of PDQ?

What Are G2 Users Discussing About PDQ?

Motadata ServiceOps

Motadata ServiceOps is an AI-enabled, ITIL-aligned IT Service Management platform that helps organizations improve service delivery across people, processes, and technology. Built on DFIT (Deep Learning Framework for IT Operations), it brings IT service management, asset management, and patch management together in one unified suite, removing the need for third-party tools. ServiceOps includes a PinkVerify-certified Service Desk for incident, service request, problem, and change management, alongside an Asset Manager for full hardware and software lifecycle tracking and a Patch Manager for endpoint patching. Automation runs throughout the platform, from ticket routing and prioritization to SLA enforcement and approval workflows. Teams choose ServiceOps for its intuitive interface, strong automation, real-time reporting, and responsive support. It is available for on-premises deployment, giving organizations control over their data while modernizing and streamlining IT operations.

Average Rating: 4.5/5.0

Total Reviews: 46

How Do G2 Users Rate Motadata ServiceOps?

  • Ease of Use: 9.3/10 (Category avg: 8.8/10)
  • Quality of Support: 9.5/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Asset Policy Management: 9.8/10 (Category avg: 8.3/10)

Who Is the Company Behind Motadata ServiceOps?

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 66% Medium, 23% Large

What Do G2 Reviewers Say About Motadata ServiceOps?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of tracking and managing assets with comprehensive reporting and real-time updates in Motadata.
  • Users appreciate the ease of use in Motadata ServiceOps, finding asset management and reporting straightforward and efficient.
  • Users appreciate the easy tracking and management of assets with Motadata ServiceOps, thanks to real-time updates and detailed reporting.
  • Users love the ease of tracking changes with Motadata ServiceOps, benefiting from real-time updates and intuitive design.
  • Users value the automation of ticket assignments, enhancing efficiency and keeping clients informed about their progress.
Cons
  • Users face installation issues on macOS, hindering a smooth setup experience with Motadata ServiceOps.

What Are Recent G2 Reviews of Motadata ServiceOps?

What Are G2 Users Discussing About Motadata ServiceOps?

Network Detective Pro

Network Detective Pro is the non-intrusive IT assessment and reporting tool that automates data collection across the entire network to easily identify risks and issues. With it, MSPs, IT Service Providers, VARs and multi-functional IT Professionals can quickly and easily capture a vast amount of network assets, users, configurations, and issues, on-premises and in the cloud, without installing any software, probes, or agents. Network Detective Pro’s unique architecture automates data collection through a variety of built-in tools – non-intrusive network data collectors, lightweight discovery agents, cloud data — and does the heavy lifting to turn disorganized data into meaningful – and actionable – output. Be in the know. Performing on-going IT assessments and reporting is the at the core of every cybersecurity framework, and the only way to stay on top of risks and issues in ever-changing IT environments. This web-based platform is designed to transform the way MSPs, and network administrators conduct IT assessments, bringing a suite of advanced tools and features to your fingertips. It’s designed to elevate your service offerings, enhance your operational efficiency, and provide comprehensive insights into the networks you manage. Network Detective Pro allows its users to access and manage network assessments from anywhere, at any time. Network Detective Pro automatically collects a massive amount of network, cloud, asset and user data on a scheduled basis. The data is then immediately analyzed, filtered and instantly delivered through online dashboards, and can be presented in more than 100 different reports based on what you need to know . . . and show.

Average Rating: 4.1/5.0

Total Reviews: 89

How Do G2 Users Rate Network Detective Pro?

  • Ease of Use: 7.7/10 (Category avg: 8.8/10)
  • Quality of Support: 7.9/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 9.1/10)
  • Asset Policy Management: 7.5/10 (Category avg: 8.3/10)

Who Is the Company Behind Network Detective Pro?

  • Seller: Kaseya
  • Company Website:
  • Year Founded: 2000
  • HQ Location: Miami, FL
  • LinkedIn® Page: www.linkedin.com
    5,483 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 66% Small, 32% Medium

What Do G2 Reviewers Say About Network Detective Pro?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Network Detective Pro, enabling quick onboarding and efficient data gathering.
  • Users value the robust reporting features of Network Detective Pro for effective infrastructure and security assessments.
  • Users value the high-quality reporting of Network Detective Pro, enhancing security and infrastructure assessments effectively.
  • Users appreciate the insightful features of Network Detective Pro, making it easy to gather valuable network information.
  • Users value the comprehensive view of Network Detective Pro, enhancing network discovery and vulnerability management effectively.
Cons
  • Users find the high cost of Network Detective Pro challenging, particularly for small businesses or startups.
  • Users highlight the missing features in Network Detective Pro, particularly regarding inventory and customization options.
  • Users find the setup difficulty of Network Detective Pro to be time-consuming and cumbersome for effective usage.
  • Users find the learning curve steep, requiring extensive training and support to fully utilize Network Detective Pro.
  • Users find the limited functionality of Network Detective Pro frustrating, especially for remote organizations without IT support.

