![Lukáš S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lukáš S.")
LS

Lukáš S.

Vedoucí oddělení

Mid-Market (51-1000 emp.)

4/10/2025

"Great product and the support team"

4.5/5

What do you like best about ALVAO Service Desk?

Many of our processes were too manual and relied on paper and emails. ALVAO helped us automate most of these processes, saving us a lot of time and work. What I really like is the ease of customizing forms and workflows so we can figure out any scenario and capture the information we need to resolve tickets. Review collected by and hosted on G2.com.

What do you dislike about ALVAO Service Desk?

We are in a highly regulated industry, so we can't use the system to its full extent. Review collected by and hosted on G2.com.

What problems is ALVAO Service Desk solving and how is that benefiting you?

Reduce manual processes and tasks and automate key processes that take too much of my team's time. Review collected by and hosted on G2.com.

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See what 52 reviewers think of ALVAO Service Desk

4.6 out of 5 · Verified reviews from real users

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