Keith H.
KH
IT Manager
Mid-Market (51-1000 emp.)
"Easy-to-Use RMM That Speeds Remote Support, with Minor UI Friction"
4.5/5
What do you like best about Kaseya VSA?

I like how easy Kaseya VSA is to use and how easy it is to find things. I can connect to and support our remote staff, run scripts, install applications, apply policies, and update computers remotely. This reduces the need for staff to come into the office and lowers the cost of bringing them in to repair their machines. The AI helps me write scripts: I can describe what we're trying to achieve and the parameters, and it generates a script in a few minutes instead of the hours where we might spend testing things. The deployment was quick and easy, and the transfer from Datto took 90 minutes. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

I seem to have an issue with my cookies expiring, which causes me to log out. I also think the general layout could be improved: some options are below a list of a few hundred computers, even when the functions apply to the entire group. Having those options at the top would be quicker. Review collected by and hosted on G2.com.

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