What Are Recent G2 Reviews of Network Detective Pro?

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ScalePad Lifecycle Manager

Lifecycle Manager gives MSPs the tools to lead strategic client conversations rooted in Customer Success—using roadmaps and client-friendly reporting to run impactful QBRs, align technology with business goals, and prove long-term value that results in increased revenue. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, SaaS usage, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. SaaS usage and AI adoption visibility: Get visibility into what apps are actually being used across your clients’ environments and browsers so you can guide renewals, fight shadow IT, and help clients adopt SaaS and AI more effectively. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Automate Strategic QBRs: Deliver polished, insight-driven QBRs in minutes - not hours. Lifecycle Manager automates data collection and presentation creation, giving your team tailored client insights that turn every QBR into a strategic conversation with clear next steps, buy-in, and budget alignment. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead. See firsthand how Lifecycle Manager can help at www.scalepad.com/lifecycle-manager Book a demo for Lifecycle Manager now at www.scalepad.com/lifecycle-manager/demo

Average Rating: 4.5/5.0

Total Reviews: 218

How Do G2 Users Rate ScalePad Lifecycle Manager?

  • Ease of Use: 9.1/10 (Category avg: 8.8/10)
  • Quality of Support: 8.8/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Asset Policy Management: 8.2/10 (Category avg: 8.3/10)

Who Is the Company Behind ScalePad Lifecycle Manager?

  • Seller: ScalePad
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Vancouver, BC
  • LinkedIn® Page: www.linkedin.com
    231 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: President, CEO
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 73% Small, 24% Medium

What Do G2 Reviewers Say About ScalePad Lifecycle Manager?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of ScalePad Lifecycle Manager, enhancing sales team insights and strategic planning.
  • Users value the seamless integrations of ScalePad Lifecycle Manager, enhancing efficiency and supporting cost-effective warranty management.
  • Users value the comprehensive asset visibility provided by ScalePad, making management easier and more efficient.
  • Users value the intuitive interface and convenience of ScalePad Lifecycle Manager, enhancing their workflow and efficiency.
  • Users value the great customer support of ScalePad Lifecycle Manager, ensuring help is available when needed.
Cons
  • Users experience integration issues with ScalePad Lifecycle Manager, leading to frustration with automation and syncing across platforms.
  • Users desire more automation and integration in ScalePad Lifecycle Manager to enhance efficiency and feature offerings.
  • Users find the pricing to be high, making it difficult to scale effectively without incurring significant costs.
  • Users find the inadequate reporting capabilities limiting, craving more customization and flexibility in their dashboard views.
  • Users experience latency issues with data syncing delays, affecting timely asset updates and overall efficiency.

What Are Recent G2 Reviews of ScalePad Lifecycle Manager?

What Are G2 Users Discussing About ScalePad Lifecycle Manager?

Oomnitza

Oomnitza is the Trusted Intelligent Asset Data Layer for the modern enterprise, turning fragmented technology data into accurate, governed, and actionable intelligence. In most organizations, asset data is scattered across IT, security, finance, HR, procurement, endpoint, identity, SaaS, and cloud systems, and each one only knows part of the story. When those systems disagree, workflows slow down, audits become manual, costs leak, and automation and AI act on unreliable context. Oomnitza changes the model. It continuously aggregates, normalizes, reconciles, validates, enriches, and governs asset data across the full lifecycle, so every system can act on the most trusted version of the truth. Systems of Work like ServiceNow, Salesforce, Zendesk, and Atlassian are built to execute work. Oomnitza is the System of Trust that feeds them accurate, reconciled, lifecycle-aware intelligence they can safely act on. The result is a single, asset-centric source of truth that helps IT, security, compliance, finance, and operations teams Trust their data, Act with confidence, and Lead with defensible decisions. Why IT teams choose Oomnitza: -Trusted single source of truth: Manage hardware, software, SaaS, and cloud in one asset-centric platform, with 98%+ data accuracy. -No more spreadsheet cleanup: Asset data is continuously reconciled across your systems and kept trustworthy. -Automation that saves hours: Streamline onboarding, offboarding, access reviews, and audits with no tickets or manual handoffs. -Works with your tools: Connects to the systems you already use, including Jamf, Intune, Okta, Zendesk, and 1,500+ more. -Fast deployment: No agents to install. No rebuild required. See value in weeks, not months. Oomnitza helps IT, security, and finance work from the same trusted playbook to reduce risk, improve compliance, and turn technology data into a competitive advantage.

