Mindarray Systems

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84 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.6
Serving customers since
2010
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Mindarray Systems Reviews

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Profile Name
Star Rating
67
15
1
1
0
JR
Jayesh R.
Senior Manager, ITEnterprise (> 1000 emp.)
11/11/2026
Validated Reviewer
Verified Current User
Review source: Organic

Limited Customization and No AI Analytics Hold Back Motadata serviceops

We have been using Motadata serviceops for Asset Management for the past four years. I like the UI and dashboard. However, it needed more improvement when compared with other competing products.
AP
Ashok P.
IT ManagerMid-Market (51-1000 emp.)
11/05/2026
Validated Reviewer
Verified Current User
Review source: Organic

Simple, Clean UI with Impressive Performance, Integrations, and Support

Product is very simple to use, Clean and neat UI and provide all the functionalities related to the Service ops. With easy integrations with the current applications. Ther performance of the application is quite impressive for the affordable price tag. The whole of onboarding and support experience is very satisfactory. product continues to capabilities in the journey with the new version including the ai capabilities.
Prasanna G.
PG
Prasanna G.
Mid-Market (51-1000 emp.)
10/29/2026
Validated Reviewer
Review source: Organic

Strong Service Tracking, but Patch Management Needs Work

I like the asset management, request tracking, and change management parts of Motadata ServiceOps. The initial setup was quite good, along with the initial support from the Motadata team.

About

Contact

Phone:
1800 889 1915
HQ Location:
Ahmedabad, India

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Mindarray Systems Ltd.

Mindarray Systems Ltd. is the company behind Motadata, a unified IT operations platform built for enterprise IT teams, managed service providers, and public sector organizations. Founded in 2010 and headquartered in Ahmedabad, India, the company works with customers worldwide through a channel-led partner network. Motadata offers two core products. Motadata ObserveOps is an AI-powered observability platform that brings infrastructure, network, application, log, and flow monitoring into one place, with built-in anomaly detection, alert correlation, and root cause analysis. Motadata ServiceOps is an ITIL 4 certified IT service management suite that covers incident, problem, change, asset, and service request management, supported by a shared CMDB and AI-assisted ticket routing. Together, the two platforms connect detection to resolution. Issues surfaced in ObserveOps can automatically create tickets in ServiceOps, which gives IT teams a single workflow from alert to fix. Learn more at www.motadata.com.

Details

Year Founded
2010