Motadata ServiceOps Reviews & Product Details

Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that empowers IT organizations to rapidly adopt changes across People, Processes, and Technology to significantly improve service delivery in the era of digital transformation. Motadata ServiceOps, a unified platform, includes PinkVerify certified Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization without needing third-party tools.

Seller

Mindarray Systems

Discussions

Motadata ServiceOps Community

Languages Supported

English

Overview by

Amartya Gupta

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

View More Pricing Information

Top-Rated Alternatives

ManageEngine Endpoint Central

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Motadata ServiceOps Integrations

(1)

Integration information sourced from real user reviews.

Motadata ServiceOps Media

Motadata ServiceOps Demo - Asset Management

Motadata ServiceOps Asset Manager is an ITIL compliant PinkVerify Certified ITAM solution that helps organizations to automate the end-to-end life cycle of both IT and Non-IT assets distributed across different geolocations.

Motadata ServiceOps Demo - Change Management

Systematically, management changes across an organization adhering to ITIL defined processes.

Motadata ServiceOps Demo - Problem Management

Do effective root cause analysis with the right context.

Motadata ServiceOps Demo - Incident Management

An ITIL aligned solution that detects incidents, analyzes the cause, and implements corrective actions.

Motadata ServiceOps Demo - Conversational AI

Automate responses to know issues using our advanced AI.

Motadata ServiceOps Reviews (22)

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Balaji U.

Associate technical content security Engineer

Enterprise (> 1000 emp.)

12/26/2025

"Best review on Ticketing tool and Seamless Automation"

5/5

What do you like best about Motadata ServiceOps?

I like the most in the motadata is ticketing tools which we are using to automatically assigning the tickets to the available engineers and showing to the client as your ticket is in progress and assigned to the engineer Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Upto now there is no dislike points in the motadata evening is good Review collected by and hosted on G2.com.

Nitesh K.

Network Engineer

Mid-Market (51-1000 emp.)

7/15/2024

"Motadat ITSM is an exceptionally efficient ticketing tool"

5/5

What do you like best about Motadata ServiceOps?

Asset management, ticketing functionality, automated workflow management, and customizable features. The implementation experience was good, and it's easy to access and use. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Some features are hard to understand at first, and integrating with third-party software can be challenging. Review collected by and hosted on G2.com.

Sai Kumr K.

Mid-Market (51-1000 emp.)

12/12/2024

"Motadata asset management"

4/5

What do you like best about Motadata ServiceOps?

Motadata Asset Management is makes it easy to track and manage assets, and detailed reporting and real-time updates Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Motadata Asset functionality is good,more integration options with third-party tools Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/3/2024

"easier to manage our IT inventory."

5/5

What do you like best about Motadata ServiceOps?

The user interface is intuitive, and the asset tracking Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Improving the ease of installation for macOS Review collected by and hosted on G2.com.

Sreekanth M.

Sr. Manager - IT

Mid-Market (51-1000 emp.)

7/18/2024

"Yaskawa Motadata Service Ops"

5/5

What do you like best about Motadata ServiceOps?

we liked their excellent support for configuring Apps like Helpdesk, Asset and patch management Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Nothing to dislike their services and support Review collected by and hosted on G2.com.

Devansh J.

EMS Admin

Small-Business (50 or fewer emp.)

7/19/2024

"Commendable experience with Motadata ServiceOps"

4.5/5

What do you like best about Motadata ServiceOps?

Ticket & asset management which is very crucial part of our state data centre project Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Currently service Ops can have a feature of different dashboard with live monitoring of incident calls where it refreshes it self every 30 sec so as to meet our SLA . Review collected by and hosted on G2.com.

Narayan R.

Manager IT

Mid-Market (51-1000 emp.)

6/21/2024

"very flexible for technician and easy for end user"

4.5/5

What do you like best about Motadata ServiceOps?

flexibile feature and configuration as per requirement. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Asset module needs to be improve. Asset uploading format is difficult. Review collected by and hosted on G2.com.

Arti K.

Project Support Coordinator

Enterprise (> 1000 emp.)

7/26/2024

"Prompt Response"

5/5

What do you like best about Motadata ServiceOps?

Prompt Response , Supportive team, Best Solutions Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

There is nothing to dislike as services were good. Review collected by and hosted on G2.com.

Avadhesh V.

Manager

Mid-Market (51-1000 emp.)

4/11/2024

"user friendly interface with robust features."

5/5

What do you like best about Motadata ServiceOps?

Efficient data managment and powerful analytics. Seamless integrationcapabilities. Reliable performance and excelent customer support. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Some users may find that ServiceOps lacks comprehensive insights for driving IT transformation. Enhanced analytics and reporting could address this limitation Review collected by and hosted on G2.com.