Average Rating: 4.6/5.0

Total Reviews: 139

How Do G2 Users Rate Oomnitza?

  • Ease of Use: 8.7/10 (Category avg: 8.8/10)
  • Quality of Support: 9.5/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Asset Policy Management: 9.1/10 (Category avg: 8.3/10)

Who Is the Company Behind Oomnitza?

  • Seller: Oomnitza
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    115 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Large, 37% Medium

What Do G2 Reviewers Say About Oomnitza?

AI-generated summary from verified user reviews

Pros
  • Users value Oomnitza's high customizability, allowing tailored solutions and seamless integration with various tools and workflows.
  • Users value the automation capabilities of Oomnitza, enhancing data management and operational processes through seamless integration.
  • Users love the ease of customization in Oomnitza, allowing them to tailor the platform to their unique needs.
  • Users love the easy integrations with Jamf and Intune, enhancing automation and simplifying device management tasks.
  • Users value the flexibility and customization of Oomnitza, enhancing operational processes through deep integration and automation.
Cons
  • Users find the complexity of Oomnitza challenging, requiring technical skills and careful planning for effective use.
  • Users find the poor interface design challenging, particularly with complex navigation and setup for new admins.
  • Users find complex configuration challenging, requiring navigation across multiple screens for changes, which affects usability.
  • Users find the difficult learning curve of Oomnitza challenging, requiring technical expertise for effective use and setup.
  • Users find the difficult navigation in Oomnitza cumbersome, requiring them to jump between multiple screens for configurations.

What Are Recent G2 Reviews of Oomnitza?

What Are G2 Users Discussing About Oomnitza?

Dots

Dots is a cloud-based SaaS platform designed to automate IT logistics, addressing the entire lifecycle of IT assets. Its core focus is simplifying operations for IT, HR, and procurement teams, especially for remote-first companies. By integrating seamlessly with systems such as HRIS (Human Resource Information Systems) and MDM (Mobile Device Management), Dots reduces manual tasks and errors while improving operational efficiency. Key Features: Full Asset Lifecycle Management: Dots automates processes from procurement and onboarding to offboarding, including secure data wiping and sustainable practices like recycling or reselling assets. End-to-End IT Logistics Solution: Dots manages device procurement, storage, and deployment with global reach, supported by a multi-vendor logistics network. Real-Time Tracking: Dots provides visibility into asset locations and lifecycle statuses. Sustainability and Compliance: Dots encourages eco-friendly practices while ensuring secure management of IT assets. How It Works: Dots eliminates fragmented workflows by centralizing IT logistics. Teams benefit from automated processes for onboarding new employees, managing inventory, and offboarding, ensuring data security and compliance. The platform also handles vendor coordination, sourcing equipment tailored to specifications, and global delivery. Benefits: Efficiency: Dots reduces time spent on repetitive tasks, enabling teams to focus on strategic goals. Transparency: Dots offers detailed tracking and notifications, ensuring stakeholders remain informed. Scalability: Dots adapts to the needs of startups and enterprises, helping them to scale and supporting growth without logistical bottlenecks. Integration: Dots connects with existing platforms, creating a unified system for IT asset management and logistics. By using Dots, organizations can move beyond traditional, resource-intensive logistics processes, enabling smoother employee experiences and more sustainable operations. This makes it an ideal choice for businesses managing remote or decentralized teams.

Average Rating: 4.7/5.0

Total Reviews: 23

How Do G2 Users Rate Dots?

  • Ease of Use: 9.7/10 (Category avg: 8.8/10)
  • Quality of Support: 9.9/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Asset Policy Management: 9.8/10 (Category avg: 8.3/10)

Who Is the Company Behind Dots?

  • Seller: Dots
  • Year Founded: 2023
  • HQ Location: Miami, US
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 57% Medium, 30% Small

What Do G2 Reviewers Say About Dots?

AI-generated summary from verified user reviews

Pros
  • Users commend Dots for their responsive and proactive customer support, facilitating smooth project execution and onboarding.
  • Users appreciate the ease of use of Dots, highlighting efficient onboarding and responsive support during setup.
  • Users value the seamless integrations of Dots, enhancing efficiency during setup and daily operations.
  • Users value the exceptional support and user-friendly platform of Dots for efficient global asset management.
  • Users commend Dots for their exceptional product quality, enhancing collaboration and simplifying IT asset management effectively.
Cons
  • Users find the lack of essential features like dark mode and SSO limits their overall experience on Dots.
  • Users find the lack of price transparency frustrating as it requires an extra step to see estimates.
  • Users experience unexplained delays in deliveries, which can be frustrating and impact their overall satisfaction with Dots.
  • Users find the initial setup challenging, requiring time to understand before achieving stability with Dots.
  • Users experience slow performance at times, though improvements are being noted.

