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Mindarray Systems

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72 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.6
Serving customers since
2010
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Mindarray Systems Reviews

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Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
09/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

User Friendly, Good customization ability and Good Support

We can maintain separate workflows as well as approval workflows for service requests. And the form customization features are very helpful in meeting customer requirements. Interface is user friendly. Also got the ability to integrate with many platforms such as WhatsApp and Teams. System performance is also good. Motadata support team is also very helpful. Reasonable pricing as well.
Verified User in Real Estate
AR
Verified User in Real Estate
09/21/2026
Validated Reviewer
Review source: Organic

Strong Asset Inventory and Remote Desktop Capabilities

Managing assets inventory is good. Additionally remote desktop services is good.
SK
Shashank K.
09/11/2026
Validated Reviewer
Verified Current User
Review source: Organic

Knowledge Base That Cuts Repeat Tickets and Keeps Ownership Crystal Clear

The knowledge base has helped us more than I expected. In my experience, most of what reaches an IT team is the same handful of issues coming up again and again, and documenting those once means my technicians aren’t answering the same questions every week. I also like that ownership of a request is always clear. It’s assigned to a specific technician, and anyone can check its status at a glance without having to ask around.

About

Contact

Phone:
1800 889 1915
HQ Location:
Ahmedabad, India

Social

@MotadataSystems

Mindarray Systems Ltd.

Mindarray Systems Ltd. is the company behind Motadata, a unified IT operations platform built for enterprise IT teams, managed service providers, and public sector organizations. Founded in 2010 and headquartered in Ahmedabad, India, the company works with customers worldwide through a channel-led partner network. Motadata offers two core products. Motadata ObserveOps is an AI-powered observability platform that brings infrastructure, network, application, log, and flow monitoring into one place, with built-in anomaly detection, alert correlation, and root cause analysis. Motadata ServiceOps is an ITIL 4 certified IT service management suite that covers incident, problem, change, asset, and service request management, supported by a shared CMDB and AI-assisted ticket routing. Together, the two platforms connect detection to resolution. Issues surfaced in ObserveOps can automatically create tickets in ServiceOps, which gives IT teams a single workflow from alert to fix. Learn more at www.motadata.com.

Details

Year Founded
2010