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Motadata ServiceOps
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Motadata ServiceOps

By Mindarray Systems

4.6 out of 5 stars
5 star
76%
4 star
23%
3 star
0%
2 star
0%
1 star
0%

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See all 21 Motadata ServiceOps reviews
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Motadata ServiceOps Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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Motadata ServiceOps Media

Motadata ServiceOps Demo - Asset Management
Motadata ServiceOps Asset Manager is an ITIL compliant PinkVerify Certified ITAM solution that helps organizations to automate the end-to-end life cycle of both IT and Non-IT assets distributed across different geolocations.
Motadata ServiceOps Demo - Change Management
Systematically, management changes across an organization adhering to ITIL defined processes.
Motadata ServiceOps Demo - Problem Management
Do effective root cause analysis with the right context.
Motadata ServiceOps Demo - Incident Management
An ITIL aligned solution that detects incidents, analyzes the cause, and implements corrective actions.
Motadata ServiceOps Demo - Conversational AI
Automate responses to know issues using our advanced AI.
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Motadata ServiceOps Reviews (21)

Reviews

Motadata ServiceOps Reviews (21)

4.6
21 reviews

Pros & Cons

Generated from real user reviews
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NK
Network Engineer
Mid-Market (51-1000 emp.)
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"Motadat ITSM is an exceptionally efficient ticketing tool"
What do you like best about Motadata ServiceOps?

Asset management, ticketing functionality, automated workflow management, and customizable features. The implementation experience was good, and it's easy to access and use. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Some features are hard to understand at first, and integrating with third-party software can be challenging. Review collected by and hosted on G2.com.

SK
Mid-Market (51-1000 emp.)
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"Motadata asset management"
What do you like best about Motadata ServiceOps?

Motadata Asset Management is makes it easy to track and manage assets, and detailed reporting and real-time updates Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Motadata Asset functionality is good,more integration options with third-party tools Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
More Options
"easier to manage our IT inventory."
What do you like best about Motadata ServiceOps?

The user interface is intuitive, and the asset tracking Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Improving the ease of installation for macOS Review collected by and hosted on G2.com.

SM
Sr. Manager - IT
Mid-Market (51-1000 emp.)
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"Yaskawa Motadata Service Ops"
What do you like best about Motadata ServiceOps?

we liked their excellent support for configuring Apps like Helpdesk, Asset and patch management Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Nothing to dislike their services and support Review collected by and hosted on G2.com.

DJ
EMS Admin
Small-Business (50 or fewer emp.)
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"Commendable experience with Motadata ServiceOps"
What do you like best about Motadata ServiceOps?

Ticket & asset management which is very crucial part of our state data centre project Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Currently service Ops can have a feature of different dashboard with live monitoring of incident calls where it refreshes it self every 30 sec so as to meet our SLA . Review collected by and hosted on G2.com.

NR
Manager IT
Mid-Market (51-1000 emp.)
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"very flexible for technician and easy for end user"
What do you like best about Motadata ServiceOps?

flexibile feature and configuration as per requirement. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Asset module needs to be improve. Asset uploading format is difficult. Review collected by and hosted on G2.com.

Arti K.
AK
Project Support Coordinator
Enterprise (> 1000 emp.)
More Options
"Prompt Response"
What do you like best about Motadata ServiceOps?

Prompt Response , Supportive team, Best Solutions Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

There is nothing to dislike as services were good. Review collected by and hosted on G2.com.

AV
Manager
Mid-Market (51-1000 emp.)
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"user friendly interface with robust features."
What do you like best about Motadata ServiceOps?

Efficient data managment and powerful analytics. Seamless integrationcapabilities. Reliable performance and excelent customer support. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Some users may find that ServiceOps lacks comprehensive insights for driving IT transformation. Enhanced analytics and reporting could address this limitation Review collected by and hosted on G2.com.

MP
Enterprise (> 1000 emp.)
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"Easy to use and fast ITSM application"
What do you like best about Motadata ServiceOps?

Fantastic UI and easy to create automation workflows Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

There is a learning curve to understand all the modules Review collected by and hosted on G2.com.

KM
Mid-Market (51-1000 emp.)
More Options
"Product Review"
What do you like best about Motadata ServiceOps?

For the past 2 years we are using the product. It is very useful to us. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

We are happy with Motadata.So that no dislike to us. Review collected by and hosted on G2.com.

Pricing

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Motadata ServiceOps Features
Automate Ticket Routing
Ticket Prioritization
Ticket Notifications
Dashboards
Time Tracking
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