What Are Recent G2 Reviews of Dots?

Nlyte

Nlyte is a sophisticated Data Center Infrastructure Management (DCIM) solution designed to assist organizations in effectively managing their data center environments. This software addresses the complexities of data center operations by automating the management of assets, resources, processes, and personnel throughout the entire lifecycle of compute infrastructure. Nlyte stands out in the market as a highly customizable and scalable platform, ensuring that it can adapt to the evolving needs of businesses as technology progresses. Targeted primarily at IT professionals and data center managers, Nlyte caters to organizations that require a robust tool for managing their hybrid digital infrastructures. The software is particularly beneficial for enterprises that are navigating the complexities of both on-premises and cloud environments. By providing a comprehensive view of all data center operations, Nlyte enables users to optimize resource allocation, improve operational efficiency, and enhance overall performance. This makes it an essential tool for organizations looking to streamline their data center management processes. One of the key features of Nlyte is its open, protocol, and vendor-agnostic platform, which facilitates seamless integration with a variety of best-in-breed tools. This flexibility allows organizations to maintain their existing systems while enhancing their capabilities with Nlyte's advanced functionalities. Additionally, the software's customizable nature means that it can be tailored to meet the specific requirements of different organizations, ensuring that users can implement solutions that align with their unique operational needs. Nlyte also emphasizes innovation driven by customer feedback, which has led to the development of features that support the management of hybrid cloud environments. As technology continues to evolve, Nlyte remains committed to providing solutions that help organizations adapt to changes in their infrastructure. This forward-thinking approach not only enhances the software's relevance in a rapidly changing landscape but also empowers users to effectively manage their compute infrastructure in a way that aligns with their strategic goals. In summary, Nlyte DCIM is a comprehensive solution that addresses the intricate demands of data center management. With its focus on automation, customization, and integration, Nlyte equips organizations with the tools necessary to optimize their operations and adapt to the complexities of modern hybrid infrastructures.

Average Rating: 4.5/5.0

Total Reviews: 50

How Do G2 Users Rate Nlyte?

  • Ease of Use: 8.2/10 (Category avg: 8.8/10)
  • Quality of Support: 8.7/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Asset Policy Management: 8.0/10 (Category avg: 8.3/10)

Who Is the Company Behind Nlyte?

  • Seller: Nlyte
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Kennesaw, Georgia
  • LinkedIn® Page: www.linkedin.com
    108 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 63% Large, 25% Medium

What Do G2 Reviewers Say About Nlyte?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of Nlyte, finding it simplifies workflows and enhances data center management.
  • Users love the ease of use of Nlyte, noting its intuitive interface and seamless integration for effective management.
  • Users find Nlyte's robust asset management features greatly enhance operational efficiency and reduce data center downtime.
  • Users appreciate the efficiency optimization of Nlyte, enhancing operational performance and minimizing downtime in data centers.
  • Users appreciate the user-friendly interface of Nlyte, enabling easy management and real-time monitoring of devices.
Cons
  • Users find the complexity of setup and documentation challenging, affecting their overall experience with Nlyte.
  • Users find the setup difficulty challenging, particularly due to the steep learning curve for new users.
  • Users find the steep learning curve of Nlyte challenging, particularly for new users tackling its interface and setup.
  • Users experience poor customer support with Nlyte, facing challenges in response time and documentation clarity.
  • Users find Nlyte's high cost a significant drawback, impacting its value and perceived effectiveness.

What Are Recent G2 Reviews of Nlyte?

What Are G2 Users Discussing About Nlyte?

ProHance

ProHance is the Productivity Control Room for enterprises, the single place where productivity across employees, vendors, AI copilots, and autonomous agents is observed, governed, and improved. Modern work is no longer done by employees alone, yet most organizations can measure and govern only employee productivity. ProHance unifies every worker type in one control room: one view, one governance layer, one source of truth. Modules span Work Time, Work Output, Workflow Management, Advanced Analytics, Asset Optimization, AI Adoption Index, and an AI-enabled Retention Risk Index. Trusted by 450,000+ users across 220+ enterprises in 55 countries, ProHance delivers measurable gains in operational efficiency for banking and financial services, BPO/KPO, global capability centers, healthcare RCM, and IT services organizations, with enterprise-grade, privacy-first architecture

Average Rating: 4.6/5.0

Total Reviews: 219

How Do G2 Users Rate ProHance?

  • Ease of Use: 8.9/10 (Category avg: 8.8/10)
  • Quality of Support: 9.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Asset Policy Management: 10.0/10 (Category avg: 8.3/10)

Who Is the Company Behind ProHance?

