I like that Dots offers a wide variety of payment methods, which makes payouts easier for us and our merchants to manage. The invite system and light KYC make it easy for merchants to sign up and get onboarded. Merchants can choose how to withdraw their balance, including instant bank transfers that arrive in minutes and cryptocurrency payouts that go straight to their wallet with lower fees. I also like that merchants can sign up and authenticate their US bank account through our website. When we have a payout issue, the support team generally tries to solve it within a few days. The initial setup was very easy, which is one of the reasons I liked Dots. Review collected by and hosted on G2.com.
I think the fees are high for international transfers—around 3% or so. If a merchant has a U.S. bank account, there’s no charge beyond the usual $0.75 ACH fee; otherwise, the 3% can be a hefty extra cost for merchants who are already paying for our product subscription. Many merchants have complained about it. Review collected by and hosted on G2.com.