  • Seller: ProHance
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Bangalore, Karnataka
  • LinkedIn® Page: www.linkedin.com
    242 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Assistant Manager, Project Manager
  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 56% Medium, 38% Large

What Do G2 Reviewers Say About ProHance?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the efficient time tracking of ProHance, simplifying productivity monitoring for teams and individuals.
  • Users highlight the efficiency of ProHance in streamlining business processes and improving team productivity seamlessly.
  • Users praise the user-friendly interface of ProHance, facilitating efficient monitoring of productivity without confusion.
  • Users value the time-saving features of ProHance, enhancing productivity and minimizing manual tracking efforts.
  • Users appreciate the ease of tracking with ProHance, ensuring productivity is monitored efficiently without confusion.
Cons
  • Users find difficult navigation in ProHance frustrating, particularly in unfamiliar situations, impacting their overall efficiency.
  • Users feel the limited features hinder customization, wishing for more options to enhance their experience.
  • Users face issues with data inaccuracy, as timesheet entries can show zero due to user oversight.
  • Users find the missing customization features frustrating, affecting their ability to personalize reports effectively.
  • Users find the interface to be not intuitive, complicating navigation and making it hard for newcomers to adapt.

What Are Recent G2 Reviews of ProHance?

What Are G2 Users Discussing About ProHance?

Setyl

Gain full visibility and control over your IT assets, software licenses, usage, and spend with Setyl. Setyl is an IT asset and license management (ITAM) platform, which connects to your existing systems with 100+ integrations. The platform gives you full visibility over your IT assets and equipment, software licenses, SaaS subscriptions, users, vendors, and spend in one centralized place — helping you understand the who, what, why, where, when, and stay in control. Use Setyl to: ✓ Gain full visibility over your hardware and software assets in one place. ✓ Automate and scale daily IT operations, including inventory management and user onboarding and offboarding. ✓ Identify and cut wasted IT spend, by up to 30% of your total spend. ✓ Prepare for audits and stay compliant, including with ISO 27001 and SOC 2. Thanks to its intuitive interface, native integrations, and dedicated one-on-one support, Setyl is fast to deploy, easy to use, and designed for collaboration. Out-of-the-box integrations include: Microsoft 365 and Entra, Google Workspace and Cloud Identity, MDM and RMM systems (Intune, Jamf, Iru, NinjaOne, Lansweeper, etc.), IAM, SSO and IdP solutions (Okta, JumpCloud, etc.), HR tools (HiBob, BambooHR, Workday, etc.), business applications (Adobe, Slack, Zoom, etc.), finance solutions, ticketing desks, and more. API access is also available. Key benefits of Setyl in detail: • Gain full visibility over your IT in one place: Create a source of truth for IT by tracking and managing all your assets, licenses, SaaS subscriptions, assigned users, admins, vendors, usage, and spend in one centralized platform. • Automate and scale daily IT operations: Simplify asset management, even as you scale, through full asset lifecycle management, automated workflows, employee onboarding and offboarding processes, actionable insights, and more. • Cut wasted IT spend: Track asset and subscription spend, stay on top of license renewals, identify shadow IT and unused licenses, and recognize spend drivers. • Prepare for your audits and stay compliant: Breeze through your ISO 27001, SOC 2, and other audits, and avoid compliance risks with our dedicated features, including comprehensive information asset register, effective asset tracking, itemized audit logs and change history, vendor management workflows, and more. • Collaborate with stakeholders across your organization: Thanks to Setyl's intuitive interface and permission management, you can give colleagues across the organization access to the platform to easily find relevant data or take over tasks, without losing control. • Get up and running quickly: Out-of-the-box integrations into your existing tech stack combined with Setyl’s intuitive interface ensure a speedy and straightforward implementation, getting you up and running within an hour. • Receive dedicated support: Our knowledgeable team is ready to assist you at every stage of the process, from onboarding guidance to ongoing support. Setyl features overview: • IT asset and license inventory • Full asset lifecycle management • SaaS subscription, software application, and license management • Software renewal tracking • License rightsizing • Employee onboarding and offboarding • ISO 27001 and SOC 2 compliance • Vendor management and due diligence • IT spend management and reporting • 100+ native integrations and API access • Fully guided support

Average Rating: 4.8/5.0

Total Reviews: 18

How Do G2 Users Rate Setyl?

  • Ease of Use: 9.2/10 (Category avg: 8.8/10)
  • Quality of Support: 9.7/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Asset Policy Management: 9.0/10 (Category avg: 8.3/10)

Who Is the Company Behind Setyl?

  • Seller: Setyl
  • Year Founded: 2020
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 28% Small

What Do G2 Reviewers Say About Setyl?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Setyl, enjoying its simplicity and intuitive navigation for asset management.
  • Users love the intuitive design of Setyl, which simplifies asset management and enhances overall user experience.
  • Users appreciate the great features of Setyl that simplify IT asset management and enhance overall productivity.
  • Users value the automation features of Setyl, which simplify asset management and enhance IT efficiency.
  • Users value the efficiency of Setyl, simplifying IT management and enhancing daily workflows significantly.
Cons
  • Users have experienced integration issues with third-party data imports, although solutions have been implemented.
  • Users desire a mobile app for Setyl, as current functionality is limited on mobile devices.
  • Users find the missing mobile app a limitation, despite improvements in data importing features.
  • Users noted UX improvement needed in mobile accessibility and previous data import issues, now resolved.

What Are Recent G2 Reviews of Setyl?

What Are G2 Users Discussing About Setyl?

ALVAO Service Desk

ALVAO Service Desk is a Microsoft-native ITSM platform that centralizes requests across IT, HR, and Facilities. Integrated with Outlook and Teams, it allows employees to create, track, and resolve tickets directly in familiar tools. AI and Copilot features automate repetitive tasks, provide smart suggestions, and power a Teams-based virtual agent for 24/7 self-service. With transparent dashboards, SLA-driven prioritization, Power platform integration, no-code automatization and Power BI reporting, ALVAO delivers clarity and measurable results. Deployable in Azure or on-premises, and aligned with ISO 27001 and SOC 2, it combines security, flexibility, and scalability to streamline service delivery and drive organizational efficiency while ensuring compliance with standards such as Cyber Essentials and DORA. For more information visit www.alvao.com

Average Rating: 4.6/5.0

Total Reviews: 52

How Do G2 Users Rate ALVAO Service Desk?

  • Ease of Use: 8.9/10 (Category avg: 8.8/10)
  • Quality of Support: 9.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Asset Policy Management: 9.2/10 (Category avg: 8.3/10)

Who Is the Company Behind ALVAO Service Desk?

  • Seller: ALVAO
  • Year Founded: 1999
  • HQ Location: Brno, CZ
  • LinkedIn® Page: www.linkedin.com
    56 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Government Administration
  • Company Size: 65% Medium, 29% Large

What Do G2 Reviewers Say About ALVAO Service Desk?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive user interface of ALVAO Service Desk, enhancing navigation and support for all departments.
  • Users appreciate the user-friendly interface of ALVAO Service Desk, making navigation and support seamless and efficient.
  • Users love the easy automation features of ALVAO Service Desk, streamlining processes and enhancing efficiency across departments.
  • Users benefit from the time-saving automation features of ALVAO Service Desk, streamlining processes and enhancing efficiency.
  • Users value the effective collaboration in ALVAO Service Desk, enhancing communication across various departments seamlessly.
Cons
  • Users find the complex setup of custom forms challenging, often requiring extensive documentation for guidance.
  • Users find the insufficient information on custom forms can complicate the setup process and require extra documentation.
  • Users find the learning curve challenging, citing complicated custom forms and unintuitive filters as obstacles.
  • Users find the limited customization of ALVAO Service Desk frustrating, especially for forms and reporting capabilities.
  • Users experience sporadic bugs that, while minor, require updates or consultant assistance to resolve effectively.

What Are Recent G2 Reviews of ALVAO Service Desk?

What Are G2 Users Discussing About ALVAO Service Desk?

Kaseya VSA

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.

Average Rating: 4.0/5.0

Total Reviews: 315

How Do G2 Users Rate Kaseya VSA?

  • Ease of Use: 7.6/10 (Category avg: 8.8/10)
  • Quality of Support: 7.4/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 7.7/10 (Category avg: 9.1/10)

Who Is the Company Behind Kaseya VSA?

  • Seller: Kaseya
  • Company Website:
  • Year Founded: 2000
  • HQ Location: Miami, FL
  • LinkedIn® Page: www.linkedin.com
    5,483 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Owner
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 52% Small, 42% Medium

What Do G2 Reviewers Say About Kaseya VSA?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Kaseya VSA, enjoying its practical interface and efficient management tools.
  • Users love the seamless automation features in Kaseya VSA, enhancing their efficiency and productivity across tasks.
  • Users appreciate the user-friendly interface of Kaseya VSA, which simplifies management and enhances administrative efficiency.
  • Users appreciate the seamless script execution and user-friendly interface of Kaseya VSA for efficient management.
  • Users find Kaseya VSA's intuitive interface enhances their experience, making configuration and management seamless.
Cons
  • Users feel the missing features hinder Kaseya VSA, particularly a direct file transfer method and O365 management.
  • Users face connectivity issues with Kaseya VSA, slowing down their workflow and complicating remote sessions.
  • Users face remote access issues with Kaseya VSA, finding the connection process cumbersome and unreliable at times.
  • Users experience slow performance with Kaseya VSA, facing delays in loading and remote desk operations.
  • Users experience connection issues, finding the process cumbersome and encountering crashes, impacting their workflow significantly.

What Are Recent G2 Reviews of Kaseya VSA?

What Are G2 Users Discussing About Kaseya VSA?

Proactivanet

Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivanet ITSM is the industry’s highest rated service desk in the world according to 2021 independent industry research. The company has been growing every year since its foundation in 1998 and has offices in five countries.

Average Rating: 4.8/5.0

Total Reviews: 64

How Do G2 Users Rate Proactivanet?

  • Ease of Use: 9.3/10 (Category avg: 8.8/10)
  • Quality of Support: 9.5/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Asset Policy Management: 9.0/10 (Category avg: 8.3/10)

Who Is the Company Behind Proactivanet?

Who Uses This Product?

  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 52% Medium, 34% Large

What Do G2 Reviewers Say About Proactivanet?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Proactivanet, appreciating its simple integration and automated processes.
  • Users value the automation features of Proactivanet, finding it simplifies processes and enhances user adaptation.
  • Users value the personalized technical support of Proactivanet, enhancing their experience with easy change management.
  • Users value the customization options of Proactivanet, which enhance user experience and support adaptability.
  • Users value the communication efficiency of Proactivanet, enabling seamless interactions and support during change management.
Cons
  • Users find the limited customization of Proactivanet frustrating due to unmodifiable module functions.
  • Users find the limited functions of some modules frustrating, as they cannot modify them to suit their needs.
  • Users find the limited functionality of some Proactivanet modules restrictive and unmodifiable, impacting usability.
  • Users find the mobile app visually poor, despite its functional capabilities, impacting overall satisfaction.
  • Users feel the interface design could be improved, affecting overall usability and experience with Proactivanet.

What Are Recent G2 Reviews of Proactivanet?

What Are G2 Users Discussing About Proactivanet?

Genuity

Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light into the black box of IT. We’re empowering businesses to make informed decisions about the technology behind critical operations through software and community.

Average Rating: 4.7/5.0

Total Reviews: 83

How Do G2 Users Rate Genuity?

  • Ease of Use: 9.3/10 (Category avg: 8.8/10)
  • Quality of Support: 9.8/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Asset Policy Management: 7.5/10 (Category avg: 8.3/10)

Who Is the Company Behind Genuity?

  • Seller: Genuity
  • Year Founded: 2017
  • HQ Location: Glen Ellyn, US
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 71% Medium, 22% Small

What Do G2 Reviewers Say About Genuity?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the feature crossover in Genuity, seamlessly integrating ticketing, inventory, and contracts for effective management.
  • Users appreciate the feature crossover in Genuity, enhancing efficiency across inventory, help desk, and contracts management.
  • Users value the fast and efficient customer service of Genuity, alongside its comprehensive feature fulfillment.
  • Users commend the fast and efficient customer support of Genuity, ensuring all their needs are met promptly.
  • Users value the easy integrations offered by Genuity, enhancing workflow across various essential applications.
Cons
  • Users face budgeting issues due to unexpected price increases, impacting overall satisfaction with Genuity.
  • Users are concerned about the unexpected price increase of Genuity, making it feel excessively expensive for the service provided.
  • Users are shocked by Genuity's expensive pricing, experiencing a sudden 400% increase in subscription costs.
  • Users are surprised by high fees for Genuity, with significant price increases that can be difficult to manage.
  • Users note the lack of software pushing features in Genuity, limiting its utility for IT operations.

What Are Recent G2 Reviews of Genuity?

What Are G2 Users Discussing About Genuity?

Timly

Timly is a cloud-based asset tracking and maintenance solution designed to help businesses efficiently monitor and manage their inventory processes. This platform caters to a wide range of industries, enabling users to optimize their asset management strategies while ensuring the availability and safety of their equipment and materials. The target audience for Timly includes businesses in sectors such as manufacturing, construction, logistics, and healthcare, where precise asset tracking is crucial. By utilizing Timly, organizations can prevent material losses, reduce the time spent searching for equipment, and ensure that devices and machinery are operational when needed. This is particularly beneficial for teams that rely on a variety of tools and equipment to maintain productivity and meet project deadlines. One of the standout features of Timly is its ability to centralize critical inventory data in the cloud, providing users with a comprehensive 360° view of their assets. Each item is assigned a unique QR code, which links the physical asset to its digital profile. This integration simplifies the tracking process, allowing users to quickly access information about each asset's location, condition, and maintenance history. The platform also supports quality control measures, helping businesses adhere to regulatory and safety standards while maintaining operational efficiency. Timly's user-friendly interface and robust functionality make it an effective solution for organizations looking to streamline their asset management processes. By leveraging the power of cloud technology, Timly ensures that users can access their inventory data from anywhere, facilitating real-time updates and collaboration among team members. This flexibility is essential for businesses that operate across multiple locations or require remote access to their asset information. Overall, Timly stands out in the asset tracking category by offering a comprehensive suite of tools that enhance visibility, accountability, and efficiency in inventory management. Its focus on preventing material losses and ensuring the availability of critical assets positions it as a valuable resource for businesses seeking to improve their operational workflows and maintain a competitive edge in their respective industries.

Average Rating: 4.8/5.0

Total Reviews: 78

How Do G2 Users Rate Timly?

  • Ease of Use: 9.3/10 (Category avg: 8.8/10)
  • Quality of Support: 9.7/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Asset Policy Management: 5.8/10 (Category avg: 8.3/10)

Who Is the Company Behind Timly?

Who Uses This Product?

  • Top Industries: Construction, Hospital & Health Care
  • Company Size: 65% Medium, 32% Small

What Do G2 Reviewers Say About Timly?

AI-generated summary from verified user reviews

Pros
  • Users value Timly's efficient alerts that provide excellent visibility and prompt team responsiveness to inquiries.
  • Users value Timly's effective communication, noting the quick responses from support teams as a major advantage.
  • Users value the quick response times of Timly's customer support, enhancing their overall satisfaction with the product.
  • Users appreciate the ease of use of Timly, enabling efficient management and quick support for their needs.
  • Users commend Timly's efficiency, highlighting its visibility and prompt team support as major advantages.
Cons
  • Users suggest enhancing the design of the software to improve usability and overall user experience.
  • Users suggest enhancing the design of the software to improve overall usability and user experience.

What Are Recent G2 Reviews of Timly?

Zendesk for Employee Service

Zendesk for Employee Service is an easy to use, AI-powered solution designed to streamline internal service delivery across IT Service Management (ITSM), Human Resources Service Management (HRSM), and other internal support. Built on the Zendesk Resolution Platform and powered by AI trained on 18+ billion service interactions, Zendesk empowers teams to provide fast, accurate resolutions, increasing employee satisfaction and productivity. Easy to implement, scale, and adapt across departments, Zendesk is designed to accommodate the evolving needs of growing organizations without costly developer resources. The platform offers pre-built integrations with popular IT and HR systems, along with robust data analytics to drive informed decisions. Whether you're looking to build a top-tier service desk, improve incident management, automate workflows, or boost self-service capabilities, Zendesk for Employee Service provides the ease of use, flexibility and scalability required for today's dynamic workplace.

Average Rating: 4.5/5.0

Total Reviews: 110

How Do G2 Users Rate Zendesk for Employee Service?

  • Ease of Use: 8.9/10 (Category avg: 8.8/10)
  • Quality of Support: 8.9/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)

Who Is the Company Behind Zendesk for Employee Service?

  • Seller: Zendesk
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    7,537 employees on LinkedIn®
  • Ownership: NYSE: ZEN

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 53% Medium, 25% Small

What Do G2 Reviewers Say About Zendesk for Employee Service?

AI-generated summary from verified user reviews

Pros
  • Users value the quick access to company knowledge with Unleash, enhancing efficiency and team synchronization.
  • Users value the time-saving capabilities of Zendesk for Employee Service, significantly enhancing team efficiency and productivity.
  • Users value the AI-powered search capabilities of Zendesk for Employee Service, significantly enhancing support efficiency and collaboration.
  • Users appreciate the easy integrations of Zendesk for Employee Service, quickly getting up and running with excellent support.
  • Users appreciate the smooth integration process of Zendesk for Employee Service, enabling quick deployment and enhanced productivity.
Cons
  • Users find the AI limitations of Zendesk frustrating, with subpar code generation and transparency issues regarding algorithms.
  • Users note the limited features of Zendesk for Employee Service, lacking advanced options for complex needs.
  • Users find the limited options in Zendesk for Employee Service restricts advanced functionality and customization.
  • Users find the missing features in Zendesk for Employee Service limit its functionality for more complex needs.
  • Users experience slow loading times for complex information retrieval, impacting the overall efficiency of the platform.

What Are Recent G2 Reviews of Zendesk for Employee Service?

What Are G2 Users Discussing About Zendesk for Employee Service?

Tian Lin
TL
Researched and written by Tian Lin
Updated October 3, 2024